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Ahead4babies

Oral & Maxillofacial Surgery, Paediatrics

Thank goodness we found you! My son was born with torticollis and, as a result, always slept on one side. We had no idea this would lead to the flattening of his head, especially since no advice was provided post-birth. He was subsequently diagnosed with Plagiocephaly and a 15mm asymmetry (which is classed as moderate). We felt incredibly let down by the initial lack of guidance. While repositioning could have helped in those early weeks, by the time we realised there was an issue, too much time had passed to correct it without intervention. Navigating the next steps was difficult, as we were faced with a plethora of misinformation. We had several NHS and private consultations, but no one could categorically tell us that a helmet would fix it. The "party line" from the NHS is that they don’t work, but I can now categorically say that is simply not true! We initially met with a different helmet company but got cold feet when they couldn't guarantee the results, they estimated a "best-case" improvement of only 9mm. Following a discussion with Bassel Zebian, a Paediatric Neurosurgeon at King's College Hospital, he recommended we see Dr. Stenhouse at Ahead4babies. After discovering that two of our friends had also used them, we felt reassured enough to reach out. From the very first phone call, we were sold. They were clear about what to expect, answered all our questions, and confirmed they could get the asymmetry down to 0mm. Knowing the clinic is run by craniofacial surgeons gave us total peace of mind that we were in good hands. Dr. Stenhouse, who carried out our son’s treatment, is a Consultant Maxillofacial Surgeon at King’s College Hospital. He is incredibly honest about expected outcomes and will not recommend a helmet if it isn't truly necessary. After the first meeting, you are given the space to digest the information and decide whether or not to proceed. This was a breath of fresh air compared to other companies that seem to focus more on profit than actual need. While other helmets might look "flashier," they often work by removing layers as the head grows. In my opinion, this is far less effective than Dr. Stenhouse’s approach, as he bespokely trims the inside of the helmet to accurately adapt to the head as it grows. Our son wore his helmet for 17 weeks in total. We eventually agreed it was time to stop at 1mm asymmetry rather than risk overcorrection. Throughout the process, the 24/7 WhatsApp support team was fantastic, making the entire journey incredibly smooth. To any parents in doubt, if your child has moderate or severe asymmetry and you are past the first 12 weeks where repositioning is most effective, get the helmet! It is extremely unlikely to improve significantly on its own. It is also VERY important that you take action early while their head is still soft to see faster results, ideally as soon as they can support their head (around 4–5 months). I hope this helps other parents navigating this process. If you have any questions, feel free to reach out to me on social media. I’ll leave you with a picture of the result, one happy baby with a perfectly shaped head!

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I attended the Neurology Clinic at Cleveland Clinic, Portland Place London for a second medical opinion (covered by my insurance) and I had ALL medical reports with me. The booking process was straightforward, and the reception team were excellent—very responsive and professional, with great customer service. I also appreciated that the clinic arranged for my MRI images to be transferred ahead of my appointment, so the consultant would have access to my medical history. Unfortunately, I was very disappointed with how the consultation itself went. I came with up-to-date MRI scans (completed recently through an NHS neuroscience unit), along with relevant medical reports and test results. However, the doctor did NOT properly review my MRI images, stating they were “bad quality,” and instead suggested I pay privately for repeat MRI scans at Cleveland Clinic London 3Tesla MRI scanner (my all mri's were done on 3Tesla scanners). He also recommended another lumbar puncture, again privately, despite the fact that I have already had one. Overall, I left with the strong impression that the focus was on arranging further paid tests rather than reviewing the information already available and providing a clear second opinion. In the end, I did not receive any meaningful second medical opinion, no conclusions were offered, and I felt I had not been listened to. To be fair, Dr Wallace Brownlee was polite, kind, and his manner was professional. The neurological examination was fine. However, I still left without any explanation or diagnostic opinion, despite no recent change in my clinical picture that would obviously justify repeating tests before offering an assessment. Based on my experience, I would not recommend Dr Wallace Brownlee for someone seeking a genuine second opinion.

VISIO Health

Ophthalmology

WOW amazing! I have worn glasses since I was 16 (53 years), initially to see the blackboard! Recently my eyesight deteriorated due to cataracts and I was referred to Visio. I was very nervous about having the operation but in retrospect should not have worried, it really was not stressful. I had Trifocal Lenses fitted by Ms Ranjit Sandhu and would describe the result as amazing and transformational. I was hoping for my eyesight to return to my pre cataract vision, it did far more than this as I now have excellent unaided vision for distance as well as for near. I now have better vision than I have ever had before, and don’t need glasses anymore! I was advised before the operation that a side effect may be an increase in Halo & Glare when driving at night, however, I have not experienced this and am very comfortable with my night driving vision. In summary my vision has been transformed thanks to Visio and I would highly recommend them.

Clarity - Coventry

Gastroenterology, Ophthalmology

After the first right eye cataract removal Mazen Tahhan gave me his telephone number and said to call him if I had a problem. I am a very keen insect photographer and found with the distance lens I could not see the camera screen clearly. I became worried about the impact on my ability to focus close up on insects. About 8 p.m. I sent him a text briefly outlining my concerns . He called me back immediately and listened carefully. I was even considering other options than the NHS lens and he kindly sent details of these. However he advised me to I stay with a close-up NHS lens to get as much light into the eye as possible. I followed his advice and am very pleased and very satisfied with the result. Sabina George

Daye

Diagnostics & Testing, Infectious Diseases, + 2 more

From start to finish Daye is intuitive and easy to use. I’ve done many online health tests prior to this but nothing compares to the level of service Daye provides. For clarity I did the full screen and purchased the 30 min nurse call. The sample is beyond easy to take and post. The results came back fast and were clear to understand, on top I was sent a beautiful kind email and was also offered a free call to over my HPV results. I didn’t use this but my 30 min call with the nurse was invaluable. I would have been happy to pay triple the price for the service I received. I will be 100% using Daye again and have already recommended to friends.

Mr Omer Alanie

Orthopaedic Surgeon

I went to see Mr Alanie needing a Total Knee Replacement. From the initial Out Patient appointment, through pre, peri, and post op, to the discharge out patient appointment, Mr Alanie was professional, polite, knowledgeable, easy to talk to, able to answer questions at an appropriate, understandable level, and always with a smile that puts you at ease. He shows in his approach that he enjoys looking after his patients and helping them. If ever I need a specialist knee surgeon in the future, I would definitely ask to see him again.

Mr Ricardo Peixoto

Ophthalmologist

My waiting time for tests and seeing my Consultant was minimal, especially considering the awful and treacherous snowy road conditions that day. Nursing staff were courteous, professional and friendly as was my Consultant, who even apologised for my waiting time, caused by the snowy/icy weather. My medical information/results were explained clearly to me and any questions were answered fully and satisfactorily. Everyone was respectful of me and my feelings . It was a courteous, friendly and extremely professional experience.

One Stop Healthcare

Anaesthetics, Audiology, + 48 more

I felt that I’ve been looked after from the beginning till end. From the anaesthetist to the nurses Thank you for your amazing staff and even when I woke up after the surgery the 3 ladies there are absolutely fantastic. I want to say thank you so much to Jacklyn she looked after me like a pro. I love how she made sure she listine to what I need and acted on it. Thank you! Of course Dr Sojitra always the best and will certainly travel far and wide to make sure his the one whose going to be my surgeon.

The Leeds Skin Clinic

Cosmetic (Aesthetic) Medicine

I was seen by Nurse Emma and I honestly had the best experience I could have ever asked for, she was patient, kind and explained everything clearly to me, after such a negative experience previously with my GP I was very nervous and scared to have my implant out, I spoke to Emma about this and she took everything very slow, constantly asking me if I was ok, everything about my visit with Emma was perfect, she is amazing and I would recommend her to everyone!

Dr Steven Hurel

Diabetes & Endocrinology Specialist

I've had the pleasure of visiting Dr Hurel as my endocrinologist. As you'd expect it's often unsettling having to visit an endocrinologist but Dr Hurel always takes the time to chat things through with me and has a real talent for simplifying what can be a very complicated medical area. His approachable manner and clear explanations make me feel completely at ease during every appointment. I appreciate the care and attention he gives to my concerns.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Amazing consultation and face scan with Eleni who prescribed an Obagi skincare system which is making my skin look brighter, tighter and fresher already. Several treatments from Monica which I am delighted with after having old cheek fillers dissolved from another clinic years ago. I feel like I have my old self back but renewed and refreshed because of Monica’s expert treatments giving a natural soft more youthful look. Very happy customer!

Miss Salena Bains

General Surgeon

Miss Bains was incredibly welcoming and kind, which immediately made me feel comfortable. She took the time to really listen to me and explained everything clearly, which I found very reassuring. She was efficient yet never rushed, and her professionalism and genuine care really stood out. She has a wonderful bedside manner and made the whole experience feel much less daunting.

Mr Thomas Roe

General Surgeon

I have been very pleased with all aspects of the assessment and treatment I have received from Mr Roe and his team. Very clear explanation of diagnosis and recommended treatment and all aspects of the surgery itself and post-operative recuperation well managed. Most importantly the result has been exactly how I would have hoped.

Mr Humza Malik

General Surgeon

I honestly can’t thank Dr Malik and the team for how everything went with the surgery. They made me feel genuinely happy and comfortable during my stay in hospital and explained everything that was taking place which made the experience 10X better. I’m very grateful for what they have done as they also acted quickly

Mr Sam Dobson

Obstetrician & Gynaecologist

I have just had surgery at The Park hospital. My Consultant Mr Sam Dobson was kind, supportive and reassuring. I received excellent treatment, and could not have wished for better, he is the best . Also Mandy has always been at the end of the phone to answer any problems. Simply the best dynamic duo.

Mr Alastair Kiszely

Orthopaedic Surgeon

Mr Kiszely was very Polite and professional .Made me comfortable to ask Questions and to discuss the surgery I had in Oct. Thank you so much ,for my surgery to be now pain free and have use back of my hand/thumb. All an amazing experience and not scarey as I had imagined. .