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Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

The hospital was very clean, staff were very friendly and helpful. The procedure staff were particularly nice and professional. I was very happy with the procedure and the level of professionalism and also good bedside manner. One/two areas which could be improved if you are interested : 1. Pre-procedure information suggested an overall time from entry to release of approx 2hrs. With a 6pm admission time, I assumed I could arrange a collection for 8.30pm with some time to spare. However, on arrival, after approx 1hr 15mins it became apparent that the admission time of 6pm was a general time for 3 patients to be admitted and seen that evening between 6-9pm. I happened to be patient no.2, so was seen around 7.30 and released around 9, meaning I could not use the lift arranged (my wife &kids were ok til then, but not after). This then presented me with a choice of either taxi home or to ask someone at short notice to come and collect me. Had I known the range of procedure/release times in advance, I would have arranged a different, more appropriate, lift from the start. This leads to point no.2 2. I was not made aware of the choice on whether to have sedative or not. The literature states "you will be given a sedative" not that you have a choice. After the delay above, this then created a difficulty whereby if I took the sedative, I could not legally be released to an unknown taxi driver and would have to arrange another lift at short notice or not take the sedative. I opted to not take the sedative. Had I known this option was there, I could have driven myself to and from the appointment. It also would have saved my wife and kids spending time in the car on a busy evening. In connection with this, during the appointment, it sounded like release/recovery after the sedative was likely to be several hours, so release before 10-11pm was unlikely from the start and it was always probably going to be later if I took the sedative. Please don't take the above as criticism, just highlighting that making the choice on sedative clear would have allowed me to more easily plan both my transport. Also providing a bit more detail on the admission/procedure time range and release time range would have allowed me to more easily arrange appropriate transport. Basically, more information would have made things a bit easier is all

Abbington House

Holistic Therapy, Psychiatry, + 1 more

Had a very warm welcoming at Abbington house, staff and peers were very nice. Room was nice, quite overwhelming to start with, with it being my first time at rehab. I then started to feel more comfortable with the help of the staff and my peers, putting me out of my comfort zone probably was the best thing they could of done otherwise I wouldn’t of been so open. Staff very accommodating, my therapist was very empathetic, I got on with her very well, opened up slowly but eventually we got there. I still feel I have stuff to work on, my co dependency and self love but I know that will come in time, from outside sources, just think they should not of mentioned that I would be getting DBT therapy whilst I was here as that was one of the selling points to me coming to Abbington house. The only other down side was prior to coming in I was told I would have at least one, one to one a week. But that did not happen for the the first 3 weeks, so felt a bit let down, so did my parents which they then raised there concerned to Mikey, who was quick to come up with 2 options to compensate this, which I thought was very good.

Moorfields Private Eye Hospital

Ophthalmology

I attended the hospital to have planned eye surgery consisting of cataract removal, lens replacement and full thickness corneal replacement under general anaesthetic. I arrived early and was allocated to a private ensuite room with secure storage. Nurses confirmed all the necessary checks that had been conducted the previois day in pre-assessment. A nurse applied gel to my hand to numb it ready for a cannula and provided surgical stockings. The anaesthetist visited to re-confirm details and provide reassurance. The surgeon visited to review procedure and risks. The nurse accompanied me to the anaesthesia room and looked after my clothes. After fitting the cannula painlessly, after the anaesthetic I knew nothing until awakening in recovery, with a pad over the affected eye. I was taken back to my room feeling fit and well. Nurses checked on me and provided the refreshments I had ordered. The surgeon visited again to confirm the follow up appointment. Medications were made ready, with post operative guidance. My chaperone arrived to take me home. The whole thing was completed on schedule.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

I want to express my deepest gratitude for the exceptional care Mr Hisham Hamed provided over the past ten years. From the very first appointment, he brought not only expertise and professionalism, but also genuine compassion—something that has made all the difference throughout my journey. His calm, confident approach has always reassured me during moments of uncertainty, and willingness to listen, explain, and guide with such patience has helped me feel truly supported. It’s rare to find a surgeon who combines extraordinary technical skill with such kindness and humanity, and I feel incredibly fortunate to be under Mr Hamed’s care. He’s simply the best! I’m grateful for his dedication, meticulous attention to detail, and the trust he’s built with me over the years. He has had had a profound impact on both my health and my peace of mind, and I am sincerely grateful for everything he’s done. Mr Hisham Hamed is an exceptional surgeon and an exceptional person, and I cannot thank him enough for the care he continue to provide.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

I am so grateful to Delamere for my 4-week stay. The facilities are truly incredible - comfortable, well-appointed and a palpable feeling of safety. The staff are such caring, friendly and interesting people - with the relevant experience to truly empathise and help with our unique circumstances. The food is world-class, with a wide range of options and affordances for those with dietary restrictions. The suite of experiential options will introduce you to new therapeutic experiences, many of which you may take away with you. The curriculum is focussed and has real depth, and is taught by professionals with real experience of addiction. The clinical staff are wonderfully attentive and caring, and will move mountains to make you comfortable. I am so pleased to have made the decision to stay at Delamere and would recommend it whole heartedly to anyone who wants to make a change.

Dr David Treagus

Dentist

I felt put at ease right away. David took his time and made me feel that he was taking care in what he was doing. He was also good at explaining what he was doing as he worked through the procedure. He explained the risks and that it might not work and I was aware of when he had to change an approach. I appreciated that he did not just try to make it work but thought through the full outcome and what options he could try. He never came across as anything other than professional and in full control even though this was a tricky procedure due to the lack of tooth left. He also allowed me time to ask questions and didn't make me feel that I didn't need to know. The dental nurse was also very good and very calm. They worked extremely well together and I felt comfortable with the support she provided.

Cathedral Eye Clinic

Ophthalmology, Optometry

As per usual every part of my visit is very professional and all the communication is prompt and informative, it is good to receive a copy of the progress. My last visit was on Saturday 6th December and it was a review of the laser treatment on my left eye - I was delighted when the review confirmed that the pressure on my eye had fallen to normal - this was a 50% reduction. I only had to put one eye drop at night. This was very professional and I have a six monthly review in my diary for 2026. I would have no problems at all in recommending Cathedral Eye Clinic.

Mr Niall Sullivan

Orthopaedic Surgeon

All my interactions with Mr Sullivan have been excellent. He has consistently answered my questions clearly and in thorough detail, ensuring I always felt fully informed about my treatment and recovery. His manner has been calm, reassuring and genuinely empathetic, which made a significant difference during what could have been an anxious time. I am very grateful for the clarity of his explanations, the time he has taken at each appointment, and the confidence he has given me throughout the process.

Lantern Clinic

Diagnostics & Testing, General Practice (GP), + 3 more

Dr Margarita was very knowledgeable and kind. I would definitely recommend coming to the Lantern Clinic. I felt listened too and she emphasised as a woman with my issues. I had plenty of time to chat and didn’t feel rushed,. Dr Margarita devised a plan for me to follow and recommended a gold standard brand of supplements I should start. I am booked in for a follow up appointment in several weeks time, to discuss how my treatment plan went and if I saw improvements.

Mr Debendra Sahu

Ophthalmologist

I saw Mr Sahu on Thursday 4th December 2025 I was terrified frightened what was going to become of my eye's. What a man, a gentleman a true professional who took his time to explain in detail what was wrong with my eyes and what could be done to help me. It's going to take time to go through procedures and operations, but at the end of the day if my eyes have been saved it will be entirely down to Mr Debendra Sahu, thankyou Sir. Kind Regards Graham T.

Dr Fiona Wright

Dentist

Dr Fiona was amazing in dealing with my dental issue - in what was probably a very ordinary treatment case for her (wisdom tooth extraction with sedation), was a very anxious procedure for me. She dealt with me gently and sensitively; the procedure was explained very simply and both the treatment and care by her and her colleagues were outstanding. It was very much appreciated!

Miss Jessica Preshaw

Obstetrician & Gynaecologist

Miss Preshaw was very thorough and kind during the appointment, she took her time and explained everything clearly, asking lots of questions to help establish the root of any problems. The consultation was exceptionally thorough and I appreciated the doctor’s thoroughness and gentle manner. She went above and beyond to try and solve the problem in the same appointment.

Dr Mohan Babu Rathnaiah

Psychiatrist

A very knowledgable dr who has helped my husband to live a normal life after years of suffering with his mental illness…..always listens and knows what treatment is best ……my husband had lots of days where he couldn’t face the day through anxiety…the treatment has helped him recover along with reassurance from dr mohan advice and trust in the medicines prescribed

Lanthorn Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

Absolutely fantastic. The staff at Lanthon were so friendly and it was a beautiful, calming space. The whole process felt very smooth and each step was clearly explained to me. I also received my results super quickly (just 2 days!) and loved how they came with a detailed report from a doctor, explaining them all in a personalised manner. 10/10 all round!

Dr Mark Gorman

Plastic Surgeon

Excellent experience with Dr.Gorman! I couldn’t have asked for anything more. He explained everything I needed to know in detail, went over everything so he understood, and delivered the most perfect breast augmentation, better than I could have imagined. Huge thank you!! Highly recommend!

Mr Ravikrishna Mamidanna

General Surgeon

Was very kind and explained everything so well a fantastic dr and very informative and explained it in a way i understood brilliant booked my surgery for around 8 weeks from when i saw him which i couldnt believe how fast i could get in this will change my life im so grateful