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Mr Elias Kovoor

Obstetrician & Gynaecologist

Firstly, I’d like to comment on the question: “How would you rate your provider's bedside manner/professionalism?” In my view, this combines two very different attributes. Bedside manner and professionalism are not synonymous, and grouping them together makes it difficult to provide an accurate rating. For example, I found the consultant to be highly professional, perhaps even overly formal, which, in my opinion, contributed to a lack of empathy in our interactions. While I understand the need for a formal approach, particularly in a medical setting, I believe there is a skill in being able to read a patient and adapt communication style accordingly. A more empathetic tone would have made a significant difference to my experience. I also gave a lower score for “explanations” as I felt the level of detail shared during our discussions was insufficient. A specific example: I was recommended a medication that was described as likely to cause hot flushes. However, after doing my own research, I discovered that this medication actually induces medical menopause, something I feel should have been clearly explained at the time. As someone who is quite detail-oriented, I’ve found that our consultations have lacked the depth and clarity I need to fully understand the implications of my treatment options. This has led to confusion and a feeling of being under-informed, which I found quite concerning.

dentalessence - Sompting

Dentistry

I was seen by a young male dentist (apologies, he did tell me but I can't recall his name and it isn’t listed on the website – perhaps he is new). He was professional, informative, and efficient throughout my appointment. As I’m allergic to local anaesthetics, fillings can be particularly uncomfortable, but he was very reassuring and took great care, as did the dental nurse. By far, this has been the best service I’ve experienced at the practice to date. My only critique is not directed at the dentist himself, but rather the practice’s policy. Over the past couple of years, I’ve noticed that patients cannot book a filling replacement directly without first having a pre-booking consultation. This essentially doubles both the cost and the time needed off work. In my case, a chipped filling was causing pain due to decay, and it was obvious that a replacement filling was required. I had to insist several times when booking that I did not need a pre-assessment, only a filling appointment. Given that I am a private patient and a silver filling costs almost £200, being charged for an unnecessary pre-booking simply to confirm what is already evident feels unreasonable.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I arrived at the appointed time, checked in with the receptionist given forms to complete which I completed & handed back to the receptionist, after waiting half an hour passed my appointment time I was still waiting to be seen, eventually my partner asked a male nurse if Mr Patel was running late, and we were told that we were the next to be seen, when we were invited in to see Mr Pater he was very apologetic for keeping us waiting saying that there had been an administrative error whereby he had been told that I hadn’t arrived for my appointment, Mr Patel commented that he thought that was strange as the paperwork I had compieted on my arrival was on his desk. So he realised that I was there but nobody had apparently bothered to check.

Infiniti Healthcare

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I arrived early as I had been unsure of the volume of traffic at that time of day. I saw my consultant at the time that I had expected to see her. The consultation was exactly as I would have expected from previous visits...she was kind and polite and every inch a professional. She was clear in her explanations, asked my views on the treatment and answered every question clearly. The procedure required that I remained on site for a while and, when it became necessary, she saw me again to revisit the treatment plan. A totally helpful experience and I have no reservations in recommending both the Nuffield and my consultant to friends and family.

Mr Philip M Stott

Orthopaedic Surgeon

Mr Stott was a pleasure to have for my hip replacement , easy to understand , I did have a bit of a wobble couple weeks after my op and sent him an email , he kindly telephoned me to re assure me everything was quite normal . All I think I would have liked better was a phone call couple weeks after my op instead of sending an email I didn’t want to be a pain when he’s so busy , but I really needed that conversation . Apart from That my follow up appointments were good , Thanks Mr Stott , u are an amazing man with magic hands and very brave to perform these operations .

Mr Dimitri Yanni

Orthopaedic Surgeon

I arrived & was seen on time. The reception & nursing staff were very friendly & made me feel relaxed throughout the procedure. Dr Yanni meet me on time and asked me many questions regarding my previous appointment & made me feel comfortable & relaxed. He explained everything comprehensively regarding what was going to happen during my operation & answered all my questions satisfactory. The staff at Benenden & Dr Yanni provided 5 star treatment throughout the whole process from start to finish in a environment that was spotlessly clean.

King Edward VII's Hospital

Allergy Medicine, Cardiothoracic Surgery, + 25 more

I would highly recommend King Edward VII's hospital to anyone! After being bashed around the NHS, i decided to go private and felt like I got the absolute best care at this hospital. Everyone in the team was so friendly, professional and quick to respond. I felt thoroughly looked after throughout my outpatients and inpatients. I stayed a total of 3 days/3 nights at this hospital and I wasn't desperate to leave. The food is top quality and the team have been highly trained. I wouldn't choose to go anywhere else.

Lyfe Health - Bournemouth

Nutrition, Orthotics, + 4 more

I was looking for someone local to get some therapy for my frozen shoulder, I have to say when I looked at the cost I was slightly taken aback! Now I look at the cost as very little in comparison to the fantastic results I have had! From the start, Andy, Ben and the team have been incredible….when I started I could hardly move my arm and in so much pain, some 5 weeks on I am completely free of pain and my motion in my shoulder is as good as it was some years ago. I would thoroughly recommend Lyfe Health.

Miss Salena Bains

Breast Surgeon, General Surgeon

Miss Bains was just who I needed at that time. Her approach was calm, she explained everything clearly and made me feel reassured that I had done the right thing by coming to see her. So often you're made to feel as though someone has another place to be, or that your concerns aren't being heard - I didn't feel this way at all. I would recommend her service to anyone in a similar position and wouldn't hesitate to revisit her should similar concerns repeat themselves.

Mr Vikas Chadha

Ophthalmologist

I was looked after very very well by all concerned. Both my cataract operations went extremely well. I had no pain or discomfort during the operations and no after effects whatsoever except greatly improved vision. I am so grateful to Mr Chadha for his superb skill and for his lovely caring manner. He explained everything so clearly and patiently and I would not hesitate for one second in recommending him and Vision Scotland to others. Thank you so so much.

Moira Wong Orthodontics

Dentistry

We moved from the US a couple of years ago and found Moira Wong after several bad experiences with other London orthodontists who recommended treatments at odds with our previous doctor and medical friends. Dr. Wong has done a wonderful job treating two of my children, who have both undergone different versions of braces and spacers. Her dentistry staff has also offered superb care to all four of my children. I would definitely recommend this practice.

Coriel Orthopaedic Group

Orthopaedic Surgery

Mr Wilkinson was highly recommended to me regarding bunion removal. An appointment was arranged quickly and efficiently and I found him to be very professional and easy to talk to. He explained the procedure and addressed my concerns. His support team are caring, professional. and sympathetic. I recently had bunions removed on both feet. I have been supplied with an after-care pack, pain relief medication and ongoing care is being provided.

Mr Mohammed Akmal

Orthopaedic Surgeon

After 30 years of relentless back pain, Mo Akmal fixed it in a day! Excellent service from the hospital, all the way through the procedure from arrival to departure on the same day was managed perfectly. Thank you all for a great job. 4 big screws, 2 rods and a Coflex device sorted everything out. Amazing it was all done through a 60mm incision with no visible stitches. Healed with virtually no scarring. Excellent.

Bristol Menopause Clinic

Obstetrics & Gynaecology, Sexual & Reproductive Health

I received a very warm welcome on arrival. My appointment was on time. I did not feel rushed and was given plenty of time to explain my situation. A treatment plan was discussed and I was given advise for other ways to treat my symptoms. Im am eager to start my journey to getting back to being me. I also received a goodie bag with lots of useful information and treats. Brilliant experience so far.

Dr. Kuven Moodley

Neurologist

Immediately, I knew that Dr Moodlley is an expert in his field. This came through not only in terms of his knowledge of diagnosis and treatment but in the highly skilled way he carried this out and communicated with me. His subsequent immediate follow-up also showed his motivation and abilities to listen and implement appropriate action.. I am so grateful to have had this consultation. Prof Del L.

Dr Ozan Hanci

Paediatrician

Dr. Hanci has taken a very thoughtful and considered approach in treating our daughter. We’ve felt somewhat in limbo, unsure about which path to take, but he has provided us with several options—always taking our daughter’s feelings and opinions into account. He is clear, knowledgeable, and reassuring throughout the process. We would definitely recommend him for coeliac diagnosis and care.