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The Joint Injection Clinic

Diagnostics & Testing, Imaging (Scans), + 4 more

My first appointment with Dr James Thing went very well though I had to phone the clinic to say that I would be late for my appointment since the taxi broke down on the way. I arrived at the clinic with my husband 15 minutes late, but I was seen by Dr Thing without further delay. He told us that there was a patient who was on hour late on that day perhaps due to the cold weather. Dr Thing checked my medical details, my knee conditions in both legs, examined my knees carefully before looking them closely on the screen. I had bilateral Ostenil Plus Knee injections while the doctor was guided by Ultrasound Scan to insert the needles into the exact area of my knees. I had a little sensation when the needles were inserted but it was done in a gentle manner that I was feeling alright throughout the time of insertion. The whole procedure went smoothly and the doctor said he would see me in a year's time. In the meantime I was to take it easy and rest well for my knees to heal and he would write me an email in three weeks' time to see how I was doing.

Nightingale Hospital

Nursing, Nutrition, + 3 more

As a someone who has never experienced detox/rehab, group therapy, meetings, psychiatric evaluation or support and with very little exposure to discussion or open dialogue about my addition or indeed addiction in general it would have been helpful to have a better introduction/orientation to the process, perimeters, etiquette etc. I full appreciate the variables and ambiguities in an environment such as this but even being aware of what they might be would have been helpful. I felt my length of stay and the detox treatment was minimised and at times mocked, invalidating my treatment, commitment and if I’m honest, my character. I felt ridiculous and vulnerable and two particular group sessions. I would never have mocked anyone else’s efforts or derided anyone on their multiple attempts at recovery but if I had I would have fully expected to be challenged for doing so - I didn’t feel there was anyone interested in challenging the negativity directed towards me and it left me feeling quite isolated and undermined.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I had a really positive experience at The Harborne Hospital. I was greeted warmly on arrival and was actually seen before my appointment time, which was very much appreciated. My consultant Mr Leung truly listened to me and took the time to understand the full picture of how I’ve been feeling. He was extremely thorough, and for the first time in a long while, I left feeling hopeful — hopeful not only that my pain can be better managed, but also that I may finally get a clear diagnosis of what is actually happening to me. I really appreciated how carefully and thoughtfully everything was explored. Every member of staff I met was kind, professional, and supportive. The level of care and compassion shown throughout my visit was outstanding. I wouldn’t hesitate to recommend this service.

Mr Colin Holton

Orthopaedic Surgeon

Couldn’t fault Mr Holton, from the first consultation he really listened which I hadn’t had with other consultants in the past. Mr Holton also made me feel reassured throughout giving me the least invasive options first before surgery. As a young adult I have struggled to find a diagnosis and within the first consultation Mr Holton knew what my condition was and how to resolve it. I have had the surgery and have my life back as a result! First follow up he checked me over again and answered all questions I had especially about my recovery. I couldn’t fault the care and support that I had received and will forever be grateful. I would highly recommend Mr Holton especially for young adults who had struggled to find a consultant who isn’t afraid to operate if it is necessary.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had an initial consultation for varicose vein treatment (following a flyer in the post) and following further investigations/diagnosis I went ahead and had an operation. The whole experience from beginning to end was first class. Everything was fully explained to me and all my questions were answered before deciding on the most appropriate treatment. The operation (under local anaesthetic) went well with a nurse talking to me all the time and explaining everything which was happening as as well as distracting me! My recovery went as planned - and as explained - and a follow up visit to see the consultant was very reassuring. All in all I was very pleased with everything and would not hesitate in recommending Shepton Mallet Hospital.

Harley Street Specialist Hospital

Cosmetic (Aesthetic) Medicine, Dietitian, + 8 more

Hospital was dirty. Room was dirty. Was provided with a pillow that was fully stained yellow on one side with no pillow cover. One of the nurses saw it when he turned it over but I had already been lying on it for hours. Went to the surgery without any pillow only to wake up to another stained pillow without any cover. Found a toenail on the bed. Very unhygienic and was not comfortable. Staff were ok. Food received was not what I ordered, so left without eating anything. Will only be coming back for my second operation because it is the surgeons only practice that is close to where I live, otherwise would not be returning. Hygiene is most important in these environments and it was not to par at all. Worse than NHS.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

I was taken into a room that was obviously not cleaned after the last patient as their clothes were still there. My postop instructions were to stay warm. I was absolutely freezing after surgery because the nurses turned the heat down to suit another patient. I was on the end bed and no one came to check on me for ages so I couldn’t get another blanket. I told the nurses at least three times that I don’t eat dairy. I then had cow’s milk and dairy butter placed in front of me which is offensive. The nurses paid a lot of attention to the person next to me, but rarely checked on me. I felt overlooked. By this point, I just wanted to go home but again they prioritised other patients so I was late to leave.

Mr Chetan Bhan

General Surgeon

Extremely happy with the service, care and everyone's attentiveness at the Cleveland Clinic. My initial consultation was with Dr Chetan Bhan. He was patient, friendly and made an effort to understand the symptoms I have been experiencing for some time. He quickly assigned my case to Dr Mark Samaan and appointments allocated swiftly too. I came away feeling reassured by that the Cleveland Clinic would be able to help. Also, the clinic is well kept, clean and comfortable. That is a massive plus too!

Sainsbury Wing or Wolfson Fertility Centre at Hammersmith Hospital

Dermatology, Endocrinology & Diabetes, + 9 more

Mr Saravelos and his team made us feel at such ease for our Frozen Embryo Transfer. He was so patient and helped talk through the procedure in a way I could understand. He kept me calm through the procedure, which previously have been a really painful experience for him. The Nurse Raj was also great and helpful and managed to get all our prescriptions done before the transfer so we didn’t have to wait around. Really great time and brilliant experience.

Mr Aris Konstantopoulos

Ophthalmologist

After having a consultation with Aris I decided to go ahead with two separate Cataract operations over a few months in late 2025. Must admit I was very worried about the procedure, however Aris explained everything to me and was very patient and kind. If anyone requires Eye Surgery I would say he is an Amazing Surgeon and if possible get him to treat you. Since the Operation my Eyesight is just fantastic - it was well worth the worry .

Mr Alan Osborne

General Surgeon

Mr Alan Osborne was extremely knowledgeable, helpful and kind. He spoke comprehensively about my area of concern and took the time to ease my concerns and provide a detailed explanation with compassion and empathy. He also provided clear next steps, and again spoke with compassion and kindness about what that will entail. I am very grateful to Mr Alan Osborne for his expert assessment, kindness and compassion - thank you very much.

North Wales Eye Specialist Centre

Ophthalmology

Under the care of Mr Sunildath Cazabon on the 13th January 2026 I underwent laser vision corrective procedure for posterior capsule opacification following prior cataract surgery. A full series of tests was preformed before procedure. The procedure was completed successfully without any complications in under 15 minutes and a positive experience from start to finish with immediate improvement to my vision.

Professor Eli Silber

Neurologist

Professor Silber is an exceptional neurologist. I have complete confidence in his judgment and expertise. He is incredibly thorough, sharp, and excellent at diagnosing, and he always takes the time to listen and explain everything clearly. He is also very caring and makes you feel completely comfortable discussing all your concerns. I felt reassured and supported after seeing him and would highly recommend him.

Dr Adam Harris

Gastroenterologist

The minute I met Dr Adam Harris I immedietly felt at ease! I really felt listened too and heard! Everything from booking to meeting and to the final procedure was seamless! Joanna is fantastic and so responsive, honestly it’s made me wished I’d met them sooner to get myself sorted.. thank you so much for everything I would highly recommend Dr Adam Harris and his team.. I feel in safe hands…

Mrs Ewa Kozlowska

Audiologist

Ewa is professional and friendly. She explains everything clearly, and creates an atmosphere of calm professionalism together with empathy. She explains everything, and answers questions in a way that can be easily understood. As an 80+ year old, I attend several health checks, and the ones at VIP Hearing Solutions are the only ones where I don't feel nervous and apprehensive.

Mr Michael Smith

Ophthalmologist

The waiting area is quiet and spacious. The reception and admin staff are friendly. The nurses/technicians similarly genuinely interested in you and remember your last visit. Dr Smith also knows his patients, is thorough in his assessment and forward treatment plan and open to questions. Follow up administration is prompt. After a visit I know I have properly been examined.