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dentalessence - Haywards Heath

Dentistry, Oral & Maxillofacial Surgery

The dental appointment was for my daughter. It was not as pleasant as it usually is. The dentist was quite harsh the way she spoke to my daughter. As the dentist was cleaning her teeth, she hasn't told my daughter what she had to do step by step, like pre warning saying " you might feel a bit of pressure as I clean your teeth" or even pre warn my daughter that it'll be a bit uncomfortable. I was there but didn't say anything because I thought my daughter was coping with the cleaning of her teeth. I haven't heaed the dentist even askes my daughter if she was okey during the whole procedure. It seems that she doesn't care of how my daughter was coping. After we've left the clinic, my daugher burst into tears and she was so shaken from the experience she just had at the dental clinic. She felt scared of the dentist and traumatized by the care that they've given her. It was a horrible feeling to see that my daughter felt so scared becuase of the incident. Yes, maybe, the dentist might hqve been just frank upon reminding the importance of good dental hygiene but there's a more linient approach in doing so when it comes to explaining it to children. We still wanted to continue going to dental essence but we've requested a different dentist for my daughter. She was to traumatized that she doesn't want to see the same dentist anymore.

The Catalyst Clinic

Chemical Pathology, Cosmetic (Aesthetic) Medicine, + 1 more

Dr. Ethan is a truly lovely man who genuinely listens to his patients — and that means a lot. He has helped me so much with my arthritis and chronic fatigue. After being bed-bound for almost four years, I’ve now been working with him for about a year and I can finally get out, enjoy life, and spend time with my family again. What stands out most is how caring and heartfelt he is. You always feel safe talking to him because he really gets to your level — as he often says, he’s a patient himself, so he understands how important it is to feel heard. He’s wonderfully direct, which I appreciate, because you know he’s looking out for your best interests. Yes, I was surprised by the fees at first, but the service is so personal and attentive that it’s absolutely worth it. He treats every patient as important, and I completely trust him. I’m not a particularly sentimental person, but he’s genuinely special — and super funny too! After a year of steady progress, I can honestly say working with Dr. Ethan has been one of the best decisions I’ve made!

Dr Adam Harris

Gastroenterologist

Excellent experience and outstanding care from start to finish! I recently underwent a procedure with Dr Harris and I couldn’t be happier with the outcome. From the initial consultation, the follow up appointments, the procedure preparation and the procedure itself, every step was seamless, handled with genuine care, clear communication and professionalism. The procedure went smoothly with Dr Harris and his team making sure I was comfortable at all times and answering all my questions. They made what could have been an uncomfortable experience easy and I experienced no discomfort. The quality of the care and after care I received was exceptional and I am truly impressed by Dr Harris and his team’s attention to details and dedication in delivering outstanding care.

Dr Nisith Sheth

Dermatologist

I wanted to personally thank you for the exceptional care you provided during my dermatology consultation. Over the course of my three visits, I was feeling quite stressed and found myself asking the same question multiple times. It was something I was really worried about. Each time, you responded with patience, kindness and reassurance. You made me feel uncomfortable or rushed, and your clam, professional approach truly helped ease my anxiety. Your consistency, compassion, and clarity made a real difference to my experience. I left each appointment feeling more confident and supported, and i’m incredibly grateful for the care you have provided. Thank you again for being so understanding and thorough. I would gladly recommend you to others.

Dr Michelle Mackintosh

Obstetrician & Gynaecologist

Dr. M. Mackintosh was exceptionally professional and took the time to explain every procedure in detail. Her soothing tone and extensive experience immediately put me at ease. She was attentive, mindful, and answered all my questions with great care, making me feel truly supported throughout the process. I would also like to mention Sarah, Dr. Mackintosh’s PA, who was extremely helpful, prompt in replying to my emails, and ensured that all necessary information was communicated efficiently. Together, they make an outstanding team. Dr. Mackintosh is genuinely one of the best medical professionals I have ever encountered, and I would highly recommend her to anyone seeking expert and compassionate care.

Mr David Monk

General Surgeon

My first consultation with David Monk was nothing short of transformative. He explained my gallbladder issues with clarity, listened when I told him about my liver problem, and immediately ordered an MRI which the NHS never even considered. His manner was approachable and confident, and the efficiency was astonishing. I received my summary notes the very same day and he pencilled in a tentative surgery date within two weeks of that first meeting. This kind of proactive, patient‑first medicine is rare to find. David Monk exemplifies excellence. He combines deep medical knowledge with humanity, speed, and foresight, setting a gold standard for care.

Moorfields Private Eye Hospital

Ophthalmology

No problems with the medical teatment. Not sure why I was sent an invoice for medications some days after the treatment. It would have been much easier to pay in the hospital on the day. The invoice doesn't say if you can pay by card by phone or on line. This is a basic service these days. The menu offered for kosher food was limited and most of the items marked as being available weren't. If you're going to offer this service then you need to make sure you have available what you are offering - this is the private wing and one is paying for additional levels of service - not provided here.

Dr Amir Halim

Gastroenterologist

From the moment he entered the room, Dr. Halim was incredibly attentive and professional. He took the time to listen carefully to all of my concerns and never made me feel rushed. What truly stood out was his wonderful communication style; he's a "good chat," as some might say. He explained everything clearly and patiently, ensuring I understood all my options. His combination of medical expertise and genuine, empathetic manner made for a very positive and reassuring experience. I left the appointment feeling heard, respected, and confident in my care plan. Dr. Halim.

Spire Hartswood Hospital

Allergy Medicine, Cosmetic (Aesthetic) Medicine, + 20 more

We had a really good experience with Mr Agrawal and the Hartswood Hospital. Everyone was really helpful and took care to ensure that Reg, who is 91 years old, understood what was going on and had everything he needed. Mr Agrawal had a very relaxed and professional manner and was easy to understand. He took time to carefully explain the procedure and what Reg needed to do prior to the operation. Mr Agrawal visited Reg, in the hospital, before and after the operation. He had a very nice manner and explained what was happening. Overall, we had an excellent experience.

Mr Roland Hettige

ENT Surgeon

Roland corrected my badly deviated septum and reduced turbinate size. Wow, this was absolutely life changing, who knew just what breathing normally feels like! The operation went very well, the recovery while not pleasant was straightforward. Would I do it again? Absolutely yes, in a heart beat! Roland was very professional, explained everything very clearly, talked me through the risks and made me feel very at ease. Anyone considering this operation, stop thinking about it,, go and see Roland and get it done, it’s changed my life!

Total Hearing

Audiology, Ear Care

My husband and I both saw Rekesh and are really impressed. A first class ear specialist who from the outset listens attentively, explains clearly and makes you feel at ease. My hearing test and wax removal from both ears were pain-free even though there was some wax on my actual eardrum. My husband got great advice on how to manage with wax buildup in his ears and on what to do and importantly not to do & when to have it removed. Highly recommended.

The Bespoke Clinic

Allergy Medicine, Coaching, + 5 more

I decided to invest in my health back in July and I’m so glad I did. The whole process has exceeded my expectations. From the friendly, polite reception team welcoming you in, the impeccably clean and calming practice to Dr Neets incredible knowledge I can’t recommend enough. I felt heard for the first time in my life surrounding my health. If you’re debating whether or not to book in, let this be a sign. Thank you!

Mr Gurdip Shergill

Orthopaedic Surgeon

Excellent Mr Shergill greeted me early. Ask how i was doing, showed the scar s d he explained i have a scar that most Indian or black persons have. Just means my body over heals. A few exercises and was very pleased. I asked a question or two as he said do I have any. Left very happy. The overall experience has been excellent the whole team, has settled me for my first surgery after 56 years.

dentalessence - Sompting

Dentistry

Welcomed by the receptionist and I was told the dentist was running a little late. She updated me when this was rectified. Helpful and reassured by staff. My dentist and her nurse were courteous, and asked me about any new problems I had, also advised me on an area of dental care that was required. A very positive visit, as always.

Happy Kids Dental Hammersmith

Dentistry

We had a very anxious 7 year old who struggled to sit in the chair and open her mouth. The dentist and her assistant did a fantastic job at easing her fears by being slow, listening to her and being playful about the tools and procedure. She was allowed to bring her own comfort blanket which really helped.

Miss Sinead Burke

Dietitians

Sinead took the time to fully understand the issues and explain things in a clear and simple way to my aging parents. After previously being given conflicting advice by other professionals, for the first time we came away feeling confident with the information and advice Sinead had given us.