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Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

Receptionist was absolutely lovely and really friendly and helpful. The building and facilities were all excellent and kept clean and tidy. The consultant I saw was extremely rude, arrogant and judgemental. There were several comments he made that shocked me and that made me feel very uncomfortable to the point I almost walked out mid appointment. There was very little sympathy or mindfulness of my injury and he came across extremely judgemental in the assumptions he made about the level of sport I played, what I could afford, and several other things. I actually play semi-professionally and have represented our country in World Championships in the sport I play, and I also have a law degree and accountancy qualification which I did not mention as quite frankly it is irrelevant. It was apparent he took a dislike to me for whatever reason from the start and the whole experience was very uncomfortable. His behaviour aside, he is clearly very knowledgeable and good at what he does. Reading between the lines I got the answer I needed. This hospital was recommended to me by one of your previous patients and I was lucky to get booked in through an NHS referral but after my experience I would never return for any issue and am relieved I didn't pay to go private.

Professor Omar Faiz

General Surgeon

Professor Faiz has been exceptional throughout our daughter's care. We met him in January 2024 to explore the possibility for her stoma to be reversed (she had emergency surgery to remove her colon at another hospital the previous year aged just 20). Professor Faiz is clearly preeminent in his field, he is also patient, kind and has the most wonderful bedside manner. He is a true professional and wanted to take time to ensure our daughter had the best possible chance for success. She underwent numerous tests to assess if she was a viable candidate for either J-Pouch or IRA surgery. In August 2024 Professor Faiz performed an IRA and it couldn't have gone better, internally it's perfect and externally neat as a pin. Though her colitis is still lingering (we knew this was a risk and one she felt worth taking) Professor Faiz is still very much involved in her care, together with a gastroenterologist colleague. We truly believe the direction of her life (and ours) was positively impacted when Professor Faiz was recommended to us and we are very grateful to him, and his team for looking after us so well.

Quality Dental : Horsham

Dentistry

I would not go back to this dental practice again.. I was booked in to have an extraction by a surgeon who I have since found out only comes in on a Tuesday. I was not that impressed with her bedside manner or the Nurse.. I was extremely traumatised and told them I was nervous. The extraction took a really long time and was not an easy removal and was extremely uncomfortable. I was shaking like a leaf and afterwards,, I was basically dismissed and sent away without being offered any form of empathy. I’ve since had terrible problems and I’m in a lot of pain four days later. I rang the dentist this morning. who then informed me that the surgeon only comes in once a week and I needed to go back to my own dentist, which is quite a drive away. I’m not impressed at all and would definitely not return. Also, the Dental practice is obviously undergoing some sort of renovation. The waiting room was a blank white room with no window extremely uninviting, no music not good when you are an extremely nervous patient waiting to have a horrible procedure done .not a good experience for me I’m afraid.

Nuffield Health Highgate Hospital

Cardiology, Dermatology, + 14 more

I am a very active 51 year old man and Mr Atkinson fixed my medial meniscus tear which had been obstructing movement in my leg. After 8 weeks I am back swimming, practicing Yoga 5 times a week (all poses including deep squats and child pose) and I also started kick boxing again. I will be training jiu jitsu again in a week's time. I also climbed the stairs at Highgate tube station this week - all 100 of them - without any pain or locking. I had a very good experience with Mr Atkinson. From initial to final consultation I was very happy with the care given to me. In fact my girlfriend who is also a doctor was very impressed by Mr Atkinson's knowledge on a variety of questions she asked. He was very accommodating of her as well allowing her to talk to him on the phone and with me in my final consultation. I want to thank Mr Atkinson for putting me forward for this care, without this I would be struggling with my physical activities and now I have a new lease of life. Thank you so much.

The Lister Hospital, part of HCA Healthcare UK

Cardiology, Cardiothoracic Surgery, + 12 more

Couldn't fault the hospital at all. It is clean, and a very welcoming environment, but of course is absolutely down to the people that run it. Every single member of staff I came across - whether in my pre op assessment appointment, or during my surgical visit - was incredibly kind, patient, and so easy to get along with. I have had few good experiences when it comes to hospital visits, but the two times I've been at The Lister Hospital, I have spoken to and laughed with so many workers. My nurse Rasheed was an absolute gem, and was brilliant with my family when they came to the room after surgery. Whether it was the nurse that helped me to the loo, the people on reception, the physio - every single person I interacted with made it such a calm and positive experience, their kindness will stay with me so thank you very much

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

I was seen by Dr Heggy and a lovely staff nurse Charlotte. Dr Heggy was fantastic he actually listened to me. He listened to exactly how I was and had been feeling. I'd been told by another Dr that there was nothing that could be done so I had to see someone for pain management. I'm in pain everyday and just wanted a resolution or at least pin point what could be wrong. Dr Heggy really made me feel heard and suggested other things before we gave up and just give me medication for my pain. Nurse Charlotte was fantastic. While Dr Heggy was looking things up and trying to find other options Charlotte spoke to me like an actual human. So thank you to Dr Heggy and nurse Charlotte for your time and patience with me. It's very much appreciated

Dr Runa Ali

Consultant Allergist

Dr Ali was very clear in her explanations about allergic rhinitis and the different treatments available, all of which I have taken over the years. I would like to have had explanations of results of tests in order to know more about what triggers my allergies Although Dr Ali did explain that probably I have non allergic rhinitis I'm still not sure if that is my case and I wonder if more allergy tests would give a more definite answer. Dr Ali did say she would be asking my GP to send results of the tests i had done at the surgery a few years ago.

Spire Harpenden Hospital

I was an NHS patient struggling with gallstones and experiencing frequent attacks. After doing some research, I was able to book an appointment at Spire Hospital Harpenden, where I first met Mr. Jambulingam in August this year. Just two months after that initial consultation, I had my gallbladder removed. I want to express my deepest thanks to Mr. Jambulingam and the entire team at Spire Hospital Harpenden. From beginning to end, the care and experience were exceptional, and I am truly grateful for everything they have done for me.

Mr Divyang Shukla

Orthopaedic Surgeon

Mr Shukla greeted me warmly when he called me into his office at my appointment time. He examined my arthritic left knee and explained the extent of the damage. The options of treatment were given and I said I am happy to go ahead with a total replacement. The possible problems were discussed which I accepted. NHS and Private treatment and the time scale of carrying out treatment was given. Private was my choice. The whole meeting was carried out in a very positive caring manner and any questions I had were answered.

Mr Saheel Mukhtar

Urologist

Saheel puts one immediately at ease with his friendly smile. He was quite happy for me to have my wife in the consultation and was alway interested in her observation which he also passed onto my GP. His team were as pleasant in their consultation as Saheel himself. It all comes from the top. He turned what was beginning to be a traumatic experience into a walk in the park. Thanks so much Mr Dr Mukhtar .

Mr Giles Davies

General Surgeon

I met Dr Davies at the Cromwell Hospital after he was recommended to me. He was extremely professional, attentive, and very calm —clear and reassuring. He took the time to analyse my situation properly and gave me very helpful advice. I was also taken care of very quickly, with an efficient and supportive team around him. I’m very grateful for his care and highly recommend him.

MyDoctor by Northern Health

Coaching, General Practice (GP), + 2 more

I was highly impressed by the quick and efficient service I received from the service!Booking an appointment was straightforward, and they even offered me a late hours slot. I saw a very experienced GP,Dr.Awais,who carefully reviewed my medical records, listened to my needs, and provided the letter I required with expertise within a very short notice Highly recommended!!

Mr Syam Morapudi

Orthopaedic Surgeon

Mr Morapudi is an outstanding consultant. I couldn’t have wished for a more caring, empathetic and professional surgeon to undertake my total hip replacement surgery. He put me at my ease from the first consultation when he patiently answered all my questions. The operation went smoothly as he said it would. I couldn’t recommend Mr Morapudi more.

Dr. Felicity Taylor

Paediatrician

Felicity was absolutely fantastic - I can’t sing her praises enough! She listened, asked loads of questions and examined my baby thoroughly in the appointment, which is much more than can be said for the other doctors we had visited. I couldn’t recommend her enough if you need peace of mind or help with a diagnosis.

Mr Kevin Turner

Urologist

I think the consultants should rate us a patients. Mr Turner did well as I was not the best. Great empathy and patience was my experience. This is just the beginning, so let me see how I progress, but I have information which was delivered with care and kindness. Hospital car parking is another story.