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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The doctor has been fantastic as always. Im fully satisfied with his consultation. The operation outside the consultation was the challenge for a patient. After the consultation I was instructed to go to the reception and wait. I was waiting in the reception from around 19:15. A few other patients there were all called and gone and I was alone in the reception area when the receptionist finally spotted on me around 19:50, asking me if I was waiting for a consultation. I reminded them that that I had already finished it and waiting for the next step. They found in the system that they needed to make an appointment for ultrasound and injection for me. On the ultrasound and injection date. The appointment was 11:00. I arrived at 10:45 as your hospital request to the patient and started waiting. At 10:55, staff told me that the entrance area of the ultrasound treatment room had an urgent repaired work in progress and asked me to wait for 15 mins. The staff came over again telling me that it would be pushed back to 11:30.. At 11:35, I was finally invited for the ultrasound. All the staff were friendly, very apologetic and sympathetic. I just wanted to share that there was room for the operational improvement. Thank you for your service.

Dr Sotiris Nicholas

Anaesthetist

I had my fifth planned C-section with Dr. Sotiris Nicholas, and understandably I was quite stressed going into it. From the very beginning, however, he did everything possible to put me at ease and truly made the experience positive and reassuring. He was incredibly attentive and thoughtful—for example, he avoided me having to endure a double needle prick when the lady came to collect the baby’s cord blood. Throughout the procedure, he explained every step clearly, letting me know exactly what he was doing and what to expect, which helped me feel calm and in control. As a lovely bonus, he also took beautiful photos for us in the operating theatre, which we will treasure. I am extremely grateful for his care, professionalism, and kindness, and I couldn’t have asked for a better experience for such an important moment.

Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

Dr. Kerry Robinson

Paediatrician

Dr. Robinson was excellent with our 13-year-old daughter. Most doctors direct all their questions to us as parents, but Dr. Robinson spoke directly to her from the start. She asked my daughter how she was feeling, listened carefully to her responses, and treated her with genuine respect. It was clear she values her patients as individuals, regardless of age. My daughter felt heard and taken seriously, which made such a difference. Dr. Robinson struck the perfect balance—keeping us informed while empowering our daughter to be involved in her own care. We really appreciated her approach and would definitely recommend her to other families with teens.

Professor Stephen McDonnell

Orthopaedic Surgeon

It was my last visit to see Professor McDonnell, following a hip replacement. He had good news, he didn't want to see me again, as I had progressed so well. I was pleased, but also for him, as he obviously did a brilliant jon on my hip. Stephen is very human, caring and dilligent. I certainly would recommend him and refer to him if I needed any furtger surgery. After experiencing so much pain, cancelled holidays and social arrangements, at last he has given me my lafe back. I really can't thank him enough.

Mr Samuel Mackenzie

Orthopaedic Surgeon

Wonderful experience - was referred very quickly for X-ray and MRI. Received very thorough assessments and excellent electronic summaries rapidly so I could share these with my physio and plan next steps. Was very reassured by Mr Mackenzie about my shoulder injury, the time course of healing and appropriate exercises to promote this - loved the ‘motion is the lotion’ advice. Thank you so much for all your care and attention.

Spire Alexandra Hospital

Breast Surgery, Cardiology, + 16 more

I was so happy with every aspect of my treatment at the Spire Alexandra hospital. Every member of staff was very professional and took great care of me. My knee has recovered very well and it has not been a bad experience at all. I was terrified before the operation but I was reassured by the anaesthetist that I would be fine. The consultant has done an amazing job on my knee.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

would like to express my sincere thanks to Dr. Rohit Sharma for the excellent care I received during my recent treatment. Dr. Sharma took the time to educate me and helped put me at ease throughout both the consultation and treatment. I am very grateful to Dr. Rohit Sharma and to all the staff at Kingsbridge for their professionalism and kindness.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

A very calm, reassuring and friendly atmosphere. The New Victoria also had the necessary scanning and blood testing facilities just a few steps away from the consultation rooms. The hospital is well served by the 57 bus route but also has facilities for dropping patients off and also limited parking.

Moorfields Private Eye Hospital

Ophthalmology

All the receptionists greeted us with a smile. We were clearly directed to the waiting room etc. Again every member of the team were friendly and informative. I did not feel as anxious the first time I visited and very relaxed on further visits. Explanations were very clear. All in all first class.

Spire Little Aston Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology)

Nice welcoming hospital. Outpatient reception desk is slow, this causes delay in registration for appointment and this impacts on consultant clinic. Please can there be a more efficient check in process so consultants and patients are not delayed unnecessarily due to technical issues thanks

Newmedica Welwyn Garden City

Ophthalmology

I wish to thank all the amazing team at Newmedica Nottingham for all their kindness and support shown to me recently. From the arrival and surgery they were all so helpfull explaining all the procedures. Thank you everyone and Merry Xmas and of course a very Happy New Year to you all.

Dr Bhavik Modi

Cardiologist

I am very happy with the results of the CT scan. I am very glad that I don’t need to have an angiogram and I really hope the new medications that have been started get rid of the symptoms I experienced. This is great news and a lovely way to start off my Xmas , thank you.!!

Professor Susana Banerjee

Oncologist

We owe everything to Susana, my mothers cancer has now been treated and she is in remission all thanks to the fantastic Susana, we can’t thank her enough. She explains everything so thoroughly and really makes everyone feel that they are in the best most capable hands.

Dr Aashish Gupta

Paediatrician

Excellent consultation with Dr Gupta, who was extremely focused on patient care and making sure my daughter (age 15) felt listened to as well as understanding what I (her mother) was wanting to understand from the consultation. I wouldn’t hesitate to recommend him.

Dr. Majeed Jawad

Paediatrician

Dr Jawad was so warm and welcoming. He was fantastic with my 3 year old and involved him in everything that was happening and made it fun which was great as he was very relaxed. It was also a very thorough examination which gives me peace of mind.