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Dr Kasia Owczarczyk

Oncologist

I cannot speak highly enough of Dr Kasia. From the very first interaction, she was exceptionally kind, considerate, and empathetic. She spent nearly an hour with me on a call, which in itself was remarkable, especially compared with many private consultations where time can feel extremely limited. I never once felt rushed. What stood out most was the depth of her preparation and attention to detail. She had clearly reviewed my entire medical history thoroughly and in far more depth than any clinician I have seen previously. Her knowledge of oncology is outstanding, but what really impressed me was her ability to integrate this with a broader understanding of complex medical issues and explain everything clearly and logically. Her manner and tone were incredibly reassuring, and she demonstrated genuine sympathy and care throughout. She ensured no detail was overlooked and went above and beyond in liaising with other departments and specialists to make sure every aspect of my case was considered properly. For the first time in a long time, I felt that someone was truly in control of my care. She explained not only the current situation but also the possible future pathways, likelihoods, and risks in a way that finally made sense. Until this consultation, I had felt very much in the dark and extremely anxious due to conflicting or unclear information from other providers. After speaking with Dr Kasia, I felt informed, empowered, and significantly less anxious. I now feel completely reassured that I am in the best possible hands and that my care is being managed thoroughly and thoughtfully. I was also extremely impressed with her secretary, who is wonderfully responsive, accurate, and friendly. Queries were answered incredibly quickly, and I was able to speak to Dr Kasia on the very same day I raised the request, which was quite extraordinary. This has been, without question, the best medical experience I have ever had. I feel confident, supported, and optimistic moving forward, knowing I am under the care of such an outstanding doctor and team.

Moorfields Private Eye Hospital

Ophthalmology

Moorfields truly deserves its reputation as the best eye hospital in the world. Mr Pal is an exceptional surgeon,highly knowledgeable, calm, polite, and genuinely caring. I have been living with diabetic retinopathy for a long time, and the fear of losing my sight has been constant. Thanks to Mr Pal’s expertise and treatment, my vision is now stable, and I feel reassured that my eyesight is safe. I am also deeply grateful to the entire team who supported me throughout this journey. Mr Pal’s secretary was wonderful, and the lady I spoke to on the phone took the time to explain every step clearly and patiently. She followed up with a detailed yet easy-to-understand email outlining the treatment and costs, which made a very daunting situation much easier to manage. The nursing staff were equally outstanding—kind, attentive, and reassuring at every stage. While the treatment is expensive, it is absolutely worth it when it comes to preserving your eyesight. After living in fear for so long, this care has given me peace of mind and hope again. I feel incredibly fortunate to have found Mr Pal. I discovered him purely by chance through an acquaintance, and I would wholeheartedly recommend Moorfields Eye Hospital and Mr Pal to anyone. I truly hope more people become aware of the outstanding work he does.

Mr Christopher Hemmerdinger

Ophthalmologist

I had worried previously about the need for this procedure, not knowing the risks and outcomes. However, the online information provided ahead of the procedure was detailed and comprehensive, so I knew exactly what to expect. I have known Mr Hemmerdinger for many years, and had confidence in his ability, so I was not at all worried on the day. He gave me so much time to reconsider and mentally prepare, that I worried about holding up his other patients! I really appreciated this. The procedure was not in the least daunting. It seemed to me like paintballing, with flashes of green light. There was no discomfort, apart from a headache from the pilocarpine drops administered in advance, and blurred vision for a while. I waited after the procedure for half an hour to allow time for recovery, after which the eye pressure had reduced. I was particularly reassured by access to the online advice again later, to double check what I should know, and to note and follow up any queries. My only query was promptly answered by email. In all, this was a very positive experience. I wait to learn whether the procedure was effective, but have no qualms now about repeating it in the future, if necessary.

Thames View at Charing Cross Hospital

Allergy Medicine, Audiology, + 39 more

I actually did not get to use the facilities in the private wing of Charing Cross Hospital, as I was seen in neurophysiology on level three of the NHS departments. The only time I had to go up to the 15th floor was to get two forms, stamped and provide my pre-authorisation number that meant getting in a crowded lift and riding up to the 15th floor, which took a very long time as the lift stopped on nearly every floor. Then I had to go back down to level three for tests. It was actually quite stressful for someone with my health conditions to do this, and to be expected to do this administration as the patient!. The waiting area in the NHS department was not relaxing, it was very hot, no natural light was had limited/poor ventilation and the receptionist was quite rude. The medical staff were more polite. When I pay for private healthcare, I prefer to stay in the private department than in the crowded NHS areas. I gather on this occasion the tests were not available in the private wing, but perhaps another hospital where the consultant worked would’ve been able to accommodate. I was not informed that the tests would be in the NHS department.

Clarity - New Cross

Ophthalmology

My experience throughout foe both eyes and post care has been excellent. Dr Allam was excellent, very professional, knowledgeable about cataracts . My initial surgery was deferred from 2nd Dec until 16th December 2025. This was due to my right being unfected. Dr Allam reassured me that my surgery would happen before christmas. The surgery did happen on 16th December. From preparation to surgery Dr Allam and team excelkent in communicating to me the process Typea of Lenses and cost. Lynne (nurse) was excellent exolaining post-Surgery and demonstrating how to apply the anti-biotic eye drops .Excellwnt support was privided in terms of eye protectors,tape and drops. Follow up by Dr Allam was excellent abd made me feel valued as a person, not just as a customer. The surgery was a major success. On 6th January 2026 I had a last follow up post surgery assessment. Resukting in Dr Allam confirming through eyes assessments, tge surgery was a success. I want to say thank to DR Allam and team for an excellent support abd for the first time since I was 7 years old I can see amazingly well !

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I always have a good experience when visiting the practice. The staff are always friendly. However, on the last visit I think there are things you guys need to review. I was in for a gel injection into my knee which was being carried out by Mr Dehne in the theatre. He had previously confirmed that it would be a simple procedure and that after a short time I would be fine to drive home. However, on arrival it was clear that the team believed I was in for a knee replacement. I was shown to my own room, asked to select from the menu for the following day, and given medication that I assume I didn't require! Further more, the team were loathed to let me drive home and I had to wait a couple of hours until they could check with Mr Dehne that it would be ok as all the paperwork confirmed otherwise. The theatre staff were double checking with me the reason for my visit so there was a checking procedure in place but you may need to review why there was confusion in the first place.

Urban TRT

Endocrinology & Diabetes

I started TRT last July at a point when I was struggling significantly with fatigue, anxiety, and poor sleep. Since beginning treatment, all of those areas have improved dramatically, and the difference in my overall wellbeing has been genuinely life changing. A large part of that is down to Chris and the environment he has created at Urban TRT. Throughout the process he has monitored my progress closely, explaining results clearly and adjusting treatment thoughtfully where needed. What really sets Urban TRT apart, however, is how personable and approachable Chris and the team are. I have always felt informed, listened to, and confident that my health was being managed properly rather than simply being treated by numbers alone. I genuinely would not hesitate to recommend Urban TRT to anyone considering TRT or looking for a clinician who takes a genuinely holistic and professional approach to patient care.

Fortius Clinic Wimbledon

Chiropractic, Health and Social Care, + 5 more

Steve is excellent. Personable and very professional and clearly knows his stuff. He operated on our son following a shoulder dislocation playing rugby. Throughout the process, Steve was clear with the surgical options and very thorough in his explanations, particularly understanding with the emotions of a teenager and his desperation to be back on the pitch again. He has a friendly manner and was always quick to answer extra questions we had between consultations. He did an excellent surgical job on our son and we’d have no hesitation in recommending him. We are very grateful for his care and are very pleased with the result of his expertise and handiwork. Thank you so much Steve and team.

Mr Manaf Khatib

Plastic Surgeon

I cannot recommend Dr. Manaf highly enough. From the very first consultation to the final results of my ear pinning surgery, the experience was exceptional. Dr. Manaf was incredibly professional, calm, and reassuring, taking the time to explain every step of the procedure thoroughly. The surgery itself went smoothly, and the results have exceeded my expectations — natural, symmetrical, and life-changing. The aftercare and follow-up were just as impressive, showing genuine care and attention to detail. Thank you, Dr. Manaf, for your kindness, and professionalism. I am truly grateful and would confidently recommend you to anyone considering ear pinning surgery.

Dr Peysh Patel

Cardiologist

Dr Patel listened very carefully to my symptoms and concerns and immediately understood the problem. He had taken time to familiarise himself with my medical history which was very helpful. He explained everything carefully, clearly and in enough detail so that I understood what was happening at all times. He advised and expedited my clinical tests and fed back to me very promptly. This was very useful in helping me to make further decisions about my current medical treatment. I found Dr Patel to be incredibly professional, kind and understanding. I am extremely pleased with and thankful for the care I was given by him.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

Main reception lovely and consultant was great. Imaging receptionist was blunt and frankly dismissive. Now paying invoice for consultation the original price was quoted on phone I found it’s £20 more which isn’t much but when you are self funding every £20 counts! When I complained I was directed to the fees as outlined on my original appointment letter which state it would not exceed £150 which it obviously doesn't but it wasn’t explained that the figure quoted on phone was only an estimate. Pricing should be communicated more clearly for those who don’t have insurance. So far, apart from consultant, a disappointment.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari and the team are truly amazing and we couldn’t imagine our journey without them at every step of the way. Their level of service is unparalleled, cancer throws you curve balls constantly and at random times and we’ve been desperate for expert advice and I always get a reply promptly and even out of hours. We wanted to add in re purposed meds to our chemo regime with someone guiding us for safety and not following random internet protocols. Highly recommending Dr Hari and Lucio Health doesn’t even get near to the feelings I have for this team. Simply outstanding.

Mr Sudhir Rao

Orthopaedic Surgeon

I can not praise MrRao highly enough. The second total hip replacement appears so far to have gone well. I felt very safe with him at all times and was informed what was most likely to happen and needed to be done. It sounded very complicated to me as a patient but Mr Rao has such an assuring and calming manner that I felt totally safe and had no doubt that this would be a success . I’m very happy to be pain free after a long time and would highly recommend him

Mr Augustin Hadonou

Physiotherapist

I first met Gus in 2022 when he was at Six and we worked together on some shoulder rehabilitation. When I injured my shoulder again last year, I sought him out at Kaizen Physiotherapy. Gus is thorough and methodical and explains which specific muscle each exercise is targeting. He is also a thoroughly nice man. The pain and stiffness are gone but Gus has given me with an ongoing exercise programme to maintain my shoulder health.

Mr Edmund Ieong

Orthopaedic Surgeon

I am absolutely delighted with the outcome of my big toe fusion operation. I was concerned that it would restrict my mobility but it hasn’t. The day of surgery was as comfortable as it could have been. Mr Ieong has been excellent from start to finish. He reassured me all the way, and answered all my questions when I had my review after 5 weeks. I’m keen to secure him to do the same procedure on my right foot

Mr Deepak Batura

Urologist

Mr Deepak Bhatura was very helpful regarding my situation and prescribed medication and recommended that I take probiotics. I have done what was recommended and after months of suffering and taking antibiotics which were not he!lping, my symptoms have been completely eradicated!! I would not hesitate to see Mr Bhatura if need be and I would definitely send anyone who needed a urologist to Mr Bhaktura.