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Sapphire Eye Care

Ophthalmology

I was recently and specifically referred by my optician to Saphire Eye Care and Prof. Luff to have treatment on my cataracts. Over recent years I have suffered from oedema in my retina which was now relatively stable and I wanted to receive the highest level of treatment so as to avoid any impact on my retina and a return to the sight problems that I had previously. I understood that there was potential for this to occur with normal cataract surgery. From the time my first appointment was made by Jennie, the medical secretary, through to the cataract procedures I was supported and cared for at every stage. Prof. Luff was very approachable, explained everything, and dvised me on the type of lens suitable for my eyes. The cataract procedure only took about 15 to 20 minutes, was totally painless and as it turned out was nothing to be worried about at all. My resulting eyesight is extremely good and any potential impact on my retina was completely avoided. I can only give Saphire Eye Care and Prof. Luff the highest praise and recommendation. If anyone is concerned about having treatment on.their eyes, eyesight is so important that I would say don't leave it too late and Prof. Luff and Saphire Eye Care is the first port of call that I would recommend.

Dr. Dipesh Mistry

Psychiatrist

I reached out to Dr Mistry in March 2025 as I have been struggling with chronic insomnia since December 2021 and I know I needed a more tailored support approach in overcoming it. I could go on all day about how amazing he is. Insomnia is a very misunderstood and isolating condition to have and it leaves you feeling very hopeless. Dr Mistry is knowledgeable, empathetic, understanding, approachable and kind. The list goes on! Honestly - he is an incredible doctor as are his team. You are never left waiting for feedback or answers which is really important when you struggle with insomnia. I actually have been emotional sometimes after coming off calls with him as I feel I have finally met someone who fully understands the impact that insomnia has on a persons wellbeing. He has a very gentle approach and is very patient. I honestly don’t know where I would be without him. I know I am in safe hands with him and finally feel hopeful for the future thanks to Dr Mistry. I just wish I had met him sooner. I can’t recommend him enough!

Skylight Psychiatry

Psychiatry

Overall a good experience except the wait time for the report. The clinicians were professional and friendly. The administration staff were also professional and helpful. The reports are very thorough, clear and professional. The report was over 4 weeks past the date it was expected / had been told. This proved to be extremely stressful. For me it would have been better to advertise a longer wait time and deliver it sooner rather than the other way around. Of course I accept that delays can occur. Overall a good experience and would recommend. Thank you.

Dr Mohamed Khafaga

Anaesthetist, Pain Management Specialist

I was asked if I minded a student be present during my consultation, which was courteous and I had brought a relative to assist me as back surgery over 30 years ago and age are affecting me, particularly after a recent fall and fagility fracture. Dr Khafaga had thoroughly reviewed my notes, examined me then clearly explained where my pain was coming from. We discussed a plan to manage my pain and confirmed my expectations. I felt listened to and was able to ask questions while not feeling rushed. I have every faith the plan will work in the near future.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

Excellent 5* service all round - I booked my telephone appointment online and everything was on time and thorough. Special thanks to Joanna for helping me out with invoicing and making sure I was happy with my appointment type. Exceptional customer service. Also thank you to Dr N Bennett who provided me with amazing advice and a speedy prescription - she guided me and we made a decision together on next steps. I will be coming back for a review in 3 months and hopefully I can come in person and use the beautiful facilities. Thank you all at Well Life!

ADHD @ Well Life Clinic

General Practice (GP)

I had a very positive experience with ADHD @ Well Life Clinic. From the first point of contact, the process felt professional, supportive, and well-structured. The clinician was knowledgeable, attentive, and took the time to really listen, which made me feel understood rather than rushed or judged. The assessment was thorough, clear, and handled with care, and I felt supported throughout the entire process. I would highly recommend this clinic to anyone seeking an ADHD assessment in a respectful, compassionate, and professional environment.

Mr Raj Bhalla

ENT Surgeon

My 3 year old daughter had her tonsils & Adenoids removed . I was very nervous and sceptical to start with . The best decision I’ve ever made . The procedure went so smoothly . My daughter didn’t even have any issues after surgery like they had told me to expect and prepare for . She was eating , drinking , playing the very next day and only needed pain relief for 2 days . Dr Raj has been amazing from start to finish . My little girl sleeps silently and wakes refreshed and happy . Thankyou so much

Dr Sunila Jog

Paediatrician

Dr S. Jog has been absolutely wonderful in caring for my daughter’s skin condition. She is kind, patient, and took the time to listen carefully and explain everything in a clear and reassuring way. Her approach made my daughter feel comfortable and at ease, and the treatment plan was thoughtful and effective. We truly appreciated her professionalism, expertise, and genuine care. I would highly recommend Dr Jog to any parent looking for a knowledgeable and compassionate dermatologist. (From Keita)

Quality Dental : Horsham

Dentistry

I have recently undergone a long course of treatment which included several fillings, and one that ended up needing to a root canal treatment resulting in a crown thereafter. Being a fairly anxious dental patient i was a bit stressed but really didnt need to be as all went well. Staff were friendly and helpful and on the odd occasion that appointents ran late they would communicate this well. Levi my dentist was very calm and professional through all my appointments and put my ease.

Newmedica Newcastle

Ophthalmology

The surgery is the 2nd cataract operation I have had in 3 months. It is painless and the outcome is unimaginable. Mr Shafiq is a highly skilled surgeon, he has literally turned my vision back to my late 20's before I was required to ear glasses. The facility is far superior to your average NHS hospital. The staff are dedicated, friendly and professional. They are patient and nothing is too much trouble if you have questions or need reassurance. This has been an amazing experience

Cathedral Dermatology

Dermatology

My experience from the moment I walked in through the front door till I left was 1st class,I had a consultation with Dr Bryan Murphy who was very friendly,welcoming & professional just a true gentleman, he knew instantly what was wrong and treated me there and then saving me a return trip and another consultation fee,I’m very happy with the treatment I received.I also have to say the receptionist (sorry I didn’t get her name) was lovely the perfect person to welcome patients.

Dr Batsi Chikura

Rheumatologist

I arrived early and was seen early. Very approachable, friendly, reassuring. I feel very comfortable speaking with Dr Chikura and feel that I can ask him anything without feeling silly. He clearly explained the next stage of my journey and we discussed what to do “if”and “when”. I've come home, clear in my mind, about the next steps and how long it is all likely to take. He asked both myself and my partner if we had any questions before we left.

Mr Christopher Challand

General Surgeon

Mr Challand took over from another consultant (whom had unfortunately cancelled on me on several occasions) on my case and everything was dealt with very swiftly and efficiently without any further delay to treatment. Mr Challand is very professional, positive and pleasant. He listened and had answers to all my concerns during consultations and put me at ease before, during and after treatment. Highly recommend!

Dr Tuan P Chua

Cardiologist, General (Internal) Medicine

His colleagues at the Nuffield Hospital (both consultants and nurses) spoke very highly of Dr Chua and I am delighted to record that he is even better than they said. He exudes self-confidence, he is very calm and reassuring in his analysis and explanations. Medical consultations are always very worrying but the consultation today with Dr Chua has been a wonderful experience which I will not forget.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Excellent experience from start to finish for my CT guided nerve block injection. All staff were extremely professional and demonstrated high levels of empathy. Even though the doctor was delayed, the staff kept me updated and ensured I was feeling comfortable. Before and during the procedure, everything was explained and staff were keen to check on my wellbeing. Thanks so much to all involved.

Mr Julian Pavier

Podiatrist

Mr Pavier is excellent in his field. He has a lovely sense of humour which put me at ease. I saw him for a Morton’s Neuroma problem that was badly operated on by a previous surgeon. My foot is finally free from the MN pain due to Julian’s expertise in decompression. I really don’t know what I would done had I not found Julian. I can’t thank him enough for all his help and kindness.