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Skylight Psychiatry

Psychiatry

The communication from Skylignt is poor. My final report stated I did not complete 2 of the questionnaires, which I did, as I saved copies of my answers in case technology failed. Nobody chased these missing questionnaires and the response time when I did contact the admin team was 15 working days each time. All of the timescales I was told from start to finish were very inaccurate. Some of these timescales are still on the website. From referral to acknowledgement I was informed 6-8 weeks and it was 9 weeks. From acknowledgement/forms to initial appointment I was informed 8-12 weeks and waited 16 weeks. From assessment to report I was told 8-10 weeks and it was 14 weeks. I have been told 9 months from October until medication titration, but I can’t trust that this timescale is accurate. The staff are very friendly and helpful and brilliant when you do have an interaction with them, but the volume of work must be beyond current capacity to provide such inaccurate information to patients who are seeking support/diagnosis for a condition that requires accuracy and creates a high level of anxiety.

Practice Plus Group Hospital, Barlborough

Considering i am a private patient very Dissapointed. 1. I was contacted after making the initial appointment asking where i had my MRI scans. I gave the lady all details only to be contacted again the next day stating they could'nt locate them. I then gave them more comprehensive details and was assured if any issues i would be contacted. I attended the practice for the consultation on 27/11/25 only to be told by Mr. Bacon we could not proceed as he did not have my scans. I proceeded to to ask for the pre med tests during which an anneasatist was very rude to me because unfortunatly i have a needle phobea. 2. Prior to the operation i rang to ask that during the operation day is there somewhere for my partner[ ie. in the ward room etc] and informed yes. She was informed on arrival at 6.30am with me that she was not allowed on the ward until 6pm . We had travelled 80miles to the hospital that day. If we had been informed prior too alternatve arrangements could have been made for her.

Dr Khalid Khan

Cardiologist

I can’t thank Dr Khan enough for the care and support I received. From start to finish, the whole process was incredibly smooth and reassuring. For the first time in a long while, I genuinely felt heard and taken seriously. Dr Khan took the time to listen, explain things clearly, and make sure I felt comfortable every step of the way. After months of struggling and feeling like I was running out of options, I finally feel like things have been properly sorted. This care has helped me get back to work and the things I enjoy doing again, something I genuinely feared I might not be able to do just a couple of months ago. I was losing hope, and now I finally feel like I have it back. I’m so grateful for the difference Dr Khan has made to my health and my confidence moving forward. I wouldn’t hesitate to recommend him to anyone needing a cardiologist who truly listens and cares.

Lucio Health

Diagnostics & Testing, Holistic Therapy, + 1 more

Dr Hari has been an incredible to our family during one of the most difficult times of our lives. From the very beginning, he has approached my mum’s care with compassion, calmness and genuine understanding. His manner is reassuring without ever being dismissive, and he takes the time to explain things clearly and thoughtfully. In such an overwhelming situation, that steady, considered approach has meant more than I can put into words. What really stands out is how balanced his advice is. He is open-minded, evidence-aware and always careful to ensure that any recommendations sit safely alongside conventional treatment. That level of diligence and professionalism gave us real confidence and peace of mind. During a time filled with uncertainty, Dr Hari has been a calm and trusted presence. We are truly grateful for his guidance and support Thank you dr Hari

Cyprus IVF Hospital

Clinical Genetics, Obstetrics & Gynaecology, + 2 more

I had a great experience at Cyprus ivf hospital. Aman was our coordinator and she was immediately responding to all our worries and questions. It is a clean and well equipped clinic. The prices were fixed and no extra expenses were placed. They let you now about the price from the beginning and you now as the procedure goes on, when and how much you have to pay. Transfer of the embryos took place only when the doctor was sure everything was ready. No rushing. They followed the correct protocol for my case and were always there for us any day any time! Thank you all very much.

Dr Susannah Hoey

Dermatologist

Dr Hoey saw our son for his ongoing eczema and was excellent throughout the appointment. She was very knowledgeable and took the time to clearly explain the different creams and ointments available, along with clear instructions on how and when to apply them. She also gave us helpful advice for our son’s nursery on how they can support his skin care. Dr Hoey was friendly and engaging with our young son, which helped her quickly build rapport and assess him with ease. We left the appointment feeling reassured and with a clear treatment plan. Thank you, Dr Hoey

GenesisCare Nottingham

Oncology

I was anxious and didn't know what to expect during my SABR treatment for Prostate Cancer, but during the Planning Scans, it was explained to me what would happen and how to prepare for the treatments. Every stage was well organised, professional, and caring. A dedicated team looked after me very well. The car organised by Genesis picked me up for my appointments, with the same driver each time, making me feel at ease. The treatment sessions were comfortable throughout. I am very grateful to the team who looked after me so well.

Mr Emanuele Garreffa

Breast Surgeon

I feel very fortunate to be under the care of Mr Garreffa. He is calm, personable, and always takes the time to make appointments feel unhurried and reassuring. He explains everything clearly and never makes you feel like a question is too small. What really stands out is how genuinely interested he is in you as a person, not just a patient. He has a natural way of putting you at ease, and every visit feels supportive and reassuring. I couldn’t ask for better ongoing care.

Miss Seema Bagtharia

Obstetrician & Gynaecologist

Miss Seema Bagtharia was a breath of fresh air. I went in feeling very apprehensive, as I’ve been dealing with symptoms for many years. She made me feel heard, asked a lot of great questions, and explained in detail the possible causes. She put me at ease and has booked further exploratory treatment. On top of all this, she was a really lovely person, which was great. Thank you

Mourne Private Clinic

Dietetics, Imaging (Scans), + 3 more

This is our first pregnancy and we decided to book in for an early scan, we wanted the reassurance. From the moment we walked in, the staff were lovely and very friendly. We weren’t waiting long before Rebecca took us up for our ultrasound. Rebecca was lovely and explained everything to us. We were delighted to see a little flutter. Would recommend Mourne Scan Clinic

Montrose Health Group

Psychiatry, Psychology, + 1 more

A reallt fantastic service so far. We've been looking into private assessments for my son and it was expensive with long wait times every where we researched. Montrose were in touch within two days of my enquiry and we were triaged a week later. They respond quickly to communication, and warm and friendly and have been supportive of us at every step.

Dr Sayan Sen

Cardiologist, Diagnostic Pathway Specialist

My research led me to Dr Sen, as I was looking for an expert in renal denervation, a procedure to assist resistant hypertension. His professional expertise is top notch and he has an extremely pleasant patient manner. The procedure was an unqualified success and has transformed my husband’s prognosis dramatically.

Clarity - West Bromwich

Gastroenterology, Ophthalmology

I went to your clinic in Kings Norton .You arranged transport for.me which was so good the driver was excellent. At the clinic the staff were so obliging and the treatment I had for my eye was first class. My eye is so clear now and I would not hesitate to come again if my other eye needed treatment. Thank you

Dr Milan Anjanappa

Oncologist

Friendly and very professional experience. Discussed my well being and my response to treatment, all my questions answered. I feel that Milan has done everything he can to help me, that leaves me with a nice feeling and the confidence to do my part by striving to get my fitness level back to where it was.

Ms Daniela Stan

Sonographer

Daniela was extremely helpful and professional throughout my experience. She responded quickly, answered all my questions clearly, and made the whole process easy and stress-free. Her friendly and efficient approach really stood out, and I truly appreciated her support. Excellent service.

Miss Shilpa Ojha

ENT Surgeon, Paediatrician

It was great that there was no waiting to be seen, a very positive experience for both my daughter and I. Miss Ojha was very friendly and brilliant with my child who was feeling very anxious. The next steps were explained well and signposted where we can find additional information.