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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

Ms Shabana Syed

Obstetrician & Gynaecologist

I cannot speak highly enough of Miss Syed and the exceptional level of care she provided. From the moment I met her, she was warm, compassionate, and genuinely attentive. What truly set her apart was how quickly she recognised that my issue wasn’t gynaecological and immediately took action, moving my care to an appropriate consultant to continue investigations. Her communication was outstanding throughout. She frequently went above and beyond, even calling outside of office hours to make sure I had the information and support I needed. That level of dedication is incredibly rare, and it made an enormous difference during a very stressful time. I have never experienced such thoughtful, proactive, and considerate care from a consultant. Miss Syed is an exceptional clinician and an extraordinary person. I would wholeheartedly recommend her to anyone seeking a gynaecologist who combines expertise with genuine kindness and commitment.

Mr Thomas Finnigan

Orthopaedic Surgeon

Mr Finnigan was very gently spoken, and he helped me feel calm and safe. He sppke about what would happen in my operation and spoke me through it all. At all times he asked if I had any questions, and I felt happy and comfortable to ask whatever I needed. Or asked for more information also. He was very kind and answered everything so I could understand. I felt very safe to have Mr Finnigan as my consultant, and I am extremely happy with my surgery which went very well. In my appointment following my operation, i was happy to show him I had full movement of my knee joint and it was repairing well. I would definitely tell any of my family of friends to use Mr Finnigan, and the Spire Manchester Hospital. I also would like to shout out and thank every member of staff, from the porters to administrators, to nurses and all the way up to the Consultants, for the way they looked after me. So “THANK YOU!” 😄👍

Schoen Clinic Chelsea

Coaching, Holistic Therapy, + 7 more

My care at this clinic has been outstanding and I would recommend it to anyone needing expert psychiatric support for complex trauma. The service is psychiatry-led, with the consultant coordinating treatment plans and supervising input from psychology, occupational therapy, group therapy and trauma modalities including EMDR, DBT, CBT and embodied psychotherapy. This ensured that care was coherent rather than fragmented. I initially attended four in-person sessions per week and have now safely transitioned to monthly. The team have specialist expertise in workplace bullying, institutional power dynamics and identity-related trauma, which is unusual to find. The level of understanding and clinical leadership has made a meaningful difference to my recovery, and I could not recommend the service more highly.

Fortius Clinic Wimbledon

Chiropractic, Health and Social Care, + 5 more

Steve is excellent. Personable and very professional and clearly knows his stuff. He operated on our son following a shoulder dislocation playing rugby. Throughout the process, Steve was clear with the surgical options and very thorough in his explanations, particularly understanding with the emotions of a teenager and his desperation to be back on the pitch again. He has a friendly manner and was always quick to answer extra questions we had between consultations. He did an excellent surgical job on our son and we’d have no hesitation in recommending him. We are very grateful for his care and are very pleased with the result of his expertise and handiwork. Thank you so much Steve and team.

Dr Fiona Wright

Dentist

My son had a surgical extraction and the procedure was very calm and relaxed for him. I was able to be there too, so I watched the whole procedure and was very impressed at how clean the procedure was, resulting in a positive experience and successful extraction, ahead of upcoming orthodontic work. Waiting times weren't too long, although for private treatment we had hoped to be seen a little sooner than we were. The practice staff were friendly and very welcoming and high standards were evident throughout, in terms of hygiene and care. My son has no pain and is recovering well. Dr Fiona Wright communicated well throughout with my son and made him feel comfortable and at ease.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

My operation was 3.5 months ago, my check up appointment was supposed to be 4-6 weeks after. This got postponed 4/5 times due to apparent emergency surgery that was known a week in advance each time. I rang and spoke to the surgeons secretary when it was postponed again and I couldnt make the new date due to work, it kept getting postponed and explained I was having problems ( wound opening multiple times and infection ) I was told to leave work, I explained i couldn't due to my job and working away on that date over two weeks, she said we'll if you don't want the new date then don't have it. She was very rude and tone was awful.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

My overall experience at the clinic was exceptional. When I first booked my appointment it was scheduled for a week later, but I asked whether there might be any cancellations before then. The team were incredibly helpful and thoughtful — they called me back and arranged for me to be seen the very same day. From start to finish, the service was efficient, compassionate, and reassuring. At what was a very anxious time for me, everyone I dealt with was kind, responsive, and professional. I felt genuinely cared for and supported throughout my visit, and I am extremely grateful for the outstanding care I received.

Dr. Rebecca Poet

General Practitioner

I have felt exceptionally well looked after over the past three years. From the very beginning, my symptoms were listened to, thoroughly discussed, and always taken seriously. I never felt rushed, and every appointment left me feeling reassured and supported. A clear, thoughtful plan was put in place to help improve how I felt, and I’ve genuinely noticed the difference. The level of care, understanding, and professionalism has been outstanding, and I have felt truly cared for throughout my journey. I’m incredibly grateful for the support and would highly recommend to anyone seeking hormone care.

Check4Cancer

Diagnostics & Testing, Oncology

I didnt visit a practice, this was a blood test that was sent by post to me with an at home kit. So my rating is based on the blood test. I will visit a practice in early February to do a skin check. But everything was packed securely and sent quickly, and you appear to have received it very quickly and given me a result within a day of receiveing my blood, which I fully appreciate. The only thing I would mention about the process was the amount of blood I could get out of three fingers was less than what you asked for. Luckily it was enough for you to do the test.

Dr. Farhan Syed

Orthopaedic Surgeon

Consultant wanted to know whether I was glad I had the hip replacement, had it made a difference, and I confirmed it had as I no longer had the pain that side and had more flexibility. He checked the scar and said to massage this now. I explained was having problems with my other hip but he said as not on regular pain killers they would not consider surgery as yet. He said he would see me again in 6 months but this could be brought forward or pushed back depending on how I am. I was very happy with this flexibility and with my consultation.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Dr Tang was simply wonderful. He was very kind, gentle and understanding of my worries and health problem. He explained the procedures well and reassured me. After the endoscopies he reported back and explained clearly what he had found. All the staff at Hadley Wood were also extremely friendly, competent and reassuring, particularly Nurse Grace. Dr Tangs secretary was extremely efficient and friendly. She was quick to respond to my messages and ensured my consultations and treatment happened smoothly and speedily.

London Skin Clinic

Cosmetic (Aesthetic) Medicine, Dermatology

Hugest thanks to Dr Onur Gilleard for removing the cyst like lump on my face - he is an incredible highly skilled Plastic surgeon - the procedure was pain free, very quick and I couldn't believe how neat and small the incision and stitches were which are healing beautifully. It was only a week ago however I have absolutely no doubt that there will be minimal scarring due to his expertise. Dr Gilleard and the nurse were incredibly kind and caring and totally put me at ease. Would totally recommend to anyone.

Dr Karen Guerrero

Obstetrician & Gynaecologist

Dr Guerrero has all the qualities (and more) that one could hope for in a doctor. She’s kind, compassionate, knowledgeable and exceptionally professional. She goes out of her way to explain things clearly and to reassure you. She is also very approachable and immediately puts you at ease. I trust her 100% and feel immensely grateful that she was able to perform what was quite major surgery on me. I genuinely don’t think I would have gone through with it, if it hadn’t been her.

Mr Rahul Lunawat

Urologist

I paid privately to have kidney stones removed because of long delays on the NHS. Mr Lunawat was well prepared in the initial consultation to quickly and efficiently take the steps needed to ensure the appointments and procedures went smoothly. He answered my many questions with a very caring and reassuring attitude both before and after the operation. He also arranged a program of aftercare. So on the whole l was very pleased with his professionalism and beside manner.

Professor John Timperley

Orthopaedic Surgeon

I have recently had my right hip replaced with Mr Timperley carrying out the procedure using the Spare technique. The service and Care I received from him has been second and none. I was very apprehensive about having any procedure done, but he reassured me and gave me all the facts.I couldn’t have asked for a better surgeon and one that I felt I could trust. I have no hesitation in recommending Mr. Timperley to anybody reading this review.