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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Mr Graeme Hopper

Orthopaedic Surgeon

I am an international masters hockey player , which normally involves playing 5 full games over a 10 day period. Eighteen months ago I got constant pain in my left knee. During a tournament last year I was really struggling to play as was in constant pain from game one and it only got worse over the tournament. I got an MRI and had a consultation with a specialist knee surgeon, who stated that the pain was mainly due to wear and tear. The cartilage had thinned and there were signs of osteoarthritis and inflammation. We tried a cortisone injection which did absolutely nothing for me. I was reluctant to get a partial knee replacement but was not keen on the recovery time and also how successful it would be. After finding out about arthromacid and doing some research I decided to give it a go as it is much less invasive than surgery. The procedure was very straightforward and had a bit of stiffness and a bit of constant pain for about 10 days. Since then I have had bit of constant pain but the majors thing is that I don’t notice it when playing and even managed to play 5 games in 10 days with only a very slight degradation in performance and no significant increase in pain. I am very pleased with the outcome of the procedure and am hoping to be continue playing into the future.

Mr Raj Nigam

Urologist

I underwent a circumcision procedure after being diagnosed with a medical condition. Mr Nigam and his secretary Jessica were brilliant from the very first email response right the way through to my final review. All my questions were answered promptly and the whole process was managed in a really efficient, dignified and professional manner. My initial consult was arranged within 48 hours of my first enquiry email, and after informing the team that managing this was time sensitive, my treatment was booked within 10 days. I was really well prepared for what to expect and the post-op phase, and truly found that there was little/no discomfort. I'd 100% recommend Mr Nigam and Jessica for anyone in need of his expertise!

Mr Mark Farndon

Orthopaedic Surgeon

I have had several operations under the care of Mr Farndon over the years and I have recently undergone a full knee replacement under his care. Mr Farndon is very professional, caring and always has time to listen to your concerns. Mr Farndon came to see me after the operation explaining everything to me and also visited the next day. All the staff at the Duchy were efficient and caring. With the expertise and continual care by Mr Farndon and his team I am on the road to recovery and I would certainly recommended Mr Farndon as I have already done to family and friends.

Mr Tom Holland

Obstetrician & Gynaecologist

I couldn’t recommend Mr. Holland enough - he’s exceptional at what he does whilst also being an incredibly kind and caring individual. I came in to see him on 24th November with severe abdominal symptoms after receiving poor treatment from NHS A&E services. He straight away diagnosed me with ovarian torsion and performed emergency surgery that day to remove the cyst. The treatment and care I received was second to none and his calm and professional demeanour put me at ease despite a very scary situation. Thank you so much for everything you have done Mr Holland!

Skin Horizon

Cosmetic (Aesthetic) Medicine, Dermatology

I had an excellent experience at SkinHorizon Clinic for hair loss treatment. I completed three courses of microneedling with exosomes and the results have been outstanding—visible improvement in hair density and overall scalp health. The team is professional, knowledgeable, and truly attentive throughout the process. I highly recommend SkinHorizon Clinic to anyone seeking effective and advanced hair loss solutions.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I had a telephone consultation with Dr Rakesh Patel today. He was kind, understanding, positive, practical and clear. He took a thorough history and was very empathetic, offering realistic suggestions on lifestyle strategies as well as medical support. I have a clear plan of action and would feel confident in recommending Dr Patel to anyone else wanting a warm, well-informed and efficient experience.

Mr Amit Patel

Ophthalmologist

Mr Amit Patel has a very calming effect on his patients and clearly explained the whole process of my pending operation and my part in the post operation treatment. Further, I am pleased to be given the chance to write and report just how successful it was and that I am more than happy with the results. A huge thank you to Mr Patel, all his medical team and his very helpful Administrator.

Dr Ankur Gulati

Cardiologist

Dr Gulati was excellent throughout my consultation. He was highly professional, took the time to explain everything clearly, and was very approachable and available for questions. I felt that all of my concerns were fully addressed, and I was involved in making a clear and reassuring plan together. I am very happy with the care I received and would highly recommend him.

Mr Vish Patel

Orthopaedic Surgeon

I have been seeing Mr Patel over the past year for issues related to my shoulder AC joint, I have found his advice helpful and had visited physio for several months before it was decided an operation was required Mr Patel carried out the operation and has seen me 2 times since, this visit today was final sign off as the issue is now resolved.

Mr Steve Hayes

ENT Surgeon

Mr Hayes was wonderful. He was knowledgeable about an unusual condition, very kind and comforting during an uncomfortable procedure, and organised an MRI very quickly. Clean and comfortable hospital with really friendly staff. Highly recommend and wouldn’t hesitate to return. Prefer it to Sarum Road, much nicer experience, above and beyond.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

Actually I thank Allah and the doctor that referred me to this wonderful Cleveland clinic in London. Because I have never been treated with care and respect in any hospita like what I have experienced i hope you guys will continue like that regardless the condition of the patient. Please keep it up Thanks l

Real You Medical Aesthetics Clinic

Cosmetic (Aesthetic) Medicine

Dr Kathryn is a dkin wizzard! She did her special erbium laser on my hands a face and I'm in the road to rejuvenated skin now. Her care and medical expertise is very impressive and I feel fully looked after. Highly recommend Dr Kathryn at Real You Clinic in St Margaret’s Twickenham.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

My experience has been life changing. The program has been incredible and helped me work through problems I didn’t see as possible to solve. The staff and team are incredible and helped at every possible opportunity. Couldn’t say anything bad about the place if I tried.

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

I have no issues with the Hospital or, importantly its Staff. Right from arriving and registration through the receptionists, waiting area,/areas to the point of consultancy, everybody, irrespective of their particular role, were very helpful and friendly.

Nuffield Health The Holly Hospital

Paediatrics, Obstetrics & Gynaecology, + 10 more

I was surprised by the size of The Holly Hospital. Everyone was very helpful and made an effort to put me at ease. Receptionist very welcoming. I felt the visit went smoothly and there was a good feel of everyone being very organised.