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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Professor Stephen Christopher Radley

Obstetrician & Gynaecologist

Review of Professor Stephen Radley I recently attended a private consultation with Professor Stephen Radley regarding my stage 2 prolapse. From the outset, he was extremely informative, taking the time to explain my diagnosis in detail and discuss future options, including possible surgery, ongoing care, and the use of a pessary. Following his advice, I had a pessary inserted, which provided immediate support. Four months later, I returned for a follow-up appointment where the pessary was reinserted. On this occasion, Professor Radley gave me thorough training on how to manage the insertion myself. This has been invaluable, as it allows me to self-care and avoid repeated long journeys from Lincoln to Sheffield. Throughout both visits, Professor Radley demonstrated professionalism, compassion, and a commitment to patient empowerment. His clear explanations and practical guidance gave me confidence in managing my condition. He also referred me to a nurse-led clinic for future follow-up, ensuring continuity of care and accessible support. I am very grateful for his expertise and the thoughtful way he tailored my care to my circumstances. Professor Radley’s approach has made a significant difference to my confidence and quality of life, and I would highly recommend him to anyone seeking specialist advice and treatment. Kind regards Dawn M.

Miss Natasha Choudhury

ENT Surgeon

Miss Choudhury is the most amazing, kind and wonderful doctor, surgeon and person. She has always made everything clear and listened to any family problems I have. My operation date was changed as Miss Choudhury completely understood my difficulties regarding family. I really cannot praise Miss Choudhry enough. I’ve always felt completely at ease with her and very comfortable. She always shows genuine concern and I really cannot express my self enough in praising her. She removed half of my thyroid and the scar is virtually invisible as she made the incision in one of my natural neck creases. I cannot value Miss Choudhury by giving 5 stars- she deserves many more as a doctor and person and for her approachability.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The receptionist and the nurse were lovely. However, the consultant made me feel like I wasn’t heard at all, I didn’t really get to talk about anything I wanted to talk about because every time I tried to I was cut off and told I would have to speak to someone else about that but I was confused as I was speaking about the issue I was there for. I also felt like I was penalised for my gp making a mistake and did feel very uncomfortable by the end of the consultation. Which made me quite sad as this is an issue I’ve been dealing with for a couple of years and I feel like I’m still getting no where with it.

Osteopath West

Neurology, Osteopathy, + 2 more

I have had a niggley back for some time due to swimming and playing netball and not done anything about it. However I have got much stiffer and one side of my lower back became painful so reached out to Oseteopath West. Lisa diagnosed my sacroilliac joint was disfunctioning (lol) and did some.hands on treatment and dry needling. All I can say is wow as the pain has gone and more importantly I know what is going on and what I need to do to.prevent this on going. Thank you Lisa for your professional service. I will be back if I need to and will definitely recommend your services.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

It was a really welcoming and professsional. Ms Ray was very friendly and welcoming. She put my daughter as ease. There was a slight confusion with the xray as my daughter didn’t realise she was meant to drop the form round to the x Ray department so we were waiting in the main reception for a while before I asked how long it would be. However it was quick to get the xray and bloods. My only issue was the parking. There were so many areas for consultants, disabled, oncology, staff, which is understandable but it meant we had to drive around 3 times to find a space.

Dr Christopher Phillips

Dermatologist

Firstly, very impressed, what a lovely person. Greeted you with a lovely smile which made you feel relaxed. Small talk first then he asked me why I was here today. I explained about the two cysts that I’d come to see him about, while he listened. Then he explained everything to me about the next procedure, asked if I would like him to check/look over my body starting with my hands, I’d no problem at all with this and it’s a good job I didn’t too! He found on my left arm a basal cell carcinoma. I’m now waiting too hear for my next appointment

Dr Syed Afzal Sohaib

Cardiologist

Diagnosis clearly and professionally explained. Tried medication first and then carried out the procedure as symptoms continued. Again, very clearly explained and I was well prepared and knew what to expect. Pre and post procedure care were also both excellent. Whilst too early to tell conclusively, the procedure went as planned with very little discomfort and symptoms have so far ceased. Not necessarily an experience I would choose but given the necessity, everything went very well and I was made to feel very comfortable throughout.

Midland Eye

Ophthalmology

As a healthcare professional I know what to look for when choosing health care services. Midlands Eye was absolutely fantastic. I know that I was in safe hands as soon as I walked in. Every single team member that I met during my visits were exceptionally caring answering all of my questions and guiding me through information gathering and decision making giving me all of the time that I needed. It was clear that everyone at Midland Eye work together for the best outcomes of their patients.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I went to see Mr. Darr in August as I was really struggling and needed some expert guidance. From the moment I arrived, he was incredibly attentive, taking the time to listen carefully to all my concerns. His reassurance and thoughtful advice immediately put me at ease. I left feeling supported, informed, and confident about the next steps. It’s clear he genuinely cares about his patients and their wellbeing, and I couldn’t recommend him more highly.

Core LDN

Pain Management, Physiotherapy, + 1 more

Britany was absolutely incredible. I am blown away by the extra lengths she went to, to research my condition and check with all the medics and then put together an appropriate plan for me. And for her help liaising with my health insurer. She was so thoughtful and caring - I have honestly never experienced anything like it. Britany went so far above and beyond. Thank you. And, I am now fully recovered from my frozen shoulder without surgery!

Mr Delukshan Rajah

Orthopaedic Surgeon

My doctor’s appointment went really well overall, and the review itself was reassuring and positive. The staff were friendly and thorough, and the doctor took the time to explain everything clearly, which made me feel very confident about my health. The only minor downside was that the wait to get in was a little slow, but once I was seen, the care and attention easily made up for it. Overall, it felt like a productive and encouraging visit.

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

Parking is easy. Reception staff efficient. Dr Brasse is always welcoming, warm and professional. Whatever I have seen her for she has always been pro active with tests ie Dexa scan etc. Dr Brasse always makes you feel at ease whatever I see her for. More recently she has shown me her expertise in Aestetics and have to say I am very pleased. Highly recommended.

Mr Matthew Perry

Urologist

I saw Mr Perry twice, once following a blood test and once after an Ultrasound scan. He was very professional, clear and concise in his explanations which gave me confidence. He made suggestions going forward which he left to my discretion. I appreciated this aspect of his approach which brought me into the decision-making process on an informed basis. Overall his manner was exemplary.

Mr Arun Khajuria

Orthopaedic Surgeon

Appointment went as expected, Mr Khajuria has dealt with me before! He is polite and to the point. They are a very busy department and unfortunately on the day I went it was running quite late. I realise things happen and I have the upmost respect for the NHS and all the staff. It is always good to have a bit of humour about the job and Mr. Khajuria I find has this and professionalism. 👍

Mr Andrew Fitzgerald

Orthopaedic Surgeon

Mr Fitzgerald is a fantastic specialist who takes the time to listen to his patients, offering the best advice, ensuring a great patient experience from an initial consultation to post surgery follow up appointments. Mr Fitzgerald explains in an easy to understand manner the various different treatment options available, and potential benefits from the various options.