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MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 37 more

We went today for our gender scan. The waiting room was lovely and was nice to have a drink and biscuit whilst waiting. We were early and went in not long after our appointment time. Once in the scan the two ladies were lovely and so friendly. Our baby was being difficult and didn’t want us to see what gender they were. They checked everything else for us and did all the measurements and checks which we were grateful for. The ladies did everything they could to not have our journey wasted. I first was sent for a wee, then a walk and a hot drink. Baby was still sitting cross legged whilst cuddling the cord so told us to go shopping and then come back. Once arriving back the lady told us to sit and wait and she’ll come get us once she could. Wasn’t waiting long and went back in. Finally was able to see our babies gender. The Ladies loved seeing our baby, laughed with us about their movements as they were active and couldn’t reassure us more that our baby was happy and healthy. Thank you so much for a wonderful experience. We didn’t have the best first experience with NHS but this had made up for it. Will forever recommend this place to friends and family.

HCA Healthcare UK

General Practice (GP)

I had my varicose vein scan with Louis and honestly couldn’t have asked for a better experience. From the start, he made me feel relaxed, comfortable, and confident that I was being properly looked after. Louis explained everything in a really easy-to-understand way and talked me through the scan as it was happening, which helped put me completely at ease. The ultrasound was very thorough, and it was clear he really knows what he’s doing, nothing felt rushed, and he took his time to check everything properly. What I appreciated most was how calm and reassuring Louis was throughout the appointment. He made sure I understood what was going on, what the scan showed, and what the next steps might be, without using complicated medical language or making it feel overwhelming. The whole appointment felt professional but friendly, and I left feeling informed, reassured, and confident in the advice I was given. If you’re feeling nervous about having a varicose vein scan or don’t know where to start, I would 100% recommend seeing Louis. You’re in very safe hands.

GenesisCare Oxford

Oncology

Professor Plaha is an incredibly rare human being. Within 24 hours of my MRI scan being sent to him, he took responsibility for my care. The subsequent week, he met with me and guided me through my condition with a clear prognosis and a plan for treatment. He referred me onwards to other neurologists who were able to adapt my medication accordingly to ensure pre-operative stability. Along with his expert team, he operated to resect my tumour in a highly sensitive location with precision and success. He followed up after surgery with histology results and I have recently met with him at GenesisCare in Oxford, which promptly took place after my 3 month post operative MRI scan. In clinic, and as always - he exuded true warmth, humility, professionalism and integrity. He is a true specialist in his field and I am gracious to be under his care. Where anyone is looking for a true expert in his field in difficult and challenging circumstances, you must go no further.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I met with my surgeon online. The online facility works extremely well. I noticed that I was sent two new reminders of the meeting on the day with direct links. I like this new approach very much. As always, the surgeon, Prof J Murphy, was prompt and conducted the consultancy with detailed feedback, including the sharing onscreen of a third party report which was extremely helpful and informative. Prof J Murphy has an extremely open, honest and clear approach to discussing aspects of the individual patient’s health that are not easy to discuss. This allows the patient to feel their case is being carefully monitored, considered and options, going forward are shared and discussed with them. This surgeon engenders great trust in his review of information, liaison with others specialists, communication, surgical treatment and overall management of the individual patient’s case.

Weymouth Street Hospital

Breast Surgery, Obstetrics & Gynaecology, + 12 more

I am so thrilled with my experience at Weymouth Street Hospital, London, after having had cataracts removed in both of my eyes, by Mr Hove of Blue Fin Vision. I can see clearly now, both distance and close up, reading, computer etc, etc.. ; no need for any glasses. Mr Hove is truly amazing - so caring, kind and professional. He explained everything to me in my assessment on Monday 8th December, in Chelmsford and actually had the operation in such a short time - Thursday 11th December! I am a new person now ! Doctor Carlos, the anesthetist, was also so kind and caring. I felt thoroughly at ease for my operation. Many, many thanks to everybody, including the kind nurse. My husband and I were both given a delicious meal afterwards, which was really appreciated - so welcome. Thank you very, very much for everything, everybody

Mr Manoj Sood

Orthopaedic Surgeon

Throughout my treatment, from the initial consultation to the operation and follow up appointments Mr Sood has provided a “gold star” service. At the initial consultation he explained the procedure thoroughly and I was encouraged to give thought as to whether or not I wished to proceed with a full hip replacement. Following my agreement to proceed I was swiftly kept informed, stage by stage of developments prior to the operation. On admission day Mr Sood visited me once again ensure I was happy to proceed. The day went very smoothly and I felt relaxed and in extremely capable hands. At post-op appointments he has clearly explained any questions I had and encouraged me with the progress I have been making. I would have no hesitation in recommending anyone who is considering hip replacement to seek Mr Sood advice and help.

Spire St Anthony's Hospital

Allergy Medicine, Cardiology, + 21 more

I would like to express my sincere thanks and appreciation to doctor Arun for the excellent care I received during my surgery in November. From the beginning, I felt very well looked after, and the procedure itself was handled with great professionalism and skill. The outcome of the surgery has been very positive, and I am extremely pleased with the results. What stood out most to me was the doctor’s empathy and understanding. He took the time to listen to my concerns, understood the impact the problem was having on me, and addressed everything clearly and reassuringly. This made a significant difference to my experience and helped me feel confident and at ease throughout the process. Thank you for the high standard of care and for treating me with such kindness and respect. I am very grateful.

The McIndoe Centre

Cosmetic (Aesthetic) Medicine, General Practice (GP), + 3 more

I have received nothing but the upmost care from all staff. The parking is simple on arrival and great to have disabled spaces immediately outside for collection post op! I have always been called through to my appointments on time and at times even earlier if I've arrived early myself. The staff that have stood out to me and taken wonderful care are Louise, Ruby, Jessie in the surgery department and Sandy in the post care department. Everywhere is always clean, with a warm welcome from reception. It's a lovely touch to use the drinks machine in the waiting area, the hot chocolate is delicious. I cannot fault any of my treatment or care by the Mcindoe staff, its exceptional.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I came in today for surgery feeling incredibly nervous after a bad experience on the NHS previously, all I can say is I am so impressed with how different the process has been with the team today. Everyone from reception to the nurses to the anesthesiologist and of course Mr Banwell were genuinely fantastic and I can’t thank them enough. No question or ask was too much, I truly felt genuine care and warmth from all the staff. They checked on me regularly, reassured me constantly. My pain has been managed incredibly well and Mr Banwell’s precision has most definitely aided this too. I can’t be more grateful for everyone that cared for me today, Thank you all so much.

Nuffield Health The Manor Hospital Oxford

The Manor Hospital appeared clean, pleasant environment and staff were friendly. There is however one major issue - Car Parking. I nearly missed my appointment despite arriving 35 minutes prior. The car park does not appear adequate for the volume of patients and staff. A vehicle had been parked and blocked the car park, presumably because they thought were going to miss their appointment. This was resolved by creating a one way system which finally allowed me to, by luck, get a space. As an improvement it might be good if when booking, the booker tells the patient of possible alternative car parks in the area that they might have to use?

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

Welcoming and helpful. Only one lift was working and the remaining one was noisy and slow but there was a notice advising of this. The coffee machine in wait area was out of order Reception staff were kind and helpful but sometimes difficult to understand accent. One set of chairs in a sub waiting area was under a shelf which meant I knocked my head. Appeared clean and efficient and was quiet on day of my visit. Preoperative bloods were done straight after consultation which is very good and in fact results appeared next day. That's good service. Overall allowing for things that happen a positive experience.

North Wales Eye Specialist Centre

Ophthalmology

I had an excellent experience under the care of Consultant Divya Mathews. She performed cataract surgery on both of my eyes with outstanding skill and precision. From the first consultation through to post-operative care, she was calm, reassuring, and very clear in her explanations, which gave me complete confidence and peace of mind. The results have been excellent, and my vision has improved significantly beyond my expectations. I am truly grateful for her expertise, professionalism, and compassionate approach, and I would highly recommend her to anyone seeking exceptional eye care.

Dr Shakil Rahman

Respiratory Doctor

I have been a patient of Dr Rahman for over 20 years. He always takes time to see one and one never feels rushed. He explain's your condition and treatment. Although I have seen Dr Rahman due to a respiratory condition he takes a holistic approach and has saved my life when I had kidney failure and a rare auto immune illness. I have the utmost respect for Dr Rahman and have been so lucky to have him treat me. I would highly recommend Dr Rahman to anyone. I should also add his PA Emma is also exceptional and she has helped me dealing with hospitals and my medical insurers.

Santis Health - Prostate Cancer Clinic

Urology

Prof Chris Eden was all that I had been led to believe, understanding and sympathetic but wholly focused and professional. He explained the process and outlined the risks of the proposed surgery in clear layman's language that I could understand.. He did not sugar the pill! He carefully reviewed my medical history and identified several issues upon which he has requested additional investigation. I came away totally confident not only in his personal ability but also in the decisions that I have now made regarding my treatment plan. First impressions are very good.

Dorset Heart Clinic

Cardiology

I noticed the cleanliness of the office and waiting rooms. A very polite gentleman dealt with our car parking charge and wished us well - this was noted too. We were also kept informed of why the appointment was slightly late - this too was most appreciated since others in the waiting room were going ahead of us despite having later appointments. Simple things do make all the difference. Appointment itself was efficient as was the subsequent X-ray test downstairs. All in all - very pleased.

Dr Pooja Gulati

Rheumatologist

Dr Gulati took the time to understand my issues and discuss my symptoms - I felt that she was really listening to me and not rushing Dr Gulati answered my questions clearly and with detail, giving me the information I need. Her diagnosis was clear and I am very confident about the treatment plan. Overall consulting with Dr Gulati has been a very positive experience and I feel that I am in very experienced and knowledgeable hands.