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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I booked a consultation for my daughter, Olivia P,with Mr Robert Sutcliffe on Monday 24th November 2025 at 2.00pm. With Olivia’s full consent, I handled all communication on her behalf due to her work commitments. Before the appointment, Mr Sutcliffe’s secretary contacted me to ask whether the consultation could be moved to the following week. I explained that we were due to travel abroad for three weeks to celebrate my husband’s milestone birthday. She advised she would discuss this with Mr Sutcliffe. She later called back to confirm that, in light of our circumstances, Mr Sutcliffe was happy to keep the original appointment — which he honoured. I accompanied Olivia to her consultation. Mr Sutcliffe was exceptionally thorough. He examined her carefully, explained his diagnosis with clarity and compassion, and put both of us completely at ease as he outlined the next steps. He requested a further liver function blood test, which Olivia had done at Nuffield Health Wolverhampton. I asked Nuffield Health to send the results to both Mr Sutcliffe and Olivia’s GP, which was done. Mr Sutcliffe’s secretary informed me as soon as the results were received and assured me they would be reviewed promptly. True to her word, Mr Sutcliffe reviewed the results quickly. His secretary then advised that he had no concerns and that our planned follow-up in the New Year could go ahead as arranged. I would also like to note that, as we were leaving Harborne Hospital, we happened to see Mr Sutcliffe leaving at the same time. It was clear he had come in specifically to see Olivia that day, knowing we were travelling abroad — something he was under no obligation to do. As a family, we found this gesture incredibly thoughtful and deeply appreciated it. Throughout the entire process, Mr Sutcliffe could not have been more helpful, supportive or empathetic. I am truly grateful that we can now go away on our family celebration holiday with complete peace of mind, knowing my daughter is under the care of such a capable, caring and dedicated professional. Exemplary care — thank you. Mr Sutcliffe is thoroughly deserving of recognition Karen S P Mother of Mr Sutcliffe’s patient, O P

Mr Donald Mcarthur

General Surgeon

I had a very large inguinal hernia and after a long wait I had my operation. From my original consultation with Mr. McArthur, his pleasant and reassuring manner gave me great faith in him, and his skill was outstanding. My follow up appointment was so reassuring and he confirmed that everything had gone great. As I am a very nervous type of person, I would venture to say that Mr. McArthur is truly a "hernia angel", such was the good work he did for me. Mr. McArthur and his anesthetist and medical and admin team worked great together. I am truly grateful.

Mr Jamil Ahmed

Plastic Surgeon

Mr Ahmed performed my Breast Reduction surgery and I couldn’t be happier with the entire experience. From the first consultation, he was patient, thorough, and honest about what I could expect. The clinic staff were efficient, and I always felt well cared for. My surgery went smoothly, recovery instructions were clear, and my follow-up appointments were never rushed. The results look amazing and exceeded my expectations. I’m very grateful for the care I received and would absolutely recommend Mr Ahmed to anyone considering this procedure.”

HCA Healthcare UK The Harley Street Clinic

Gastroenterology, Obstetrics & Gynaecology, + 9 more

Couldn't praise Mr Tang anymore. From the moment I met him, kind, knowledgeable, calm, and I felt at ease even though I ripped my bicep less than a day before meeting him and was in a serious amount of pain. There wasn't a question he couldn't answer, and the surgery was as painless as it could have been. He did say he has never seen a bicep recover so quickly, which I am very proud of; however, I think that was more him than me. Thank you again.

The London Clinic

Physiotherapy, Dermatology, + 13 more

The London Clinic offers such a comfortable and clean environment, clinical in all the right ways, but still homely and warm. It feels far less “hospital-like” than most medical settings, which really helped me relax. The staff were all friendly, welcoming, and genuinely approachable from the moment I walked in. And the unlimited coffee on tap was a lovely touch! Overall, a calm, high quality clinic experience that made a big difference to my visit.

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

Yesterday we had our first appointment with Dr Forbes. I am so looking forward to start on our MIT Journey. I know my son will benefit from it. I am very grateful to all the clinicians who are involved in my son’s quite complex health issues. I know it will be a long road to recovery but a well worth it I’m sure. I fully recommend The Forbes Clinic to anyone who wants to help themselves or their loved ones to a better health.

Mr Asef Al-Ani

Orthopaedic Surgeon

Mr Al Ani is an amazing professional. He is very personable and so so experienced and knowledgeable. He explained what the medical condition of my back was and why it has occurred and what can be done to remediate the pain. I feel so much better following my injections and all the attention given by the medical staff on the day of my procedure. Mr Al-Ani’s PA, Anoushka has been great too.

Vision Scotland Edinburgh

Ophthalmology, Optometry

It was a wonderful surprise to meet so many warm and friendly staff at Vision Scotland. This carried forward with the skill and expertise I also met. I could not have asked for better in every regard. There followed a sincere wish to know of my progress with telephone calls that enquired about how I faired. Using Vision Scotland is one of the better choices I have made in life!

Dr. Sara Hillman

Obstetrician & Gynaecologist

Dr Sara Hillman made the experience as smooth as possible. She was very supportive pre birth as well as post partum. She also supported us navigate a very complicated situation and ensuring that things went as smoothly as possible. She is professional, yet caring. I would strongly recommend her as a consultant to anyone looking to give birth.

Mr Nick Clive

Audiologist

I have been a client of Nick Clive since 2017, and I hope to be for many more years. He is a total professional, who provides excellent products and advice. The process of losing my hearing was upsetting, but Nick and his team made me understand how much the right technology can help. And their prices are competitive.

Aion Clinic

Psychiatry, Psychotherapy

The service provided at Aion was exceptional. This was my second KAP course, and the support that I received throughout was brilliant - from exploring what was needed, the intent for each session, the flexibility in sessions and the practical delivery. I am now in a different place and very grateful to Aion for that.

Glendon Wood Hospital

Diagnostics & Testing, Orthopaedic Surgery, + 2 more

The Hospital was very easy to find .Everyone was very caring and made me feel at ease during this visit . I would highly recommend the Glendon Wood Hospital and would most certainly recommend Dr Sajjad. He was brilliant and I can’t thank him enough .

Professor Matt Lechner

ENT Surgeon

I’ve been incredibly impressed and so grateful for the impeccable support, professionalism and care from Prof Lechner and team. They have been so supportive and quickly resolved my concerns and swiftly got me the help I needed. Thank you so much

London Gynaecology - Richmond

Obstetrics & Gynaecology

I booked online for a last minute appointment and it was seamless. So grateful to the team who were ever so patient with me. The space was so welcoming and didn’t have that clinical feel to it which put me at ease with my white coat syndrome.

Mr James Smith

Orthopaedic Surgeon

I am extremely happy with the care I received from Mr Smith. He is very informative, approachable and has an excellent bedside manner. I would definitely recommend his expertise to others. I am very pleased with the results of my surgeries

Mr Peter Cooke

Urologist

Can only give 9 out of 10 as my first operation was cancelled after I’d spent 5 hours in preparation at the hospital. Not mr cooke’s fault. Everything else was excellent from my initial consultation through to the operation and recovery