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Elite Aesthetics

Cosmetic (Aesthetic) Medicine, Obstetrics & Gynaecology

I recently visited the Clinic for some treatment as I was experiencing vulvodynia and a lot of pain and muscle tightness that impacted my relationships and is very upsetting as I was not sure what the solutions/ treatments could be to help. I did some research and contacted Elite Aesthetics as well as a couple of other clinics to get some advice and treatment options. I was extremely impressed with the information, advice, discretion and kindness shown to be by Shiva when I initially called. Shiva spoke to the Dr and got all the relevant information for me from Dr Elgerta (Elle) Ismaili. I was made to feel at ease and had confidence in the solution that would be offered. I attended my first appointment and consultation and met with Dr Elle, who is extremely compassionate and understanding and made me feel comfortable to share my concerns and what I was experiencing. I had always felt there was something wrong with me and that I was not normal, even though am in my mid 40's it is something I had accepted would not get better and I would always experience extensive pain and tightness that was actually quite unbearing and very sore. Dr Elle explained everything clearly through the consultation and has such a warm and kind nature. I decided to go ahead with the treatment which is botox injections that help relax the muscle tightness, even though I was aware that it may not work or be effective as every individual is different. I returned for a top up after 2 weeks as during that time I was so surprised and positively shocked and happy how the muscles had relaxed and the issues I had experienced for many years had improved rapidly, I really couldn't believe it. It has now been a week since my top up and I have noticed even more improvements and relaxation of the muscles. I wanted to share a detailed overview incase it can help someone else experiencing similar concerns and pain. I am based in London but was happy to travel to the clinic for this treatment as Dr Elle is an experienced gynaecologists and the best person to offer this treatment as it is very specialised and you need to ensure you are in the best hands. I really cant recommend Dr Elle enough and if I ever needed further treatment or other treatments I would definitely go and see her. Also, the team at Elite are exceptional from everyone I met with Shiva, Sarah and Casey. They are all so friendly and welcoming and make you feel at ease even if you are discussing a sensitive topic or concern. Thank you so much to you all, it really has been life changing - and I never thought that would be possible for me. I have so much gratitude for you all x

Ms Shikha Kapur

Obstetrician & Gynaecologist

I cannot recommend Ms Shikha Kapur highly enough. She has been my gynecologist throughout my first pregnancy, and her support has been invaluable. As a first-time mum, I had a lot of questions and anxieties, but Ms Kapur’s lovely bedside manner immediately put me at ease. What truly sets her apart is her accessibility; she was always available to answer my questions over email and responded quickly whenever I needed support. Having that direct line of communication was incredibly reassuring during such a significant time in my life. She is professional, kind, and clearly an expert in her field. If you are looking for a consultant who combines high-level expertise with genuine care, look no furtheI cannot recommend Ms Shikha Kapur highly enough. She has been my gynecologist throughout my first pregnancy, and her support has been invaluable. As a first-time mum, I had a lot of questions and anxieties, but Ms Kapur’s lovely bedside manner immediately put me at ease. What truly sets her apart is her accessibility; she was always available to answer my questions over email and responded quickly whenever I needed support. Having that direct line of communication was incredibly reassuring during such a significant time in my life. She is professional, kind, and clearly an expert in her field. If you are looking for a consultant who combines high-level expertise with genuine care, look no further!

Ms Kathryn Tilbury (KT)

Physiotherapist

I came to KT with an ongoing pain in my glute from running. I had been to another physio for months with no improvement and was feeling quite helpless. She immediately diagnosed it as Deep Glute Syndrome and reassured me that we could treat it. She put me at ease straight away and I could tell that I was in safe hands, and with someone who was incredibly skilled and loved what they do. Her knowledge and experience is so impressive. I also had some lower back issues which she helped me with massively (I’ve had these for years). She helped make a plan for recovery that suited my lifestyle and other exercise to make sure I could continue exercising. She often provided manual therapy which was brilliant too. She was always checking in with me and working to make eveything tailored for me. She was always available by email. She is incredibly kind and always made me feel comfortable and heard which I hadn’t had this before from other physio treatment. She also considered that I was funding the treatment myself and discussed this with me. I genuinely can’t praise KT enough, and would recommend her to anyone with sports injuries. I don’t have the words to thank her for her help and support.

Bourn Hall Fertility Clinic, Cambridge

Fertility Medicine, Obstetrics & Gynaecology

I am currently undergoing treatment at Bourn Hall. At every single step the members of staff have exhibited amazing customer service. Every single nurse, receptionist, doctor, anaesthetist, embryologist, pharmacist and everyone there has been respectful, kind, gentle, reassuring, calm and knowledgeable. In particular, Nurse Dawn at Cambridge has gone above and beyond to support me as an autistic patient. She has patiently answered all my questions, made adjustments for my comfort, and reassured me over and over again. She even popped my teddy from my bag onto my bed for me when I was recovering from general anaesthetic which was so touching and thoughtful. I am also particularly thankful to the embryologist team who also have found ways to adhere to my special requests. I'm also thankful to the anaesthetist who held my hand as I fell asleep under general anaesthetic because I was so frightened. I cannot fault our experience at Bourn Hall.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I arrived at 8.50 for a 9 am appointment. Was taken for a urine test which was irrelevant to why I was there and I never saw any results of. At 9.01 I saw the Dr arriving in the clinic. I was told she had a telephone appointment. At 9.15 I saw a patient leave her consulting room and was eventually seen. Despite having filled out the pre questionaire with my medication Dr Carulli couldn't find it but instead wanted to go through them. But then in her covering letter to my GP missed out significant ones like statins. Dr Carulli listed herself as a specialist in Osteoporosis but didn't seem to know a lot - at one point asking why there were two scores in my DEXA scan (one is the T score one is the z score a WEB MD search can tell you that...).

Mr Yuksel Gercek

General Surgeon

Mr Gercek manner was warm, approachable and reassuring from the initial consultation to the follow up appointment. He explained the procedure, why he thought it was most appropriate, and the pros and cons. On the day of the operation he again explained the procedure and afterwards reassured me as to the success of the procedure and reminded me of the precautions to take to maximise recovery time. In the follow up appointment he ascertained how I felt about the recovery and examined the abdomen area to confirm a successful outcome. Throughout he was very professional whilst being mindful that reassurance is important for the patient. I would thoroughly recommend my Gercek in anyone considering similar surgery.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

Very happy with the set up all round. Consultant amazingly helpful in comparison. He was extremely knowledgeable and very concerned . I liked the fact that he actually listened when I explained my problem. ( Its tedious even for me to hear so I can understand the need to switch off at times)...!...but obviously extremely painful ! The actual appointment with the consultant was about 30 minutes. He examined me and advised medication for immediately and perhaps in the future. Excellent man ,so nice . I felt at ease to speak about my pain . The receptionist was so kind and the nurses are angels. I would recommend highly. Thank you Spencer Wing. Mrs B J.P.

Mr Steven Harsum

Ophthalmologist

Mr. Harsum had previously removed a cataract from my eye to my complete satisfaction. This time I suffered a retinal detachment at a weekend. Mr Harsum and his team managed to organise for me to have an operation on the following Monday evening, 'pioneering' (for the clinic) an out of hours procedure at the SEON eye clinic, Kingston. Everybody went out of their way to make the operation go as smoothly as possible and the team at the clinic were first class. I have nothing but praise for Mr Harsum's professional, friendly, approach and for his operating skills. A month on, I am optimistic about completing a good recovery and enjoying satisfactory sight again.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

Excellent 5* service all round - I booked my telephone appointment online and everything was on time and thorough. Special thanks to Joanna for helping me out with invoicing and making sure I was happy with my appointment type. Exceptional customer service. Also thank you to Dr N Bennett who provided me with amazing advice and a speedy prescription - she guided me and we made a decision together on next steps. I will be coming back for a review in 3 months and hopefully I can come in person and use the beautiful facilities. Thank you all at Well Life!

Cathedral Eye Clinic

Ophthalmology, Optometry

I have been attending Cathedral Eye Clinic since May, when Mr Niraj Mandal carried out cataract surgery on my left eye. A follow-up operation to stitch the iris was also successful. Although I still experience some blurring at distance, tests show 6/6 vision, and this is due to be corrected with laser treatment in the New Year. I am very pleased with the way the consultations and overall service have been carried out. The care has been professional and reassuring throughout, and I am looking forward to improved distance vision in 2026

Dr Meekai To

Obstetrician & Gynaecologist

Dr To is outstanding: she combines rigour and expertise – the finest measurements, most thorough exams – with a kind, clear, decisive manner. My husband and I had a complicated pregnancy history and Dr To helped us navigate decisions about testing, scans, and delivery timing so we felt like we both knew what we wanted AND understood why. We also came in with more base knowledge than your average couple and Dr To was happy to use more scientific terminology, rather than sanitise or overly 'translate' anything.

Dr Koon Chan

Obstetrician & Gynaecologist

Dr Chan was brilliant throughout my pregnancy care and I couldn’t more highly recommend him. I felt thoroughly supported throughout the process and at each consultation he took the time to answer any questions as well as provide a brilliant level of care which left me feeling confident throughout. From consultation through to theatre and aftercare I couldn’t have been happier with the service and approach and am incredibly thankful for the support given during this time.

The National Heart Clinic

Cardiology

The experience I’ve had with Dr Francesco Lo Monaco was first class. He’s been absolutely fantastic. He’s been very helpful and thorough with all my concerns. He really goes in depth and explains everything, so that we understand and every question gets answered. I am very pleased with the service I’ve received and grateful for all his help. I highly recommend Dr Francesco Lo Monaco to everyone looking for an experienced, professional Cardiologist!

The London Clinic

Physiotherapy, Dermatology, + 13 more

Vast majority of the people were super friendly and made my hospital stay very comfortable. Hospital was clean and everyone was extremely professional. I did get the feeling though that you get rushed a bit when it gets to recovery and need to get going post-surgery which is not ideal as sometimes you are just not feeling fit enough or ready to go home straight away, especially after general anaesthesia. Overall extremely positive experience.

Dr Rohan Jagathesan

Cardiologist

I contacted Dr Jagathesan, as I had been expeiencing chest pains for some time which had been getting progressively worse. He arranged, at very short notice, an angiogram appointment which led to a swift diagnosis of further coronary artery disease and an operation for coronary artery bypass surgery. I could not fault the care and service provided and am truly grateful for Dr Jagathesan's life saving intervention.

Mr Stephen Dalgleish

Orthopaedic Surgeon

I can't speak highly enough of Stephen Dalgeish. I was made to feel relaxed from the first consultation and this continued throughout my full knee replacement journey. I am delighted Stephen was my surgeon and I would highly recommend him to all. Thank you Stephen Dalgleish. You have made my life so much easier.