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One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Mr Gordon Muir

Urologist

My experience was very positive and I was given very clear information on the procedures that would deal with my particular very chronic symptoms which had affected the quality of my life very badly over several years.My GP was helpful and we tried several different medications which did not deal with my symptoms and caused worrying side effect. Following my consultation with Mr Muir I decided to go ahead with the procedure which was straight forward and was moderately uncomfortable for 2/3 days and not particularly painful. Recovery for me was very quick and I followed the information and advice given to me from the team. There are follow appointments to ensure that recovery is progressing as it should. I wish I had the treatment earlier and the quality of my life has changed for the better in so many ways.

Mr Seb Sturridge

Orthopaedic Surgeon

I had been advised against the op by friends and family due to questionable social media reels regarding the potential for things to go wrong and the low level of concern for the individual. I know today that if I had not done it my life would look very bleak in just a couple of years. I had prepared for a general anaesthetic but was happily surprised with the epidural and local injections. I clearly underestimated the intrusion and how much I needed to take regular medication afterwards. I also needed to top up with more medicine after 3 weeks. I’ve am also very grateful for the care and focus on making the scar so neat and the limited damage caused around the knee. I hardly brushed at all. A good physio and movement is key. 6 weeks after the op I can drive a manual and walk with no crutches.

Mr George McKay

Orthopaedic Surgeon

I first saw Mr. McKay over three years ago for a disc issue that was causing significant sciatic symptoms, at which time I received a spinal injection. More recently, I returned to see him regarding a (suspected) cervical neck issue as well as ongoing back pain. On every occasion, Mr. McKay has been extremely professional and has taken the time to explain everything very clearly and thoroughly. He makes complex issues easy to understand, which is incredibly reassuring when dealing with spinal problems. I’ve always felt listened to and never rushed. It’s rare to find a specialist you can genuinely trust, and Mr. McKay is certainly one of them. I wouldn’t hesitate to recommend him to anyone seeking expert and compassionate spinal care.

Dr. Lewis Raiman

Sport & Exercise Medicine Doctor

Dr Lewis Raiman helped identify the cause of my sacroiliac joint issue and explained it clearly. He carried out a thorough assessment, asked the right questions, and took my training background into account before laying out a clear and practical treatment plan. I left the appointments knowing exactly what the problem was, why it had happened, and what I needed to do next, which gave me real confidence in the process. I would strongly recommend Dr Lewis Raiman to anyone dealing with ongoing or complex joint or musculoskeletal problems and looking for a clear, professional, and straightforward approach to diagnosis and treatment.

Dr Nesan Shanmugam

Cardiologist

My experience of my consultation with Dr Shanmugam was extremely rewarding as he had one of the best bedside manners that I have ever experienced, together with a personal follow-up telephone call during which he explained very clearly his diagnosis and subsequent procedure. My Professional and Personal recommendation is to any future patients that if they want the best consultation from a leading Cardiologist then they should make sure that they have an appointment with Dr Nesan. Professor Stuart W. Professor of Regulatory Science & Consultant Clinical Pharmacologist

Mr Iain McLaughlin-Symon

Orthopaedic Surgeon

I feel I have received exceptional care. My broken wrist was very slightly displaced and after a thorough review and discussion conservative management was agreed , which has certainly been the correct decision for me. I cannot thank Mr McLaughlin-Symon enough for his advice, regular reviews and general support. I felt very well informed and understood why we were pursuing the course of action agreed but also what could be done in the event the healing process did not proceed as desired. Fortunately it did and my wrist is in great shape.

Mr Javier Moraleda

ENT Surgeon

I highly recommend Dr. Javier Moraleda. I had been struggling with recurring ear infections for a long time, and he was the first specialist to truly get to the bottom of the issue. He was incredibly proactive, identifying and treating a fungal infection followed by a bacterial one. Beyond just the immediate cure, he took the time to educate me on long-term prevention and treatment. I feel much more confident managing my health thanks to his expertise.

Dr Joseph Mills

Cardiologist

I had an excellent experience with Dr Joseph Mills. He very quickly identified the issue and clearly explained it along with next steps. His bedside manner was outstanding- professional and very reassuring- which immediately put me at ease. He also took the time to offer a range of practical suggestions to improve heart health. An excellent consultant and I would most definitely recommend him to anyone who may have a potential heart issue.

Spire Wellesley Hospital

Cosmetic (Aesthetic) Medicine, Dentistry, + 17 more

The 12-month or so wait time was out of Ravi’s hands and in fact the timing of the procedure worked well for me in the end due to it being right before the Christmas holidays. Everyone at Spire Wellesley was fab, even if my discharge at the end of the day took longer than expected it wasn’t a problem and I was really pleased with all the care and professionalism provided by everyone. Thank you!

GenesisCare Surrey

Oncology

Amazing facility and amazing friendly staff - one and all. Treatment has been exceptional and communication second to none. In the nicest possible way - visiting GenesisCare in Guildford felt like going to an upmarket spa rather than going to a medical treatment centre. The treatment was first class. I would highly recommend.

Riz Ultrasound

Physiotherapy

Second time using Viz Ultrasound. I can now take the report to my GP for treatment moving forward. Expert care and compassion. They go above and beyond to insure you fully understand any concerns. Very efficient and no waiting time for results unlike NHS. Pricing excellent for services provided too. Highly recommend 👏

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

My GP referred my to specialist as the wait to see a dermatologist on the NHS was nearly 2 years. Dr Ghazavi’s team responded to my email enquiry the same day and I was in the clinic within a week and on treatment. The continuity of care has been outstanding and I highly recommend the service his provides.

Coptfold Dental Practice

Dentistry

Excellent service with an appointment given for the next day, where the problem was rectified with a replacement filling, making sure i was comfortable and understood all that was going on before and after the procedure was carried out. Ten of ten for service and repair.

Woodthorpe Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 12 more

My experience was one of genuine care. From the initial consultation to the procedure I didn’t feel like I was rushed for time to ask questions, I felt comfortable and all of the staff including the doctor were very positive and created a calm, pleasant atmosphere.

Harley Row Clinic

Child & Adolescent Psychiatry, Coaching, + 5 more

I had a well-managed experience in terms of logistics and administration despite being a remote patient. Services were excellent. I felt well informed and that I received excellent consultation and clinical assessment. Very happy to recommend Harley-Row Clinic