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Prof. Hector Chinoy

Rheumatologist

I need to express how disappointed we are following the appointment we attended on the 4th February. We took a lot of time to research the best person who we felt could help us to find some answers. We have been constantly ignored and fobbed off by the health professionals who do not seem to want to listen or understand and unfortunately this seems the same when paying for a private consultation. You do have a friendly manner bordering patronising and seemed to want to rush us through the appointment with little interest in suggesting anything other than what the NHS has already said. Was this due to your perception of our ability to pay for future appointments? Prior to the appointment we filled in the form requesting information which you sent asking for details of the problem and what is important to my partner. It was immediately evident that you had not taken the time to review the information she had shared because you had to ask who I was, had you read the information you requested you would have been aware. I believe that my partner has Osteoarthritis and Osteoporosis. I said this in the appointment and your response was that Osteoarthritis and Osteoporosis are two distinctly different conditions. This was very patronising as we are aware that they are two separate conditions, the point was that we feel she has both. The two are not, to my understanding, mutually exclusive. My partner has many symptoms which could be associated with an autoimmune disease which is why we wanted to rule this out. We specifically chose you to make an appointment with due to your well documented interest in autoimmune diseases. Unfortunately, we did not feel that you had any curiosity or interest in supporting us. If you are unable to provide any suggestions other than osteoarthritis in the shoulder, please could you suggest a specialist who may have the knowledge, interest and curiosity to support us moving forward.

Mr Tanujan Thangarajah

Orthopaedic Surgeon

Not sure where to start, but I honestly can’t recommend Dr Tan highly enough. As a boxer, he immediately understood the type of issue I was dealing with and knew exactly what to look for. I’d previously had nine months of physio and was constantly reassured that things were improving, but deep down I knew they weren’t. After an MRI, it became clear there were loose bodies in the joint. I was then referred to Dr Tan, who was confident they could be removed and that recovery would be quick and he was absolutely right. He was incredibly accommodating and even rearranged things to fit me in for surgery as I was due to go away, which I really appreciated. The surgery itself was a breeze, and I had no major pain afterwards, which was a huge relief. Everything moved quickly and smoothly, start to finish was all done within a month, which was amazing. Dr Tan was thorough, helpful, and flexible throughout, with a genuine focus on getting me back to sport as safely and quickly as possible. You can even Google or AI-search him and he comes up as one of the recommended elbow surgeons in the UK, so I’m very glad I was in his care. Brilliant doctor and a genuinely nice guy. I also want to mention his secretary, Julie, who was fantastic, always helpful, easy to reach, and happy to answer questions, even if it meant going back and forth. That level of support makes such a difference. This is exactly the kind of team you want looking after you. Thank you, Dr Tan and Julie. I’m very grateful, and I hope this review reassures others and gives them confidence that they’d be in great hands.

Vision Scotland Glasgow

Health and Social Care, Ophthalmology, + 1 more

My first appointment was arranged within a week. After my appointment I was offered surgery in exactly one more week. Everything was great, lovely facilities, lovely staff. Everyone was very friendly and constantly being offered coffee etc. On every occasion I was taken either on time or early. I was put at ease and everything was fully explained and what the best lenses for me would be, based on my history and interests. On the day of surgery, everything went fine and there was no pain whatsoever, merely a strange feeling as the surgeon did his stuff. Afterwards I was given advice re eye drops and aftercare and again all great. Everything was fine when I got home, merely discomfort and that soon passed. I had plenty of people checking and following up that all was well. Finally, I had a follow up visit after a few weeks and again everything was great and very professional and I was advised to see my optician and GP. Throughout my time, the service I received was first class.

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I had a Teams meeting today with Angela about my nutrition, as I’m looking for ways to gain weight. She was completely non judgemental, incredibly warm, and made me feel comfortable throughout the whole conversation. She never made me feel bad about my eating habits and was very kind and understanding in the way she worked with me. She gave me really sound advice and clear, practical feedback on how I can improve things going forward, particularly around healthy weight gain. I wasn’t sure what to expect going into the meeting. I half expected to be told to cut out lots of foods and start eating things I didn’t like but instead, she took the time to understand what I like and don’t like to eat. Overall, she was extremely helpful, supportive, and approachable, and I genuinely appreciated the session. I thought she was great.

Mr Tim Worthington

General Surgeon

Mr Worthington explained on the basis of the scans that he had from St Peters the reasons for suggesting a medical procedure to drain a 4cm wide absess on my pancreas (not incidentally present on scans taken in April) He expained that there would be a biopsy taken to establish its nature and possibly the need to insert a stent temporarily. I was very satisfied with this proposed further treatment, albeit a bit surprised that the team at St Peters had not suggested that it should be done. I forgot to ask whether, if a repeat pancreatitis attack occurred, it would be possible for me to be admitted to Nuffield Guildford for treatment, insured by BUPA. And if so, what do I do at the outset, call 999 or the Nuffield?

Newmedica Norwich

Ophthalmology

I went as an NHS referral for cataracts and they explained about the various options for both NHS and private. As I work full time and do a lot of computer work I decided to pay to have Rayone Galaxy toric lenses. I am so pleased with the result. After wearing glasses since early teens I am now glasses free! Mr Injarie and all the staff at the clinic were friendly and professional and made you feel at ease. Mr Injarie took time to explain everything and obviously is a brilliant surgeon. I can't thank them enough. I was so nervous about having eye surgery but from start to finish I felt in very safe hands. I would highly recommend.

Mr Hisham Hamed

Breast Surgeon

I have been under the care of Mr Hamed since being diagnosed with breast cancer in 2013. Mr Hamed is undoubtedly one of the nicest medical professionals I have been in contact with. He is caring, considerate and above all a real gentleman who listens to his patients concerns and gives them the reassurance they need to hear in sometimes quite difficult circumstances. I continue to see Mr Hamed for my yearly mammograms and follow ups which always makes me extremely anxious for the results, but I know I am in good hands with the best! Thank you Mr Hamed.

Transform Health

Physiotherapy

I had a really positive experience with this pain management therapy service. From the first appointment, I felt listened to and taken seriously. The practitioner took the time to understand my symptoms, lifestyle, and history. Every session felt tailored to how I was describing the issues were. I’ve noticed a real improvement, not only in my pain levels but also in my mobility and overall day-to-day comfort. I also came away with practical advice and exercises to help manage things between sessions, which has made a big difference.

Dr. Omer Abdalla

Urologist

Dr Abdalla was very friendly, which put me at ease during a very worrying and stressful time. He explained things clearly and patiently listened to my questions and answered them honestly and in a caring way. I found this to be the case when I saw him pre-surgery, in recovery and during my post op follow up consultation. I am so grateful to Dr Abdalla and his team. His surgical expertise, care and attention led to the best possible outcome that I could expect. I am so thankful to him and cannot praise him enough!

Nuffield Health Taunton Hospital

Breast Surgery, Cardiology, + 16 more

From my first outpatient appointment, the administrative staff were efficient, welcoming and well organised, making the process smooth and stress free. On the day of surgery, the ward staff were kind, professional and incredibly reassuring, ensuring I felt comfortable and fully informed throughout. Everything ran to time and I felt genuinely cared for at every stage. The high standard of teamwork and communication complemented Mr Gudsoorkar’s excellent surgical care and made the whole experience outstanding.

Miss Kazal Omar

Obstetrician & Gynaecologist

I had a very positive experience under the care of Miss Kazal Omar for my open myomectomy, during which multiple fibroids were removed. From the initial consultation through to surgery and recovery, she was professional and extremely reassuring. She explained everything clearly, answered all my questions, and made me feel safe and supported throughout the entire process. I’m truly grateful for the excellent care I received and would highly recommend her to anyone needing specialist treatment.

Dr Sajjad Rajpar

Dermatologist

I attended for a mole check. Dr Rajpar found a skin carcinoma that I was not aware of. I then had Mohs surgery which cleared the cancerous growth away. I required a flap as, and following surgery I started a laser programme to help reduce the scar, and I am so glad I did as the final result is really good, with everything having healed really well. I am most impressed by the amount of expertise Dr Rajpar and his team, I honestly dont think any skin or dermatology clinic matches this.

Mr Michael Hughes

Orthopaedic Surgeon

Mr Hughes has treated me with the utmost courtesy from my initial appointment. He is both extremely knowledgeable and professional . He explained every step in my proposed treatment plan in detail. I was regularly asked if I had any questions or concerns with respect to this treatment plan. Mr Hughes has a very pleasant manner and put me at ease from the outset. I have no hesitation in recommending him and the quality of his care in the highest terms.

Spire Methley Park Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 14 more

I recently attended an appointment at Methley Park with Mr Janos Patko for hip pain. I received my appointment very quickly, the staff were professional and friendly and I was kept informed about my upcoming appointment. I have attended Methley Park on numerous occasions and always received very excellent service, friendliness, the hospital is very clean and I have received and been kept upto date with my upcoming appointments, excellent Hospital and Consultant.

Castle Craig Hospital

Psychiatry, Psychotherapy

My daughter has come out after five weeks at rehab - she was a mess when she went in and we were worried for her safety and mental health with the drugs she was taking. So far we have seen a transformation - cautious to say but it feels like we have her back. We’re taking it slowly as a family and aftercare seems to be very helpful and we’ll be doing more family therapy, going to al anon etc. she had a really positive rehab experience overall.

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

The care shown by the whole team, from the Anaesthetist, Consultant, Theatre team, Nursing staff, to the lovely ladies who delivered tea and biscuits, was exemplary. I felt very cared for by everyone who was part of my admission, which made a stressful experience so much easier. A particular shout out to the lovely Donna, who went above and beyond with her kindness and support. Thank you Spire, you felt like a very safe pair of hands.