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Montrose Health Group

Psychiatry, Psychology, + 1 more

I had been meaning to pursue a formal diagnosis for some time and, after researching several providers, Montrose Health Group stood out due to their consistently positive reviews, which was very reassuring. I also contacted a few other services, but Sophie from Montrose Health Group responded promptly, which immediately gave me confidence in their approach. When I called to begin my journey, I spoke with Grace, who was exceptional from the outset. She quickly recognised that I was feeling nervous and reassured me throughout the conversation with genuine care and understanding. I found it especially thoughtful that she directed me to her profile on the website so I could familiarise myself with her background and feel more comfortable ahead of our triage session. The triage itself went extremely well — I felt safe, listened to, and respected. Grace handled my case with compassion and professionalism, clearly explained the next steps, and kept me well informed throughout. I truly felt supported at every stage. I was then introduced to Roberta. Although our initial appointment had to be rescheduled due to unforeseen circumstances, this was where the quality of care and service really stood out. Roberta ensured the appointment was rearranged at a time that felt comfortable for me and took the time to reassure me when I shared that I was feeling nervous. During our assessment, I was struck by how well prepared Roberta was. She had clearly read my notes in advance, meaning I didn’t have to repeat myself, and she asked thoughtful, informed questions that helped her gain a deeper understanding of my experiences. For the first time, I truly felt seen and heard. After 37 years of confusion, Roberta helped me make sense of my experiences in a way that was validating and empowering. The report I received was incredibly detailed, personalised, and anything but generic — it genuinely reflected me. It included clear, practical guidance for both work and university. My husband also read the report and was taken aback by how thorough, insightful, and robust it was. 7 I am a true advocate for Grace, Roberta, and Montrose Health Group and would highly recommend their services to anyone considering a neurodevelopmental assessment. It hasn’t even been 24 hours since receiving my report, and I am already actively recommending them to others.

Reproclinic

Fertility Medicine

Overall it went well. Manon has a very good communication, fast, clear and efficient. But when she was away, there were issues... These were the problems we've faced when she was away. On our first attempt, we got the results in 3 steps : - email with no attachment - then attachment without password - then we finally could see the result When you're awaiting the result badly, that really gets on your nerves! Then the biggest issue : on our second attempt, we didn't get an email telling us if we should start the triggering drug. We had to do researches ourselves, and gambling if we should to take it or not. We decided to take it, and we were right. To learn on the next day thatt Manon's substitute wrote the email, but did no send it; it was still draft. Great, almost a full cycle lost, with the expenses going with it!!! You definitely need more employees like Manon.

Mr Gidon Ellis

Urologist

Mr Ellis was fantastic from minute one. He immediately put me at ease, never made me feel rushed, answered all of questions, from the intelligent ones through to the absurd and ridiculous ones, explained everything in a way I understood, was clear in identifying the options I had, and at all times made me feel empowered to make decisions with his support and guidance. He wanted to know and understand me, and managed to build a picture very quickly. His aftercare was equally brilliant; knowing I was concerned he made time on a busy Friday to call me with my results to put my mind at ease, we discussed the future and options, and everything was done in a clam, intelligent and supportive way. His team reflect their leader, and are kind, supportive, warm and friendly. I couldn't have felt more supported throughout, and cannot thank him - or recommend him - more.

Professor Bhik Kotecha

ENT Surgeon

Professor Kotecha was amazing, really professional and helpful throughout the entire journey. Starting with clear explanations of the procedure, what to expect for recovery and how to speed up healing and minimise pain as much as possible. He was really flexible with getting me booked in straight away, and the surgery went really smoothly. With only minimal pain afterwards, which I managed with Paracetamol and Ibuprofen. His post-op advice was great, clearly explaining and answering any questions I had. He has chosen a really great support team that helped in the surgery and recovery. I couldn't recommend him enough for how easy and smooth the process was, and how much the surgery has already improved my sleep apnea just a couple of weeks afterwards.

Mr Roland Hettige

ENT Surgeon

I recently underwent FESS surgery and saw Mr Hettige for my post operative assessment. The appointment was brief as my recovery has been good. Mr Hettige used a nasal endoscope to view the areas operated on. As with all appointments with Mr Hettige it was all very professional and I felt assured at every step. If you are considering private treatment in the ENT area, I would highly recommend Mr Hettige. He is an excellent consultant. He’s obviously an expert in his field but his personal manner and communications are excellent also. My sinus issues are vastly improved following the surgery and I had been pretty poorly so I am delighted with the result.

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I understand went a procedure at Kingsbridge hospital Ballykelly. From my first appointment I was treated with care and respect. The staff were very friendly and helpful. My appointment prompt and quick. All question and queries I had where answered in a matter I could understand. On the morning of my procedure the room I was given was clean and bright. Staff were very attentive and made me feel at ease. After the op try he staff where always near taking vitals and super attentive. The staff and doctors made my stay comfortable and mostly pain free.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

I spent 3 days at the Royal Free PPU as an in-patient following major surgery and I have nothing but praise for the treatment I recieved from start to finish. My surgery was scheduled speedily, the operation went as well as hoped, and all of the PPU team members who took care of me - Consultants, Doctors, Nurses, Healthcare Assistants and Housekeeping - were professional but at the same time, kind and reassuring. I was really anxious about the surgery and for me, the care that I received as an in-patient, made the whole experience so much less stressful.

ADHD @ Well Life Clinic

General Practice (GP)

I had a very positive experience with ADHD @ Well Life Clinic. From the first point of contact, the process felt professional, supportive, and well-structured. The clinician was knowledgeable, attentive, and took the time to really listen, which made me feel understood rather than rushed or judged. The assessment was thorough, clear, and handled with care, and I felt supported throughout the entire process. I would highly recommend this clinic to anyone seeking an ADHD assessment in a respectful, compassionate, and professional environment.

Mr Andrew Fitzgerald

Orthopaedic Surgeon

Thanks Andrew, you are very engaging and calm and I felt co0nfident in your professional opinion from our first meeting. I have been seeing the orthopaedic team in Tameside NHS for several years and they have not been prepared to carry out surgery withouit offering me only 20% of the original mobility of the joint and relief from daily pain. As a podiatrist, I really need painfree use of both hands. I am at an early stage in my recovery but I am confident all is progressing well at the moment. Thank you

Mr Andrew Sidebottom

Oral & Maxillofacial Surgeon

Mr Sidebottom is a brilliant surgeon who I highly recommend, he has a calm and reassuring manner, in addition to that he actively listens to your questions and explains everything very clearly. I had full confidence in his ability and that was confirmed when I had no complications or pain following my surgery. He was helpful at each step of the way, from my initial consultation to my final follow up. Please know that you are in good hands with Mr Sidebottom.

HCA Healthcare UK The Princess Grace Hospital

Breast Surgery, Urology, + 8 more

I only saw Mr Lambert so cannot give feed back on any other member of his team. From being referred by someone who knows him well, I was predisposed to like him and respect his expertise, but hadn't expected to find such a a courteous, thoughtful, kind man who engaged with every aspect of me as a patient. Mr Lambert answered all my questions and was patient and understanding. I felt listened to, for the first time since I had my injury.

Mr Mohit Bansal

Orthopaedic Surgeon

Mr Mohit Bansal was very professional and patient, he spikw ro me getting to know about me and my life and also explained my Xrays and gave me the options I had. I opted for a hip replacement and he patiently explained what would be done and the recovery time. I left my appointment with a positive outlook knowing that I will get back to a normal pain free life. Thank you Mr Bansal.

One Stop Healthcare

Anaesthetics, Audiology, + 47 more

It was refreshing to be looked at as a whole human being rather than just one body part with one issue. Turns out, all my health issues link to an autoimmune disease! Nearly 40 years on this earth until the doctor put this together. The only drawback as a private client (without insurance) is that I will probably be only able to see the doctor that one time as the price is so high.

Mr Toby Meadows

Audiologist

The experience was good . A few days before the appointment it was recomended that i used a treatment to soften the wax and i did so but only in the ear which was causing me an issue. That removel was easy but the ear which i had not treated as it felt ok was a little unpleasant - simply because i did not prepare the ear as recommended .

Mr Zubin Saihan

Ophthalmologist

I felt totally at ease with Mr Saihan. He fully explained the procedure. I felt completely confident on the day of the operation and was put completely at ease throughout. It was completed pretty quickly and I was taken back to my room for an enjoyable lunch. Overall I was very pleased and impressed with my treatment.

New Victoria Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Pain Management, + 26 more

A very calm, reassuring and friendly atmosphere. The New Victoria also had the necessary scanning and blood testing facilities just a few steps away from the consultation rooms. The hospital is well served by the 57 bus route but also has facilities for dropping patients off and also limited parking.