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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

Reproclinic

Fertility Medicine

I had a truly fantastic experience at Reproclinic, and I am incredibly grateful that I chose this clinic for my egg preservation procedure. The facilities were exceptional—modern, purpose-built, and equipped with the latest technology for IVF and fertility treatments. The entire medical team was brilliant and made every step of the process comfortable and reassuring. I was fortunate to be looked after by several outstanding doctors, including Dr. Adrià Moreno Tierzo, Dr. Alicia Hernández Saborit, and Dr. Xavier Julve, who performed my egg retrieval. Their professionalism and expertise were evident throughout, from the careful check-ups leading up to the procedure to the excellent results achieved. I always felt safe, informed, and in truly expert hands. Most of all, my medical coordinator, Manon, was like a fairy - an absolute diamond. She followed every request with dedication and went above and beyond to support me. Her kindness and attention made the entire journey so much easier. I wholeheartedly recommend Reproclinic, a modern clinic in the heart of Barcelona, to anyone considering fertility treatment or egg preservation.

Mr Stefan Weitzel

Orthopaedic Surgeon

My initial consultation was friendly and efficient but the X-ray was not available owing to a powercut that suddenly lost access to the computer! I was overwhelmed a few days later when I phoned to ask if I could do anything to chase up the X-ray, as I was more than eager to be offered a date for the operation, and your team went above and beyond the call of duty to reach Mr Weitzel on the phone despite his being on holiday and to call me back to offer me an operation of 5 August, the date that I was thrilled to accept. During my stay at Blackheath Hospital I was given exemplary care by every member of staff and my recovery has been steady despite my attempting to return to work perhaps rather earlier than was entirely wise. The difference is transformational, and I'm now bouncing around once again after a period when I was having difficulty even walking across a room. Thank you for making so much difference to my life!

Dr Finbar's Skin Clinic

Dermatology

I thoroughly recommend. I attended Dr McGrady's clinic to obtain a diagnosis and removal of a small bump on my nose which I thought might be a basal cell carcinoma.. Dr McGrady put me at ease by explaining that it wasn't a form of skin cancer but a sebaceous hyperplasia. He explained how he would remove it. He then thoroughly examined the rest of my face for any other skin issues He found 2 more sebaceous hyperplasia and removed all 3 by using cryotherapy. The procedure was quick,and I am very pleased with the outcome. I highly recommend Dr McGrady and his team. I have attended his clinic before for a similar diagnosis and removal. He has so much knowledge and expertise, is a good communicator and made me feel at ease..

Dr. Alice Thomas

General Practitioner

Dr Thomas has been consistently looking after my blood work, my results, and my menopause and HRT management. I feel she has an excellent understanding of my personal health situation, and she always goes out of her way to find solutions. Her approach is holistic, up to date, and rooted in the latest research — she’s very aware of new medications, evolving HRT options, and the best ways to benefit from them. Her general health advice has been incredibly helpful too. I feel genuinely listened to and supported. She never rushes me, and she takes the time to hear every concern I bring into the room. For the first time, I feel that a doctor is truly on the same page as me, and that is incredibly valuable.

Mr Aman Coonar

Cardiothoracic Surgeon

I was in hospital for months as a patient of Dr Coonar and I felt like I was receiving the best possible standard of care at all times. Dr Coonar not only looks after the surgery, but also acts like an advocate on behalf of you as a patient, checking your condition every day, asking for your concerns and giving optimism and encouragement. The staff in the hospital stand out for their professionalism, attentiveness and friendliness, whether cleaners, catering staff, porters, radiologists, healthcare assistants, nurses, phlebotomists, physiotherapists or doctors. You have a sense they are all working together as a team for your recovery.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

I recently had a hysterectomy at this hospital the surgeon was brilliant but during my stay in the hospital I was appalled by how I was treated. Staff were friendly but some of them when I needed them ignored me. A specialist nurse from my consultant had to advocate for me. Upon discharge, one of my stitches had been left in which then went on to cause other issues. I was then chased severally for payment when I had made clear and provided authorisation codes from my insurer. I was not impressed with service from the hospital itself at all. But my consultant was brilliant.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

It was a really welcoming and professsional. Ms Ray was very friendly and welcoming. She put my daughter as ease. There was a slight confusion with the xray as my daughter didn’t realise she was meant to drop the form round to the x Ray department so we were waiting in the main reception for a while before I asked how long it would be. However it was quick to get the xray and bloods. My only issue was the parking. There were so many areas for consultants, disabled, oncology, staff, which is understandable but it meant we had to drive around 3 times to find a space.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

The doctor was really rude and unprofessional about other members of staff to me. He also didn't check that I'd received appropriate amount of anaesthetic before doing the procedure leaving me in an unacceptable amount of pain for which he didn't apologise or check to see if I was ok. He also tried to do the procedure on the wrong eye and after checking the eye he could see where I'd had a previous procedure and said, "At least I can see you're not lying". I do not want this awful man near me ever again.

Nuffield Health North Staffordshire Hospital

General Practice (GP), Imaging (Scans), + 4 more

All members of the team are friendly and welcoming. They have personality and engage with patients. Everything appears to be well organised and runs smoothly. The clinic is clean and fresh. All instructions/requests are explained in a helpful clear manner and staff are attentive and go the extra mile. All staff impress as being very caring. During a recent stay for surgery, everyone with whom I came into contact was very kind and helpful. I felt like I was in very safe hands.

London ADHD Clinic

Psychiatry

From the first conversation with the practice Manager to the appointment i felt at ease, and confident that the clinic would be able to help me, the response to my questions was promptly answered and further assistance was no trouble at all. Dr Perecheria was friendly, welcoming and helped me with everything i needed and the follow up documents where sent very quickly. i would highly recommend the London ADHD Clinic to anyone looking for diagnosis, or further help.

Ms Shirin Khanjani

Obstetrician & Gynaecologist

Ms Khanjani is just amazing! From the moment we met Shirin we felt re-assured and confident. Shirin guided us from the very start and was a breath of fresh air from previous clinics and consultants we had been under. To put it simply and as clearly as we can: Shirin is the best. We have no hesitation in recommending Shirin. Without Shirin we would not be pregnant today with our healthy twin girls. Thank you Shirin, you really have given us everything.

Mr Samuel Heaton

Orthopaedic Surgeon

After being very worried about a full knee replacement, I can only say how pleased I am I had it done. I was lucky enough to have Mr. Samuel Heaton as my surgeon. He was extremely approachable and always made me feel he had time for me and my questions. I can not thank him enough.. The care I had before and afterwards with all who cared for me was excellent.

Mr Jan Marciniak

Orthopaedic Surgeon

Mr Marciniak was very welcoming, precise in review of operation and offered screen shots of the knee, both before and after. He was very clear in the stages of recovery and availability to contact him if aftercare was needed. He remembered my surgery recalling hard bones and use of two saw blades. A very personal, enjoyable experience.

Dr. Olympia Tsilochristou

Consultant Allergist

I’m delighted by my experience. I have been struggling with an issue other doctors have been unable to diagnose for years. Dr Tsilochristou listened to me as an individual and was able in a very clever way to narrow down the likely diagnosis. I’m relieved and grateful. Overall a very positive medical and human experience!

Dr. Farhan Syed

Orthopaedic Surgeon

This was a follow up to the total hip operation Mr Sayed performed on my left hip. He explained how to massage the scar to help with scar tissue. He showed the xray of new hip and I was able to ask questions about what the hip was made of. I was very happy with the outcome and look forward to a painfree future.