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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Thames View at Charing Cross Hospital

Respiratory Medicine, General Surgery, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Mr Hrsikesa (Rishi) Sharma

Plastic Surgeon

I came to Dr Sharma wanting to address some insecurities of mine, which was met with kindness and understanding from the get go. After I explained to Dr Sharma what I wanted to address he thoroughly went through the procedure and what I could expect with realistic results. After a 2 week grace period to reflect on our previous conversation, I knew I wanted to go ahead with the procedure with Dr Sharma as I knew he understood what I wanted and his expertises would be best. After my procedure and a few weeks of healing, I knew I made the right decision. My healing has been exceptional and easy, I couldn’t be happier with my results, they are truly better than I could have ever imagined! From start to finish Dr Sharma has been a great support, answering all questions and concerns I have and making sure my healing journey continues to be perfect.

Mr Matthew Kent

Orthopaedic Surgeon

I had an excellent experience with my shoulder specialist. His professionalism was evident from the moment the consultation began— he took the time to listen carefully, explain every step of the assessment, and answer all my questions clearly. What stood out most was how thorough he was in examining my shoulder and exploring all possible causes before recommending the next step. . I felt genuinely cared for and fully informed throughout the process. I’m grateful for his expertise and would highly recommend him to anyone needing specialist shoulder care.

Ms Ewa Majdak-Paredes

Plastic Surgeon

I have suffered from droopy eyebrows for a number of years now and had a consultation with Ewa to discuss what could be done to correct this. Ewa explained the various options available to me and the advantages and disadvantages of each. I decided on the direct brow lift and I am amazed and delighted with the result. Lifting the brows has opened up my eyes and I no longer look tired but refreshed. Ewa took maticulous care over the finer details of the lift including the shape of the brows, which has made all the difference. Thank you.

Mr Denis Tsepov

Obstetrician & Gynaecologist

My Tsepov was recommended to me by another gynaecologist who suspected I may be suffering from endometriosis. From my first appointment Mr Tsepov was very understanding and explained all my test results very clearly. Pre surgery he was always willing to answer questions via email/phone call. My surgery all went well and my recovery has been quick, I am very grateful to Mr Tsepov, Vicky, Nadia & the rest of the team for their work.

Dr Basaam Aweid

General (Internal) Medicine

I would like to commend both the doctor and the nurse for their efficiency and professionalism. I was seen promptly at my appointment, and they immediately arranged an ultrasound scan, followed by an MRI the next day. Their approach was truly person‑centred, ensuring that my care was handled with attention and respect. The service provided was excellent, and I cannot fault any aspect of the process.

Total Hearing

Audiology, Ear Care

I could not praise Rekesh highly enough! I have a narrow right ear canal and so was somewhat concerned as to how difficult the 'procedure' might be - but I need not have worried; it was totally pain-free with no discomfort whatsoeve and, as a result, I would not hesitate to recommend this practice. I shall be returning again, when required, with complete confidence. Thank you Rekesh!

Dr. Pavan Kooner

I took the ADHD Specialist Training Certification course with Dr. Pavan Kooner and found it very informative, clearly delivered, and genuinely engaging. Dr. Kooner explained the material in a clear and accessible way, making it easy to follow and understand. The course has added meaningfully to my knowledge, and I would highly recommend both the course and Dr. Kooner’s teaching.

Mr Shanmugasundaram Rajkumar

Orthopaedic Surgeon

I was greeted on arrival by warm friendly staff,and everything I felt I needed to know was made clear which helped me relax.i was taken care of before,during and after the operation and all through the night.everything went as smoothly as I could have hoped for.from the nursing staff to the porters and physio team to my release,it all added to a pleasant experience.

Spire Leeds Hospital

Tues the 20th Jan was my first appointment 6 weeks after my robotic assisted total knee replacement. MR Veysi showed kindness and respect, to me and my Husband, during my appointment. Reassuring me about my expected recovery. And if needed I could see him again if I had any further concerns. But he was very happy with my progress, which would continue to improve.

One Hatfield Hospital

Geriatric Medicine, Neurology, + 21 more

Prior to the appointment we we were informed that the hospital couldn't book the appointment as referral letter didn't specify the type of scan required. However this was clearly stated at the top and I had to point this out. The appointment was then cancelled and we had to wait another week for the next available. Radiographer was then at least 20 minutes late.

Nuffield Health Brighton Hospital

Allergy Medicine, Anaesthetics, + 25 more

A first-class experience at Nuffield Brighton. I had a total knee replacement here and found every member of staff—from the cleaners and catering team to the theatre nurses—to be professional and genuinely caring. The facilities are top-notch, parking is easy, and the clinical care is outstanding. I felt safe and well-looked after throughout my stay.

Dr Amirtha Vani Rajasekaran

Dermatologist

Dr Rajasekaran was very thorough in examining my skin condition and carefully addressed all my concerns. She explained everything clearly, provided helpful advice, and made me feel reassured and comfortable throughout the consultation. I was also given clear guidance on how to care for my skin in the future. Highly recommended.

Essex Private Doctors

General Practice (GP)

I had appointment with Dr Henry and it was such a reassuring appointment. I felt truly listened to and supported, and I left with a clear, well-structured plan to manage my pain. It made a huge difference to feel understood. I couldn’t recommend this doctor more highly.

Chase Lodge Hospital

Cardiology, Dentistry, + 7 more

We visited on a sunday and waited no more than 10 minutes. The doctor was absolutely incredible with my 2 year old and very thorough. He prescribed the medication and it was made up there and then. What an absolutely fantastic place. Highly recommend.