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Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

Hiba first treated me for quite a serious ankle injury. From my very first session, I immediately felt comfortable and supported by her warm and friendly presence. This injury was extremely hard for me, as it meant I could not play my favourite sport, football, which was really tough both physically and mentally. However, each week my session with Hiba became the highlight of my week. Not only is she an excellent physio who guided me through a quick, safe, and thorough recovery, but she also took the time to explain everything clearly and made sure I always understood what we were working on. She never rushed me and always listened to how I was feeling, which made me feel truly cared for. On top of that, she has an amazing sense of humour, which really helped lift my spirits and made even the hardest rehab sessions enjoyable. After recovering from my ankle injury, I unfortunately injured my knee. Without hesitation, I knew I wanted Hiba to treat me again. Having already been through a tough recovery with her, I trusted her completely and felt reassured knowing I was in excellent hands throughout the process. During my knee rehab, she was just as supportive, knowledgeable, and encouraging, constantly motivating me to keep going even when it was challenging. Thanks to Hiba’s expertise, patience, and genuine care, I was able to regain my confidence and get back to playing football, the sport I love. I could not recommend her highly enough to anyone needing physiotherapy. She truly goes above and beyond for her patients.

Skylight Psychiatry

Psychiatry

The communication from Skylignt is poor. My final report stated I did not complete 2 of the questionnaires, which I did, as I saved copies of my answers in case technology failed. Nobody chased these missing questionnaires and the response time when I did contact the admin team was 15 working days each time. All of the timescales I was told from start to finish were very inaccurate. Some of these timescales are still on the website. From referral to acknowledgement I was informed 6-8 weeks and it was 9 weeks. From acknowledgement/forms to initial appointment I was informed 8-12 weeks and waited 16 weeks. From assessment to report I was told 8-10 weeks and it was 14 weeks. I have been told 9 months from October until medication titration, but I can’t trust that this timescale is accurate. The staff are very friendly and helpful and brilliant when you do have an interaction with them, but the volume of work must be beyond current capacity to provide such inaccurate information to patients who are seeking support/diagnosis for a condition that requires accuracy and creates a high level of anxiety.

Miss Sarah Tang

General Surgeon

I cannot recommend Dr Sarah Tang highly enough. From my very first consultation through to surgery and aftercare, she was absolutely fantastic, caring, professional, and genuinely empathetic throughout the entire process. Dr Tang immediately put me at ease. She took the time to listen, explain everything clearly, and answer all of my questions, which made me feel completely safe and confident in her hands. She is incredibly knowledgeable, kind, and clearly exceptional at what she does. I felt supported every step of the way, and that reassurance meant everything to me. Although it is still early days in my recovery, I already feel so happy with my decision. This surgery has truly changed my life for the better, and I couldn’t be more grateful that Dr Tang was my surgeon. I would 100% recommend Dr Sarah Tang to anyone considering surgery, choosing her was the best decision I could have made.

Deanbrook Practice

General Practice (GP)

1. We were wrong footed by the entrance barrier, but luckily another patient was close to the entrance button. 2. Parking was tight - we had to park in the radiology section, but hoped that would be ok. 3. The surgery was wonderfully light and airy and spatially arranged in such a way that each patient could have space and privacy. 4. The staff i have spoken to on the phone were immensely welcoming and efficient, as were the ladies on the desk on arrival 5. The loos were wonderfully clean and airy. 6. Dr. Johnstone was most welcoming and sympathetic. I can't make the next step work, which is to review Dr. J. On only one visit, my experience was very positive. She was clearly listening to what i was saying, and made a very quick referral, for which I am very grateful.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

Physio Remedies

Acupuncture, Hand Therapy, + 3 more

I ruptured my Achilles tendon playing squash last September. My consultant surgeon strongly recommended Physio Remedies, who have an excellent reputation for helping athletes recover and return to sport in the best possible condition. I’m being treated by Naomi Murray, who closely follows the latest international research on Achilles injuries, which is very reassuring. The rehab plan has always been clear, progress has been excellent, and follow-up is very responsive whenever I have questions. Her patients’ recovery and long-term outcomes are clearly a genuine priority for her. The facilities at the Lansdowne Club are also outstanding and make a real difference to the quality of the rehabilitation. I would definitely recommend Physio Remedies.

Newmedica Leicester

Ophthalmology

From the moment I arrived at reception until I left at the end of my assessment I was treated really well. Reception staff were really friendly and respectful and explained the paperwork to be completed and assured me that the wait would not be too long. I was called within 5 minutes by the first nurse who carried out all the necessary basic checks explaining everything really clearly. She then sent me back to the waiting area until the doctors were ready to do the final assessment again I only waited about 5 minutes before I was called to the examination room. The doctor explained really clearly what all the tests were for and what would happen when the procedure was to be done. A very pleasant experience from start to finish

Cathedral Eye Clinic

Ophthalmology, Optometry

I recently attended an initial appointment and was very impressed with the service. All staff were friendly, professional, and welcoming. The optician/optometrist carried out a range of detailed tests on both the health and vision of my eyes, and explained every result clearly. In the end, I did not need to proceed with any treatment at this stage, as it would not significantly improve my sight. I was advised that waiting a year or two would give better value and a more meaningful result. It was reassuring to see that the practice prioritises what is genuinely best for patients rather than recommending unnecessary procedures. Overall, an honest and professional service that inspires confidence.

Miss Roopa Nair

Obstetrician & Gynaecologist

Miss Nair and her colleagues at Queens Hospital were fantastic! I was treated with respect and dignity, was reassured and made to feel comfortable before the procedure. Miss Nair came to see me before my procedure and afterwards to explain the process and give aftercare advice. My recovery was without complications, my incisions have healed very well and 12 weeks on I have made a full recovery. At my recent 12 week review she reassured me that I need not have any further treatment and no abnormalities were found. My only suggestion is that there needs to be more cognizance around advice regarding surgical menopause and treatment but I understand that this is a nationwide issue.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

Abbi Clinic have been nothing short of incredible in supporting me with my recovery journey. I was really apprehensive about this style of ‘therapy’ but I am so glad that I took their advice and tried it because the structure of the clinic is perfectly curated to individuals needs. The staff at Abbi clinic make every effort to ensure that your journey is personalised by getting to know each individual person and it shows in their care and support. A special mention to Kate who I can not thank enough for always giving her undivided attention and showing week in and week out that she genuinely cares to support you in recovery.

Dr Rohan Jagathesan

Cardiologist

Dr Rohan was very professional, yet warm. Listened to my concerns and walked me through the plan. From testing and assessing possible diagnosis to prevention and future monitoring and treatment if needed. I felt I was in good hands. I did a full blood and urine workout to ensure I don't have an underlying disease. After a few lifestyle changes and home monitoring I saw my blood pressure normalise, for the first time, since I was diagnosed with preeclampsia 2 years ago, during pregnancy. I could not recommend Dr Rohan more.

Mrs Ami Shukla

Obstetrician & Gynaecologist

This was my third visit to see Mrs Shukla. I have found each time she puts me at ease, listens to what I say and is professional and clear in her responses. I have total confidence in her abilities to address my issues and improve my health. This was evidenced on each occasion, this one included. Today I feel so much better than I did and I am very grateful. Dealing with the perimenopause is hard enough but made that little bit easier because of Mrs Shukla’s care and attention. Thank you

Mr Sabur Malek

Orthopaedic Surgeon

I would recommend Mr Malek to anyone considering hip replacement surgery. He is very friendly, approachable and reassuring. I have a small scar ( about 6”) which is very neat and a lot less than other people I know who have had the same operation. I was advised to prepare (exercise) and follow up well (exercises) which I did and I think this helped my recovery. I hope I don’t need surgery again but if I did I would go back to Mr Malek.

Mr Rajesh (Raj) Kucheria

Urologist

I saw Mr Kucheria regarding a recently diagnosed concern and his explanations and suggested treatment were extremely clear. After an ultrasound, I had a follow-up consultation and he calmly took me through the (thankfully good) results as well as making suggestions for management of my condition going ahead. His manner is very relaxed and calm and that is exactly what is needed when you are asking a medical professional for advice.

Mr Evangelos Tsialogiannis

Orthopaedic Surgeon

I have had the utmost pleasure and experience of meeting Evangelos Tsialogiannis and have him perform a full hip replacement for me. From first meeting Evangelos, l was so impressed with him and was immediately put at ease, knowing that he was going to carrying out the operation. He explained the procedure clearly and talked me through the whole plan, from operation through to post operation recovery. An absolute top professional!

Mr Tarek Abdel-Aziz

General Surgeon

Doctor Abdel Aziz is an amazing Doctor/Surgeon. Suffering from high anxiety, I was very nervous about the parathyroidectomy, but I honestly felt reassured, comfortable, and in safe hands from the initial visit to the day of the operation. I can only thank Doctor Abdel Aziz for his professionalism, care, attention and availability to answer all my questions and conduct the operation successfully.