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Skin55

Dermatology

I am writing to formally complain about misleading advertising by the clinic Skin55. Their website led me to believe that laser treatments were available at the clinic, and I booked a consultation directly with the clinic, not with any specific doctor. However, upon attending the appointment, I was informed that the clinic did not have the required laser equipment and that not all doctors at Skin55 perform laser treatments. This discrepancy meant that I paid an initial consultation fee of £300, only to then be told that I would need to be referred to another doctor within the same clinic who does provide laser treatments. This second consultation was then quoted at £380. This sequence of events highlights a lack of transparency and constitutes misleading advertising, resulting in unnecessary expenses and inconvenience. I believe that this matter warrants investigation to ensure that Skin55’s practices align with advertising and consumer-protection regulations. I am prepared to provide supporting documentation upon request

Mr Roshan Vijayan

Plastic Surgeon

⭐️⭐️⭐️⭐️ 5-Star Review for Mr Roshan Vijayan I recently had a bilateral lower blepharoplasty and canthopexy performed by Mr Roshan Vijayan, and I couldn’t be happier with the entire experience. From the very first consultation, Mr Vijayan was extremely professional, clear, and reassuring. He took the time to explain every part of the procedure, what to expect, and answered all my questions with genuine care. On the day of surgery, I felt completely at ease thanks to his calm and confident manner. The level of care I received from both Mr Vijayan and his team was outstanding — I felt supported throughout the whole process. The results so far have exceeded my expectations. The improvement is subtle yet transformative, and everything is healing beautifully. I’m so pleased with the outcome and grateful for the skill and attention to detail Mr Vijayan provided. I highly recommend Mr Roshan Vijayan to anyone considering eyelid surgery or facial procedures. Exceptional communication, excellent care, and a fantastic result.

Mr Richard Young

Plastic Surgeon

I wanted to express my sincere gratitude and provide feedback following the reconstruction of my eyebrow and forehead after the Mohs procedure to remove a basal cell carcinoma. The entire experience, from initial consultation to recovery, was exceptional. Your clear and detailed explanation of the procedure was immensely reassuring, and I truly appreciated you taking the time to patiently answer all of my questions. Your empathy and supportive manner made a significant difference during what could have been a very anxious time. Most importantly, the end result is incredible. Given the extent of the Mohs removal, I am simply amazed by the meticulous and high-quality reconstruction work on my eyebrow and forehead. Even in the early stages, the outcome is far better than I had hoped for, and I have full confidence that the scar will continue to fade beautifully over time as you predicted. Thank you again for your outstanding skill and compassionate care.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

I visited the doctor for my child, who was experiencing muscle pain in his chest whenever he got tired during physical training. From the very beginning, the doctor was polite, friendly, and extremely professional. He explained each part of the diagnosis step by step and clearly outlined what he planned to do throughout the treatment. He carefully drilled down into every test to identify the root cause, which gave me a lot of confidence. He was very patient and thorough, making sure everything was clearly understood before moving forward. He also created a safe and comfortable space for parents to ask questions and answered every single question with great patience and clarity. Overall, he is a complete professional who provides confidence and hope. I am extremely satisfied with the exceptional care and support he provided for my child

Pixie and Sera

General Practice (GP)

Dr. Muheden was kind and attentive to my concerns and provided exceptional care during my visits. His attention to detail and genuine concern made all the difference and he ensured I understood every step of my treatment. The entire Pixie and Sera team was extremely professional from scheduling either online or by phone to reception at the clinic. They all ensured I was seen within minutes on my appointment days. Keep up great job! Suggestion - If we could get appointments and at least tests and labs done over the weekends. Maybe half days on Saturdays? It is hard for some of us to come on weekdays hence all my appointments had to be done late in the evenings. If I had an option for Saturday I would've preferred that than late in the evenings. Thank you!

Harley Street Hearing

Audiology, Ear Care

I had a very good first visit to Harley Hearing and wish I had known about and visited this practice when I first had hearing problems 25 years ago! Now I feel very grateful to the senior clinician whom I saw. She put me at ease immediately and she understood the problems I had been having with my current hearing aids. She gave me a hearing test and explained clearly to me the reasons for the loss and suggested a maker that would be able to supply a hearing aid which would give me much improved hearing. I trust her judgment and look forward to wearing my new aids. All the staff were friendly and kind and supportive and, having had experience of both NHS and other private audiologists, I can recommend this practice unreservedly.

Mr Mark Davies

General Surgeon

My whole experience was exceptional. From the first consultation Mr Davies explained everything to me in detail, asked me many questions and really listened to what I had to say, it felt so good to be heard and not feeling rushed. From checking in at 7am until I left in the afternoon every member of staff I dealt with was so kind and reassuring, I felt very safe and confident. Mr Davies again went through everything and I felt reassured. My surgery was a month ago and I feel wonderful, no pain and my life is a lot easier. I’m very grateful to all the staff that took such good care of me, and thank you to Mr Davies for keeping me fully informed every step of the way, and for making my life a lot easier.

Ezra Health

General Practice (GP), General Practice (GP) (Video Consultation), + 4 more

I was anxious about my first visit following some negative experiences with nhs gp appointments. But on meeting Dr Shori I was instantly very comfortable and felt heard. I had relevant tests quickly and efficiently. I did not feel rushed or dismissed at any point and came away feeling relieved that I had some answers to symptoms I had been struggling with for a long time. The practice was lovely, clean and overall a nice atmosphere. I wouldn’t hesitate to book again for a concern I was struggling with and would recommend anyone to do the same if they were in a position to do so.

Mr Noaman Sarfraz

General Surgeon

I had my annual review with Mr Sarfraz, I’m on year 4 since my diagnosis. For such a difficult time, it is a joy to visit him. I have absolute confidence in his skill and professionalism. The physical exam provides me with huge reassurance. He listens to what I and my husband need to share and answers our questions clearly. It is also nice to have a general catch up about life and what we have all been up to since our last appointment. I honestly do not know what I would do if I had to have my reviews with someone different. An amazingly authentic individual with integrity.

Dr Riyaz Somani

Cardiologist

The wards in the spire hospital are very nice and comfortable. All the staff including the catheters were very helpful, especially the two nurses who took care of me, very caring looked after all my needs. Dr Riyaz Somani has very good bed side manors, he explained the operation procedure very well then he came and saw me again after the operation to let me know how it went with no problems. He then explained what I should do to help with my recovery, then asked me if I had any questions. Very happy with my experience at the spire hospital for Nottingham.

Mr Sanjeev Goswami

Orthopaedic Surgeon

All aspects of my procedure were explained and carried out. Mr Goswami was very thorough with the whole process. His manner was extremely calming and reassuring. Ensuring that I understood each step of my procedure. The follow up and what to expect was also clearing explained, at the same time answering questions put to him. This has been a very positive experience with Mr Goswami and his team.

Bristol Health Hub

General (Internal) Medicine, General Practice (GP), + 3 more

Came in for full health check. Appointment was on time. Staff very friendly. O was offered a hot drink before I sat down. Staff asked if I minded using AI technology to record my consultation. Process was explained to me. I asked if I could be tested for allergy. The Staff found out for me and, for extra charge, arranged for further bloods to be tested for allergy. Check was completed in good time.

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

My experience once in the practice was very good. Staff friendly and professional. What I found very stressful beforehand was locating the property. The letter that I received from the NHS gave an address of One Medical House which I could not find on any signage. I drove around for 10 mins and was then worried that I would miss my appointment. The letter should be updated to state OSD Healthcare.

Dr Cara Williams

Obstetrician & Gynaecologist

I recently had an appointment with Dr. Cara regarding my perimenopause symptoms, and I felt truly heard. She listened carefully, validated my experiences, and approached the conversation with empathy and understanding. Dr. Cara took the time to talk through all my options, offering clear explanations and guidance without pressure. I left the appointment feeling supported, informed, and hopeful.

Miss Swan Kang

Ophthalmologist

Dr Swan Kang was very thorough with all my eye issues , has gone further to track down my glaucoma history with Moorefields NHS, she was very friendly, highly professional , explained clearly what would be involved with upper eyelid surgery. Spent a lot of time understanding my back ground health history. I was very happy with her first consultation appointment

Nuffield Health Chester, The Grosvenor

Cosmetic (Aesthetic) Medicine, Dermatology, + 10 more

My experience at the Nuffield Hospital was very positive. The environment was warm and welcoming, and waiting times were short. The staff were friendly, helpful, and approachable, which made the visit feel calm and comfortable. I also appreciated that drinks were provided while waiting — it is a thoughtful touch that added to the overall experience.