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Check4Cancer

Oncology, Diagnostics & Testing

I wanted to share some feedback on my recent appointment. I felt the consultant was quite dismissive and used language that may not have been appropriate — for example, when feeling the lump I was told immediately “this is not cancer.” While I have personal experience in this area and have been through it before, for someone new to this situation such a conclusion could feel very daunting and unsettling. The appointment also felt rushed, particularly after the ultrasound (as the mammogram machine was broken). I left feeling as though my questions were seen as unimportant, and that I was being hurried out because “nothing was wrong.” While I accept the results, I had hoped for a more considered discussion — especially as I’ve had similar lumps removed in the past and wanted to understand the difference this time. Instead, I was simply told to manage the pain, given a leaflet, and advised to take primrose oil. This did not feel like the most supportive approach. To then receive a letter a couple of hours later — before the mammogram had even taken place — dismissing me from the service, felt like a rushed and premature conclusion. I hope this feedback is taken constructively, as the experience could be improved by allowing more time for questions, more sensitivity in communication, and reassurance for patients at what can be an anxious time.

Dr Vishal Nayak

Cosmetic Doctor

6-Month Review – Romford Hair Growth Centre with Dr Vishal Nayak I honestly can’t recommend the Romford Hair Growth Centre highly enough. From start to finish the whole experience has been outstanding – the customer care before, during and after surgery was excellent, and the team really went above and beyond to make me feel comfortable. Dr Vishal Nayak is an amazing lead doctor – extremely skilled, reassuring, and clearly passionate about getting the best results for his patients. What’s blown me away most are the results. They have far exceeded my expectations – I went into this after a friend’s recommendation, not really knowing what to expect, but six months later I have a full head of hair again (even a quiff has made a return!). The transformation has given me back confidence I didn’t realise I’d lost. On top of all that, the price was far more reasonable than I imagined for this level of quality in the UK. It really did feel like taking a chance at the start, but I couldn’t be happier with how it’s turned out. If you’re considering a hair transplant, I’d wholeheartedly recommend Dr Vishal Nayak and the team at the Romford branch – truly first class.

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I did have to wait a while before I was seen, maybe 30 minutes or so, but all the staff were wonderful, caring and reassuring all the way through to being cared for after the procedure. However I feel that the consultant over sprayed the anaesthetic in my throat, he sprayed about 3-4 squirts in my throat, stood back for a moment then sprayed another 3-4 squirts, some of which ended up going into the back of my nasal passages at the back of my throat which gave me a terrible burning sensation in the back of my nasal passages. Maybe this amount is normal, but having had the procedure at another establishment some years earlier, I had no such experience, again I found that there was so much mucus in my throat from the anaesthetic after the procedure that I found myself gagging on the mucus and I was coughing loads of it up into tissues the nurse had to provide me with. Plus I was unable to swallow properly for what seemed like ages. But over all, the staff were wonderful and very caring, but if I need this again, after this experience, I think I would prefer to be sedated.

ARMD Clinic

Ophthalmology

I have recently had a course of Low Level Light Therapy for my Macular Dry Eye condition with Mr Yodaiken at his Dry Eye Clinic in Salford. Booking process is excellent via his very efficient and friendly PA and appointments take place precisely on time. Mr Yodaiken explained everything in great detail prior to my treatment starting that involved an OCT Scan followed with twice weekly sessions for 4 weeks that are completely non invasive. A follow up consultation took place recently, 8 weeks after the final session along with a further OCT Scan for before and after comparison and results. The treatment has been extremely successful and the damaged macular has shown significant improvement in both of my eyes. I am pleased to very highly recommend Mr Yodaiken and upon his sound advice will continue to return for more LLLT in 9 months. Eyes are precious and the cost is well worth it.

Mr Ben Carrigan

Acupuncturist

I came for acupuncture with Ben with an extremely painful lower right leg. It hurt hugely to drive, walk or sleep. It was also affecting me socially as I couldn't go for walks with friends or grandchildren without medication and, even then, only a short distance. I was very demoralised as I'm an active person and worried about my future. Improvement was not instant but slowly started to happen. Ben was very patient and empathetic to my needs. He tried many different methods, unearthing that there were 2 underlying causes to the pain. He never tried to minimise my ultimate goal to walk easily. Since one origin was my lower back, I also started swimming to help maintain that. This is helpful and ongoing. Now, I am able to walk a distance and lead a normal life. I am so profoundly grateful to Ben for his ultimate skill, perseverance and dedication to his craft.

Harley Street Specialist Hospital

Cosmetic (Aesthetic) Medicine, Dietitian, + 8 more

I attended HSSH for a hip examination under anaesthetic with a local anaesthetic injection with Professor Griffin. I cannot fault the administration in the run up to the procedure, or the care and attention that I had before, during and after. All the of staff, from the reception team to the team involved in the procedure itself - Prof Griffin, Dr Kazmi (anaesthetist), Rebecca (physio), Remmi (nurse) + all the theatre staff, made it efficient and comfortable. They also accommodated my request to stay a little longer than was necessary, until my partner could get to the hospital to escort me home until, which was much appreciated. I wouldn't hesitate to recommend or use HSSH again.

Professor Robert Jones

General Surgeon

Having undergone surgery in the past I was reasonably prepared for what was about to happen and I was put very much at ease by the attitude of both Professor Jones and the theatre staff who kept me informed on the proceedings prior to the actual surgery itself. Following the procedure I was informed that all went well and all I had to do was to recover! The overall experience reduced considerably any concerns I would have had otherwise on undergoing surgery in the future if necessary and I am glad to have chosen Professor Jones as my surgeon. His friendly attitude was much appreciated.

Dr Prashanth Reddy

General (Internal) Medicine

Dr. Reddy took a very thorough medical history paying a lot of attention to even small details and taking care to clarify with us. He was very friendly and reassuring and we never felt rushed or that our concerns were not being heard. We were given plenty of time to ask questions. Dr. Teddy followed up with a comprehensive clinical report which included recommendations for medication which was forwarded to our local GP for consideration. Would definitely recommend Dr. Reddy as a caring and supportive neurology specialist

Mr Piero Nastro

General Surgeon

I had an excellent experience with Dr. Nastro. From the very first appointment, he took the time to listen carefully and explain everything in a way that was clear and reassuring. What I valued most was the combination of deep medical expertise with genuine empathy, I never felt rushed, and all of my questions were answered thoroughly. The follow-up and continuity of care were also outstanding. I would highly recommend him to anyone looking for a knowledgeable, approachable, and truly patient-centred doctor.

Mr Sushmith Gowda

Orthopaedic Surgeon

Excellent service from all staff but especially My Gouda. This gentleman listened to my concerns about the whole surgery and worked with me to keep me calm during the appointments and surgery. I cannot tell you how nervous I had become. He informed me of what was going to happen and the work I needed to do to get back to normal again. I would recommend this surgeon to anyone and would definately want him to perform the same operation on my second knee. Well Done Mr Gouda I am very happy

Nuffield Health Wessex Hospital

Audiology, Breast Surgery, + 18 more

From my consultant Mr Shetty, to the surgical team, nursing staff, catering team (excellent food!) and physio follow-up, my care was outstanding. All of the staff were friendly, reassuring, supporting and professional. Pre operative care, the procedure itself and follow-up physio and consultant checks all ran like clockwork. I felt very much an individual and very much cared for. Thank you Nuffield Wessex!

Miss Samantha Tross

Orthopaedic Surgeon

On my first visit to Miss Tross, I felt reassured by her quiet confidence and was convinced that she would do her very best for me. At every stage she explained everything very clearly and was extremely kind and professional in all aspects of my treatment. But what impressed me most was that when I was leaving hospital after successful surgery, Miss Tross thanked me for choosing her to do my surgery.

Pathways Bristol

Health and Social Care, Psychiatry, + 1 more

Hannah nachman was very supportive during all phone calls from the get go. One of her recommendations that she sent over we ended up choosing and my sister in law is now getting the help she needs. Hannah was patient, polite and had such empathy towards our situation with advice and great knowledge. Thank you!

The Prostate Centre

Urology, Oncology

I have found Prof Heather Payne incredibly knowledgeable, helpful and personable. She has made clear the best path I should take in my treatment, showing considerable patience and compassion in caring for me. Under her care I feel confident and better informed. I can't recommend her strongly enough.

Prof. Adam Frampton

General Surgeon

Excellent experience and recovering well after bilateral inguinal hernia operation in August 2025. Adam Frampton friendly, communicative and very reassuring both pre and post operation. He’s backed up by Sarah, a wonderful secretary, who responds quickly and efficiently to any queries.

Cambridge Heart Clinic

Cardiology

An appointment at a hospital has never been something I look forward to, but my interaction with Dr Kaier was pleasant, friendly, and resulted in referrals that I had hoped for. I haven't had much interaction with other staff apart from Sam, who has been very helpful and friendly.