Quality Dental : Shoreham

I attended for my six monthly checkup.

I am very happy with this dental practice The reception staff are always very friendly kind and helpful My dentist has helped me to look after my teeth better and helped me with oral hygiene

Very satisfied with my care from Dr Jash Lakhani. He takes the time to make sure I am comfortable, listens well to any concerns and fully explains any treatment. As an NHS patient I am fully confident I receive the best possible treatment and never feel rushed Would also like to praise the dental assistant who was very attentive to my comfort throughout Reception staff are always friendly and helpful too

Excellent follow up phone call by dentist

Third visit to a new practice for me. A two part treatment of a deep clean and a filling. My appointment over ran slightly due to level of care taken over my treatment which was noticed and appreciated.

I had a tooth extraction, I decided to go private as I was quite nervous, dentist very reassuring

Staff are lovely

Was told while in the chair that because I was on blood thinners the dentist didn't not want to remove the tooth - yet this has been on my records for years so I completely wasted my time.

I had to wait for 25 minutes for my check up. This dental practice used to be super punctual and it has been getting progressively worse over the last 18 months. Whilst a one off is understandable, quality dental won’t accept any lateness as a one off, which happened to me once due to road works and terrible traffic. When I called to advise I was stuck in traffic I was ‘warned’ unceremoniously than anything more than 5 minutes would result in a cancellation. In addition to that I have now often had my appointments moved due to ‘annual leave’. I time my check ups and my hygienist appointments in a specific order and spaced between them mindfully and this totally messes up checking treatment progress. The staff are always incredibly lovely but the scheduling is not getting better and needs to be sorted. I have to take time off work and travel so any lateness causes impacts on my work schedule too.

My first appointment time was 12 30, it was then changed to 12.40. I was asked to come in at 12.20 which I did. But I wasn't seen until 12.50 having been kept waiting in the waiting room. I was not kept informed as to why there was such a long delay. I did complain at the time , and dentist was apologetic. My next appointment was greatly improved.