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One Ashford Hospital

Dermatology, Pain Management, + 21 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I was taken into a room that was obviously not cleaned after the last patient as their clothes were still there. My postop instructions were to stay warm. I was absolutely freezing after surgery because the nurses turned the heat down to suit another patient. I was on the end bed and no one came to check on me for ages so I couldn’t get another blanket. I told the nurses at least three times that I don’t eat dairy. I then had cow’s milk and dairy butter placed in front of me which is offensive. The nurses paid a lot of attention to the person next to me, but rarely checked on me. I felt overlooked. By this point, I just wanted to go home but again they prioritised other patients so I was late to leave.

UK Vein Clinic - Reading

Vascular Surgery

The assessment was very thorough but efficient at the same time. The team on-site put me at ease, demonstrated confidence in their abilities and ensured I understood the problem and potential next steps. The practical next steps (eg costs, timescale and dates) were not the focus of this appointment and therefore, at no point did I feel a pressure to commit. The focus was more on the calibre of staff who would manage my next procedure and we also discussed any medical concerns I had. I walked out of the session thinking why on earth have I held back so long on getting this treatment done! Thanks to the team both the Dr and Fabrizio were incredibly professional and welcoming.

Spire Murrayfield Hospital Edinburgh

Cardiology, Cosmetic (Aesthetic) Medicine, + 15 more

My overall experience at the clinic was exceptional. When I first booked my appointment it was scheduled for a week later, but I asked whether there might be any cancellations before then. The team were incredibly helpful and thoughtful — they called me back and arranged for me to be seen the very same day. From start to finish, the service was efficient, compassionate, and reassuring. At what was a very anxious time for me, everyone I dealt with was kind, responsive, and professional. I felt genuinely cared for and supported throughout my visit, and I am extremely grateful for the outstanding care I received.

Dr Maria Papadopoulou

Obstetrician & Gynaecologist

I booked first appointment an ultrasound with Mrs. Maria, but unfortunately, two days before my appointment I had a miscarriage. I did not cancel the appointment because I wanted to understand what was happening. Mrs. Maria was extremely polite, understanding, and—most importantly—honest, which I believe is exactly what someone needs in such a difficult situation. She guided us on which tests I need to do and provided all the necessary information with care and professionalism.Thank you for everything. I hope that soon we will meet again under different circumstances and for happier check-ups.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

I found the GP we visited to be welcoming and friendly, he was very informative and honest with things however I found the reception staff to be the opposite they were not very welcoming and I felt that they were closed of from any type of communication or request I did not like that they were so miserable no smiles just blank I didn't like the experience or the feeling I felt when walking into the practise but the doctor was great.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

After failing to get an appointment with my GP, my Daughter made an appointment for me at WLC , within a couple of hours of phoning I was seen by the lovely Dr. York. She identified me having a chest infection, and reduced power in my lungs . Collected prescription from chemist. At 82 , I think I would have ended up in hospital had it not seen this Doctor. Amazing service Now a day later feeling much better. 😎

Professor Eli Silber

Neurologist

Professor Silber is an exceptional neurologist. I have complete confidence in his judgment and expertise. He is incredibly thorough, sharp, and excellent at diagnosing, and he always takes the time to listen and explain everything clearly. He is also very caring and makes you feel completely comfortable discussing all your concerns. I felt reassured and supported after seeing him and would highly recommend him.

Cambridge Heart Clinic

Cardiology

I arrived on time and the receptionist was in situ. As a private patient self funding I went through the paper work and had to wait only a couple of minutes before I was taken through for the Echocardiogram. The same sonographer had carried out the procedure the year before and she was so welcoming which immediately put me at ease. She was efficient and professional and I had every confidence in her.

Dr. Nick Hamilton

ENT Surgeon

I was referred to Mr Hamilton through the NHS. From our initial consultation to the surgery that was scheduled soon after, and from the procedure itself to the after care, the experience was excellent. I felt heard in the consultation and diagnosis of R-CPD, and the treatment (injections of Botox) seem to have worked exactly as hoped. I couldn't recommend the treatment and Mr Hamilton highly enough.

Ringway Dental Cheadle

Dentistry

Couldn’t recommend Ringway Dental enough. I’ve been seeing Dr Claire Spencer and honestly I’ve never felt more at ease with a dentist. She really knows her stuff and genuinely cares for you and your smile. Hannah the treatment coordinator is so lovely too and on hand to answer any question as and when. All round great dental practise. Can’t wait to see the end result of my smile makeover.

Dr Israa Al-Shakarchi

Rheumatologist

Generally, people try to avoid visiting hospitals if they can. But Sincerely I look forward to seeing Dr Al-Sakarachi for the incredible efficiency she puts into her work, being 85, she makes me feel that she is my daughter and my therapist. The NHS service should be proud to have such an amazing Dr in it's team. I'm greatful to her from the deep of my heart.

Dr. Kunal Gadhvi

Ophthalmologist

Dr Gadhvi was kind, professional and fully informative throughout the whole process. He had a lot of patience and time for me with all my questions and concerns. This was incredibly reassuring and greatly appreciated before, during and after my eye surgery. I am so thankful to you, Doc, for helping me gain my sight back in my left eye!

Dr Jonathan Henderson

Paediatrician

We brought our son for an appointment due to bowel problems, Dr. Henderson was warm and welcoming, and treated our son with great respect and made him at ease. Explanation of the medical issues were clear and logical, and next steps made clear sense. We left informed and confident the issue will be resolved.

Dr. Patrick O'Halloran

Sport & Exercise Medicine Doctor

Dr O'Halloran met me last week about an ongoing leg issue. He did various physical tests and explained why he would like me to have an MRI scan. He did not speculate about what may be the issue, but had a calm manner and was considerate in asking if I was happy with the two observing doctors in the room.

Mrs Polly Ford

Obstetrician & Gynaecologist

Polly was wonderful during my appointment today. She was so kind and friendly and put me at ease straight away. She answered my questions clearly and thoroughly and I felt very much the collaborative approach and that I was included and in control of the next steps. Couldn't fault her!