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Harley Street Specialist Hospital

Orthopaedic Surgery, Cosmetic (Aesthetic) Medicine, + 8 more

I recently had a breast reduction with lipo filling with Caroline Payne, and I honestly couldn’t be happier with the entire experience. From the very first consultation she made me feel completely at ease — she listened carefully, explained every option clearly, and genuinely cared about achieving the best result for me. On the day of surgery, her calm, confident manner put all my nerves to rest. The team she works with is amazing too — so kind, attentive and professional. My recovery was smoother than I ever expected, and Caroline checked in regularly to make sure I was healing well and feeling comfortable. The results are absolutely life-changing. The size, shape, symmetry and softness are everything I hoped for and more. I feel lighter, more confident, and genuinely like the best version of myself. Caroline is not just a brilliant surgeon — she’s compassionate, honest and incredibly skilled. I would recommend her to anyone considering breast surgery. She’s truly exceptional.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

It was a pleasure to meet with Matt Wright again following our consultations and procedures in 2019 and before, when he cured my atrial fibrillation. Thanks to his specialist care, I have been able to successfully carry on running my antique business from my gallery in Pimlico.. Accordingly, it was very reassuring to discover that he had recognised my name after my recent visit to A and E at St Thomases and had been advising on further tests and treatment following the analysis of my seven day monitor. Having explained to him that I had stopped taking the prescribed Bisoprolol 2.5 mg after three days, as it very quickly took my blood pressure down to 50, he recommended that I re-start on 1.25 mg. This reduction appears to have so far done the trick, as my pulse has dropped to mid 60s which is bearable. In conclusion I am so relieved to once again know that Matt is keeping an eye on me and that his ear is available should I need reassurance.

London Digestive Centre

Gastroenterology

The London Digestive Centre is in a great location, just off Bond Street, making it easy to access. The facility itself provides a comfortable and welcoming setting for patients, and they clearly have access to some of the best doctors, which gives you a lot of confidence in the care you receive. However, the reception experience could have been better. Both receptionists were on the phone when we arrived, and neither came off to assist us or book us in. This was disappointing, as it created unnecessary confusion, especially when time is tight. Ideally, there should be one receptionist dedicated to answering calls and another available to help patients checking in. In the end, we had to go straight to our appointment to avoid being late, and the consultant's secretary kindly stepped in to check us in. While the clinical care was excellent, improving the reception process would really elevate the overall patient experience.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

I travelled by car from the north west to the Kingsbridge Diagnostic Centre, tucked in behind the Kings Hall. Parking was difficult to find, and as the letter instructed me to arrive 15 minutes early, I anxiously clambered out, leaving my husband to park the car while I located the building and the correct floor. The reception staff were mediocre at best, though I did manage to get checked in. Once called through, the procedure itself was completed and an outcome provided. However, the consultant was abrupt and condescending. While I appreciate that private healthcare is under pressure due to NHS waiting times, this is not the standard of service I would expect for something I am paying for. The assistant involved in the process appeared either tired or lacking job satisfaction in their role. Altogether, the atmosphere was dispiriting, and I could not wait to leave the building and be on my way.

Moorfields Private Eye Hospital

Ophthalmology

My original appointment was with Mr Kamran Saha, as it was thought that I had a which Mr Saha confirmed it was not but rather a cyst. As this was not his expertise, he referred me to Miss Swan Kang who confirmed it was a cyst and arranged an excision. During the procedure Miss Kang noticed a second cyst next to the big one which she also removed and sent both off for biopsies. Amazingly 6 days later there are no visible signs of any incisions apart from some slight redness in the area. I am super happy with the results and grateful to Mr Saha for referring me to Miss Kang. I was also very impressed by Robyn for taking care of all the underlying preparations for both consultations and the minor op which took less than 2 days to complete!!! Kudos to Robyn for managing everything so swiftly and efficiently.

Mr Hassan Elhassan

ENT Surgeon

I had septoplasty surgery 3 years ago, which unfortunately wasn't successful. I had several years of sinus issues caused by the nasal deviation and enlarged turbinates. I didn't want to return to the ENT consultant I'd previously seen and I was referred to Mr Elhassan, because of his superior expertise and experience in revision surgery. Mr Elhassan performed a revision septoplasty and turbinate reduction, which has alleviated all of the symptoms I was having. My surgery was complex and he went over the allotted surgery time to ensure the procedure was a success. During my follow-ups, Mr Elhassan has been brilliant in assuring me that my healing process is normal and on track. The changes to my life have been profound and I would whole heatedly recommend Mr Elhassan to anyone with complex ENT issues.

Pixie and Sera

General Practice (GP)

Dr. Muheden was kind and attentive to my concerns and provided exceptional care during my visits. His attention to detail and genuine concern made all the difference and he ensured I understood every step of my treatment. The entire Pixie and Sera team was extremely professional from scheduling either online or by phone to reception at the clinic. They all ensured I was seen within minutes on my appointment days. Keep up great job! Suggestion - If we could get appointments and at least tests and labs done over the weekends. Maybe half days on Saturdays? It is hard for some of us to come on weekdays hence all my appointments had to be done late in the evenings. If I had an option for Saturday I would've preferred that than late in the evenings. Thank you!

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

Dr. Kariyawasam offers a rare and exceptional combination of deep medical expertise and genuine compassion. She is highly skilled in diagnosing her patients with accuracy and efficiency, while also attending thoughtfully to the human concerns that naturally arise when one needs medical evaluation or treatment. Her follow-up letters are always clear, thorough, and truly helpful. Even her secretary is accessible, kind, and supportive, which makes the entire experience smooth and reassuring. Dr. Kariyawasam initially became my doctor by chance, as I needed an urgent appointment and she happened to be available. It is no coincidence, however, that she will remain my doctor moving forward. Her care is outstanding in every way.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

My first appointment was cancelled by the clinic this was after telling me to pay the fee upfront and re booked two weeks later. I arrived on time for my appointment and was told there would be a delay again. After waiting for sometime I asked the staff to find out what the delay was I was then seen by the clinician half an hour later. My experience with the clinician I felt was not worth the fee. I was not examined correctly I was not given any advice as to how to deal with the issue and the letter I received afterwards was not very accurate or informative. So I would not go back again or recommend.

Dr Graham Cole

Cardiologist

I have had two consultations with Dr Cole: the first to discuss my concerns and the second to discuss my results. On both occasions Dr Cole listened carefully and gave me time to ask questions. He was very knowledgeable and kind at all times. It was a great help to be able to access my scans and test results, and with this information to fully understand the implications for the future. Because of Dr Cole's knowledge and understanding, and the clear recommendations for future treatment, I came away confident that I had received the very best advice and care possible.

Mr Alan David James

General Surgeon

I was extremely anxious on learning that I required surgery to repair a hernia. If I had known my surgeon Mr Alan James from the outset I would have been much less anxious. Alan James is a charming and calm surgeon who takes time to explain everything that’s happening every step of the way. I was. a day patient, and my procedure could not have gone any smoother, Three weeks later I am almost fully recovered! I cannot recommend Alan James highly enough, he is an absolute credit to his profession, who many at his level could learn from.

Miss Tasha Gandamihardja

General Surgeon

I recently saw Dr. Tasha Gandamihardja for a short visit, and even in that short time she made a wonderful impression. She was warm, reassuring, and instantly made me feel comfortable and at ease. Her calm and caring manner helped take away any nerves I had, and she explained everything clearly without making me feel rushed. Even though the appointment was brief, her kindness and professionalism really stood out. I’m truly grateful for the care she provided.

Dr. Omer Ahmad

Gastroenterologist

Dr Ahmad explained everything before and after the procedure thoroughly and in a way I could understand. The procedure itself while not pleasant was definitely easier than I expected. The whole experience was much less unsettling than I originally expected when given the diagnosis. Dr Ahmad and his team were calming, professional and made me feel completely at ease.

Mr Suresh Chandrashekar

Orthopaedic Surgeon

From initial consultation to post surgery care, Mr Chadrashekar and his team have been first class. The actual operation went very well with normal walking in a boot after 2 weeks, trainers back on after 3.5 weeks and a return to golf in 4 .5 weeks. I couldn’t be happier with this outcome than I am. Thank you Mr Chandrashekar!!

Dr. Sebastian Zeki

Gastroenterologist

From preliminary consultation throughput the procedure Dr Zeki kept me fully informed and provided me with full details of what could be expected. The procedure was painless smooth and professional in an excellent environment attended by a great team. After care and follow up discussions were as good as one would hope for.

Mr Nitish Narvekar

Obstetrician & Gynaecologist

Mr Narvekar, explained everything to me well and answered all my questions with patience and understanding. My operation was complex but Mr Narvekar put me at ease and I felt in very safe hands. The operation itself was hard but Mr Narvekar did an excellent job and now I can look forward to a pain free and active future…