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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I had an incredibly positive experience at Delamere and I’m very grateful for my time there which has been transformative. The programme is extremely well structured and thoughtfully designed - a really well-rounded mix of therapy, group work, education and peer support. The staff are kind, dedicated and create a safe, supportive environment where real change feels possible. I want to give special thanks to Mark, my therapist, and Gary, my mentor. Their honesty and approach made a huge difference to my recovery. I felt seen, challenged in the right ways, and supported to build real clarity and confidence. I made meaningful progress and left feeling stronger, clearer and had regained hope for the future. The only area I feel could be improved is the level of psychiatric support. During my stay, patients were offered one 15-minute appointment with the psychiatrist, which felt brief especially for those with more complex mental health needs. I would have valued more collaboration and communication around medication decisions. Strengthening this aspect of care would make an already excellent programme even better. Overall, I’m extremely thankful for my time at Delamere and would definitely recommend the centre to others seeking recovery support.

Mr Tony Jacob

ENT Surgeon

After a year of back and forward to various different hospitals and appointments and symptoms being ignored, I finally and thankfully was seen by Mr Jacob. He was very professional, friendly and most importantly saw and heard my concerns. I got answers and was booked in for surgery. I had a very enlarged thyroid with numerous nodules that had previously been missed by other consultants and my symptoms absolutely debilitating. During surgery Mr Jacob found my thyroid had also grown around the back of neck so took a little longer. I felt great after my surgery, Mr Jacob came to see me the next morning and I was kept in updated of what was going to happen throughout and after the surgery. I had no questions unanswered and felt very cared for. Im extremely grateful that Mr Jacob was my surgeon and would highly recommend him. My scar is barely noticeable only two months later and my healing was fairly easy - thanks to Mr Jacob my procedure was a great success!

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I had a Teams meeting today with Angela about my nutrition, as I’m looking for ways to gain weight. She was completely non judgemental, incredibly warm, and made me feel comfortable throughout the whole conversation. She never made me feel bad about my eating habits and was very kind and understanding in the way she worked with me. She gave me really sound advice and clear, practical feedback on how I can improve things going forward, particularly around healthy weight gain. I wasn’t sure what to expect going into the meeting. I half expected to be told to cut out lots of foods and start eating things I didn’t like but instead, she took the time to understand what I like and don’t like to eat. Overall, she was extremely helpful, supportive, and approachable, and I genuinely appreciated the session. I thought she was great.

Tayside Complete Health

Cardiology, Clinical Psychology, + 18 more

This is truly a very pleasant clinic. All staff put you at ease and treat you very well. I had an upper endoscopy performed by Dr Craig Mowat. He is a really patient, polite and conscientious professional man who listened to my concerns and talked me through them. He was very thorough and suggested how I could relive my symptoms mean time until my procedure, which was only a few weeks later. He explained exactly what would happen. The experience was very calm and I was put at ease. Dr Mowat told me of his findings immediately after the procedure and called me to discuss biopsy results a couple of weeks later. The whole experience was calm and quickly put my fears to rest. Thank you very much for lifting a huge weight off my mind - I can now get back to enjoying life!

Mr Damien Yeo

Ophthalmologist

My son attended for squint surgery on both eyes. Mr Yeo and his team were amazing and as a family we can not thank him enough. They made my 12 year old son feel at ease and explained everything they were going to do in a clear and professinal manner. Even after the surgery a member of Mr Yeo's team came to explain the next steps in my son's post-operative care. Thank you for taking such good care of our son and for all you have done. It is very much appreciated and I know this surgery will have a massive impact on the social aspect of his future as before this surgery his squint had started to impact on the things he enjoyed such as sports. He now can't wait to get back on the football pictch once he has recovered :)

Mr John Terrace

General Surgeon

I am highly satisfied with the care and treatment I received from Mr Terrace during my recent hospital visit. He was very friendly and courteous with a pleasant bedside manner, while at the same time being very professional. I knew from the outset that I’d chosen the best consultant to carry out my procedure. Everything was clearly explained and I felt very confident that the necessary surgery would go well, which indeed it did. I am delighted with the way I’m feeling just one week after my surgery. I would highly recommend this consultant to anyone requiring my type of surgery. Overall my visit was a 10 out of 10 experience and I am very grateful to Mr Terrace and his team.

Skylight Psychiatry

Psychiatry

I would highly recommend Skylight for anyone seeking an ND assessment. From the initial inquiry to the final report, the communication was exceptional—they explained every step of the process so I knew exactly what to expect. Key Highlights: Wait Times: The appointments ran perfectly on time, which I truly appreciated. Supportive Staff: They were patient with my questions and created a non-judgmental environment. Helpfulness: They provided clear next steps and resources that felt genuinely useful rather than generic. It’s clear they actually 'get' neurodivergence rather than just checking boxes

Skin55

Dermatology

Skin55 at 55 Harley Street delivers an exceptional patient experience from the moment you arrive. The process is smooth, organised and thoughtfully managed, with clear communication at every stage. The environment is modern and beautifully designed, yet warm and welcoming, which immediately creates a sense of comfort. Appointments run efficiently without feeling rushed, and the team are attentive and considerate throughout. The overall journey feels structured, supportive and genuinely patient-centred — a standard of care that reflects the very best of Harley Street practice.

Woodthorpe Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 12 more

I had a two night inpatient stay recently after having fairly major surgery at The Woodthorpe Hospital. The individual and quality care I received from my Surgeon, Anaesthetist and Nursing staff made my experience a very positive one. The room was well equipped and the food was good, with every need catered for. Special thanks for making allowances and letting me stay until late in my room on day of discharge. I would definitely recommend this hospital for an overall positive experience.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

Had a pre-assessment with a wonderful Nurse, I feel terrible for forgetting her name, but she was fantastic. Did blood tests, didn’t even feel a scratch. And she did many other tests, blood pressure, ecg, swabs etc. she explained everything so clearly, so professional, but above all this, she was one of the friendliest people I’ve met. Such a lovely young lady. She saw me bang on my appointment time. No waiting. Perfect experience.

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

I always feel relaxed when visiting this clinic, knowing I’m in expert hands. Dr Taylor-Barnes is attentive, professional, and highly knowledgeable across products, procedures, and treatment options. Her expertise inspires confidence, and I’m consistently delighted with the results. I highly recommend her for injectables, laser, or any aesthetic treatment. Outstanding care and results every time.

Mr Robert Lee

Orthopaedic Surgeon

Mr Lee recommended spinal fusion for my back pain. This was done initially in 2016 and further fusions were done 2016. Consultations with Mr Lee were informative, he has always explained diagnosis and possible surgery clearly. I have always felt totally safe with his decisions. Throughout operations, hospital stays and consultations Mr Lee has been kind and caring.

Mr Gavin McCoubrey

Plastic Surgeon

Mr McCoubrey is friendly, approachable and professional. He explained everything in detail and answered all my questions, which put me at ease throughout the whole process from consultation through to surgery and the follow up appointment. I would highly recommend him as a skilled consultant specialised surgeon.

Dr Victoria Swale

Dermatologist

Dr Swale is an excellent doctor in my opinion - knowledgeable, personable and crystal clear in her communication. She also takes an interest in you as person, not just as a specialised set of symptoms. She has helped me hugely with my skin problems and I feel much reassured under her care.

Mr Arvind Mohan

Orthopaedic Surgeon

Dr Mohan was very professional, very understanding very helpful explained exactly what I was going to have done to my shoulder. I was in a lot of pain but the operation went really well. I’m so grateful that I got to see this doctor 5 star always and very happy with the surgery.

Dr Shachi Mishra

Obstetrician & Gynaecologist

Really fantastic. I was put at ease, everything was explained so clearly and I really appreciated her showing me the scans/visuals as we went along. She took the time to get to know me and my concerns and I felt listened to and my questions were addressed.