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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Mr Matthew Cauldwell

Obstetrician & Gynaecologist

I was under Matt’s care from 10 weeks and our baby girl was safely delivered via elective c section at the Kensington Wing at Chelsea and Westminster hospital. Matt was calm, patient, a proactive listener and provided clear explanations, combining his own experience and evidence based research, to help us with every decision. Choosing a consultant was a huge decision for me and my husband, especially as first time parents having undergone IVF, but going with Matt was a no brainer after the first meet and greet. My husband and I trusted Matt entirely throughout the pregnancy. Matt really got to know us and would always choose his words carefully to ensure we understood the important points and weren’t overwhelmed by unnecessary detail. Matt read us well and meant we could speak freely and left every appointment completely happy that all our questions were covered. Matt was always available via WA and very responsive. Special shout out to Matt’s PA, Sarah, who was organised and took away a lot of anxiety around logistics. Sarah was extremely responsive, helped liaise with KW on my behalf and knew the process and administrative aspects inside out. Everything was seamless between Matt, Sarah and the KW team and I never had to (re)explain myself and what was needed. I had to go in for some urgent tests on a weekend and by the time I got to KW, Matt had already asked the team to expect me and communicated what was required. When results were ready the team called Matt on the spot to discuss next steps, and Matt then separately messaged me to confirm. The c section itself was the most perfect experience and I cannot imagine anyone but Matt providing support for my future pregnancies. The rapport between Matt and the delivery team, including Mark Cox (Anaesthetist), was clear and that made me and my husband feel calm and relaxed so we could be fully present throughout. Thank you, Matt!

The Focal Therapy Clinic

Oncology

I went for an independent assessment of my prostate cancer diagnosis with a possible view to private treatment if I did not get chosen for focal therapy on the NHS trial that I hade been offered. Also to help me make my mind up which of the many options offered to me by the NHS A consultation was quickly arranged via Mr Doherty’s p.a. for £250 which my wife and I attended. I was given an excellent appraisal at the meeting followed by a letter that outlined a meeting Mr Doherty had with his peers to discuss my case. The letter confirmed that in their opinion focal therapy was a good option in my particular case having had access to my medical records This in my view was an excellent service for the fee but I was lucky enough to be chosen for this focal treatment under the NHS trial, I would have gone private had not my private medical insurance rejected my claim (that is another story) I am however indebted to Mr Doherty’s help and service which he provided So far the day operation held in Oxford on the 10th Nov 2025 has had very few downsides although I am still awaiting the final result on Jan 13th 2026 and hoping for a positive result from my consultant on this day The treatment was far less intrusive that the other options offered to me for which I count myself very lucky. Under the trial I will be monitored so that the NHS can find out how the longer term prognosis is for focal treatments so they are able to offer this more widely in the NHS. For my selfish sake I hope that it is good news for me and will enable others to benefit from my experience now and in the future. I am aged 74 and look forward to good health for the foreseeable future.🤞

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I am so grateful to Delamere for my 4-week stay. The facilities are truly incredible - comfortable, well-appointed and a palpable feeling of safety. The staff are such caring, friendly and interesting people - with the relevant experience to truly empathise and help with our unique circumstances. The food is world-class, with a wide range of options and affordances for those with dietary restrictions. The suite of experiential options will introduce you to new therapeutic experiences, many of which you may take away with you. The curriculum is focussed and has real depth, and is taught by professionals with real experience of addiction. The clinical staff are wonderfully attentive and caring, and will move mountains to make you comfortable. I am so pleased to have made the decision to stay at Delamere and would recommend it whole heartedly to anyone who wants to make a change.

The London Clinic

Physiotherapy, Dermatology, + 13 more

My experience at the hospital was excellent from start to finish. The room was extremely comfortable and well appointed, which certainly helped with rest and recovery, but what truly made the experience exceptional was the nursing team. The nurses were absolutely superb in every way — kind, attentive, professional, and endlessly patient. Nothing was ever too much trouble, no matter the time of day or how small the request. I was made to feel safe, cared for, and genuinely supported throughout my stay. I am incredibly grateful for the outstanding care I received and would not hesitate to recommend this hospital to others.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

I saw Mr Meneown, on a follow up consultation, after recent tests. I was extremely happy with how he explained everything to me in a gentle, thorough way. He gave me the opportunity to ask questions and he answered those in a very satisfactory way. He included my husband in the conversation which was good for him.. I felt at ease during our consultations. I would recommended Mr Meneown to my friends and family. Thank you for taking good care of me during my tests etc. It was very much appreciated. Kind regards Hilary

Mr Sarang Sapare

Orthopaedic Surgeon

This was my first private Consultant appointment and Mr Sarang Sapare was excellent. He listened intently and intelligently to what I said, read through a previous Radiology Report and medical evidence, then examined me thoroughly, before setting out the next steps forward with my treatment plan. He was very knowledgable and reassuring, resulting in me leaving the appointment feeling more positive about my current situation. Thank you for your help and advice.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

Mr Avis has been so thorough and responsive to the issues. He immediately did multi level investigation to separate my shoulder from my wrist issues and literally sorted out the injections into my shoulder on the day I was there. I was so impressed. He is also very pragmatic about the options and empowering to the patient giving all the information to make an informed choice. The hospital orator is beautiful - spotless and all the team are fabulous.

Dr Tajvur Saber

Rheumatologist

My recent visit to my rheumatology appointment was seen by Dr Tajvur Saber. Her attention to detail was a delight as she went through all my conditions (Ostioperosis, Ostioartheritis, Fibromalgia) as well as advising me on dietary requirements that would help strengthen my bones. Not only did she go into detail but she also took her time to explain everything until it was understood clearly. She truly went above and beyond her duty of care.

Mr Sid Goel

Ophthalmologist

Mr Goel represents the very highest standards in the Medical profession. He has exceptional skills ranging from a warm/caring personality ,good communicator which instils confidence,a good team developer,who responds quickly/efficiently and the results from cataract surgery were exceptional with a calm/skilled approach in theatre/follow through performed at the highest level. An exceptional professional.

Dr Amin Karim

Dermatologist

Dr Karim and his team were great they had a sensible and relaxing bed side manners and certainly made the procedure easy to understand and were really clear , they repeated my details on more than one occasion, top ensure safety,Dr Karim performed the procedure under a local anaesthetic and all was totally painless. I am really pleased with the team and what they have done for me

Dr Mohan Babu Rathnaiah

Psychiatrist

A very knowledgable dr who has helped my husband to live a normal life after years of suffering with his mental illness…..always listens and knows what treatment is best ……my husband had lots of days where he couldn’t face the day through anxiety…the treatment has helped him recover along with reassurance from dr mohan advice and trust in the medicines prescribed

Dr Mokhtar Ibrahim

Cardiologist

I spoke to the Dr by phone. He was very reassuring consise and easy to undetstand and explained everything regards the procedure and whats involved , outcome,rare possible issues and quite a long 8 to 10 months approx waiting time.. Overall Im incredibly nervous about the op but with his assurance and actually the long waiting time I feel ok to go for it.

Miss Parveen Abedin

Obstetrician & Gynaecologist

The care I received from Miss Abedin was exceptional. She was so thorough, she took time to understand my issues and explain my options. The treatment she provided resolved my ongoing issues. She is also very kind and compassionate, she took time to listen to me with empathy, putting me at ease at every step of the process. A fantastic Dr and experience.

Spire Little Aston Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology)

Dr Ghanghro was extremely helpful and knowledgeable. He explained everything in clear detail and took the time to listen to all of my concerns. He came across as kind, relatable, and reassuring throughout the consultation. I felt genuinely heard and supported, and his calm manner put me at ease. A truly professional and compassionate experience.

Fortius Clinic City

Health and Social Care, Neurosurgery, + 3 more

Very smooth. Highly Recommended. I have had a few spinal issues so spent a fair amaount of time waiting for scans etc Not at the Fortius Clinics , the medical care is amazing and quick for scans and then reviews. Frinedly staff always and a very calm atmosphere everywhere. Which when you are in pain is a massive breath of fresh air.