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One Ashford Hospital

Dermatology, Pain Management, + 21 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

My first appointment with Dr James Thing went very well though I had to phone the clinic to say that I would be late for my appointment since the taxi broke down on the way. I arrived at the clinic with my husband 15 minutes late, but I was seen by Dr Thing without further delay. He told us that there was a patient who was on hour late on that day perhaps due to the cold weather. Dr Thing checked my medical details, my knee conditions in both legs, examined my knees carefully before looking them closely on the screen. I had bilateral Ostenil Plus Knee injections while the doctor was guided by Ultrasound Scan to insert the needles into the exact area of my knees. I had a little sensation when the needles were inserted but it was done in a gentle manner that I was feeling alright throughout the time of insertion. The whole procedure went smoothly and the doctor said he would see me in a year's time. In the meantime I was to take it easy and rest well for my knees to heal and he would write me an email in three weeks' time to see how I was doing.

The iGP - Private Doctors - Carmarthen

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

Attended for a blood test. I’ve had multiple bad experiences with blood tests over the years. This is primarily because I have very small and narrow veins which disappear with the touch of a needle..☹️ I find the whole experience extremely painful and distressing … I explained all of this to Debbie, the wonderful and kind nurse who attended me. She was brilliant! Totally put me at ease and was incredibly supportive and gentle. I was definitely a challenge for her as my veins were completely uncooperative per usual. But she took her time and used the smallest needle possible to minimise any discomfort. She succeeded in the end and managed to get enough blood for a full blood count!! Miraculous! I am so very grateful to Debbie for turning a potentially very upsetting and negative experience into a positive outcome. She has helped me to regain a little more confidence in having my blood taken again. Thank you Debbie! 😊

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

North Wales Eye Specialist Centre

Ophthalmology

When I entered the premises I couldn’t believe the transformation that had taken place as I was familiar with the building when it was a hairdressing salon. It was spacious, immaculate and tranquil. Having been quite anxious before my appointment, I quickly relaxed as all the staff were extremely friendly and kind. All the tests were performed swiftly and smoothly with every concern for my comfort and my understanding of the procedures involved. Mrs. Matthews explained my forthcoming cataract surgery clearly, comprehensively and reassuringly and I was very pleased to be offered the surgery I such a short space of time. All in all I couldn’t have wished for a better experience with North Wales Eye Specialist Centre.

Skylight Psychiatry

Psychiatry

I had an online ADHD assessment with Bernhard Kelley-Patterson. Bernhard was very friendly and professional, I felt at ease throughout the appointment and would happily talk with him again. So far my experience with Skylight has been very positive, the wait times between communication emails are generally 3-5 days and it took approximately 8 weeks to get my first appointment after the registering my interest. Considering the NHS waiting list for an ADHD assessment is 4 years, I’d say that pretty damn good. I would highly recommend opting for Skylight through the ‘Right to Choose’ pathway via the NHS. Thanks Bernhard and thank you Skylight

Dr Mark Samaan

Gastroenterologist

Extremely happy with the service, care and everyone's attentiveness at the Cleveland Clinic. I was looked after by Dr Mark Samaan for the medical procedures. I felt safe under his care through his calm, thorough and clear words at every stage. The follow ups and the effort to notify information and results have been exceptional and most importantly with warmth! A million thank yous for everyone at Cleveland Clinic being absolutely brilliant. I finally have got an answer to what I have and can move forward to caring for myself in the right way.

Mr Thiruendran Gunendran

Urologist

I went to see Dr Gunendran with an ongoing water infection after several visits to my GP no one could sort it. I cannot thank Dr Gunendran he’s was professional and very supportive I cannot thank him enough for sorting out my problem. Nothing is to much trouble he’s a very kind and professional man , putting his patients first is his priority . He’s one of the nicest and kindest doctors I’ve ever met and explains everything to way I could understand.My months of suffering hrs now sorted thank you so much.

London Gynaecology - Harley Street

Obstetrics & Gynaecology

Dr. Muglu has been one of the best consultants I have ever seen. I read his reviews before booking and they are all true. He is kind, patient and explains everything in understandable terms and is never in a rush to get you out and onto the next one! He went above and beyond to advise me even once my gynae tests were completed and we were had to explore other options. The support staff were also always welcoming and attentive. Overall, a fantastic experience. Thank you!

Mr Shaheen Khazali

Obstetrician & Gynaecologist

I came to Dr. Khazali with an MRI and severe pain from adenomyosis and a fibroid. He was able to address all treatment options in details and he shared both the latest state of the art approaches as well as his long practical experience. What also stood out to me after struggling with such a complicated illness was that I felt not only treated, but genuinely heard and understood. I felt comfortable asking questions, expressing my concerns, and advocating for myself.

The Prostate Centre

Urology, Oncology

I received excellent care from Mr Challacombe for prostate cancer, diagnosed in 2023. I had a robotic total prostatectomy for a high grade cancer and two and a half years later I remain cancer free, with normal urine continence and satisfactory recovery in erectile function. My follow-up appointments are always on time as scheduled. I highly recommend the professional care provided by Prof Challacombe to any man faced with a diagnosis of prostate cancer.

Mr Georgios Kiziridis

Orthopaedic Surgeon

Thank you for the exceptional care you provided during my foot fracture treatment. I felt supported, informed, and genuinely looked after throughout the entire process. Your calm, confident approach made a difficult situation much easier to navigate, and I’m truly grateful for the skill and attention you brought to every appointment. My recovery has been smooth, and I credit that to your expertise and the reassurance you offered along the way.

Dr Francesco Lo Monaco

Cardiologist

Dr Lo Monaco is always professional and kind. He explains the situation and areas of exploration needed well and with patience and in laymen terms. He is flexible in which practice he can be seen and where necessary through different media. Although my cardiac problems are managed, when things change this extra attention to details really helps alleviate concerns

Mr Tawqeer Rashid

Vascular Surgeon

Excellent consultation with Dr Rashid. He took a detailed history, gave me a thorough examination, explained my options for treatment, answering any questions that I had, and helped me to decide the way forward. He was very professional and is a real expert in his field. He clearly keeps up to date with the latest advances in his specialist area.

Dr Ewan J McKay

Cardiologist

Dr McKay put me immediately at ease with his calm relaxed manner . He listened to my concerns and explained his thoughts on my symptoms and issues clearly . He outlined possible tests and options going forward and made sure I understood why . I was very pleased with my initial consultation.

Mr Parm Johal

Orthopaedic Surgeon

Mr Johal is an excellent surgeon. Prior to my treatment he was very clear when explaining the procedure. I felt very confident in his care. My knee replacement surgery was a complete success and he was very thorough at my follow-up appointment answering all my questions. A gentleman.