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Moorfields Private Eye Hospital

Ophthalmology

Very unorganised, got the bill twice with no explanation. Called and had to speak with 3 people and still no one knew what bill was correct. The Surgent secretary told me to ignore one of the invoices which turned out was wrong. First time I arrived for the consultation I was told that the surgent who I was going to see wasn’t there and they advised me to go home. It turned out he was there and waiting for me. Second time they couldn’t find my file and didn’t know what to do or why I was there. 3rd time lucky you would think, I was told to wait in the waiting room and I did without being told there were two waiting rooms and I was in the wrong room and the surgent called me and wondered if I was on my way. On the positive the surgent and the operation was great but I do wish it was a bit more organised and that the information given to the patients was with a follow up to everyone involved.

Mr Andrew Renwick

General Surgeon

Having hernia surgery is not something anyone looks forward to, but Mr Renwick and the team at Ross Hall Clinic and Hospital made the experience stress free. I was provided with clear information about the procedure, the various options for surgery and what to expect in terms of recovery times etc. My pre op assessment was extremely thorough and the operation itself was successful. I was able to return home on the same day and although I experienced some discomfort I only required two of the stronger painkillers I was prescribed and a few paracetamol during the first 48 hours. I opted for robotic assisted laparoscopic surgery for my bilateral inguinal hernia which Mr Renwick advised was likely to reduce my recovery time. My operation was exactly 6 weeks ago and I can say that I am now back to full health and ready to (gradually) get back to the gym.

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

I recently underwent surgery at Kingsbridge Private Hospital, and I genuinely cannot put into words how grateful I am for the incredible care I received. From the moment my procedure was over, the nurses were by my side — kind, patient, and so comforting. They made me feel safe and completely at ease during a time that could have been overwhelming. My surgeon and nurse continued that same level of warmth and support throughout my aftercare. Their reassurance, responsiveness, and genuine concern for my wellbeing meant more to me than they probably realise. Their care and attention were truly outstanding — compassionate, professional, and heartfelt in every way. I am so thankful to each and every one of them, and I could not recommend Kingsbridge highly enough.

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

I saw Alex Townsend for a running injury on my foot/ankle via Bupa. He was very professional, provided great care, and was excellent at communicating his thought process as he inspected my injury. He was efficient and determined in getting me the necessary follow ups booked timely when I told him I had an upcoming race. He referred me to Dr. Burdon who was also very professional and provided great care. After our follow up, Alex provided me with useful training resources for foot taping and running. He performed walking and running gait analysis on me. It was insightful to hear his analysis, and it formed the basis for him to refer me for additional foot physio appointments to strengthen my foot and minimize chance of future injuries.

Dr Philip Woodland

Gastroenterologist

After almost a year of tests under another organisation, Dr Woodland was almost instantly able to pinpoint what my problem was and create a plan of action for my treatment going ahead. He also told me I was unlikely to need the tests that I was booked in for elsewhere, which would have saved me a lot of money had I been paying for them privately. Although I am still on the road to complete health, Dr Woodland was very good at putting things into perspective for me, which has given me hope! He has helped my physical condition, which has in turn had a hugely positive effect on my mental health. Thank you again! I will be straight back to you if I need your help again.

Ms Mahwash Masood Babar

General Surgeon

Ms. Mahwash Babar was highly professional and reassuring during a potentially difficult time. She knew exactly what was required and made sure the imaging and blood work was organised. The LondonClinic provided a comprehensive service where the customer’s interest prevailed throughout. The total time elapsed from my initial call to the hospital to having all examinations and diagnostic test conducted and the results back was less than 48 hours. A process that would have taken many weeks at best through the NHS. Thank you.

Mr Shehzaad Khan

Orthopaedic Surgeon

Dr. Khan operated my knee. It was a difficult procedure as it involved a multi ligament injury and a meniscus tear. 16 months post operation I went back to play football. Mr. Kahn is very supportive and provides planned follow ups to keep track of progress. In my last visit Mr. Kahn decided to see me again in 6 months to assess the overall recovery and decide whether or not take further action as there are still some minor issues with the knee.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

Dr Haus is a master of his craft. I have been visiting Dr Haus for several years now for a variety of treatments, including lasers and injectables. He is extremely knowledgeable, passionate and caring, and my results, due to his artistic eye and precise skill speak for themselves. Dr. Haus's clinic is immaculate, spotless, beautiful and relaxing and the staff are so friendly, efficient and capable; nothing is too much trouble. Outstanding!

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

London Bridge Sports Medicine

Sports & Exercise Medicine

My appointment with Dr Seth was very good I have been under his care for a number of years and he is always professional and personable. He explains all that is needed and takes time to answer your concerns and questions. He is always determined to find the right solution and in terms of procedures he is gentle and make sure that you are comfortable and understand what is taking place would highly recommend him.

Harley Street Hearing

Audiology, Ear Care

The whole experience of phoning first thing in the morning to make an appointment to have my earwax removel - through to later in morning when it was carried out felt like a “model” experience in care. My audiologist was patient, explained the process and worked efficiently to remove all the wax bringing much needed relief. She also gave me advice on oiling my ear to help the wax dispersal in future.

Dr Khaled Ayazi

Pain Management Specialist

Dr Ayazi is an exceptional physician and one of the kindness and knowledgeable people I know. He is so eloquent and caring, he always makes sure he takes time to explain everything in simple terms to the patient and their family. He is incredibly accountable and really makes the patient feel seen and understood. I am a very happy patient and I am extremely grateful to Dr Ayazi for his care.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

This time I had a video/Zoom call with my consultant. I have replied to previous questions according to my previous experiences when being seen face to face.. As always the Cleveland Clinic makes all medical situations as pleasant as possible …every question I had was answered completely and fully in “layman’s” terms.. It is reassuring to be a patient at The Cleveland Clinic.

Mr Kevin O'Neill

Neurosurgeon

I received treatment from Mr. O'Neill for a subarachnoid haemorrhage and made a full recovery within weeks. My experience with him at Charing Cross Hospital and his private clinic was excellent. I found him to be a superb neurosurgeon and a very humble person, and I am deeply grateful for his care. Best neurosurgeon.

Dr Rajiv Rampat

Cardiologist

Met Dr Rampat earlier today to gain a second opinion regarding a Pace and Ablation procedure that I have been offered. Dr Rampat outlined the procedure and his suggestions as to alternative options were clear and precise. We came away from the appointment knowing what direction to take! Thanks Alan

Mr Musaab Yassin

Urologist

Mr Yassin has been an excellent consultant and surgeon for me, by explaining everything in detail, including every step of the process. He also answered any questions I had in detail. The surgery went well, and was extremely pleased with the results. Overall an amazing experience with Mr Yassin