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Dr Shalini Chawla

Obstetrician & Gynaecologist

I cannot recommend Miss Shalini Chawla highly enough. After a long awaited pregnancy following five years of IVF, this journey meant everything to us. At my 28 weeks scan we were told we were expecting a large baby, and given that I am 45 and this was my first pregnancy, we knew we wanted one dedicated consultant to coordinate and oversee our care. For that reason, we decided to go private. After meeting several obstetricians, it was immediately clear that Miss Chawla was the right choice. From our very first appointment, she was personable, empathetic, incredibly knowledgeable, and instantly put a set ease. No question was over too small or silly, and she made herself available to us 24/7, which was invaluable during section anxious time. Miss Chawla got to work straight away. During her initial assessment, she identified the possible early stages of preeclampsia, arranged all the appropriate blood tests and scans promptly, and began planning ahead, including scheduling a potential delivery date. Her organization and forward planning meant that we never had to worry - everything was taken care of. Her communication skills are truly second to none. She kept us updated daily, even while she was on holiday, often checking in by text to reassure us and explain us the next steps. When my water is broke unexpectedly at 33 weeks, all plans changed. Despite the situation being frightening and stressful, Miss Shalini Chawla was immediately on hand, overseeing every aspect of my care and leading the team through an emergency cesarean section. Throughout it all, I had complete confidence that she would deliver our baby safely and she did. Her care did not stop after delivery. Her after care has been exceptional, checking in daily and continuing to do so even three weeks later. That level of dedication, compassion, and commitment is rare. Miss Chawla is an outstanding obstetrician, and I will be forever grateful for the care she provided. I would wholeheartedly and unreservedly recommend her to anyone seeking exceptional maternity care.

Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Dr Kristy Fenton

Psychiatrist

Kristy was exceptional. We came to her in deep confusion and worry about our child's burnout. She was immediately kind, clear-thinking, and deeply helpful and reassuring. She transformed a chaotic and stressful time by showing us a path to understanding the burnout and establishing the medical reasons behind it. Everything got better once Kristy came on board. We would recommend her AuDHD assessment very much. It was detailed, compassionate, interpretative, tailored to understanding a mix of characteristics, including PDA, and she is hands down outstanding. I have recommended Kristy to many people since. She engages very warmly with the child and establishes trust, and makes parents feel they are not alone in helping their struggling child. Her diagnostic reports (ours were ADHD and ASD with PDA) are detailed, all-rounded, supportive and compassionate, and help you understand your child's inner situation more than before. She is warm and funny and we feel very fortunate we found her. 10/10 recommendation from our family.

Mr Gordon Muir

Urologist

My experience was very positive and I was given very clear information on the procedures that would deal with my particular very chronic symptoms which had affected the quality of my life very badly over several years.My GP was helpful and we tried several different medications which did not deal with my symptoms and caused worrying side effect. Following my consultation with Mr Muir I decided to go ahead with the procedure which was straight forward and was moderately uncomfortable for 2/3 days and not particularly painful. Recovery for me was very quick and I followed the information and advice given to me from the team. There are follow appointments to ensure that recovery is progressing as it should. I wish I had the treatment earlier and the quality of my life has changed for the better in so many ways.

Newmedica Leicester

Ophthalmology

I attended an appointment with my mum as she has been referred for cataract surgery. Upon arrival we had a warm friendly welcome. When mum was called in I explained to the lady that mum is profoundly deaf and she lip read's and asked if she could look at mum when talking to her. Naz was absolutely amazing, she spoke clearly and looked at my mum when speaking and explained everything to her. Both myself and my mum were really impressed as it's not easy for my mum when people don't understand her deafness. The lady we saw after Naz was good with mum too. With our experience yesterday it put our minds at rest that mum will be helped and understood when she goes back for surgery.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

The imaging team — particularly R. Wilson and L. Kuriakose — were outstanding. Their efficiency, professionalism, and the way they worked with me throughout the treatment were superb. In contrast, communication from the reception team was limited. There was little information provided regarding waiting times or updates, and my next of kin were not kept informed about what was happening or how long the process might take. This created unnecessary uncertainty during an already stressful time. Parking was also extremely challenging, to the point where travelling by train would likely have been easier.

Moorfields Private Eye Hospital

Ophthalmology

The staff seemed very friendly and efficient in what seemed to be quite a busy little private out patient's department. I had to have quite a few test's and checks but didn't have to wait long in-between different department's. When I got to see the consultant he was very professional and explained to me exactly what my condition was, how it was affecting my vision . He then explained how he proposed to try to correct the problem, the likely time scale for the procedure, and the cost. I also felt that he was very clear to manage my expectations when the procedure does go ahead.

Sapphire Eye Care

Ophthalmology

Every stage of my procedure for my cataract operations (both eyes a week apart) went like 'a dream' from the excellent initial Consultation with Professor Luff, to the 2 excellently/professionally executed outpatient operations he and his excellent team carried out, to the excellent aftercare and not to mention the miraculous results!. If anyone (like me!) is petrified of such procedures I would highly recommend Professor Luff and his Sapphire Team.

London Digestion

Gastroenterology, General Surgery

Professor Sanderson is a very kind and enterprising man. Other doctors have either had little ideas or will to treat me. In contrast, Professor Sanderson has never given up trying to help me. It is in a large part thanks to him alone that I’m still alive. His administrative staff are also a pleasure and make sure I’m well looked after. Do contact them if you are considering it. It will probably be one of the best things you ever do.

Mr Abdul Kasem

Breast Surgeon

Mr Kasem was very empathetic and reassuring after I found out I would have to have a mastectomy. I knew that I was in good hands and he has done a fantastic job. I initially had a terrible experience with another consultant and he reinstated my faith in getting treatment. Mr Kasem made sure all of my follow up appointments happened as quickly as possible, and 6 weeks after diagnosis I was having surgery.

222 Healthcare

General Practice (GP), General Practice (GP) (Video Consultation), + 6 more

Highly recommend. Online booking process for a GP appointment was easy and so speedy. Lots of parking and no wait times to be seen. My appointment with the GP was so refreshing, he took time with me, was interested and gave me a proper check up. I was prescribed some medication and it was dispensed there and then in the practice. Absolutely this will be my go to place for healthcare. Thank you

Dr Maumer Durrani

General (Internal) Medicine, Rheumatologist

Dr Durrani diagnosed ostio and rheumatoid arthritis in both of my hands. During my first appointment he prescribed medication and explained everything to me in easy to understand detail. I cannot believe the difference in my hands after five months. I have gone from not being able to do anything to being in a position to do all the things I used to do. I cannot thank him enough.

Mr Sivaraman Subramanian

Orthopaedic Surgeon

Mr Subramanian performed my TKR surgery. From the first consultation to the last one he was kind and caring,. He explained everything in a way you could understand and answered any questions you had. I would not have any hesitation going back to Nr Subramanian for my second knee if one day it would need replacing.

Mr Stelios Myriknas

Obstetrician & Gynaecologist

The care and support i had from Stelios was amazing. i couldn't have asked for more. He supported me and listened to my concerns and i felt comfortable and secure in the fact he was looking after my best interests. I feel blessed to have had him as my consultant through my challenging journey.

Dr. Anna Cantlay

General Practitioner

Iv been struggling with PMDD for so many years and DR Anna Cantlay has helped me get my life back. I felt comfortable the moment I stepped in to her appointment, she was attentive, kind and compassionate. I felt understood and not judged. Would highly recommend.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

I have always had a good experience at the Shard and have been going there for many years for various conditions. The staff is very friendly. Despite the fact that it is a busy place, they remember patients and will spare the time for a chat when they can.