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Mr Nitesh Patel

ENT Surgeon

I first saw Dr. Patel earlier this year because I had suddenly developed tinnitus. After an MRI came back clear, he diagnosed me with something he called “functional ear syndrome”, suggesting biological, psychological or social changes and vestibular migraine as the probable cause. A few months later, things deteriorated. I began experiencing severe dizziness alongside an amplified tinnitus, so I returned for a follow-up appointment. I explained that my symptoms were getting worse, but I was once again reassured it was “functional ear syndrome” and was told that CBT might help. I left feeling as though my concerns weren’t being properly heard or investigated. Because my symptoms continued to escalate, I sought a second opinion. Further tests have now revealed that I actually have sudden sensorineural hearing loss (SSNHL), a condition that needs timely treatment. My hearing loss is mild to moderate and I am currently undergoing steroid treatment to try to preserve my hearing - a situation that might have been avoided or at least addressed much earlier if my symptoms had been taken more seriously in the first place. This review reflects my personal experience only. I felt dismissed and overlooked at a time when I really needed a clear and thorough medical assessment and I hope that by sharing this, others with similar symptoms are encouraged to advocate for themselves and seek additional input if something doesn’t feel right.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

I want to express my deepest gratitude for the exceptional care Mr Hisham Hamed provided over the past ten years. From the very first appointment, he brought not only expertise and professionalism, but also genuine compassion—something that has made all the difference throughout my journey. His calm, confident approach has always reassured me during moments of uncertainty, and willingness to listen, explain, and guide with such patience has helped me feel truly supported. It’s rare to find a surgeon who combines extraordinary technical skill with such kindness and humanity, and I feel incredibly fortunate to be under Mr Hamed’s care. He’s simply the best! I’m grateful for his dedication, meticulous attention to detail, and the trust he’s built with me over the years. He has had had a profound impact on both my health and my peace of mind, and I am sincerely grateful for everything he’s done. Mr Hisham Hamed is an exceptional surgeon and an exceptional person, and I cannot thank him enough for the care he continue to provide.

Skylight Psychiatry

Psychiatry

Overall this was a good experience, I had a combined assessment via NHS right to choose. I liked that I was seen in person for this. The wait times were much longer than initially expected however I believe there was a huge influx of patients at the same time that I was referred. The assessments themselves were good with understanding and knowledgeable assessors. The report which I have received is in depth although I did think there may be a professionals insight into the early developmental questionnaire whereas it is just copied into the report. I had a few queries about the report which I am waiting on the answer to and also have asked for it to be sent to my GP which hasn't been done yet but again, this is the lacking wait times. Apart from the wait times, the service was great and I am thankful for their help. I think my referral was made in March 2025 and I am writing this review in December 2025.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Recent visit was ok. My Nurses could have been better organised. On arrival no one was there to greet me despite being told to be there at 7.30 am I wasn’t told no one could come up and wait with you or be present after my procedure. The room for pre theatre and after theatre was far too small for 3 beds to be in it. It was also flat too hot in the room making me feel worse.. Unprepared for someone feeling unwell after the procedure. I did feel very rushed after my procedure despite feeling unwell! The doctor on shift however was very good. Nurses rushing to finish their shift in theatre to hand me over made me feel uneasy. Nurse looking after me rushing me out the door as it was past 8pm. I was worried about leaving as still felt pretty unwel. Overall was not tailored to my needs Surgeon & anaesthetist very good can’t fault them at all. Made me feel very at ease before my procedure.

Hope Park Dental Practice

Dentistry

I have been a patient of Grace’s at Hope Park Dental Practice for many many years, and our whole family has been under Grace’s truly wonderful care since she started out in South Queensferry back in the day! Grace is the most professional, knowledgeable, caring, friendliest dentist we know. She always makes us feel comfortable and truly confident in everything she says and does, she NEVER over treats us, she keeps us so well looked after. The receptionists and all Grace’s team are all extremely friendly, so lovely, and are always very supportive and polite. Myself and all my family members have ALWAYS been made to feel welcome and comfortable throughout our experiences in the practice and I would highly rate this dental practice 10/10 for excellent quality and care.

Dr Shilpa Deb

Obstetrician & Gynaecologist

My appointment lasted 10 minutes. I travelled 45 minutes and have waited for this appt for a few weeks. The doctor read my notes briefly from the referral letter and just told me theres is nothing sinister and if i can cope with the pain then to leave everything is as is. She gave me her opinion based on someone elses scans but did not reassure me or ask to examine me to make sure that everything was ok. I expected a little more empathy. If shed have read the notes thoroughly or asked more questions and examined me and taken another scan to see if anything had changed then I would have been a lot happier. She did not seem interested. Very disappointed.

Osteopath West

Neurology, Osteopathy, + 2 more

I have had a niggley back for some time due to swimming and playing netball and not done anything about it. However I have got much stiffer and one side of my lower back became painful so reached out to Oseteopath West. Lisa diagnosed my sacroilliac joint was disfunctioning (lol) and did some.hands on treatment and dry needling. All I can say is wow as the pain has gone and more importantly I know what is going on and what I need to do to.prevent this on going. Thank you Lisa for your professional service. I will be back if I need to and will definitely recommend your services.

Spire Liverpool Hospital

General (Internal) Medicine, Cardiology, + 17 more

Mr Iqbal was very kind and professional and i was very comfortable with him operating on my eyes.The procedure was explained in detail, it was recommended that I researched and thought about the eye surgery that we have discussed. I had 2 appointments with Mr Iqbal before surgery. Hospital staff were very helpful and I felt very well cared for after my operation. I would highly recommend Mr Iqbal and very much appreciated his work and thank him so much. I'm truly delighted with my eyes.

Dr Muhammed A Ottayil

Paediatrician

We recently saw Dr Ottayil for a review of my daughter’s migraines and how things have been recently. Dr Ottayil has been a great paediatrician for my daughter. He always takes the time to listen carefully and never rushes through appointments. What really stands out is how clearly he explains everything, making sure my daughter understands what he is saying and that she feels comfortable. His calm and caring approach is appreciated, and we feel very supported under his care.

Mrs Kalaivani Lingam

Obstetrician & Gynaecologist

I really appreciated the way Mrs Lingam listened to my symptoms and gave her recommendations for next steps. Additional to the gynaecological issues I was having, there were other, non gynaecological symptoms that she decided required blood tests and went into GP mode. I really feel that her ability to listen and bring a holistic perspective to health is excellent. Additionally the surgery she went onto conduct has given me the outcome I’d hoped for,

Dr. Adnan Darr

ENT Surgeon

I went to see Mr. Darr in August as I was really struggling and needed some expert guidance. From the moment I arrived, he was incredibly attentive, taking the time to listen carefully to all my concerns. His reassurance and thoughtful advice immediately put me at ease. I left feeling supported, informed, and confident about the next steps. It’s clear he genuinely cares about his patients and their wellbeing, and I couldn’t recommend him more highly.

Hillsborough Private Clinic

Chiropractic, General (Internal) Medicine, + 6 more

This was my first experience of the Hillsborough Private Clinic and the staff were very professional, knowledgeable and welcoming. While this is an older style building is was well set out and immaculately clean and while I appreciate that space is at a premium a groundlevel toilet facility would be an asset as while I have no mobility issues I can see where climbing stairs to the bathroom could be an issue for some.

AURA Centre of Dental Excellence & Facial Aesthetics

Cosmetic (Aesthetic) Medicine, Dental Care, + 1 more

⭐️⭐️⭐️⭐️⭐️ I’ve been going to this dentist for the past 10 years, and honestly, I’ve never experienced the same level of service anywhere else. I’ve tried other places here and there over the years, but nothing comes close. The care, the professionalism, the atmosphere.. the whole place has a kind of energy you don’t find anywhere else. Every visit has been consistent and exceptional. Highly recommended.

Dr. Omer Ahmad

Gastroenterologist

After 2 years of stomach issues and getting no where with the gp, Dr. Ahmad gave me really clear & in depth advice on getting to the route of the problem. I had a gastroscopy which was smooth and practically painless which tested for a wider range of issues than I have tested for in the past. I now feel a lot more informed about the potential causes of my symptoms and confident in next steps to recovery.

Professor Alexandra Sinclair

Neurologist

Professor Sinclair totally understood my problem, was extremely understanding of the issues it was giving me and gave me great confidence that she would do all she could to rectify the issues. It has been a pleasure seeing her and has relieved a lot of the stress I have been feeling. Her recommendations are very considered and we hope to get results which will improve my life going forward.

Mr Jaroslaw Krupa

General Surgeon

I’m now 7 weeks Post op breast reduction, I’m thrilled with Mr Krupa, he’s been fantastic from the start, he’s made me very comfortable from the first appointment to the follow up. The hospital holiday stay I had was great, lovely staff and I was so well looked after. Would definitely recommend the hospital and Mr Krupa, he’s done a great job. Thank you all, life changing for me.