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HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

As I am not a well person and a wheelchair user, the wait was longer due to my health and help to get out. The staff were very understanding around this. I found though, beyond reception the phone system was not the easiest due to the very short length of time given to leave your message, which for people who are disabled, so not the fastest just basic messages of name, number, DOB plus short message, it frequently cut off before you had finished. Beyond that, it was a pleasant experience as it was the least painful steroid injection I'd had to date and I did let the consultant know that. The staff were helpful and accommodating as a wheelchair user plus self employed PA we know we take up space, so not the easiest inside a small room. Thankfully I can still transfer which helps so I can fold the wheelchair up once on to the couch. The staff were very helpful around my safety doing so which is always really appreciated. Please thank them for me.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I was thoroughly delighted by the experience. I was booked in very swiftly and efficiently by Ms Lisa Beckles, Prof Redwood's secretary, who went out of her way to get me a quick response to my initial email requesting a consultation, arranged my stress echo and squeezed in an appointment for me on the same. The stress echo team conducted a thorough test of my cardiovascular fitness and went out of their way to provide an urgent report so that I could discuss the results with Prof Redwood only an hour after the event. My thanks to Marlene and Chiara (apologies for spelling) and to another cardiologist whose name I have unfortunately forgotten. Professor Redwood was as ever charming and efficient and told me some very good news!

One Stop Healthcare

Pain Management, Breast Surgery, + 47 more

I would rate my overall experience 10 out of 10 From the moment I arrived I was treated courteously and professionally. Julia and her assistant treated me with great care and consideration, calmly advising each stage of my treatment and checking I was comfortable and happy to carry on. Dee in reception is a treasure, first appearances are so important to a business, she welcomes you with a cheery "putting one at ease" smile. The reception area and treatment rooms are absolutely spotless. I have been using OSD Dental Dept since 2017 & I will continue doing so, I would not hesitate in recommending OSD Dental Dept to anyone who may ask.

Osteopath West

Neurology, Osteopathy, + 2 more

I had an acute pain in my right leg and had difficulty walking. Having had IDD treatment at Osteopath West before for sciatica I called and was given an appointment later that day. On arrival i was given a thorough examination and it was decided that I most likely had a pulled muscle as well as a nerve issue. I had some deep massage on my back and leg followed by an IDD session. The result today is that the pain is considerably better and i can now walk mush better than before. I am grateful for the prompt appointment and the service I received and would recommend Osteopath West to people in a similar position.

Dr David Annan

Radiologist

I met Dr David Annan today for a neck scan, I have to say I have never met a doctor who is so caring and understanding in my whole life He made me feel so comfortable as I was nervous, he kept asking if I had any questions and answered all my questions, he even asked my son if he wanted to ask anything which was such a nice gesture, Doctors like Dr David Annan really make you feel there are nice and caring people still out there, his happy personality really shines through Keep up the good work Dr David Annan and all the best for the future If in the future I ever need to see a Dr for my neck will only be you

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

When I telephoned to make my appointment - during early afternoon -your receptionist was amazing! So many times since pandemic, in my experience businesses seem to have cut back on providing that so important first line of contact with a person who is friendly, welcoming and listens making intelligent comments and is really helping the caller. This was one if the best experiences I have met with lately - I can't praise the young lady enough - she's a real asset to the Practice. Mark was also amazing - but I've had treatment from his before some years ago so I knew what to expect and wasn't disappointed!

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I had a wonderful experience with Willow Health and Dr Colquhoun. I was confused about my treatment options and desperate for relief from my menopause symptoms, but from the very start, I was met with respect and empathy. It’s such a safe space where women can openly discuss every part of their menopause journey. I’ve now started HRT, and after just two weeks, I’m already feeling the benefits of having a treatment plan tailored to me. I’ve recommended this practice to so many women, and I’m confident anyone struggling to find the right support will find the help they need here. Thank you.

Mr Amit Patel

Orthopaedic Surgeon

Mr Patel done in 2 1/2 months what another Hospital couldn’t do in five years. He carried out a bunion revision operation after it was done incorrectly by another Hospital (by what they say was a good surgeon). I wasn’t able to wear shoes for nearly 5 years and I can actually put a shoe on without my foot hurting me for the first time in five years, so yes he’s a very good surgeon and I would recommend him to everybody, so much so I’m getting my other foot done by him very soon.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

Just a couple of things… Firstly, during the pre-assessment appointment with the specialist nurse, I was informed that a catheter would be inserted by the anaesthetist - which is incorrect! (think it’s the nurse, but it was important to me as I knew the anaesthetist personally) Secondly, please move the wall clock in the room! Following surgery when you’re lying awake during what feels like an endless night, it would be good to be able to know what time it is.

Complex Spine London

Orthopaedic Surgery

I recently saw Mr Sedra for coccyx pain. At my consultation he was very compassionate and extremely knowledgeable. After referring me for an MRI it was confirmed that I had coccydynia, which is indeed what Mr Sedra had initially suspected. Throughout the whole process I’ve found Mr Sedra to be very pleasant, professional and kind. He always listens with care. Mr Sedra’s team have always been extremely kind, helpful and very efficient.

Professor Tom Quick

Orthopaedic Surgeon

Professor Quick gave clarity and honesty about surgical success rates for Thoracic Outlet decompression. His aim is to treat the individual living with the TOS condition most appropriate to their particular presentation, rather than treating Thoracic outlet syndtome as a homogenous condition; with 'one size surgery, fits all'. I feel reassured he will offer a minimally invasive approach should I opt for surgery.

Dr. Sophie Farooque

Consultant Allergist

Dr Sophie was so patient and professional and really took the time to explain my condition and also provided me with helpful tips on how to manage the situation. She was very kind and attentive and put me at ease. I would definitely recommend Dr Sophie to other patients who need support with understanding their condition.

Professor Yogesh Bajaj

ENT Surgeon

I was sent to see Professor Bajaj due to chocking problems especially of a night-time. He sent me for a MRI and ct scan which showed i had a goitre but the tests also picked up a nodule in my left lung. Thanks to this i am to have biopsies on my lungs in the new year. My goitre is benign.

Mr Cristian Nita

Orthopaedic Surgeon

Mr Nita The consultation was a huge relief to me, Mr Nita gave professional information in a most kindly and encouraging manner I feel ready for the what comes next and I am grateful to have access to such a knowledgeable, capable, experienced , doctor. I am fortunate indeed Thank you

Mr Rajiv Pillai

Urologist

As can possibly be expected, I felt a certain amount of anxiety leading up to the procedure but this very soon went following my initial appointment. The whole matter was fully explained and delivered with efficiency and clarity. The care and treatment was first class.

Mr Mark Farrar

Orthopaedic Surgeon

Very happy with my experience so far, Mr Farrar, explained the process fully before my op and today was my 5 week check up. He was very happy with my results and fully explained my next steps and the process for my other knee. So far I am very happy with the results