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Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

Mr Himanshu Shekhar

Neurosurgeon

Mr Shekhar arranged to see me at short notice when I was terribly suffering from lower back pain/ right leg pain. Initial consultation was efficient whilst still taking the time to understand the background of what happened. He also took the time to explain what his initial thoughts were but arranged an MRI scan to confirm his thoughts. MRI scan results were shared with me very comprehensively and Mr Shekhar gave me a list of options with realistic outcome possibilities for each including success rate, details of how the procedure would take place etc… I opted for a nerve block injection which Mr Shekhar performed himself in theatre. I’m never sick and don’t get injured so all this was a first to me but his explanations throughout (including during the procedure) made me feel at ease. Whilst the pain is not fully gone (which I knew was a risk), it has improved in the weeks following the injection and I am now hoping time will do the rest.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

I visited the doctor for my child, who was experiencing muscle pain in his chest whenever he got tired during physical training. From the very beginning, the doctor was polite, friendly, and extremely professional. He explained each part of the diagnosis step by step and clearly outlined what he planned to do throughout the treatment. He carefully drilled down into every test to identify the root cause, which gave me a lot of confidence. He was very patient and thorough, making sure everything was clearly understood before moving forward. He also created a safe and comfortable space for parents to ask questions and answered every single question with great patience and clarity. Overall, he is a complete professional who provides confidence and hope. I am extremely satisfied with the exceptional care and support he provided for my child

Mr Tom Holland

Obstetrician & Gynaecologist

Mr Holland came recommended to me and as a doctor is kind, knowledgeable and empathetic. I was diagnosed with endometriosis 4 years ago with a different provider, but have struggled with symptom management and care options since diagnosis. Mr Holland and his office prioritised appointments, gave me optionality and, when I chose surgery, were incredibly reassuring and efficient. When presenting options, Mr Holland gave me all possible information in a way I would understand so I felt in control and could make an informed, independent decision. Mr Holland also presented options for after surgery, helping me build continuity into how I manage the symptoms. Honestly have just felt relieved under his care for most of what could have been a fairly stressful time. I would recommend reaching out to him if you struggle with endometriosis.

Dr Sotiris Nicholas

Anaesthetist

Dr. Nicholas was amazing- he came in prior to surgery and walked me through each step. Not only was he a comforting presence, his communication throughout surgery made it so that I knew everything that was going on through my entire c-section. I was able to tell him how I felt during surgery and after and he adjusted care as such. Dr. Nichols took the time to listen to my concerns from previous c-sections and our plans for pain management and reassured us every step of the way. He even took some wonderful photos of delivery on our phone! Dr. Nichols is not only wonderful at his job, but such a kind person who genuinely cares about his patients and their comfort both physical and mental.

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

Received urgent call requesting blood test for tolerance to Dye. I Moved appointments for that afternoon to facilitate a flying visit. After arrival kept waiting for 35 minutes until I asked reception as was needed elsewhere and was told phlebotomist would be with me shortly. With Phlebotomist approx 3 minutes, total time 50 minutes and 50 miles traveled Then had to wait 9 days for scan which was only scheduled following chase-up from private GP. On presenting for CT Scan was told that they did not require blood test as procedure did not indicate use of dye. Most unimpressive communication and administration throughout

Spire Harpenden Hospital

I was an NHS patient struggling with gallstones and experiencing frequent attacks. After doing some research, I was able to book an appointment at Spire Hospital Harpenden, where I first met Mr. Jambulingam in August this year. Just two months after that initial consultation, I had my gallbladder removed. I want to express my deepest thanks to Mr. Jambulingam and the entire team at Spire Hospital Harpenden. From beginning to end, the care and experience were exceptional, and I am truly grateful for everything they have done for me.

Dr Sunila Jog

Paediatrician

My daughter visited Dr Jog as a new patient recently and we were both delighted with our time with her. She took time to fully listen to my daughter’s health issues and immediately offered reassurance that we would be on a journey together to fully understand the cause of the issue and resolve it. Her professionalism and kind demeanour reassured us from the outset and we are both looking forward to our next appointment.

2Me Clinic

Sexual & Reproductive Health, General Practice (GP), + 4 more

I visted the 2Me Clinic with Dr. Amaechi for a coil removal that I was extremely nervous for after 1 failed attempt by the NHS. From consultation phone call to the procedure, Dr. Amaechi met me with so much compassion, kindness and understanding. She was able to sucessfully perform the prodcedure quickly and effectively - ensuring I was calm and comfortable the whole time. It made a world of difference, thank you!!!

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

VIP Hearing Solutions Eastcote

Audiology

I received excellent person centred care. I came for wax removal and discovered I had an ear infection that needed treatment first. The audiologist was very helpful and gave me a referral letter to see the Doctor and once the infection has cleared I could return to complete the wax removal . The Receptionist was welcoming , friendly and helpful from my first phone and on my two visits . Thank you

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

My experience once in the practice was very good. Staff friendly and professional. What I found very stressful beforehand was locating the property. The letter that I received from the NHS gave an address of One Medical House which I could not find on any signage. I drove around for 10 mins and was then worried that I would miss my appointment. The letter should be updated to state OSD Healthcare.

Mr Robert Marston

Orthopaedic Surgeon

Please add this to the comments I made yesterday. Thank you. Punctual and welcoming, Mr Marston's clarity and patience was greatly appreciated. I have been a patient of Mr Marston for several years now and have no reservation in recommending his great expertise and skill, which has enabled me to skip about, not quite like a two-year old but not badly for an 80 year old!

Mr James Holton

Orthopaedic Surgeon

A truly dedicated and competent man that inspires confidence and immediate trust. From the first consultation I was put at ease, reassured and knew I was in good hands. My operation, whilst not being as straightforward as it normally would have been, was a complete success and recovery was smooth and rapid. Mr Horton has given me my life back.

Dr. Hal Brindley

Gastroenterologist

I still a bit drowsy while I write this, but the procedure went great, no pain, just went as smooth as I found imagine. The team and the doctor were very informative, laught a little bit with my promíscuos comments but in overall it was a great, easy and smooth procedure. Thank you all, it was a pleasure having you guys up my bottom hahahaha

Mr Salil Achyut Umranikar

Urologist

Mr Umranikar was polite, curtious, and easy to talk to. He seemed genuinely interested in helping get to the bottom of my health issues. When it came to doing an examination he was professional, pleasant and gentle, allowing me to keep my dignity intact. I'd recommend him to anyone who has the same or similar problems to me.