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The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

⭐⭐⭐⭐⭐ From the moment I walked through the doors of The Harborne Hospital, I felt I was in exceptionally safe hands. I attended for a gastroscopy after several weeks of worrying gastrointestinal symptoms and, although I tried not to show it, I was extremely anxious. I have a longstanding throat phobia and had built the procedure up in my mind to be something I dreaded. Every single member of staff I encountered recognised how nervous I was and treated me with kindness, patience and genuine compassion. The reception staff were welcoming and reassuring, the healthcare assistants and nurses were warm, attentive and incredibly professional, and I never once felt like I was being rushed or that my anxiety was an inconvenience. They took the time to explain each step, answer my questions and continually checked that I was comfortable. One moment that particularly stood out was when the team recognised how anxious I had become and arranged for my procedure to be brought forward. That simple act of kindness made a huge difference and demonstrated that they weren’t just following a schedule—they were looking after a person. The hospital itself is outstanding. Everything is modern, spotless, calm and beautifully maintained. The environment immediately gives you confidence that you’re receiving care in a first-class facility. Even while waiting, the atmosphere felt organised and reassuring rather than hectic or stressful. After the procedure, I was looked after brilliantly in recovery. The nursing staff were attentive without being intrusive, regularly checked on me, ensured I was comfortable and made sure I understood what would happen next. I felt genuinely cared for throughout my stay. Healthcare is often remembered not just for the treatment itself, but for how people make you feel during what can be one of the most vulnerable days of your life. The team at The Harborne Hospital should be incredibly proud of the standard of care they provide. They combine outstanding professionalism with genuine warmth and empathy, which is a rare and invaluable combination. Thank you to everyone involved in my care. You transformed what I thought would be one of the most frightening medical experiences of my life into one that was calm, dignified and reassuring. I would not hesitate to recommend The Harborne Hospital to anyone seeking outstanding private healthcare in the West Midlands.

Mr Caspar Aylott

Orthopaedic Surgeon

I cannot recommend the Harley Street Spine Centre highly enough. After suffering from chronic back pain for several years, I was at the point where I could hardly walk. I had already been through the process at Spire Hospital in Newcastle, which involved an initial consultation, then separate appointments for an X-ray, the results, an MRI scan, and finally another appointment for the diagnosis. The whole process took around eight weeks just to identify the problem. I then had spinal injections, but unfortunately they made very little difference to my pain. Wanting a second opinion, I travelled from Newcastle to the Harley Street Spine Centre in London, and it was one of the best decisions I’ve made. Mr Aylott is clearly an expert in his field. From the moment I met him, he made me feel welcome and at ease. He is approachable, friendly, and his bedside manner is second to none. He took the time to explain everything clearly, ensuring I fully understood my diagnosis and treatment options. What really impressed me was how efficient the entire process was. My initial consultation, imaging, and diagnosis were all completed on the same day. Within just a few hours, Mr Aylott had identified the cause of my pain, and within two weeks I had received targeted spinal injections. The results have been incredible. Within days, my back pain had reduced dramatically, and the improvement in my quality of life has been nothing short of life-changing. I can now do things that had become incredibly difficult, and I finally feel like I’m getting my life back. If you’re struggling with back pain, especially if you’ve been left waiting or haven’t found answers elsewhere, I would wholeheartedly recommend the Harley Street Spine Centre and Mr Aylott. The expertise, efficiency, and level of care I received were outstanding.

Mr Pranai Buddhdev

Orthopaedic Surgeon

⭐⭐⭐⭐⭐ We cannot thank Dr Pranai Buddhdev enough for the outstanding care he provided to our son following a cricket-related back injury. From the initial consultation, Dr Buddhdev was thorough, professional and reassuring. He arranged the appropriate investigations, including X-rays and an MRI, to accurately diagnose the problem and rule out a stress fracture. Throughout the follow-up appointments, he took the time to explain everything clearly and ensured we fully understood the diagnosis, treatment plan and recovery process. One aspect that really stood out was his close collaboration with the specialist physiotherapy team. The coordinated approach between Dr Buddhdev and the physios gave us great confidence and played a vital role in our son's rehabilitation and safe return to cricket. The care we received from all the hospital staff was also exceptional. Everyone was friendly, welcoming and professional, making every visit a positive experience. Thanks to Dr Buddhdev's expertise, careful management and the excellent rehabilitation programme, our son has now made a full recovery and has successfully returned to playing cricket with confidence. We would highly recommend Dr Pranai Buddhdev to anyone, especially young athletes and cricketers recovering from sports injuries. His knowledge, professionalism and genuine care for his patients are second to none.

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Mr Murthy was rude, dismissive and made me feel very small and like I wasted his time..I was referred to him as an ultrasound shoes I had a large bakers cyst at the back of my right knee and needed to find out why it had developed..arthritis, knee trauma. Both the sonographaer and doc said it was a bakers cyst which can clearly be felt when my leg is straight. Mr Murthy said there was n9 difference in the appearance the acts of my knees and he couldn't feel anything I sId well I can eel it, so could the doctor and clearly seen on the ultrasound..he sId that are not accurate. Made me feel like a fake. He is referring me for an MRI..he didn't listen, his manner was dismissive and I felt very angry. Thank god I wasn't paying as a private patient or maybe he's only nice to those that pay. I really don't want to see him again. The desk staff were very polite I made my feelings felt when I left and they apologised..i have heard from other people who have seen .Mr Murthy..his reputation was confirmed. What a very unpleasant doctor.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

I had an excellent experience at Dr Haus for my Botox treatment\. From the moment I arrived, I was made to feel welcome and completely at ease. The team was friendly, professional, and took the time to explain everything thoroughly before the treatment. The results are fantastic—very natural and exactly what I was hoping for I look refreshed without looking “done,” which is a true testament to their expertise and attention to detail.. The procedure was quick, comfortable, and carried out with the highest level of care I would highly recommend Dr Haus to anyone considering Botox . Their professionalism, skill, and commitment to achieving natural\-looking results are outstanding. I will definitely be returning for future treatments!

Mr Rami Issa

Urologist

Mr Issa performed life-changing surgery that has truly transformed my life. I cannot thank him enough for taking the time to listen to me, believe in my symptoms, and provide the support and expertise I needed. After years of suffering with pain caused by a urachal remnant and facing many challenges while seeking help from urologists, I felt that my life was on hold. Finding Mr Issa was a turning point. He understood my condition, gave me hope, and ultimately provided the treatment that changed everything. Following my surgery, I feel incredible. I finally feel like I can move forward and begin living my life again. I will always be deeply grateful to Mr Issa for his care, compassion, and the life-changing difference he has made.

Professor Kefah Mokbel

Breast Surgeon

I thought that every person I met was extremely helpful and friendly. I asked for an explanation of the treatment I was given. The doctor who administered the procedure was wlling to explain in detail the difference between the mamography and the heat treatment. Very impressive. I was also pleased to have the mamography done by Lorna who is very experienced and so professional as well as being a truly lovely person who helped me 17 yrs ago when I had my mastectomy. Prof Mokbel is to be congratulated in having such a fabulous team. He is always busy but manages to find time to talk to his patients… I am delighted to see that his move to no 27 seems to be successful. And that he seems well too. !!!

Spire Bristol Hospital

Breast Surgery, Cardiology, + 18 more

I had a septoplasty and turbinate reduction performed by Mr Dale, and I couldn’t be happier with the care I received. From my first consultation through to the surgery and follow-up appointments, Mr Dale was professional, reassuring and took the time to explain everything clearly. The operation itself went smoothly and I felt well looked after by both Mr Dale and his team. My recovery was much better than I expected and I noticed a significant improvement in my breathing afterwards. Thank you for making what was a worrying experience feel so straightforward and positive.

The Royal Buckinghamshire Hospital

Dietetics, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 25 more

Unfortunately the person I was seeing arrived a few minutes after the time for my appointment so by the time I was called it was already 15 minutes after the appointment time. I had come from Princes Risborough and made sure I arrived in time. I do think that practitioners need to make the same effort. In my case I had another appointment elsewhere and then had to rush to get to that appointment on time. It may seem a minor thing, but being on time is important, otherwise there is a knock-on effect and others end up being seen a long time after their appointed time.

Mr Thomas L Kersey

Ophthalmologist

This was my follow up appointment after my cataract operation on my second eye (previous on on my other eye very successful. All is well and I am SO pleased I had these two operations. Mr Kersey is thoroughly professional, very welcoming and makes one feel completely at ease - not to mention being an excellent surgeon! I have nothing but praise for him. Also, the other staff at Haig-Brown are similarly professional, welcoming and very competent.

Mr Robert Almeyda

ENT Surgeon

We saw Mr Almeyda for an issue my son was having with snoring and what looked like an obstructed nostril. Mr Almeyda was warm and welcoming, he put my son at ease as he was quite nervous. He explained everything to him and talked to him directly rather than through me, which I really liked. Obviously he asked me questions when necessary. Thankfully we don’t need a further appointment at the moment but wouldn’t hesitate to recommend Mr Almeyda.

Regain Hearing - Sevenoaks

Audiology

They took the time to explain all aspects of the hearing test and made sense of the results. They then explored with me all the options and recommended hearing aids that suited all my needs and wants. I have been using the hearing aids now for a number of months and they have transformed my quality of life immeasurably. The aftercare I have received has been first class. I cannot recommend Nikki Skinley and her team highly enough.

VIP Hearing Solutions Eastcote

Audiology

I’ve been going to VIP Hearing Solutions Eastcote for several years now. I’m a retired teacher of the deaf, knew my hearing was deteriorating so researched private hearing resources and concluded that VIP Hearing Solutions was the best clinic to go to and Nick ( audiologist ) and the whole team totally live up to the impression I got from my research. Absolutely no hesitation in recommending them.

Mr Jaikirty Rawal

Orthopaedic Surgeon

Mr Rawal is a true professional and master surgeon having seen the work he completed on my total knee replacement heal so quickly and with almost invisible scarring. (I've seen many others and his work is perfection). He is a pleasure to discuss the surgery with before and after, as he takes time to explain everything and also adds humour which is relaxing for people who rarely attend hospitals.

Check4Cancer

Oncology, Diagnostics & Testing

Booking online was quick and easy. I had to change my appointment a couple of days before due to illness which was easy with a phone call. The Reigate clinic is lovely, as are the staff. The skin check was thorough and performed by a friendly, knowledgeable and professional lady. A very pleasant experience which put my mind at ease about a couple of spots that had been troubling me recently.

Mr Arif Razak

Orthopaedic Surgeon

From start to finish I have been well looked after by Mr Razak, every detail of the procedure was explained at first meeting and he came to see me the day after and explained it had all gone well and the x ray looked good, then today he said he is happy with everything and rather than sign me off he has left it open for 12 months if anything changes. But I’m confident it won’t ☺️