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RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Communication is not at all a strong point of RTN diagnostics. I was told, I , as-well as my designated persons had to fill in online questionnaires . It took several communications for the questionnaires to be sent out to them . My brother who was the main person and only relative RTN wanted to fill in my developmental questionnaire never has received any communications whatsoever despite them telling me they had sent it to him several times. One of the problems I faced was that I do not have any living relative or friend who knew me in childhood, apart from my brother, but he is 3 years younger than me, so in light of this I was instructed to fill in my background questionnaire myself , to the best of my ability as he would be less likely to know the answers. I was also requested to send in further evidence including a medical summary report , school reports and my personal symptom observations. I had school reports from juniors through to secondary school so I proceeded to send those in to the requesting email . This turned out to be wrong because when I chased it up they said it should have been sent to different department/email , and it had not been subsequently forwarded to them. I was not informed of the correct email previously. This obviously delayed and wasted time. Finally I was told that RTN had everything they needed to move forward with the assessment. I was told it would take 3 months to get the final appointment with the psychiatrist who would go through my adhd outcome report With me. after three months I had not heard anything so I had to chase RTN to see when I would get an appointment. When I was finally given an appointment it was cancelled the afternoon before by the psychiatrist stating they required my brother to fill in the background form (they had told me to fill in ) he still to this day has not received it. It was frustrating so I put in a formal complaint because I had taken unpaid leave as a carer to be able to attend my appointment which they cancelled last minute giving an excuse that frankly did not stand because they had been informed about my lack of family to fill in my developmental form months beforehand. When I eventually got my appointment the psychiatrist I was allocated was changed again and then I was informed my report had not been written out completely by the assessor and therefore some of the one hour allocated was going to have to taken up by him having to ask some questions that he said he needed to make the assessment. He also said that it would have been easier if he had my school reports. I informed him that I had sent them as requested twice. He had to search online to find them., he basically was unprepared for my adhd review. He read the school reports to me during my appointment. It seemed to me that it was all being done on the fly. One thing I also noticed is that I seemed to be assessed (in my opinion) according to male adhd symptoms/criteria. I donot feel that RTN have managed this whole procedure efficiently nor professionally. They lack good communication cancel appointments last minute and arrive at the final adhd report review unprepared. I feel the whole process has been made unnecessarily stressful. From start to finish it has taken one whole year. I chose RTN diagnostics as part of the nhs right to chose. I would not recommend.

Skylight Psychiatry

Psychiatry

The communication from Skylignt is poor. My final report stated I did not complete 2 of the questionnaires, which I did, as I saved copies of my answers in case technology failed. Nobody chased these missing questionnaires and the response time when I did contact the admin team was 15 working days each time. All of the timescales I was told from start to finish were very inaccurate. Some of these timescales are still on the website. From referral to acknowledgement I was informed 6-8 weeks and it was 9 weeks. From acknowledgement/forms to initial appointment I was informed 8-12 weeks and waited 16 weeks. From assessment to report I was told 8-10 weeks and it was 14 weeks. I have been told 9 months from October until medication titration, but I can’t trust that this timescale is accurate. The staff are very friendly and helpful and brilliant when you do have an interaction with them, but the volume of work must be beyond current capacity to provide such inaccurate information to patients who are seeking support/diagnosis for a condition that requires accuracy and creates a high level of anxiety.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

It was OK. Sorry this system doesn't allow me to write why I went there and therefore wastes my time! I was there for a Pre op assessment. My Op is 9 Feb 2026 under Dr Panos Gikas. I asked him if I could attend this clinic as it is nearer where I live. The. appointment was alright. The only issue I had was that when it came to having a blood test, they insisted that I had to have 2 separate ones in each arm? I get blood tests regularly as I have a long term condition. The first one was relatively pain free which was performed by Isabella. The second was performed by Riggs(?) and was unneccessarily painful due to him holding down the needle when it was in my arm. I was not happy about that. I did not understand the reason for the second blood test, when one is usually fine and if more blood is required, then usually another vial is attached as necessary.

Mr Panagiotis Gikas

Orthopaedic Surgeon

Dr. panagiotis Gikas was very professional and honest Although the appointment wasn't satisfactory for me because the doctor couldn't give me a second opinion on my back and neck pain since his specialty is lower extremities, he sent me for updated MRI exams so he could give me a responsible and accurate second opinion on my knee and ankle. I emailed the doctor and am waiting for him to reply with his diagnosis from the previous appointment so I can provide my employer with the information they need to continue helping me with the MRI costs and get positive results that will allow me to go to work without any health risks. Thank you very much.

Harley Clinic

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 1 more

I couldn’t be happier with my experience with Mr Riaz. From the very first consultation he was professional, reassuring, and took the time to explain everything clearly, which instantly put me at ease. The surgery itself went smoothly, and the care I received throughout was excellent. I’m absolutely thrilled with the results of my breast enlargement — they look amazing and very natural, exactly what I hoped for. Mr Riaz’s skill, professionalism, and attention to detail really show in his work. I’m so grateful and would highly recommend him to anyone considering cosmetic surgery.

Dr Parkash Lohana

Plastic Surgeon

The surgeon I chose to do my breast augmentation surgery on December 8th 2025 was friendly and professional in consultation. He was honest about my expectations and explained everything start to finish on how to get the results I want considering I was asymetrical and had no breast tissue. Surgery wasnt bad at all and I am more than happy with the results (7 weeks post op) I had no infection, no side effects of the surgery, everything went perfectly and I healed quickly. My scars look so small and I am now holiday ready Thank you Dr Parkash Lohana for your hard work!

Vision Scotland Edinburgh

Ophthalmology, Optometry

From my initial enquiry about Refractive Lens Replacement surgery, through my surgery and aftercare I have had excellent care from Vision Scotland. Everything was clearly explained and the surgery has left me with the desired result, 20/20 vision with no glasses needed. The only (slight) negative difference here is a greater need for good light when reading at night or close work. The procedure was pain free and I have had no complications. I am looking forward to enjoying the results for (I hope) many years to come. Thank you to all staff involved with my care.

Mr Michael Kuo

ENT Surgeon

I had a consultation with Mr Kuo recently, which was a delightful experience. Mr Kuo was knowledgeable and had extensive experience. He patiently examined my throat with explanations of each step and responses to my concerns. To ascertain the cause, he also discussed with me some of my eating and drinking habits that could contribute to the symptoms. I left the consultation with a eased mood and confidence in elimininating the symptoms with his diagnosis and prescription.

Dr Nazar Sharaf

Neurologist

My appointment started on time, so there was no long wait in the waiting room, which I really appreciated. I felt reassured by the clear and thoughtful feedback I received from Dr Sharaf, and he took the time to explain things in a way that was easy to understand. I left the appointment feeling confident and trusting that all the necessary exploratory tests have been thoroughly carried out in relation to my condition.

Dr. Sandip Kamakhya Banerjee

Respiratory Doctor

My visit to Dr Banerjee truly marked the beginning of a better life. He was kind, informative and completely trustworthy. A home sleep study was arranged and I was diagnosed with chronic sleep apnoea. At a time when the NHS is under immense pressure, this private medical service is genuinely saving my life. They are always available when I need them, offering training, guidance, and reassurance at every step.

Bloomfield Health

Psychiatry, Psychology, + 1 more

Professor Bloomfield is an exceptional psychiatrist. He balances professional expertise with a very kind, human touch. I never feel rushed during our appointments; he is patient with my questions and always provides well-rounded, informative feedback. He doesn't just provide a service; he provides a thoughtful partnership in mental health. I feel much more confident in my journey thanks to his guidance.

VISIO Health

Ophthalmology

I had my cataract surgery carried out at Visio Health recently. From my first call to enquire, i felt at ease and was fully informed of the procedure. The staff are brilliant, from the 1st appointment, operation and follow up. my vision is now brilliant, NO Halo's and NO Glasses, I can highly recommend Visio Health

Miss Manou Manpreet Kaur

Obstetrician & Gynaecologist

I had an excellent first consultation with Miss Kaur. She is gentle, knowledgeable and really easy to talk with I deal with multiple health issues and she has been able to give me a plan to follow and peace of mind. She is an outstanding professional in her field of expertise. Highly recommended.

Nuffield Health Edinburgh Hospital

Cardiology, Dermatology, + 9 more

The reception area felt a bit stark, chairs arranged around the walls, tv on the wall, all very open. Pleasant reception staff. Waited literally a minute before being called. The nurses were lovely, friendly and approachable and explained tests etc. Another very short wait to see the consultant.

Dr Sajjad Rajpar

Dermatologist

I have been seeing Dr Rajpar for rosacea and flushing treatment. He provided a very clear explanation of the type of rosacea I had and the treatment options without any pressure. I opted for a combination of BBL and laser treatment, and Botox injections which have been very effective for me..

Mr Srikandan Kamalarajah

Ophthalmologist

Mr Kamalarrajah explained the procedure in sufficient detail and provided realistic outcomes. This allowed me to have realistic expectations of the surgery. He made me aware of the particular challenges of my surgery but his explanation give me confidence to proceed with the agreed option.