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Quality Dental : Horsham

Dentistry

The set-up was scruffy/down at heel. The reception staff appeared weary, little interaction and certainly no putting anyone at ease. The approach to the outside of the building is unwelcoming and unclear. Far too many stairs with no assistance offered or given. No courteous instructions, no graciousness. The waiting room was full of materials to be used in decorating/ construction …. Maybe they thought the over large, badly adhered to the wall TV playing the same continuous “Winter” loop made up for feeling very much an inconvenience. One of the most annoying things is when you explain you’re deaf they say and they did “Oh we’ll speak loudly.” Empathy dictates clarity and pace NOT volume ( training needed in several areas ) seats in waiting area uncomfortable - nowhere to place/rest anything.

Quality Dental : Shoreham

Dentistry

My recent visit was for a crown fitting and work on the gums. I saw Dr Balawal . I have had a number of appointments with him. He explains what he is doing and, he takes care to ensure the patient is not experiencing any discomfort. I have always understood, and been pleased with, his treatment. He presents as a very competent, conscientious dentist. The reception staff are all polite, helpful and friendly. I am so pleased that I contacted Quality Dental. I have taken out a dental plan and will continue to attend this surgery. I don't know what the other dentists in the practice are like, but I can certainly recommend Dr Balawal.

Dr Edward Seward

Gastroenterologist

The most important thing for a patient undergoing a medical procedure is the trust between the patient and the doctor From the assessment meeting, followed by the brief consultation with Dr. Seward, and throughout the medical procedure, I felt that I was being treated in the most professional manner possible. Dr. Seward demonstrated extensive knowledge, professionalism, and confidence, and created a comfortable atmosphere between us, providing clear information throughout the entire process. I would even venture to say that, to a certain extent, a friendly rapport developed between us.

GenesisCare Cambridge

Oncology

The overall experience was good at the start been going go treatment over a year the oncologist never contacts me only if I complain the nurses never pass my concerns on I’ve been waiting for private prescription for 6 days which has never turned up rang and spoke to a doctor he promised to pass it on to oncologist never happened after 4 phone calls the service is disgusting the amount of fees I am paying I expect a better service than I’m getting I’m seriously thinking of going back to NHS where I did get better service I certainly wouldn’t recommend Genesis Care to anyone

Mr Narendra Pisal

Obstetrician & Gynaecologist

Narendra has been absolutely fantastic. From start to finish, he offered exceptional service, clear communication, and genuine care. He is knowledgeable, patient, and always willing to go the extra mile to ensure everything is handled smoothly and professionally. What stands out most is his attention to detail and his calm, reassuring approach. Whether answering questions or guiding me through next steps, he made the entire process effortless. It’s rare to come across someone who combines expertise with such a friendly and supportive manner.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I attended an appointment with a consultant who immediately ascetained that I would benefit from an x-ray. I was provided a form, send through to the x-ray lounge and proceeded to have an x-ray immediately. I then returned to the consultant and knocked on the door expecting to have to wait and was called in before I could even make it to my seat. We then discussed the results and agreed an MRI would be required. I then booked this immediately for two days later. I was in and out in 18 minutes. The whole experience was exceptional.

Mr Chatenya Chauhan

Orthopaedic Surgeon

first meeting Dr Chauhan I felt at ease and he instantly gave me a lot of confidence to have a major operation, a full hip replacement. He explained in detail what would happen etc etc. In the operating theatre he again put me at ease with his professionalism and the operation was over and done before I knew it with no problems at all. All aftercare by himself and his staff was excellent. I would recommend anyone who is in need of surgery to seriously book Dr Chauhan as he was excellent. Highly recommend him

Nightingale Hospital

Nursing, Nutrition, + 3 more

The therapists and dietitians are very passionate about helping patients and clearly have a genuine desire to help people. The group therapy sessions and the structure of the day was very helpful in helping my recovery. When I first came I was a bit confused about a lot of things and maybe communication in terms of meals and rules etc could be better explained in a more compassionate manner. The other patients and staff are the most wonderful lovely people and I am so grateful to have met them.

Ms Ying Yiing Lou

Obstetrician & Gynaecologist

I had a very large ovarian cyst. At my first pre-op appointment, Ms Lou talked me through the scan. Putting my nerves to rest, explaining the procedure. We knew, I was in good hands. On the day of my operation, miss Lou spoke to me before and after. I am so grateful of the care I received throughout and to have a lovely chat, on the phone, three weeks after my operation with Ms Ying Yiing Lou to see how I was doing was a great comfort. Thank you to Ms Lou and all her staff.

Mr Unnikrishnan Ramkumar

Orthopaedic Surgeon

Mr Ramkumar recently performed my 2nd hip replacement. I had had a full hip replacement on the other side, 2 years prior to this, also with Mr Ramkumar. I was so impressed and delighted with the success of the the first surgery, I was prepared to travel 1.5 hours just so I could have Mr Ramkumar again! 8 weeks on, I have my life back, with no pain and cannot thank Mr Ramkumar enough!

HCA Healthcare UK London Bridge Hospital

Diagnostics & Testing, Haematology, + 11 more

The facilities were clean and well maintained, but the waiting time could be quite long at times. The restroom was clean; however, the lighting is motion-activated. When I remained in a private stall for an extended period of time, the lights turned off automatically, and I had to exit the stall in complete darkness, which was quite frightening. I believe this needs improvement.

Dr Nikant Sabharwal

Cardiologist

Dr Nik Sabharwal was exemplary. Excellent bedside manner, very clear and relatable explanations, empathetic but also practical. He made me feel so much more in control of a scary situation (acute hypertension) and I left with a clear understanding of next steps and check-in points. It was one of the best experiences with a healthcare professional that I've ever had.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was certainly impressed with every one I met and my operation went very smoothly. All of the staff were excellent, friendly and very reassuring, including the nurses, physios and kitchen. Everything was explained in great detail and they went out of their way to make sure I was as comfortable as I could be. I have sung The Horders praises to all my friends.

Dyer Family Osteopathy

Acupuncture, Osteopathy

I've been seeing David for just over a year now for various issues. He's helped me with long term migraines and persistent headaches, a rolled ankle, lower back pain, shoulder injuries, and generally kept my body from falling to bits from working 9 hours a day at a desk and running around after two little people!

Mr Harrison Manderville

Physiotherapist

I slipped a disc in my back and was in constant pain for almost a year and after sessions with Harrison, I feel like I finally have my life back. He really listened and tailored a plan that really worked for me. Really knowledgable and helpful, I cannot recommend Harrison enough!

Mr Amar Alwitry

Ophthalmologist

Mr Alwitry was very good. The explanations may have been a bit fast in the pre op but everything was clear and I understood everything. The operation itself was quick, painless and professional. Very impressed with Mr Alwitry.