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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Appalling aftercare!! In as an overflow NHS patient. Had major surgery. Nurse refused the doctors requests in the morning. When discharged later that day the nurse still refused what the doctor asked for. The doctor had to be firm in saying what the nurse had to do as it was on the surgeons notes! The nurse reluctantly did it in the end but only half a job. The nurse left ouzing burn scars after removing dressing and didn't tell me until i put my clothes on and the material was catching on them. My husband got him back and he said "Yes i saw that!". Did nothing or aplogise. No empathy at all. I had 2 nurses come to my home that evening to sort out the burns and dressing on my surgical areas . Nightime was very little aftercare. Catheter was overflowing in the night. No one seemed to know what was going on in regards to your medical notes. Food was appalling dried up and burnt. No snack trolley inbetween meals. Awful experience. Couldn't wait to get out of there. Was I treated differently because I was in there last request as an overflow NHS patient. I was meant to be going to Birchington ward for my recovery. A complaint will be going in! The doctor said twice to have medication prescribed to the nurse and he would not do it so I came home with no painkillers and was told to go to a chemist after major surgery. Lack of care. No bedside manners.

Dr. Athanasios Tsoumpris

Psychiatrist

It was an absolute pleasure meeting Dr. Thanos. From the outset, his calm and reassuring demeanour immediately put me at ease, and I felt truly heard and validated throughout our interaction. I was initially anxious and somewhat hesitant about discussing my experiences and past, but he created a safe and supportive environment that made it much easier to open up. He listened attentively and patiently, especially when I struggled to articulate myself, and responded with genuine compassion and understanding. He also took the initiative to gather additional information from my partner and even called us outside of the scheduled assessment time to ensure he had as complete a picture as possible. This demonstrated how thorough and dedicated he is to reaching the most accurate and informed conclusions. I had complete confidence in Dr. Thanos’ expertise. Even though we moved through the questions efficiently, he was incredibly perceptive and managed to gather all the necessary information, despite my sometimes convoluted explanations. I would highly recommend Dr. Thanos without hesitation.

Mr Shaun Haran

Obstetrician & Gynaecologist

Mr Haran was incredibly professional, kind and reassuring throughout my care. I was seeing him for a complex issue and felt understandably anxious, but he immediately put me at ease. He took the time to explain everything clearly, discussed all available options in detail and made sure I felt fully informed before making any decisions. His knowledge and focus on prevention gave me real confidence that I was in the safest hands possible. I never felt rushed and always felt listened to. I’m so grateful for his calm, thorough and compassionate approach. I wouldn’t hesitate to recommend Mr Haran to anyone dealing with difficult or worrying gynaecological concerns.

Miss Panagiota Founti

Ophthalmologist

I had an excellent experience with Dr Founti. The level of knowledge and professionalism demonstrated throughout my visit was truly impressive. Every aspect of the examination was explained clearly and in detail, ensuring I fully understood my condition and treatment options. The doctor was patient, courteous, and attentive, answering all of my questions without hesitation. The cordial manner and exceptional bedside etiquette made the entire experience both comfortable and reassuring. I highly recommend this practice to anyone seeking thorough and professional eye care.

Mr Aruna Munasinghe

General Surgeon

Mr Munasinghe was very good at explaining what he was going to do, I felt completely confident that I was in good hands and there would be a satisfactory outcome. I was interested to see the procedure so he took photos and following the surgery brought them in to explain what he had done, he is clearly passionate about his work. I recovered very quickly with minimal pain and was able to go back to work and the gym after the recovery period. He called me to check that all had healed as expected and offered a check up which I declined as I didn't feel I needed it.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

The staff were friendly and kept me updated with what was happening. The only thing that I believed could have been handled slightly different was the ordering of food. Prior to my operation I was asked to choose food for after the operation and for the next day. As you would imagine the last thing I was thinking about was food. I believe the choices could have been better timed, however this doesn’t take away from the fact I was well looked after in a clean professional environment.

Dr Sajjad Rajpar

Dermatologist

I attended for a mole check. Dr Rajpar found a skin carcinoma that I was not aware of. I then had Mohs surgery which cleared the cancerous growth away. I required a flap as, and following surgery I started a laser programme to help reduce the scar, and I am so glad I did as the final result is really good, with everything having healed really well. I am most impressed by the amount of expertise Dr Rajpar and his team, I honestly dont think any skin or dermatology clinic matches this.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

This hospital is pleasant to attend. It is clean- including the bathrooms and baby changing areas which are spotless. There are several small but well stocked indoor play areas for children which make a huge difference when entertaining them between appointments/ diagnostics. The on-site cafe is welcoming and extremely reasonably priced. Staff are always friendly and look happy to be there. Most importantly, appointments run on time and there is ample free parking on site.

Professor Arpit Jariwala

Orthopaedic Surgeon

From when I entered hospital ward the nursing staff were clear and precise what was going to happen and the Professor and his team at pre-op consultation were clear and precise when explaining what was to happen The Professor said I would feel pain post surgery and necessary medication given however I had no pain, just a muscular ache and I was able to dispense with any pain killers in a few days. The scar is neat and has healed well

Lancashire Eye Clinic

Ophthalmology

My eye surgery has been hugely successful I am so happy with the results mr Yeo is an outstanding surgeon highly skilled who is very friendly and easy going the whole process was made easy and quick and I was well looked after from start to finish all the staff are also amazing and friendly if your looking at getting surgery done I would not hesitate you won’t regret it life changing thanks again to everyone at the clinic

MansMatters

Urology

Very happy with my experience at the clinic and the staff. The clinic itself is very well kept and clean and the doctors/staff are very friendly and knowledgeable providing me with all the information, and more, that I could possibly need with regards to my specific case. Overall very satisfied with my experience and would recommend to anyone with similar struggles/conditions.

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Staff were friendly and informative. I was put at ease at each stage. I especially appreciated the nurse in recovery explaining my results to me. The written information and instructions were clear and easy to understand even as a non-medical person. All in all the clear picture of what to expect during and after the procedure did much to reduce anxiety.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 37 more

I had the best taking blood experience at MUMS. Usually it takes about 4-5 goes of me being pricked with a needle and it’s usually quite uncomfortable but here the doctor really took his time trying to find my veins and kept checking in on my wellbeing. I was only pricked once and it was successful (and no bruising afterwards). I would highly recommend.

Mr Pierre Nasr

Orthopaedic Surgeon

After having knee surgery on left knee on the nhs (during Covid) it was a very long journey but now with issues on my right knee and due to circumstances changing I’m able to go private - the difference and professionalism is so nice and given time on both sides to explain and explore treatments and possibilities. Feel like a person and not a number.

Ms Pratibha Veeramani

Ophthalmologist

Ms Veeramani was clear about my cataract surgery procedure. During the operation she spoke to me clearly about each step, I found this extremely reassuring. She has a soft voice and is very calm and friendly.. My eyesight is now very good indeed. I would highly recommend Ms Veeramani to anyone needing eye surgery.

Dulwich Podiatry

Podiatry

Process of verruca treatment so far at Dulwich podiatry has been very smooth and stress free. The staff are friendly and professional. My treatment is not yet complete but the team is very clear about how long the treatment is likely to take, and when it is best to switch from one treatment method to the next.