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Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Arrived early Saturday morning for a small knee operation. Taken to my room by a lovely friendly porter. Was invited immediately by catering to make a choice of food from an excellent menu. Then seen by nurses, anaesthetist, surgeon, who all explained exactly what was going to happen, in a relaxing manner, giving me complete confidence in their care. I was soon taken to theatre by the lovely chatty nurse & porter, that had been with me from my arrival. They obviously had a happy working relationship, including me in their chat to make me feel more relaxed. The anaesthetist was lovely, chatting about Christmas whilst calmly letting me drift into sleep. I woke up feeling well & refreshed, taken back to my room for a cuppa & delicious sandwich. The nurses continued their careful monitoring of me & I was soon seen by the physiotherapist who explained about the importance of my post-exercise sheet & use of crutches. Then a visit by Mr Slack, my amazing surgeon that had previously done my hip replacement, who explained what he’d done, that all had gone well, discharging me to go home & it’s only early afternoon. My painkillers arrive, my home instruction booklet is completed, I can go home. What fantastic care from all the staff & medical team, many thanks to you all.

Moorfields Private Eye Hospital

Ophthalmology

Very chaotic administration after the initial consultation (errors and delays in invoicing, typos in the written opinion and delays in providing price information for surgery). I felt that the staff couldn't be bothered to get things moving and I had to keep chasing them. The package price quoted on the website for cataract surgery also turned out to be very misleading because the consultant wanted to charge an extra fee for fitting a toric lens, in addition to the extra cost of the lens itself. This pushed up the cost considerably. This extra, hidden, consultant's fee had not been made clear on the website and I felt that I had been induced into paying for a consultation on the back of misleading information about the cost of the surgery. The consultant may well have been an excellent surgeon (I don't know because I chose not to proceed) but these issues made me very uncomfortable and led me to lose complete confidence in the hospital. Going to Moorfields Private was a complete waste of time and money and the hospital ought to refund the consultation fee.

Mr Julian Flynn

Orthopaedic Surgeon

Having suffered severe pain in my right knee for some time, I am indebted to Julian for working his magic. It's 6-weeks since my partial knee replacement and I am mostly pain free (only feeling pain if I've been standing or walking too much but that's to be expected and is improving every day). My brother recommended Julian having had full knee replacements on both knees. He now happily cycles 50-70 miles most weekends without any problem. I decided it was worth making the effort to travel from South London to get the best knee surgeon I could find. I could not be happier with the results. Julian's advice before, during and post surgery has been honest, clear and professional. He set out all my options and provided his opinion when asked. All the staff at the Saxon Clinic were amazing too, from the nurses to the anaesthetist etc. Brilliant surgeon and a great clinic!

Candover Clinic

Dental Care, Dermatology, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

Mr Maninder Kalkat

Cardiothoracic Surgeon

My first appointment with Mr Kalkat was on Zoom at Herefordshire County Hospital. While he came across a very professional, I think virtual consultations are less than ideal. I was admitted to The Harborne Hospital very quickly for lung cancer surgery and was taken aback by the empathy and warmth I felt from him when he visited me before surgery. His explanations were very clear and he was very calming. Following surgery he spent a long time going through the outcome with my daughter, a Stage 4 Lung Cancer sufferer. He visited me every day and guided me through my recovery. I couldn’t recommend him highly enough.

Clinicbe

Cosmetic (Aesthetic) Medicine, Nutrition, + 1 more

I have been visiting the clinic for many years for injectables (Botox, Profhilo, Mesotherapy) and other skin care treatments (HIFU, Microneedling) and cannot speak highly enough of Dr. Kubicka and the rest of the team. They are utmost professionals and a very welcoming. I am given a personalised plan to ensure I have the best treatments for my skin and age. Appointments are never rushed, which I love. If I have any questions, relating to a treatment I haven't yet had, they always have the time to discuss. Highly recommend and will continue to return.

Spencer Private Hospital Ashford

Audiology, Cardiology, + 11 more

The doctor was really rude and unprofessional about other members of staff to me. He also didn't check that I'd received appropriate amount of anaesthetic before doing the procedure leaving me in an unacceptable amount of pain for which he didn't apologise or check to see if I was ok. He also tried to do the procedure on the wrong eye and after checking the eye he could see where I'd had a previous procedure and said, "At least I can see you're not lying". I do not want this awful man near me ever again.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Was a little confused and concerned with all the last minute changes for surgery, then to be told and left waiting in a room for surgery to then say ur appointment was not the appointment time when u came in on our computer so they did change my appointment time! Other than that surgeon was fantastic brilliant and friendly After Care - as given a bag of meds and a latter and cards for the doctor with no sore dressings for wound area.

London Bridge Sports Medicine

Sports & Exercise Medicine

My appointment with Dr Seth was very good I have been under his care for a number of years and he is always professional and personable. He explains all that is needed and takes time to answer your concerns and questions. He is always determined to find the right solution and in terms of procedures he is gentle and make sure that you are comfortable and understand what is taking place would highly recommend him.

VIP Hearing Solutions Eastcote

Audiology

I received excellent person centred care. I came for wax removal and discovered I had an ear infection that needed treatment first. The audiologist was very helpful and gave me a referral letter to see the Doctor and once the infection has cleared I could return to complete the wax removal . The Receptionist was welcoming , friendly and helpful from my first phone and on my two visits . Thank you

Dr. Marilia Calcia

Psychiatrist

Thank you for your exceptional care and guidance. Your thoughtful approach, professionalism, and deep understanding have played a major role in my progress. I appreciate the time you took to explain things clearly, check in with me, and tailor treatment to what I truly needed. I’m genuinely grateful for the positive impact you’ve had on my well-being.

Dr Mokhtar Ibrahim

Cardiologist

An extremely professional, compassionate and kind doctor who went over and above to ensure we were out as ease. Despite having many questions, we were never made to feel like we were a neusance. His experience shines through and makes you feel confident that you are in safe hands. I have nothing but the highest of praise for Dr Ibrahim

Dr Anirban Maitra

Paediatrician

Dr Maitra listens to our concerns and supports us with our boys, we would be lost without his help. His treatment is enabling our boys to thrive when we have struggled to get support. He has exceptional bedside manner and really focuses on getting our boys to trust him. Our shy 3 year old will now happily be examined.

Mr Mohammed Bahgat

ENT Surgeon

I am writing this review on behalf of my Mother. She went to see Mr Bahgat, he was excellent in every way possible. Would highly recommend anyone needing an ENT consultant. He is a true expert and so easy to talk to. Thank you Mr Bahgat. M Cain.

Mr Matyas Fehervari

General Surgeon

Mr Fehervari saved my life! He is polite, courteous and very caring. Advised me on how to look after myself, post op and was very reassuring. I know and felt looked after and he was wanting to properly follow up periodically. Amazing!

Mr Charles East

ENT Surgeon

He is very experienced and there’s nobody else I would’ve trusted to do my nose. I came from the US to do it and was totally worth it. Amazing results, little recovery time, and he always makes sure to be available when needed