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One Ashford Hospital

Dermatology, Pain Management, + 21 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

Spire Regency Hospital Macclesfield

Breast Surgery, General Surgery, + 17 more

I received my care at the Spire Regency Hospital in Macclesfield following a unicompartmental knee replacement in November 2025, and the standard of care throughout was excellent. From recovery through to the ward, the post-operative care was consistently compassionate, professional, and attentive. Every member of staff I encountered — from nursing and medical staff to healthcare assistants, physiotherapists, and catering staff — was kind, supportive, and clearly committed to patient wellbeing. Although I didn’t manage to note everyone’s name, those I did were outstanding and a real credit to the hospital. The physiotherapy support was particularly impressive. My post-operative physiotherapist understood exactly how far my knee should be bending at each stage and struck the right balance between encouragement and reassurance. This helped me overcome the understandable mental barriers around pain and guarding, and I was given a clear and structured recovery exercise plan to follow at home.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

My wait time was excellent, I was seen ahead of my appointment time. The individual who picked me up to take me to the MRI was very friendly and kind. Unfortunately, that’s when things got somewhat awkward. The actual MRI attendant who was in charge of asking me the safety questions in advance found herself having a disagreement with a member of staff on another ward whilst with me. I understand that people are overworked and underpaid - resourcing has always been an issues (I have worked for the NHS), however, having an argument over who would tend to someone being seen after me is something that should not have happened infront of me. A joke was made of it when she hung up the phone but it was incredibly uncomfortable for me.

CAS Medical

General Practice (GP), Primary Care

I had an outstanding experience with Dr Socklingham. From the very beginning, he was warm, caring, and genuinely attentive, taking the time to listen carefully without ever making me feel rushed. His communication was clear and reassuring, and I felt fully involved in every step of the decision-making process. What truly stood out was the rapid feedback and proactive approach to treatment planning — I received timely follow-up, clear explanations, and a well-thought-out plan that gave me real confidence. The consultation was delivered with professionalism, empathy, and efficiency, and I would not hesitate to recommend to anyone seeking high-quality, patient-centred care

Avenues

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

I have used Avenues for a cycle of IVF/ICSi, a hysteroscopy and then FET. I was under the care of De Ali Al Chami and became pregnant with the first transfer, having 3 failed attempts elsewhere. Dr Al Chami changed my protocol (both stimulation and transfer protocol). This places is miles apart because it guarantees continuity of care and patients are treated as people. dr Ali is a wonderful person and he cares about his patients. The midwives (Marina Christina Katie Fiona Emily Starvula) are all amazing and know each patient by name and treated me with warmth, dignity, compassion and professionalism.

Moreno Osteopathy

Osteopathy

I visited twice due to a stiffness in my neck. Rey was exceptionally friendly from the start and I felt I was listened to and he understood the issues I had been experiencing. I was very happy with the treatment feeling a notable difference minutes after the first session. They really do give good customer service and will not try to add extra, unnecessary sessions to get more money - my treatment lasted two sessions, and I was told to listen to my body and get back in contact if and when I need to. I will definitely be going back, even if it’s just for a quick readjustment.

Miss Kavita Singh

Obstetrician & Gynaecologist

Miss Kavita Singh was extremely professional, kind, and reassuring throughout my care. She explained the procedure clearly, answered my questions with patience, and made me feel calm and supported before and after surgery. The procedure itself was handled with great care, and I felt safe and well looked after at every stage. I am very grateful for her expertise and compassionate approach, and I would highly recommend her to anyone seeking specialist gynaecological care.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

All the staff I came into contact with today were very kind. At each stage I had an explanation of what would happen next, and they checked in I was ok. Every colleague that spoke to me asked if I had any questions. There was only a few minutes between each stage and the clinic is really comfortable and clean. Everyone was friendly and professional and I had complete confidence at every stage that I would get accurate results. A big thank you to everyone today.

Dr. Kevin O'Gallagher

Cardiologist

The experience l had was flawless. Dr. Gallagher was warm, welcoming and eager to help with everything in his professional powers. Coming from a medical background myself, Dr Gallagher demonstarted knowledge based responses to my questions and welcomed any further questions. I would endorse anyone considering a visit to Gallagher for cardiac issues. To add Dr Gallagher's secretary was also very helpful, kind and prompt to respond to my emails.

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

I had a great experience working with Jack. I have been experiencing on and off back pain for quite some time. He completed a thorough assessment and was able to show me what was causing it and how we can treat it. It made complete sense. I am now feeling much better. I understand what it is, and know exactly what to do if it comes back. The studio is also amazing with loads of equipment and a great vibe. Highly recommend!

Dr Paul Smith

Cardiologist

Dr Smith has been absolutely amazing. I am very grateful and sincerely appreciate the guidance and support provided. I am 41 years old and was extremely anxious following some heart related issues within my family. Dr Smith was not only reassuring but also informative in all responses and ensured I had a CT scan, referred me to familial hypercholesterolemia, notified my GP and been fantastic in all my appointments.

Dr Carla Plymen

Cardiologist

It was lovely to see Carla again today. This lovely lady saw me through me through the Giant Cell Diagnosis 5 years ago …and has kept me going since. She is always there for me….and today she was very concerned and supportive in every way to my medical concerns. She is a true professional and so caring….i have total faith that with her behind me I will keep going.

Mr Asrit Babu

Urologist

Dr Babu was relatable and had a good dialogue between professional integrity and making you feel all is in hand. He was clear, concise and caring. I went to hospital with an infection. He saw my notes and told them to keep me in and put on an IV drip. Very good care

Mr Ben Byrne

General Surgeon

Mr Byrne was very kind and helpful in fully explaining all options to me. I have, at last, a treatment plan to follow, which I feel will help me with my gastric issues. He answered all my many questions and made me feel very comfortable. Thank you Mr Byrne.

Dr. Julia Phillips

Paediatrician

Simply amazing. I have been to another doctor with the same issue who dismissed me making me feel like it was nothing. Julia was really calming with my daughter, got her to engage for the assessment and was really thoughtful about follow up and next steps.

Mr Michael Wilson

General Surgeon

Dr Wilson was exceptional throughout my time as his patient. He looked after me with genuine care and consistently reassured me, which made a huge difference to my overall experience. I felt listened to, supported, and in very safe hands at all times.