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Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

I attended for spinal MRI. Unfortunately the technician was running late for which I was happy to wait but because of timing his communication to me was very poor. I was shown a room to change and left there without any guidance, I was then taken to the MRI machine and not spoken to really to ask if I was okay or to provide any reassurance. I don’t like MRI scans because can feel anxious within the machine. All it takes is a little bit of reassurance and acknowledgement for which I had none. Throughout the test the technician did not speak to me at all to ask if I was okay. I am not sure if this is normal but I found during the MRI it became quite hot which I have not experienced before. When the test was over he hurried me away from the machine without acknowledging my back could be hurting when getting up, which it was a little. He didn’t show me to the door so I had to ask if I was allowed to go and then left the room to change and go home. My review would be it is the smallest common curtesies that makes all the difference to a patient and this time I did not experience this at all. So much so I won’t be choosing to go to this venue for another investigation

Living Mind

Psychiatry

I have been a patient since 2022 and always receive the best care from Dr. Sarkeel and the team at Living Mind. I have been diagnosed with resistant depression disorder and generalised anxiety disorder and had a recent dip on my mental health and requested urgent treatment. Dr. Sarkeel immediately moved my appointment to accommodate my needs to ensure that I had the appropriate care. Not only by being caring and treatment me with the upmost respect, but also by being one of my biggest cheerleaders and celebrating every milestone that achieve. This makes a huge difference finding the right level of support. You need to feel in a safe environment where you can open up as well as feel empowered - that's what you will find at Living Mind. The right balance so you can recover, build your resilience and if something goes wrong you have the right non judgmental environment to keep going, as this a normal part of the journey. Thanks Dr. Sarkeel and the team at Living Mind!

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

I travelled by car from the north west to the Kingsbridge Diagnostic Centre, tucked in behind the Kings Hall. Parking was difficult to find, and as the letter instructed me to arrive 15 minutes early, I anxiously clambered out, leaving my husband to park the car while I located the building and the correct floor. The reception staff were mediocre at best, though I did manage to get checked in. Once called through, the procedure itself was completed and an outcome provided. However, the consultant was abrupt and condescending. While I appreciate that private healthcare is under pressure due to NHS waiting times, this is not the standard of service I would expect for something I am paying for. The assistant involved in the process appeared either tired or lacking job satisfaction in their role. Altogether, the atmosphere was dispiriting, and I could not wait to leave the building and be on my way.

Kingsbridge North West Hospital

Audiology, Cardiothoracic Surgery, + 29 more

The hospital is run like a well oiled ship. No need to be too early, as you have an appointment time and they will take you at that time. I went 30mins early, which was an extra 30mins of nervousness I brought on myself I could have done without! The staff are friendly and efficient. There are processes in place that give assurance that the hand over from nurse to surgeon and team are strict and everyone is on the same page as to who you are and what you are there for. The recovery was peaceful and friendly. And who doesn’t like toast and a hot cuppa after fasting for hours. My next appointment was delivered by email the very next day. I know I will be nervous going back, but it won’t be because I don’t feel I am in safe hands. Thanks to everyone who looked after me, from reception to consultant and everyone in between.

Freedom Vision - Chelmsford

Ophthalmology

Very Pleased with the clarity of my vision after wearing Glasses, I had the Galaxy lense fitted and I now have full contrast and colour definition. I had my procedure done at Freedom Chelmsford. The team there were absolutely brilliant,friendly, professional. The procedure was very quick and painless. I could see the improvement immediately . It took a few days for my eyes to adjust as my prescription was very strong and complicated, (lazy left eye.) The hospital is modern ,spotless with excellent facilities and easy access plenty of parking and train. Special Thankyou to Nicola who coordinated everything from start to finish.

Mr Evangelos Tsialogiannis

Orthopaedic Surgeon

I recently had a hip replacement surgery, and I could not be more grateful for the exceptional care I received from Mr Evangelos and his team. From the very first consultation, he took the time to explain the procedure clearly, answer all my questions, and help me feel confident about the process. The surgery itself went smoothly, and my recovery has been faster and more comfortable than I ever expected. Thanks to his skill and guidance, I’m already experiencing tremendous improvement in mobility and quality of life. I wholeheartedly recommend Mr Evangelos to anyone considering hip replacement. Truly outstanding experience.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

My first appointment was cancelled by the clinic this was after telling me to pay the fee upfront and re booked two weeks later. I arrived on time for my appointment and was told there would be a delay again. After waiting for sometime I asked the staff to find out what the delay was I was then seen by the clinician half an hour later. My experience with the clinician I felt was not worth the fee. I was not examined correctly I was not given any advice as to how to deal with the issue and the letter I received afterwards was not very accurate or informative. So I would not go back again or recommend.

Mr David Sidloff

Vascular Surgeon

Mr Sidloff was very professional, very polite and welcoming to myself and my partner who attended my appointment with me. My overall experience from the initial first consultation appointment, through the surgery and follow up appointment was perceived with great care and professionalism. Mr Sidloff was very knowledgeable and informative of all aspects involved in the procedure and aftercare. When I raised a concern with Mr Sidloff within the recovery time of my surgery, he shown great care and compassion and reassured me that this was just normal recovery and put my mind at ease.

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

My appointment with Dr Andrew Kelly was absolutely brilliant, this was only my second visit with him and he was able to tell me that my ear infections in both ears was gone. I am absolutely delighted that after my first visit he was able to prescribe a medication that cured me after23 months. I am incredibly grateful to Dr Kelly as I was beginning to lose all hope that I was ever going to get rid of these horrible symptoms. So a great big thank you to Dr Kelly and to Kingsbridge hospital for keeping me informed and keeping me informed of my appointment dates and times. Thank You.

Clinicbe

Cosmetic (Aesthetic) Medicine, Nutrition, + 1 more

I have been visiting the clinic for many years for injectables (Botox, Profhilo, Mesotherapy) and other skin care treatments (HIFU, Microneedling) and cannot speak highly enough of Dr. Kubicka and the rest of the team. They are utmost professionals and a very welcoming. I am given a personalised plan to ensure I have the best treatments for my skin and age. Appointments are never rushed, which I love. If I have any questions, relating to a treatment I haven't yet had, they always have the time to discuss. Highly recommend and will continue to return.

Dr Runa Ali

Consultant Allergist

Dr Ali was very clear in her explanations about allergic rhinitis and the different treatments available, all of which I have taken over the years. I would like to have had explanations of results of tests in order to know more about what triggers my allergies Although Dr Ali did explain that probably I have non allergic rhinitis I'm still not sure if that is my case and I wonder if more allergy tests would give a more definite answer. Dr Ali did say she would be asking my GP to send results of the tests i had done at the surgery a few years ago.

Mr Simon Mackey

Plastic Surgeon

I am very pleased with the treatment I had with Mr Mackey. Throughout my journey with him, he has been kind, very clear about the procedure, reassuring and very professional. It’s been a week since my treatment, and although I am still recovering, I am very pleased with what he did. I was quite anxious beforehand, but seeing the results for myself, I know I made the right decision. Thank you Mr Mackey for changing my life, and making me happy again!

Miss Manou Manpreet Kaur

Obstetrician & Gynaecologist

Dr Kaur is exceptional. After years of suffering with endometriosis, she was finally able to diagnose my condition. She subsequently performed robotic surgery, which relieved me of the pain I had endured for over a decade. She is highly professional, explains everything clearly, and has outstanding bedside manner. She is, without doubt, the best doctor I have ever had the pleasure of dealing with. She has truly changed my life.

Dr Philip Camilleri

Oncologist

It was extremely relaxed and Dr Camilleri was very reassuring. As he went through my case he provided a far clearer diagnosis and concentrated on the details of the treatment that he proposed and that I wanted. I understood everything and went away from the meeting with a very positive attitude because of Dr Camilleri's advice.

Mr Shafiq Chughtai

General Surgeon

Fabulous care from Mr chughtai, he explained everything to me so I had all the information to make an informed decision on having the operation. Would highly recommend, after the operation he made time to call me and see how I was feeling and followed up the following day also

Mr Scott Evans

Orthopaedic Surgeon

Mr Evans is extremely thorough and has a really nice manner. He allows me the time to discuss things and reassures me. He is straight to the point and although I was so nervous to receive my results, he is quick to calm me down. Excellent consultant.