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Moorfields Private Eye Hospital

Ophthalmology

After extensive research, my husband and I agreed that Vincenzo Maurino was the best person to perform our lens replacement surgery. We felt comfortable right from the initial consultation and knew we had made the right decision. Andrew was very warm and welcoming and explained everything to us clearly about appointments and payments. Mr Maurino took time to advise us on the best treatment and lenses to suit our individual needs. We were tested thoroughly by Mr Maurino’s excellent team. At no time did we feel under pressure to commit; however, we were so impressed with everything that we were anxious to book our procedures straight away. On the day of our surgeries, we arrived at Moorfields and were greeted by wonderful nurses who took great care of us. Mr Maurino talked us through the process both before and during surgery. Everything was very efficient, quick, and painless. We have no hesitation in recommending Mr Maurino and staff; in fact, we have already passed on Mr Maurino’s details to friends and family who are now looking to book. A massive thank you to the whole team for an excellent service. We are delighted and grateful for the life-changing experience and having 20/20 vision for the first time in our lives.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

This was my first colonoscopy procedure so I didn’t know what to expect and was quite anxious. Looking at the patient reviews on this site beforehand really helped me so I wanted to add my own comments here as well. The 2 day preparation for my late afternoon procedure (fasting and drinking the cleansing medication) was actually the worst part, however I followed the instructions and kept myself very hydrated throughout, that along with a couple of boiled sweets in the last couple of hours to stop the hunger pangs really helped. The clinic staff were all really friendly and helpful from the moment I arrived and talked me through the process throughout so I knew what to expect. I had sedation for the procedure itself which was completely painless, and I got the results quickly. At all times my wellbeing was prioritised by the staff, with 1 to 1 nursing and a very welcome drink and biscuit afterwards. Special thanks from me to Roberta and Dr Khan, and my aftercare nurse whose name I forgot (sorry!)

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Nurses and clinicians very friendly and made the experience much more bearable (Dom, Karen, Svetlana and Maria - thank you!) Main issue with my experience was inability to get basic medication required for pain relief post-surgery. Was told my procedure would be finished and we could leave around noon. But my pain medication (codeine and paracetamol, so nothing complicated!) had to be couriered from a local pharmacy. We waited over 4 hours for it to arrive and it never came. In the meantime my numbing had worn off and I was in a lot of pain - my partner had to go and ask the nurses if there was any spare codeine I could have while I waited. We eventually gave up and went home after many hours wasted, and had to pay for a private prescription at a pharmacy near home. Appreciate delay was with pharmacy and nurses did their best to get updates, but this system is not working.

Weymouth Street Hospital

Breast Surgery, Obstetrics & Gynaecology, + 12 more

I am so thrilled with my experience at Weymouth Street Hospital, London, after having had cataracts removed in both of my eyes, by Mr Hove of Blue Fin Vision. I can see clearly now, both distance and close up, reading, computer etc, etc.. ; no need for any glasses. Mr Hove is truly amazing - so caring, kind and professional. He explained everything to me in my assessment on Monday 8th December, in Chelmsford and actually had the operation in such a short time - Thursday 11th December! I am a new person now ! Doctor Carlos, the anesthetist, was also so kind and caring. I felt thoroughly at ease for my operation. Many, many thanks to everybody, including the kind nurse. My husband and I were both given a delicious meal afterwards, which was really appreciated - so welcome. Thank you very, very much for everything, everybody

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had LASIK surgery with Allon Barsam yesterday, and I couldn’t be happier with the results. My vision feels unbelievably clear, almost like seeing through the eyes of a superhero. Allon guided me through every step of the procedure as it was happening, which made the entire experience feel calm, safe, and reassuring. The surgery was genuinely painless; there was one brief moment of discomfort that lasted no more than 10 seconds, and he calmly counted down the seconds so I knew exactly what to expect. My eyes stung a little afterwards, but after a short nap I woke up feeling completely fine. If you’re considering laser eye surgery, I can’t recommend it highly enough. It was one of the best decisions I’ve ever made. Thank you so much to Allon and the team at OCL.

Matrix Foot & Ankle

Podiatry

Mr Ben Yates is in my opinion an excellent podiatric surgeon who gives a very good clinical opinion. I was unhappy that Mr Yates charged me for a “new patient” appointment when this was in fact a follow up appointment lasting about 12 minutes following previous surgery by Mr Yates. Furthermore, I did not receive a clinic letter from Mr Yates until I chased it up more than 2 weeks after my appointment. I received no apology for the delay in sending the letter. Mr Yate’s clinical letter did not contain all the information promised at the consultation and I was obliged to chase this information again. I emailed Mr Ben Yates to raise my concerns but I did not receive a reply from him.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

I recently had a CO₂ laser treatment at Dr. Haus, and the experience was excellent from beginning to end. At 54, I’m focused on keeping my skin healthy and firm, and this treatment was exactly what I needed. It boosted my skin’s texture, brightness, and overall vitality in a way that feels natural and refreshed—not overdone. Dr. Haus and his team were professional, caring, and incredibly reassuring throughout the process. I’m thrilled with the results and highly recommend the CO₂ treatment to anyone looking to rejuvenate their skin with real, visible improvement.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

Professor Jarrod Homer

ENT Surgeon

I recently saw Professor Homer regarding troublesome persistent throat symptoms. He was able to examine, reassure and explain everything to me in a clear, concise and calming manner. He gave me the time I needed and I did not feel rushed. From booking the appointment with his most helpful secretary, Louise, to receiving a copy of my clinic letter, the service I received was excellent - would highly recommend.

Mr Graeme Hopper

Orthopaedic Surgeon

Brilliant. My overall experience through consults and the operation was top class. I never thought i would get back to normal due to my knee, but after seeing Mr Hopper i can finally feel a massive difference. My pain is gone and i’m starting to return to normality. I sincerely would recommend Mr Hopper.

Mrs Polly Ford

Obstetrician & Gynaecologist

I was extremely anxious due to previous experience, but Polly made me feel at ease, and had a wonderful bedside manner. She made the procedure as comfortable as she possibly could, and for that I thankyou. Polly you're the best gynaecologist I have seen, and I've seen a few! Thankyou so much, Trish R.

Dr Edward Petzer

Cardiologist

My recent visit to Dr Petzer was very reassuring he is always caring and interested in my health . He was worried that my pulse rate was fast could be AF so organised a ECG straight away it turned out to be my ectopic heartbeat. I always feel very reassured after seeing him.

Mr Owen Anderson

Ophthalmologist

Mr Owen Anderson was very professional, helpful and kind during my visit. He went out of his way to explain and reassure me about my Macular degeneration problem. I felt so much happier after my appointment with him, he gave me hope for the future of my condition. .

Miss Jennifer Darrien

General Surgeon

Thank you so much for the way I have been looked after the whole experience for me has been amazing and you could not have done anything what so ever to make it any better Thank you Geoffrey F.

Dr. Dayna Edwin

Audiologist

Dr Dayba Edwin was very helpful, I will sing her praises given the opportunity, in the future. I'm a very satisfied 'customer'. Best wishes, Norma B.

Mr Nurul Ahad

Orthopaedic Surgeon

Mr Ajax is a very good surgeon informative reassuring and very pleasant great experience throughout highly recommended