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dentalessence - Haywards Heath

Dentistry, Oral & Maxillofacial Surgery

The dental appointment was for my daughter. It was not as pleasant as it usually is. The dentist was quite harsh the way she spoke to my daughter. As the dentist was cleaning her teeth, she hasn't told my daughter what she had to do step by step, like pre warning saying " you might feel a bit of pressure as I clean your teeth" or even pre warn my daughter that it'll be a bit uncomfortable. I was there but didn't say anything because I thought my daughter was coping with the cleaning of her teeth. I haven't heaed the dentist even askes my daughter if she was okey during the whole procedure. It seems that she doesn't care of how my daughter was coping. After we've left the clinic, my daugher burst into tears and she was so shaken from the experience she just had at the dental clinic. She felt scared of the dentist and traumatized by the care that they've given her. It was a horrible feeling to see that my daughter felt so scared becuase of the incident. Yes, maybe, the dentist might hqve been just frank upon reminding the importance of good dental hygiene but there's a more linient approach in doing so when it comes to explaining it to children. We still wanted to continue going to dental essence but we've requested a different dentist for my daughter. She was to traumatized that she doesn't want to see the same dentist anymore.

Mr Aza Mohammed

Urologist

I’ve had several operations and met a lot of surgeons. Mr Mohammed is in a different league. From the first appointment I felt in good hands, and ever since I’ve had the utmost respect for him. So when my dad needed surgery, I knew there was no one else I wanted involved in his care. He didn’t have to take my dad’s case on, but he did, despite the obstacles, and went above and beyond to help us. As expected, my dad’s TURP couldn’t have gone better. He was out of hospital within 48 hours and already seeing an improvement in his quality of life. My father can now spend his remaining time with us comfortable and without pain, which is what I’d been fighting for, for a very long time. Without Mr Mohammed, that wouldn’t have been possible. I’ll never be able to thank him enough.

The Bespoke Clinic

Allergy Medicine, Coaching, + 5 more

I recently visited The Bespoke Clinic and was thoroughly impressed by the level of care and professionalism provided. From the moment I walked in, the staff were welcoming, attentive, and efficient. The reception area was clean and well-organized, creating a calm and reassuring environment. The medical team demonstrated exceptional expertise and compassion. My consultation was thorough, and I felt genuinely listened to. The doctor took the time to explain my condition and treatment options clearly, which helped me feel confident in the care I received. Overall, I highly recommend The Bespoke Clinic to anyone seeking high-quality medical care. Their commitment to patient wellbeing is evident in every aspect of their service.

Nuffield Health Cheltenham Hospital

I had a number of appointments to see Mr Warr at the Nuffield, and it was always administered well and on time. On the day of the surgery there was initially some confusion on which hospital room I was assigned to but that was cleared up fairly quickly - it was 7am so perhaps a beginning of shift handover issue. The nurses were caring, professional, attentive and very friendly before and after the operation. The anaesthetist visited and was very clear explaining the process, friendly and reassuring. A very good experience. I also appreciated that my parents could be with me before the operation as I'm quite young and not used to being in hospital. Overall a very good experience. Thank you.

Ruislip Ear Care

Audiology, Ear Care

Great service. Quick and efficient. The website doesn’t work that well on mobile but I was able to use the WhatsApp method and that was fine. Weirdly that prompted a call whereas by initiating communication via WhatsApp it was odd to get a call. I was struggling to hear clearly which is why I sent the WhatsApp. I’d imagine that I’m not unique in this 🤪. Not a complaint. Just worth noting. One other idea: has anyone asked to be able to watch what is being done on a screen? I personally would have enjoyed being able to do this. Don’t judge me!!! But if you made that available and publicised it, I reckon it could be a differentiator. Thanks for an efficient and thorough service x

Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

My first consultation with David Monk was nothing short of transformative. He explained my gallbladder issues with clarity, listened when I told him about my liver problem, and immediately ordered an MRI which the NHS never even considered. His manner was approachable and confident, and the efficiency was astonishing. I received my summary notes the very same day and he pencilled in a tentative surgery date within two weeks of that first meeting. This kind of proactive, patient‑first medicine is rare to find. David Monk exemplifies excellence. He combines deep medical knowledge with humanity, speed, and foresight, setting a gold standard for care.

Somnowell - Snoring & Sleep Apnoea Help

Dentistry, Dermatology, + 3 more

Got my Somnowell mouth guard fitted at Causeway Dental in Teddington. Highly recommend the dentist. She was great. The guard really does work if I’m sleeping on my side. My partner and I now sleep together in the same bed! I’ve had the guard for about 6 months- don’t wear it every night as we don’t live together. It does feel a bit weird to wear but I have got used to it. It’s not so useful when I’m on my back as I tend to breathe through my mouth and will snore then. This Somnowell information does address this issue. I would really recommend it - and have - if you snore a lot and have sleep apnea as I do. It really works.

Pride In Health

Psychology

I've had, and continue to have, a really positive experience with Pride in Health. Everyone I've spoken to has been so dedicated and kind. I've felt so understood and at ease, which is special to me as I've never experienced feeling this way from healthcare providers before. When I've struggled to interpret information due to my autism, the team has always been so patient and helpful and quick to answer my queries. I recall when I first reached out with questions, I was sent back a super in depth answer, answering questions I didn't even know I had. The work they do is fantastic. Thank you!

One Ashford Hospital

Audiology, Cardiology, + 22 more

I attended a pre-assessment appointment. My husband came along for support. From the moment we checked in at the reception to the time we left, we were looked after and cared for. My first port of call was to have a blood test. This was done in a highly professional manner and the level of care receive was exceptional. From there I was taken to the assessment nurse Rebekah. I instantly warmed to her as she went through everything I needed to know. Rebekah treated me with respect and dignity and explained the procedure to me step by step. Giving needed advice along the way.

Mr Leon Almashan

Mansmatters was excellent. I have had Peyronie"s Disease for three years and it has been devasting. I was not able to have sex and it strained my relationship. i tried everything and was told my only option was surgery. I saw Mr Almashan at Mansmatters who talked me through a breakthrough protocol that has been avaible for less than a year. I proceeded with treatrment and the results were outstanding. I have kept the before and after photos and still cant believe that making the right clinic choice has changed my life.

Mr Ahmad Sayasneh

Obstetrician & Gynaecologist

Mr Sayasneh, is compassionate, kind, gentle, respectful, very thorough, totally professional, highly knowledgeable and very experienced gynaecologist. He is an excellent communicator, explains everything in lay person’s terms and his letter reports concerning visits, examinations and diagnosis are articulate, thorough, understandable and unbelievably prompt. I can’t recommend him highly enough and am grateful for his services and care.

Dr Lucy Lord

Obstetrician & Gynaecologist

Dr Lord is the absolute best. She is a world renowned Obgyn, she really looks after her patients and cares deeply for the mothers. She's highly competent and trustworthy, for example she will only recommend tests she thinks are necessary, and not adding unnecessary costs. She has a fantastic team of paediatricians, general practice and mental health professionals. A wonderful new facility in London and connected to the London Clinic.

Dr Philip Alexander

Ophthalmologist

Dr Alexander performed cataract surgery on both eyes having allayed any fears on a previous visit. At all times during the subsequent surgery, follow up procedures Dr Alexander has always given freely of his time, always explained in detail any issues or future expectations. I can recommend anyone who is considering contacting Dr Alexander to do so and based on my experience there will be no disappointment.

Mr Enyi Ofo

ENT Surgeon

I saw Mr ofo following slow progress with the NHS (1+ year) and had side effects. Mr Ofo was amazing at taking all the existing test results and new ones for accuracy and creating a plan forward for me which has allowed me to get surgery and heal within a month. Extremely professional and thorough with his work would highly recommend. Anyone under his care and operated on by him is in amazing hands

Dr Riyaz Somani

Cardiologist

Dr Somani is and always has been knowledgeable, courteous and friendly, professional. He has helped me understand exactly what was not standard about my electro physiology and this has helped me continue to enjoy life while awaiting a procedure which aims at finding a longer term improvement. Very happy that he was suggested to me by anther less specialised doctor.

Mr Per Anderberg

Orthopaedic Surgeon

I should have had a list of questions to ask. However I was so surprised when Mr Anderberg told me I needed a total knee replacement and shocked as this had not been mentioned by my GP nor by my physiotherapist at the surgery who has given me exercises for my back and knee . Perhaps I should review these exercises with the physiotherapist .