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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

Mr Navjot Bhangoo

Orthopaedic Surgeon

We are beyond grateful for the incredible care my son received from this knee surgeon. From our very first appointment, it was clear that we were in the hands of a true expert—knowledgeable, thorough, and genuinely compassionate. The surgeon took the time to explain the diagnosis and treatment plan clearly, answered every question with patience, and made sure both my son and our family felt confident and at ease. The surgery itself went extremely well, and the results have exceeded our expectations. My son is healing beautifully and is already regaining strength and mobility thanks to this surgeon’s skill and precision. What truly sets this surgeon apart is not just technical excellence, but the kindness and reassurance shown throughout the entire process. We never felt rushed or overlooked, and the follow-up care has been just as attentive as the initial consultation. If you are looking for a knee surgeon who combines top-level expertise with genuine care and professionalism, I cannot recommend this doctor highly enough. We are so thankful to have had such an amazing surgeon guiding my son’s recovery.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

I recently visited Cleveland Clinic and was thoroughly impressed by the outstanding level of care and professionalism demonstrated throughout my experience. From the moment I arrived, the staff was welcoming, attentive, and highly organized, ensuring a smooth check-in process. The medical team displayed exceptional expertise and compassion. They took the time to listen carefully to my concerns, explained every step of the evaluation clearly, and provided detailed answers to all my questions. This level of communication gave me confidence and peace of mind. The facility itself was spotless, well-equipped, and designed to make patients feel comfortable. I also appreciated the efficiency—appointments were timely, and follow-up instructions were clear and easy to understand. Overall, Cleveland Clinic exceeded my expectations in every aspect of patient care. I am grateful for the dedication and professionalism of the entire team and would highly recommend Cleveland Clinic to anyone seeking world-class medical services.

Dr Animesh Singh

Rheumatologist

Great doctor with thoughtful and carrying approach to patients. I have a very rare autoimmune condition, which is very less researched and nasty to treat and yet Dr. Singh agreed to try to help me, provided great guidance and potential treatment strategy that I am now pursuing under his care. I initially contacted him for the second opinion to verify my diagnosis and treatment plan from a very honourable and well established rheumatology professor, but I ended up switching under his care completely, because of the competence, grounded/practical approach and attention to details + genuine willingness to help. I wish I would meet Dr. Singh sooner and start following his treatment earlier - it would have saved me a lot of side effects and wasted time.

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I attended Luiza’s group classes initially and then moved on to 1-to-1 sessions once I was heavily pregnant. She has an incredible ability to modify exercises to suit each person’s individual needs, even within a group setting. Her attention to detail, precision, and ability to make subtle adjustments made a huge difference to my strength and mobility throughout pregnancy. On top of that, she’s a genuinely lovely and caring person, which makes such a difference when you’re navigating pregnancy. It’s easy to see why her classes are always booked weeks in advance. Her physiotherapy background really shows and adds an extra layer of confidence and safety to everything she does.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I had a video consultation with Dr Kallis. In the previous months I had a abdominal ultrasound scan and a CT abdomen and pelvis dual phase scan which appeared to show conflicting results. Dr Kallis explained the purpose and limitations of such scans as the reason for such conflicts, which I found understandable and reassuring. He also outlined the appropriate tests to take to clarify any remaining issues. Dr Kallis was patient and clear in responding to any questions I had. The organisation of the video consultation was very efficiently handled by his Medical Secretary. I would certainly recommend Dr Kallis

Mr Alasdair Mace

ENT Surgeon

Mr Mace was very professional, compassionate and patient when I described my condition to him. He provided detailed explanation of my condition and made sure I understood what was happening to me. He assessed me and found what was causing my nosebleeds and advised on the options available for treatment which I found helpful. I was able to make an informed decision and agree with Mr Mace on the treatment which was done immediately. The experience was very positive and helpful.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was naturally very apprehensive about the procedure but was met with friendly reassurance at every stage of the process. Everyone was very helpful, always very anxious to answer all questions, and very keen to help in any and every way. All procedures were carefully explained and it was always made sure I’d understood and was happy to proceed. I can’t speak highly enough of all the care I received from every member of staff I met at every stage of the process

Essex Private GP

Cosmetic (Aesthetic) Medicine, Diagnostics & Testing, + 2 more

I am extremely grateful to Dr Eka for the outstanding care given to my dad. Dr Eka was exceptionally knowledgeable and reassuring and took the time to provide tailored care. He went above and beyond to ensure my dad was well looked after and clearly explained the plan going forward, which gave our whole family great reassurance. A genuinely dedicated and compassionate doctor. I couldn’t have asked for better care. Thank you.

Mr Billy Jowett

Orthopaedic Surgeon

The care, professionalism and expertise of Mr Jowett has been evident throughout my pre-, and post-operative care, and the operation itself which involved six toes. Minor complications have been dealt with in a calm and reassuring way. Post-operatively, Mr Jowett rearranged some appointments to review the wounds on the day after my operation, indicating his ongoing care.

The Westminster Maternity Suite

Obstetrics & Gynaecology, Fertility Medicine

I thoroughly enjoyed staying in The Westminster Maternity Suite twice, after delivering my babies. The care, cleanliness, privacy, personal space and food are fantastic. I had really enjoyed staying there for the recovery after giving birth. The views of Big Ben both times were an amazing bonus for the night feeds of my newborn.

Allergy Centre of Excellence

Allergy Medicine, Diagnostics & Testing, + 2 more

Wonderful experience at ACE, where my son has been attending OIT appointments. The centre is welcoming and full of books and toys to keep us entertained through the appointment. The staff are knowledgeable and kind, we feel very lucky to benefit from their experience. Most importantly, the treatment seems to be working!

Mr Sayed Iqbal Miakhil

Urologist

Booked in for BipolEP operation with Mr Miakhil on 3 Nov this year. I was naturally nervous but he put me at ease on the day and everything went well. I was catheter free after 48 hours and was able pee normally for the first time in years. My quality of life is so much improved following the procedure by Mr Miakhil

Dr. Elena Nikiphorou

Rheumatologist

Dr Elena was the most sympathetic, understanding and knowledgeable doctor we have ever met. I was immediately put at ease and allowed to tell my story. Her generosity of spirit is reassuring and brought comfort and encouragement for the treatment ahead. It makes such a difference to be heard.

Mr Khalid Malik

Orthopaedic Surgeon

Refreshingly straightforward and positive approach to the hip operation and likely recovery post op. Felt I was treated as a capable and valued individual. Mr Malik visited twice, once immediately post op and once before discharge, taking time to ensure that all was going well.

Dr. Tania Brasse

General Practitioner

I've been using the service for many years. Today's appointment was with Dr Brasse, whom I had not previously seen. Dr Brasse was every bit as professional, thorough and knowledgeable as her colleagues. I left my appointment feeling cared for and reassured.