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Cathedral Eye Clinic

Ophthalmology, Optometry

Everyone was at all times friendly and quietly efficient. I was assessed via up to five impressive machines on the working day following my initial approach to the clinic. I had to approach the Clinic following the retirement of the consultant whom I had originally engaged, and who had agreed with my optician that I was ready for surgery. The initial examination at the Clinic was most impressive, and when Mr Chan met me shortly thereafter he was clearly able to make a quick assessment. He explained to me that the operation would be challenging, given the damaged condition of my eye, but he agreed with my decision to ask him to proceed. The pamphlets provided enabled me to have a good understanding of the nature of a cataract and the usual course of treatment before and after the operation. On the day of the procedure I approached without misgivings, and following a full discussion with a senior nurse who sought fuller details of my medical history, and then the application of anaesthetics by the anaesthetist, I proceeded to the operating theatre. It was good and very reassuring to be able to feel the area round my eye go numb in advance of entering the theatre. The operation was for me comfortable, and I enjoyed the soft verbal exchanges between Mr Chan and his staff, and the gentle and futuristic sounds of the surgical equipment. Afterwards, I have felt no discomfort from the after effects, and the post operation advice from another nurse has been very clear and helpful. And I am delighted with the outcome. After having been in effect virtually blind in my right eye, my vision is now clear, bright and colourful. Very much better that these current aspects of by “good” left eye! Well done everyone! John N

Vision Scotland Edinburgh

Ophthalmology, Optometry

I have been very happy with my overall experience at Vision Scotland Edinburgh. The staff were both friendly and professional. I was well informed regarding my choices and the procedure. I have been thrilled with the result of the cataract surgery. I was given an appointment very soon after the referral. I would however like to let you know how I felt the experience on the day of the operation could have been improved. Firstly I was not sent the Post Op information which would have been most helpful to read before the procedure. Secondly I got very cold in theatre and was given a blanket but it did take me ages to warm up. It would have been better to have been given a blanket before the procedure started. There is a lot of cold water being used which does add to the chill. Thirdly I was not told to bring sunglasses for the journey home or to bring analogies both of which I would very much appreciated as I lived over a hour away. On the journey home I became extremely uncomfortable. Finally the roof of my mouth and tongue got a little burnt I think by the coffee as they must have been a little bit anaesthetised still when I had the coffee. The coffee however i have to say was absolutely welcome and the best thing along with the toasted teacake. I found it very reassuring to have a telephone number to call which I did use. I also very much appreciate the phone call from the nurse a couple of days post op. I hope you find the above comments of use. I do not wish to criticise as overall it was an extremely good experience and I would and have already recommended Vision Scotland. ( I did tell my neighbour to ask for a blanket!)

RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

I've had a really good experience of RTN. I was referred from my GP on 31/07/25 Got message to complete questionnaires within 24 hours of them recieving referral. Got my assessment booked and completed 13/11/2025 (date I picked) Had the second stage on 29/01/2026 to discuss diagnostic outcome and to discuss next steps. Really helpful, obviously could go down the medication path but was given some really helpful advice on support groups and what GPs can offer in addition or standalone. Really helped discuss and give me an understanding and made me feel valid, great rapport with both video meetings, made me feel comfortable and at ease. Please note that there was just over 8 weeks between first and second appointment (xmas period too) There is approx 8 weeks wait for diagnostic report and 12 weeks wait for medication appointment. But they inform you of this and I've had a really good experience with them.

Osteopath West

Neurology, Osteopathy, + 2 more

I had an outstanding experience with this osteopath. From the very first appointment, their professionalism and kindness immediately put me at ease. They take the time to listen carefully, explain every step of the process, and make sure you feel fully supported throughout the treatment. Their depth of knowledge is truly impressive. You can tell they are highly skilled and passionate about their work, and they approach each session with precision and confidence. They quickly identified the root of my problem and tailored the treatment perfectly to my needs. The results have been remarkable. I noticed a significant improvement not only in my pain levels but also in my overall mobility and well‑being. It’s rare to find someone who combines such expertise with such exceptional care. I highly recommend them to anyone looking for effective, thoughtful, and truly transformative osteopathic treatment.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

All of the staff at Nuthfield were so kind. Everyone was always smiling and being happy and kind to myself and my partner. From the receptionist who told us where to go and took us to our room. To the night nurse that checked us in to the room. I had multiple nurses come and check on me throughout the time I waited to have the cystoscopy. We were able to get food before and after. We arrived at 07:00 on the 27th, and I can't remember all the lovely people's names who helped us. My only slight criticism would be from arriving at the hospital at 07:00 the actual procedure didn't start till after 09:00 and this gave me lots of time to overthink the procedure. But I think that was a me problem and I also don't know how long these things take to check people in etc. So apologies if it is standard haha.

Mr Samer Mahmoud

Orthopaedic Surgeon

I have undergone hip revision surgery under the care of Mr Mahmoud . The treatment i have received to me was outstanding from him and his team. His manor was of a caring and friendly nature explaining my situation and offering choices to have the surgery or to keep observing the hip. Right from the day of admission to hospital i was reassured by all people involved as i a very bad experience the first time round. I wish to give a special mention to the anaesthetist and his team because this was something i really anxious about again reassuring me all the way i can't thank them enough as a result of their kindness and support i was completely relaxed So once again a very big thank you to everyone involved in my treatment.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The physiotherapist seemed unconcerned by the pain I have been experiencing for nearly a year. He mentioned that I had full movement and so he was not concerned. He kept saying that he would not give me another steroid injection without acknowledging that I didn’t want one. He told me to do some exercises which he showed me how to do once and gave me no paperwork or YouTube link that might assist when I got home. I tried to ask how long I should wait before I made any further action and he said there is no more treatment. I felt like an inconvenience and wish I had gone somewhere else. I would never recommend anyone to see him again. He really made me feel small and insignificant.

Moorfields Private Eye Hospital

Ophthalmology

I have recently had two procedures within two months, plus outpatient appointments. All members of staff, from receptionist to nursing staff to consultants, were extremely polite, and nothing was too much trouble. I have had two separate consultants, and they were extremely knowledgeable and put me at ease, as I was quite nervous. Their secretaries were very friendly each time I rang through, and nothing was too much trouble. The outpatient department is very modern and spotless. I was very impressed and grateful that so many different eye examinations were performed on me. The in patient department is also spotless, and my meal after my operation was delicious!

Peninsula Heart Clinic

Cardiology

My appointment with Dr Guy Haywood was very good. - Dr Haywood had read the briefing information I supplied about my condition. - Dr Haywood interviewed me to establish how my atrial fibrillation was affecting me. - Dr Haywood examined me and my ECG and then explained very clearly the available treatments and their limitations. I am now happy that I have a better understanding of my condition and the options open to me if my condition starts to impact my activities.

Dr Shruti Goel

Nephrologist

I'm so glad I went to see Dr. Goel. Her frankness and simplified explanation of my health issues has left me in a good place. Dr. Goel was very knowledgeable and gave me advice that I wasn't expecting, and she made it make sense so I am pleased with the plan she's put in place. I only wish that I had gone to see her before I wasted my time at Randox; the information I was given before I met her was not correct, and worried me unnecessarily. Thank you very much.

Professor Ranjit Akolekar

Obstetrician & Gynaecologist

Professor Ranjit Akolekar is truly exceptional. He is not only highly knowledgeable and professional but also incredibly kind and patient. He takes the time to explain every detail clearly and ensures that all our concerns are addressed. His support and guidance have made this journey much easier and reassuring for us. I feel very lucky to have him as our doctor and would wholeheartedly recommend him to anyone seeking expert and compassionate care

Mr Roland Walker

Orthopaedic Surgeon

I broke my left ankle in two places during a fall. I was guided to reach out to Mr Walker and I am so grateful to have found him. He is the perfect blend of expertise and care. He explained everything carefully and thoroughly at each stage, sharing comprehensive summary letters following consultations and the procedure . He was patient and kind. The surgery was a success and I am well on my way to full recovery. Highly recommend

Mr Jonathan Hobby

Orthopaedic Surgeon

Mr. Hobby always gives me the best advice and has managed to avoid operating on my hands by offering steroid injections. As a pianist, I always have to think long and hard about any kind of intervention but the latest injections have made a huge difference. My middle fingers don't lock when I'm carrying out daily tasks and the terrible pain in the first joint of my left middle finger has vanished. Thank you Mr. Hobby.

Professor Faisal Ali

Dermatologist

professor Ali was without doubt extremely professional and explained the proceedures in great detail and outlined the possible outcomes in understandable terms which gave me real confidence that I was being expertly looked after. He also outlined the after care requirement and I was delighted with the results of my treatment. I would definitely recommend Prof Ali for anyone needing an expert dermatologist

Mr Jonathan Collier

Oral & Maxillofacial Surgeon

Perfectly handed. Surgery on the face is quite a frightening experience . Mr Collier made me feel totally comfortable and I think i am perfectly fixed! Michelle was also excellent in following up and making sure I was ok post operation. Thank you again to Mr Collier and Michelle for making what could have be an unpleasant experience a very bearable one . Thank you

Mr Rashid Abu-Rajab

Orthopaedic Surgeon

I recieved a full new hip from Dr Rashid Abu-Rajab. He is a fantastic surgeon!!! I had severe mobility problems and struggled with pain. All that was taken away by him. Hes gave me my life back. Honestly all the staff were phenomenal. I had the best the best care and nothing was too much trouble and I can be very demanding. I was looked after by a phenomenal team!