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Newmedica Brigg

Ophthalmology

There was a lot of waiting for drops to take effect as part of the treatment but the fact that everytime one of the staff passed they acknowledged you so you didn't feel you had been forgotten, a big plus in my book. There were many times when my DOB and name were checked. This made me feel secure as I think it made me feel that any mix up was very unlikely, another plus in my book. During the set up for the operation I was asked to look into the very bright light. Not a problem for the eye being operated on but keeping my other eye open as requested was difficult for me. Perhaps some form of shading for the other eye could be provided so that the natural instinct to close that eye could be eliminated and thus the natural effect of doing that affecting the eye being operated on. During the operation the surgeon needed to speak to me at times. I am hard of hearing and didn't have my hearing aids in. At times it was hard to hear the surgeon. The issue was worse when the "pump" noise was going. Some of this was the fact that she was a lady with a higher pitch voice, whereas I could easily hear the male voice in the room. I have the same issue hearing my wife for the same reason (I claim!). Perhaps it would be good if the surgeon established if there is a hearing problem and if there is, the voice volume could be raised. I realise that this is my problem but I cannot be unique in this case given the age profile of you patients. This visit was my second eye so I knew what was happening. However, thinking back to my first visit perhaps a slightly better introduction could be given to new patients as to what to expect with the intervals between patient staff interactions to help limit any anxiety they may feel. Also a bit more information regarding the after effects of the operation could help and anxiety at that time. I realise you will wince at this but I found a YouTube video of american origin that went through the after effects step by step and this relieved me as I realised what was happening to me was normal. Overall I was very pleased with the atitude of all the staff I met and the service they provided. Thank you very much.

One Ashford Hospital

Dermatology, Pain Management, + 21 more

I arrived at 13.20 for my appointment with the nurse and informed the receptionist that I had three appointments 1) nurse 2) Mr Consigliere 3 ) physiotherapist. She informed me that she would note my presence for the first two but that I needed to tell physiotherapist separately. I saw the nurse on time and informed the receptionist I was now ready for my 2pm appointment with mr Consigliere. At 2.15 I asked receptionist if Mr Consigliere was running late ? Also that I was surprised he had not asked me to have an X-ray. At this point the receptionist informed me that my 2pm appointment with mr Consigliere had been cancelled. I asked by whom. At this point there was obviously some confusion and I was asked to sit down whilst they investigated. Some minutes later I was told “something “ had gone wrong but Mr Consigliere had asked me to have an X-ray and he would see me after my physiotherapist appointment. When I saw Mr Consigliere at around 3.45pm he informed me that my bone was not attached to the metal plate in my elbow. The ligaments and muscles were keeping it in place. Mr Consigliere wished to see what would happen over the next few weeks before making a decision.

GenesisCare Cambridge

Oncology

I was referred to Genesis by the NHS consultant oncologist to receive radiotherapy and hormone treatment for for my diagnosed advanced prostate cancer. I was seen very quickly at the Newmarket (Cambridge) branch of Genesis. The facilities are modern with state of the art CT and radiotherapy equipment. At all times the staff of all disciplines and specialties were extremely helpful and understanding. After 4 weeks (20 sessions) of radiotherapy my regular attendance finished. However I will continue to have regular reviews there with the oncologist and be given the specialist hormone therapy and other pills to be taken for 2 years. Another impressive feature at Genesis is the inclusion of gym sessions under personal guidance from two expert trainers. This is most helpful in countering the muscle loss resulting from hormone therapy. I am continuing with these sessions for some weeks after completing my treatment. In summary, Genesis Care has provided the highest possible standard of specialist cancer treatment and I would strongly recommend this organisation when radiotherapy treatment is needed.

TCM Healthcare Fertility Clinic

Diagnostics & Testing, Fertility Medicine, + 1 more

We decided to visit them after reading their positive reviews and wanted to give it a try. After reviewing my test results, they recommended a three-month course of treatment. The instructions and cooking process were clear and easy to follow. After completing the three months of treatment, I went for another test and was delighted to learn that my FSH levels had gone down, which felt unbelievable and made us extremely happy. That said, I would have liked to learn more about my TCM diagnosis and what it meant, as this was not really explained to me. This was a bit disappointing, as I was genuinely interested—especially considering the cost of the consultations. Communication and transparency could have been better in this regard. However, Professor Au did call us to reassure us whenever he felt it was needed, which we appreciated. I would recommend them to anyone who is struggling with fertility and looking for support.

Dr. Gary Stiefel

Paediatrician

When interacting with Gary, it's clear how passionate he is about his work. He is very knowledgeable, a leader in his field and it's clear that his main goal is to help families. When we wanted to book an appointment with Gary but we could not make the next available appointment which meant we would have to wait a few weeks, he kindly arranged a phone call to give us some advice in the meantime. When we visited Gary's clinic he was great with our baby, asked lots of questions to understand our concerns, listened and paid attention to the details. We left Gary's clinic with a clear plan of how to move forward and tackle the allergy and our baby's eczema. which he also sent us on email. He kindly offered us his email address should we have any further questions. Overall we had a great experience with Gary and would recommend him to anyone who has a child with allergies.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Mr Christopher Thomas

Orthopaedic Surgeon

Mr Chris Thomas is the best surgeon a person could wish for. He explains all aspects of your injury and the required follow up procedure in clear precise terms. All concerns were queried one to one with Chris via email. Response was swift and informative. Surgery experience was relaxed and a pleasure knowing that all my concerns were taken on board and acted on. The whole experience was first class, and the outcome has been life changing. I am now back mountain biking and enjoying life pain free for the first time in over a decade. All this after only 11 weeks post op. I cannot rate Chris Thomas highly enough. Communication and competence goes above and beyond any other surgical experience I have encountered.

Willow Health

General Practice (GP), Holistic Therapy, + 2 more

I have had various symptoms of perimenopause over the last year or so but it came to a head a few months ago when i had a severe panic attack and seemed to develop anxiety. I am finding this difficult to cope with and the GP didn't seem to help me. I met with Dr Colquhoun and she was lovely, provided me with alot of information and advice and took me and my symptoms seriously. As a result I now have a course of action and have had HRT prescribed and a coil fitted. Whilst this is all new to me, i am feeling very positive about this plan and hopeful that I can start to feel like myself again!

Mr Sean Molloy

Orthopaedic Surgeon

I had a 2 level spinal fusion and decompression carried out in 2 stages to relieve my sciatica. Mr Molloy had been extremely thorough in his initial examination and identified a problem previously missed by another spinal surgeon. My operations have been a total success and I have no sciatica whatsoever. Mr Molloy was meticulous in organising and overseeing my recovery to ensure there were no complications. In my opinion he is a brilliant surgeon who looks beyond the operation in hand in order to mitigate problems that might otherwise occur at a later stage.

Dr Punit Ramrakha

Cardiologist

It is a great privilege to remain under the care of Dr Ramrakha, one of the leading cardiologists not only in this country but, quite easily, in the world. Beyond his exceptional clinical and medical expertise, his ability to inspire confidence and reassurance in his patients is truly remarkable. In simple terms, he has helped me find the confidence to live fully and flourish, without being burdened by concern over my cardiac history. I am and will always remain deeply grateful to him. Thank you so much, Dr Ramrakha.

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

Dr Georgiou was extremely kind and generous with his time, despite this being a second-opinion consultation. My uncle was diagnosed with advanced, stage IV malignancy, and Dr Georgiou approached the case with seriousness and care, without being dismissive or overlooking treatment options. He supported the appropriate treatment plan, and after four cycles my uncle is doing remarkably well. His clear explanations and compassionate attitude gave our family reassurance and confidence at a very difficult time.

Dr Parkash Lohana

Plastic Surgeon

I had a breast reduction and uplift with Parkash Lohana in December 2025 and I am delighted with the results. Throughout the consultation process and pre-op appointments he was so kind and put me totally at ease, I trusted him immediately. He was honest about the process and results I wanted, I wasn't sure about implants but he explained clearly why I didn't need them and I'm so thankful! He really cares about the patients he sees and the results they want to achieve.

Mr Michael Adamczyk

Obstetrician & Gynaecologist

I specifically sought out Dr Adamczyk for my adenomyosis diagnosis after I had positive interactions with him in the past and can credit my son's successful birth to him. He is knowledgeable, makes you feel at ease, and is supportive in both good and difficult moments. He and his team were highly efficient in planning and performing my hysteroscopy, and its impact was undeniable, as I joked that I felt human again afterwards. Thank you.

Mr Ako Nnochiri

Obstetrician & Gynaecologist

Highly recommend Mr Nnochiri. I had an open myomectomy surgery last year December (2025). The best decision I made for myself by far, I trusted my gut and went with the best surgeon. Mr Nnochiri is calm, attentive and understanding you feel seen which is very important and considering my journey with fibroids my mind was at ease. I’m extremely appreciative and grateful of my experience. Thanks again Mr Nnochiri! Sian.

Dr Imran Malik

Diabetes & Endocrinology Specialist

Dr Imran Malik was professional, thorough, and genuinely considerate throughout my referral. He put me at ease from the outset, took the time to listen, and helped to significantly ease my anxiety. He clearly explained my medical concerns and the steps needed to move forward, leaving me feeling informed and reassured. His calm, respectful manner was exemplary, especially given the sensitive nature of my condition.