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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

Overall the experience was great. Justyna was simply amazing, super positive, supportive and caring. I felt very looked after. Where things could be improved - better communication in terms of the order of surgery. My expectations was for a 2:30 surgery, but instead I had to wait for an elongated period without anyone communicating with me or my wife. I don’t think anyone offered my wife a cup of tea or other which would have been nice. Post surgery in the recovery room, the ladies began to inclune the bed before I was ready and to the point where I experienced a lot of pain at the surgery point. I found this very distressing and was not needed. A more progressive approach to inclining the bed would have been much better and I could have let them know I was at my comfortable limit, as opposed to being pushed passed it and into pain. I believe as a result of this pain, they gave me a heavy dose of morphine which kept me groggy for a long period into the evening. I would question if this was needed if they hadn’t pushed me past my comfortable limits.

Mr Raj Sahemey

Orthopaedic Surgeon

At every appointment/interaction I have been impressed with Mr Sahemey. He has shown a level of care and attention that I have not experienced previously and I have seen many consultants over the years. I required a right hip revision and was experiencing huge discomfort. Mr Sahemey recognised this and took the time to listen to my lived experience. He was meticulous in his planning and preparation for my revision and this included testing for infection, learning from my previous operations and putting in place a treatment plan to support a speedy recovery. Mr Sahemey has been respectful, open and honest with me in our face to face conversations and his written communication has been responsive, timely and straightforward. In short I cannot recommend Mr Sahemey highly enough; his care and skilful intervention has quite simply changed my life.

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

Nick from Physio Jack Studios was really great. I had what I thought was a typical calf strain but all the standard treatments from another physio did not heal it. 4 weeks out from a marathon, I was unable to run 1km without pain. Nick went through a very thorough diagnostic appointment, corrected my diagnosis to an overloading issue at a specific calf/achilles muscle complex and guided me through multiple plyometric exercises and a progressive running plan to allow me to finish the marathon in 3hrs 40mins. Could not recommend him highly enough, super knowledgeable, detailed and passionate 👍

Mr Nick Bailey

Physiotherapist

Nick from Physio Jack Studios was really great. I had what I thought was a typical calf strain but all the standard treatments from another physio did not heal it. 4 weeks out from a marathon, I was unable to run 1km without pain. Nick went through a very thorough diagnostic appointment, corrected my diagnosis to an overloading issue at a specific calf/achilles muscle complex and guided me through multiple plyometric exercises and a progressive running plan to allow me to finish the marathon in 3hrs 40mins. Could not recommend him highly enough, super knowledgeable, detailed and passionate 👍

Mr Christopher Brew

Orthopaedic Surgeon

This was my first major operation. I was very nervous and quite anxious before going to the hospital. After booking in, I was taken to my room where the staff carried out all their pre ops checks. Whilst doing this my nerves began to calm as the staff were so warming and kind in their approach. My operation was early in the morning and I was back in my room in time for lunch. My post operative care was also of a high standard, the staff were excellent. The operation went very well and I would highly recommend the operation and also Yorkshire Clinic.

Basuto Medical Centre

Dermatology, General Practice (GP), + 1 more

Since I joined in 2000, I have been elightened and guided every step of the journey I needed to make for and with the maintenance and improvement of my health. Dr McMichen has at all times made clear connections between any of symptoms I described and the possible pathology behind them. In addition I have always had the most considered responses to any alternatives there might have been. My experience over 26 years has left me aware of the considerable knowledge and professionalism which I have been offered on each and every visit.

Peninsula Heart Clinic

Cardiology

My appointment with Dr Guy Haywood was very good. - Dr Haywood had read the briefing information I supplied about my condition. - Dr Haywood interviewed me to establish how my atrial fibrillation was affecting me. - Dr Haywood examined me and my ECG and then explained very clearly the available treatments and their limitations. I am now happy that I have a better understanding of my condition and the options open to me if my condition starts to impact my activities.

Mr Aamir Zubairy

Orthopaedic Surgeon

I recently had a consultation with Mr. Aamir Zubairy regarding ongoing pain and stiffness in my big toes. From the moment I arrived, he was professional, approachable, and attentive, taking the time to listen to my concerns. He carefully reviewed my X-rays and examined my toes, explaining everything in a way that was easy to understand. I left the appointment feeling reassured, well informed, and confident about the next steps in my care.

UME Health

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 5 more

Mr Swan was exceptional. From the outset, he asked all the right questions and took the time to truly listen to my concerns. He was incredibly knowledgeable and was able to identify and confirm issues that other doctors had previously missed. I felt genuinely heard and reassured throughout the consultation, and he explained everything clearly and thoroughly. Super helpful and professional — I couldn’t recommend Mr Swan highly enough.

Dr. Kushan Karunaratne

Neurologist

Dr. Kushan Karunaratne is a truly wonderful neurologist. He is incredibly knowledgeable, kind, and attentive, and he takes a calm, steady approach during consultations. He thoughtfully walks through a clear plan step by step, which makes you feel reassured and confident in your care. He listens carefully, explains everything in an easy-to-understand way, and genuinely makes you feel supported. I recommend him very highly.

Mr Muhammad Tayyab

General Surgeon

Outstanding service.Time then to explain recent test results a d their meaning. Explained my condition, prognosis and treatment options. He clearly explained the next steps and what I needed to think about. He was happy for me to go away a d think about my options and suggested a time for the next appointment.He also ki dly provided his secretary's contact details in case I had any questio s etc.Overall very pleased

Mr Syed S Naim

Orthopaedic Surgeon

If it was possible to rate Mr Naim 10/10 I would .. Mr Naim is caring and passionate. Mr Naim is a highly regarded and respected consultant. Mr Naim has explained in detail the different types of management of my knee pain, he has allowed me the time to think and not rushed my decision making. He has been honest from the start. I know that I am in safe hands.

Mr Rupen Dattani

Orthopaedic Surgeon

I received outstanding care from Mr Dattani throughout my treatment. He took the time to listen, explain everything clearly, and put me at ease. Thanks to his expertise, my pain has resolved and my movement has improved. I’m extremely grateful for the care and would highly recommend Mr Dattani to anyone seeking a skilled and compassionate orthopaedic surgeon.

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Haematology, Cardiology, + 9 more

My visit was a quick referral from a different specialist. I had a very positive experience from arrival. Efficient reception team, clear and respectful discussion with my Doctor and care with the nurse team. When you are feeling vulnerable, having such a professional specialist team made me feel I was absolutely in the best place.

Perfect Balance Clinic - Hatfield

Breastfeeding and Lactation Counsellor, Diagnostics & Testing, + 7 more

I had plantar fasciitis and I went to Shereen for almost 1 year and between us we have healed my foot. She was absolutely superb at what she did giving me exercises and so on and explaining the process of what we were trying to achieve. She is wonderful with patients. Thanks