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Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I would like to pass on my sincere thanks to Dr James Noake at Pure Sports Medicine for his ongoing efforts in diagnosing a long-standing misdiagnosed knee injury following several unsuccessful procedures. Dr Noake identified relevant pathology on imaging that, unfortunately, had been missed by several other private consultants elsewhere. He then carefully administered a diagnostic injection, taking considerable time to ensure pinpoint precision through a cyst and a very small joint space. Dr Noake is clearly a very busy and sought-after clinician, yet he ensured I received an extensive first face-to-face consultation, with ample time in clinic to explore the problem thoroughly using ultrasound. He also went above and beyond by reviewing both previous and updated MRI scans, speaking to me at short notice via Zoom call during the festive period in order to review images and discuss options. I found this attention to detail and direct liaison to be exceptional as more than once I have had to wait 6-weeks between appointments at other private clinics or hospitals. Dr Noake is clearly dedicated to his craft and approaches his work with diligence, precision, and honesty. From the first point of contact, he inspired confidence through his willingness to answer questions, think critically beyond the obvious, and work collaboratively to reach informed decisions. I would highly recommend Dr Noake to anyone seeking help with complex, long-standing, or less common knee or nerve-related injuries.

The Royal Marsden Private Care - Cavendish Square

Oncology

I have been under the care of Dr Alistair Ring since September 2024, and from my very first visit to The Royal Marsden, I knew I had made the right decision to begin chemotherapy there. During our initial consultation, Dr Ring immediately put me at ease, even though I had just received a difficult test result minutes before our meeting. He took the time to explain the Oncotype test for example and the treatment options available, making it clear that every step of my care would be centred around me. Dr Ring’s attention to detail and his encouragement to ask questions gave me great confidence and helped me feel empowered throughout my treatment. Following chemotherapy, I began medication that induced menopause, and thanks to his early guidance on potential side effects and how to manage them, I felt fully prepared. I also appreciate that he has been open to ongoing conversations about my treatment, including exploring HRT options, this openness means a great deal. The clinical staff at The Royal Marsden have been exceptional. They have consistently provided compassionate, professional care, and I genuinely look forward to seeing them at each follow-up. They remember small details and speak to me as a person, not just a patient, which makes every visit a positive experience. I cannot recommend Dr Ring and The Royal Marsden highly enough. I am deeply grateful for the outstanding care and support I have received and continue to receive from the entire team.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

Admin efficiency Things didn't get off to a great start when there seemed to be an issue regarding what my insurance would cover, even though I had received two confirmations from the insurer over the phone and one confirmation by email. I felt a bit like a criminal and that I was lying about the treatment being covered. In the end, the insurer had to phone Practice Plus direct to sort it out, because no-one would believe that I was telling the truth. I've never come across this problem before at the Spire or the Nuffield. Usually the admin trail works very smoothly. Cleanliness The carpet in the waiting area is dirty and is covered in tea/coffee stains. There were pubic hairs on the toilet seat in one of the toilets by the waiting area. Not great at all. Waiting Time I am a private patient and I usually use the Spire in Bristol or the Nuffield, which run to time. My appointment for an injection was 30minutes late. Unacceptable. Staff To be fair, some of the staff are lovely. But some of the staff are downright rude. When I went to speak to one of the receptionists after waiting for my appointment for over 20minutes, I simply asked to check that I was on the system. The answer "yes". Oh I said, it's just that I haven't been called yet. Is there a delay? The answer "yes" - and a roll of the eyes to say "yes and your problem with that is??" I have to have another appointment at some point, so let's hope that my next experience is better.

Marris Medical

Pain Management, Breast Surgery, + 5 more

My first time going to this clinic due to either muscle or muscle strain causing nerve impingement this is my assumption until I get my results tomorrow. The team were fantastic and to say my appointment was the last one of the day they were friendly welcoming and super efficient. Maria at the desk was incredibly sweet and aspiring to talk to and also in providing me with the Information regarding MRI and what to expect. Julius (radiographer) was accommodating friendly and made the MRI scan easier to manage.. Also Sabi (hope I spelt the name correctly) was as friendly and the other two mentioned and altogether they made the whole experience as smooth as it could be. 5 star from me and highly recommended for anyone on the fence debating whether to visit or not so if you have the need to go for and MRI or ultrasound or anything else that they cover that relates to you I highly recommend Marris and in comparison to other clinics around there price was reasonable at a cost of £325 for a lumbar spine MRI bearing in mind this is on the famous Harley Street. I am super happy I chose them and shall be returning for my consultation soon.

CP+R

Cardiology, Sports & Exercise Medicine

My experience with CP&R…. has been fantastic…. everyone involved has been so very helpful…Becky….. Angela… Tom…. and my trainer Paddy….. (Patrick)…. he has been beyond amazing… from the start…. nothing but encouraging… always supportive…. I have had quite a few bumps along the way and he has always been so kind…. I feel so much stronger… and more confident…Paddy has a wonderful attitude…. full of kindness and nothing but encouragement…. he works you hard but understands one’s limitations… I cannot praise him highly enough…. and I shall never forget this experience…. he has become a lifelong friend…. and I wish him all the luck in the world going forwards…. I reckon CP&R are very lucky to have him!…. I would also like to say a thank you to you all but to Tom who stepped in a few times and was also so encouraging… and I always loved his texts of support…. Thank you!… Becky and Angela .. thank you too for all your support… although it’s been a much longer journey than I had realised…. out of hard times…… has come a lot of good …meeting you all!…. so a huge never ending thank you….

Check4Cancer

Oncology, Diagnostics & Testing

This whole experience has been rubbish. One of the questions asked if I had ever had polyps, which I had but 15 years ago, and because I clicked yes, recommended me as not suitable for screening...a lot can happen in 15 years, and it didn't ask me how long ago it was. The form was clunky to use and complete. In the results letter it said if I still wanted screening despite my results, to go to my results page. However when I went to that page it gave no options to select screening. It showed a Submit button on the results page, but would not let me proceed as I had not selected a service, however there were no services to select. The results letter gave me a link asking for feedback, either a quick survey or a detailed survey. When I clicked the detailed one it came up with an Error404 message. When I clicked the quick survey, it asked me questions about recent visits, were the staff friendly, was the practice clean etc, instead of asking any questions about my experience with the recent cancer screening survey...they were completely irrelevant.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I have received welcoming and reassuring support from each of the departments I have visited within The Cleveland Clinic as an outpatient and as an inpatient for planned surgery. I was welcomed by the nursing staff and by Mr Nathwani on the day of the surgery who explained again the surgical procedure. Post operatively the nursing staff and the physiotherapist gave encouraging information. I appreciated seeing Mr Akhtar, a fellow orthopaedic surgeon, who had supported me in the early months of the trauma and who had referred me to Mr Nathwani for the specific surgical procedure. I appreciated his interest in following my case. In terms of post operative rehabilitation, Mr Nathwani gave me details of a resource which I did not know of but which I researched and which turned out to be invaluable. I was very warmly welcomed by Nathwani for my post-operative appointment recently and was delighted to demonstrate to him the significant progress I have made and the impact it is making to my life. I can't thank than him and also Mr Akhtar enough.

Mr Con Kelleher

Obstetrician & Gynaecologist

Mr. Kelleher was my chosen consultant for both of my pregnancies, and I cannot recommend him highly enough. During my first pregnancy, my waters broke unexpectedly at 36 weeks. Despite it being 4:00 AM, Mr. Kelleher took my call immediately and met me at the hospital just two hours later. His decisive recommendation to deliver early to avoid infection ensured that both my baby and I remained healthy and safe. ​When my second pregnancy became significantly more complex with a high risk of premature delivery, I knew I was in the best possible hands. Mr. Kelleher monitored me meticulously, coordinating additional specialist care with the premature delivery team at St Thomas'. Despite two hospitalizations, his expert guidance helped me reach full term. He delivered our healthy second baby with the same skill and care he showed the first time. Beyond his own practice, his referrals to other specialists—including an endocrinologist and physiotherapist—were outstanding. We are incredibly grateful for everything he has done for our family.

Freedom Vision - Chelmsford

Ophthalmology

I had cataract surgery on both eyes on 4th December 2025 and l was discharged today, 12th January 2026. I'm so pleased to say l don't need to wear glasses or contact lenses any more. From start to finish, my experience at Freedom Vision Chelmsford was exceptionally good - and my end result is superb vision. - more than l could ever have hoped for. Colours are radiant and bright, and probably the biggest bonus for me is feeling so much more confident driving at night. After undergoing rigorous tests and scans , the actual procedure is very quick and painless. All the staff, without question were delightfully kind people and I'd like to thank them all individually, if only l knew their names. But in particular, l'd like to thank Nicola who guided me patiently and expertly throughout the whole procedure, and a massive thank you to Mr Hove , my surgeon, for being such a genius. If you are contemplating cataract surgery, l urge you to go for it - don't be scared - you won't regret it!

Weymouth Street Hospital

Breast Surgery, Obstetrics & Gynaecology, + 12 more

I am so thrilled with my experience at Weymouth Street Hospital, London, after having had cataracts removed in both of my eyes, by Mr Hove of Blue Fin Vision. I can see clearly now, both distance and close up, reading, computer etc, etc.. ; no need for any glasses. Mr Hove is truly amazing - so caring, kind and professional. He explained everything to me in my assessment on Monday 8th December, in Chelmsford and actually had the operation in such a short time - Thursday 11th December! I am a new person now ! Doctor Carlos, the anesthetist, was also so kind and caring. I felt thoroughly at ease for my operation. Many, many thanks to everybody, including the kind nurse. My husband and I were both given a delicious meal afterwards, which was really appreciated - so welcome. Thank you very, very much for everything, everybody

OCL Vision London

Cosmetic (Aesthetic) Medicine, Ophthalmology

I had LASIK surgery with Allon Barsam yesterday, and I couldn’t be happier with the results. My vision feels unbelievably clear, almost like seeing through the eyes of a superhero. Allon guided me through every step of the procedure as it was happening, which made the entire experience feel calm, safe, and reassuring. The surgery was genuinely painless; there was one brief moment of discomfort that lasted no more than 10 seconds, and he calmly counted down the seconds so I knew exactly what to expect. My eyes stung a little afterwards, but after a short nap I woke up feeling completely fine. If you’re considering laser eye surgery, I can’t recommend it highly enough. It was one of the best decisions I’ve ever made. Thank you so much to Allon and the team at OCL.

Mr Robert Grounds

ENT Surgeon

Robert Grounds provided an exceptional initial consultation in respect of my ongoing balance issues following a stoke I suffered a year ago. His questioning to find out key areas of my background and relevance to balance issues was impressive. I was pleased that all initial balance tests were completed within the initial consultation and this left me with answers immediately to explain my condition. I was incredibly impressed to receive Robert Grounds full letter just a few hours later via. the portal with a detailed summary of his findings explained in very clear terms which was remarkable. Truly exceptional service from an amazing professional. Highly recommended.

Dr Hana Soliman

Psychiatrist

Dr Soliman had asked me to send through a synonpsis prior to the appointment, and although I found it very difficult, and initially refused to do it, Dr Soliman did not use it to make assumptions about me, only using it in our session in support of the inquiry. Dr Soliman properly listened to me and she identified something about my life that had not previosly been isolated as an issue in it's own right. This discovery has functioned as a key to unlock me -and has helped process day- to- day challenges in a more realistic way.

Mr Mahesh R Akula

Orthopaedic Surgeon

I had been putting off the thought of spinal surgery for 20+ years. Other consultants didn't give me the feeling of confidence that Mr Akula does and he explained everything very well and was with me every step of the way. When faced with the prospect of having an incredibly painful Christmas, Mr Akula went above and beyond finding me a bed and anaesthetist Dr Kumar and they performed my spinal decompression surgery so I had a pain-free festive period. Thank you very much. Professional, friendly and respectful.

Dr Duncan Birth

Obstetrics & Gynaecology

I traveled from a different country to be under the care of Dr Keith Duncan and this was the best decision my husband and I made. From the very day go, Dr Duncan’s professional skills managed my pregnancy journey so well. Having had a traumatic past experience, I must say that Dr Duncan is filled with compassion and empathy. Not only is he an excellent Dr, he is an amazing human being. I would travel from miles and miles away to seek this kind of medical treatment in the future again. Thank you Dr Duncan.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Amazing consultation and face scan with Eleni who prescribed an Obagi skincare system which is making my skin look brighter, tighter and fresher already. Several treatments from Monica which I am delighted with after having old cheek fillers dissolved from another clinic years ago. I feel like I have my old self back but renewed and refreshed because of Monica’s expert treatments giving a natural soft more youthful look. Very happy customer!