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Mr Naren Basu

General Surgeon

I booked a. consultation with Mr Basu for Breast Implant Removal only. After researching him I felt assured he was extremely highly qualified and vastly knowledgeable in his profession. Upon meeting him I knew I had made the correct decision. During my consultation, Mr Basu listened intensively to my concerns with having my implants removed as they had been in situ for almost 21 years. I must stipulate, there was no underlying reason for removal of my implants other than I simply wanted them removed with no further augmentation required. Mr Basu discussed this with me in great detail advising me that I could change my mind if I was unsure at any time and also discussed the option to have a breast uplift in future, if I was not satisfied with the outcome. Mr Basu offered me time to go away and think about my final decision, arranged a mammogram and upon my next meeting, I confidently planned my procedure. My Medical History was complex, given I experienced Anaphylactic shock in theatre previously, have intolerance to general anaesthetic and required major blood transfusions in all of my previous spinal operations. I have a history of many drugs allergies which is seriously problematic for me with pain relief. I also have a Lung Condition and Spinal Fusion in situ with rods, pins, plates and a cage in my spine. I suffer with anorexia. Before, my surgery, I had a further consultation with Mr Basu, who arranged for me to see the Anaesthetist in order to obtain a detailed medical history should any complications arise in theatre. We discussed the need for my operation to take place The Priory Hospital, Birmingham, as they have ICU beds available, as this was a possibility, given my complex M/H. My operation was 7 November 2026. I saw Mr Basu and The Anaesthetist again before I went to theatre and we discussed any concerns and fully explained the procedure once again. Mr Basu and his team were fabulous. My stay at The Priory Hospital in Edgbaston, Birmingham was faultless. The superb care I received was second to none. I received incredible care during my stay. I ran into some complications a few hours later, with blood pressure and sickness issues, so it was decided best for me to stay overnight and I felt reassured I had professional care. I confidently returned home the following day, after discharge from Mr Basu. I unfortunately had a problem with my left breast wound, a week later, which required aspiration. I returned to Clinic for Consultation with Mr Basu and was seen a further twice before final discharge. During these visits, I felt completely assured by Mr Basu that all was well and always reiterated if I was concerned, I could contact him by email and his secretary anytime to arrange to see me in his next Clinic. I have had no further complications and I am extremely satisfied with the outcome, 3 months post-op. Mr Basu is indeed a very welcoming, courteous, extensively knowledgable and truly professional Surgeon, whom I would not hesitate to recommend to anyone considering breast augmentation or breast issues. Given the complexity of my medical history I could not have asked for more thorough investigations and forward planning to have taken place before my operation and also with a courtesy follow up call after. Mr Basu is clearly a well-established Surgeon supported by a wonderful Team at both The Spire Hospital, Little Aston and The Priory Edgbaston, Birmingham. A great big Thank you for great quality care and expertise!

Mr Shakir Hussain

Orthopaedic Surgeon

Where do I start - I had a failed hip resurface 8 years ago. Due to my previous experience it has taken me 8 years to build up my confidence to have revision surgery and a FULL hip replacement I was referred to Dr Hussain 3+ years ago on our 1st meeting I was told I needed both legs operated on - I was mortified & broke down in tears Fast forward to 4 weeks ago - I had my surgeries, I can honestly say it has been life changing for me. Today is exactly 4 weeks post surgery. I am completely pain free, I sleep through the night, I have equal leg length, I can weight bare equally on both legs, I can walk in the house unaided, outdoors I only need 1 crutch, I am back driving. I can bend my knees, I am not moaning every time I get up or climb the stairs., I can actually stand without leaning and needing support to free me of pain I am 💯 excited for my future something which I have not felt for a long time Mr Hussain takes his time and 💯 cares for his patients, he is not motivated by money and does not show any arrogance as I have previously experienced He visited me everyday on the ward to check I was ok and to see my progress Mr Hussain I will be for every grateful to you for giving me my life back I am generally excited about having my other hip operated on Thank you again Miss Nicola A.

Mr Jon Palmer

Orthopaedic Surgeon

Mr Jon Palmer carried out a complex replacement of my right knee followed three months later by a partial replacement of my left knee. The arrangements for both operations were straightforward and extremely efficient. My care in hospital was first class and both operations were a complete success. I was particularly impressed by the speed of my recovery and the resolution of all the symptoms. I am pain free and can do anything I could do several years ago including cycling, walking and even running despite being nearly 80 years old. Mr Palmer’s manner was exceptionally kind and professional and he dealt with one episode of unnecessary concern by me immediately at some inconvenience to himself and in the kindest and most understanding way possible. There cannot be a specialist knee surgeon better than Jon Palmer anywhere in the country. My rheumatologist was most insistent that Mr Palmer should be the one to do the surgery and that advice was invaluable.

Dr SW Clinics

Cosmetic (Aesthetic) Medicine

I had a wonderful experience at Dr. SW Clinic during my pshot treatment . From the moment I walked in, the staff were welcoming, professional, and attentive. The clinic itself is clean, modern, and very well organized, which immediately made me feel comfortable and confident in their care. A special thank you to my patient advisor, Hiba, who was absolutely amazing throughout the entire process. She was kind, knowledgeable, and incredibly supportive. Hiba took the time to answer all my questions, explain everything clearly, and make sure I felt reassured every step of the way. Her professionalism and warm approach truly made a difference in my experience. I highly recommend Dr. SW Clinic to anyone looking for excellent care and outstanding patient support. Thank you again to Hiba and the whole team!

Dr Richard Shaffer

Oncologist, Radiologist

I visited Dr Shaffer on recommendation from a fellow gym member as I developed lumps in both hands. My GP had advised me that they would not treat Dupytrens until my fingers actually began to contract. I had a 30 minute consultation at the Cromwell Hospital which resulted in advice to monitor my hands for 2 months to see if there was any deterioration. Very impressive service. Dr Shaffer was very clear that it was early in the condition. His advice to potentially ease off in the gym to avoid hand trauma was the not the best news for a gym addict! But clearly correct. I will now measure my hands movement and flexibility periodically and revisit if it shows signs of getting worse. Thank you

Newmedica Newcastle

Ophthalmology

Lucy Clarke was recommended to me after a failed diagnosis and plastic surgery to my accident related damaged left eye lid. Lucy diagnosed the damage was to a muscle in the eyelid and her and her team carried out the surgery to correct this. Lucy and her team were so understanding and caring throughout the whole procedure and I was returning home within 2 hours of my appointment. I cannot thank Lucy enough for everything she did for me and once my healing is complete I will have the confidence and self esteem to enjoy my life again. Thank you to everyone at NEWMEDICA XX

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

The staff were nice and supportive but the doctor Ravi Ratnavel was unprofessional in both visits. He had no empathy towards me as his patient, didn’t show that he cared at all. He gets defensive when asked questions and eventually told me he lost fascination in my condition. He also said I’m obsessing for asking questions within my rights as a patient, especially as his inputs have not been considerate caring or consistent. The administration and governance committee decided that his behavior is aligned with quality care so I would not recommend this clinic to anyone

Mr Shahab Khan (Shad)

General Surgeon

Mr Khan completely put my mind at rest after I had received ambiguous medical advice. He described everything with clarity but also with kindness and understanding. I then understood the illness and the best way forward. I was treated with care and high standards by all the staff at New Foscote where I had the operation. His secretarial team have also been incredibly helpful. There is a definite and supportive follow-up plan with a genuine offer that I can get in touch any time. The surgery has been successful. Overall, an excellent experience.

Mr Tim Biggs

ENT Surgeon

Tim was extremely clear on not only what was happening and what needed to be done to resolve, but also why these things needed to be done. He was also the first person in my care joirney who really listened to my issues and what I felt was causing problems. This led to finding something that was related to what I had been feeling, which had been dismissed on several occasions by the person I had seen previously. I really felt listened to and understood, and confident in my care plan going forward.

Mr Hassan Elhassan

ENT Surgeon

I visited Mr Elhassan following a questionable experience with another ENT that insisted I needed surgery. Mr Elhassan immediately put my fears at bay. He checked me thoroughly, reviewed my scans and explained everything in very simple language - including confirmation that surgery was absolutely not needed. He has an excellent bedside manner and makes visits to him very pleasant.

Precision Vision London

Ophthalmology, Optometry

The lady i initially spoke to was very helpful, she worked out what I may be suitable for and did not pressure me at all. Instead of just trying to book me in for a consultation, she took the time to understand my situation and what I was looking for. The clinic is high end , as a lot of high tech equipment and the staff are very friendly.

Dr Andrew Gaya

Oncologist

My recent visit was a remote meeting, which works very well between treatment. Dr Gaya is very clear and thorough with explaining my side effects, blood results, scans and next steps with my treatment. I am able to comfortably ask questions and he provides truthful and reassuring answers. I have a lot of confidence in Dr Gaya experience.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

I had a cholecystectomy performed by Mark Tomlinson. From the moment I was admitted, to the discharge the whole team was superb. Every member I saw took time to check on my wellbeing, explained everything I needed to know and generally made the whole experience more bearable.

The Bluebird Centre

Nutrition, Psychology

The clinic was easy to find and the room was comfortable. Maja was warm, friendly and supportive and we were given lots of advice and suggestions. We left with a firm plan of what my son should be eating on a daily basis.

Riz Ultrasound

Physiotherapy

I had a home visit from these lovely professionals. Kind and efficiently carried out the scan in the comfort of my home. Everything was easily booked and lovely staff. Thank you I highly recommend your service.

Clarity - Stockport

Gastroenterology, Ophthalmology

Had cataract surgery with Mr Rabie at Clarity Stockport and it was a great experience. He and the team were friendly, reassuring, and made the whole thing feel easy. Really pleased with the care and the result.