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Ms Jyotsna Pundir

Obstetrician & Gynaecologist

I had a truly excellent experience with Dr Pundir throughout my entire egg-freezing journey. From the very first consultation, she was reassuring, knowledgeable, and incredibly patient in explaining each stage of the process. Her calm and caring manner made what could have been an overwhelming experience feel manageable and positive. During the monitoring phase, she always ensured I felt comfortable and understood what was happening. On the day of my egg-retrieval procedure, her professionalism and kindness put me completely at ease, and the whole team made the experience smooth and stress-free. I’m genuinely grateful for the level of care and support I received. I felt looked after not just medically, but emotionally as well. I would highly recommend Dr Pundir to anyone considering egg freezing — she made a daunting process feel empowering and safe.

Mr Davide Patrini

Cardiothoracic Surgeon

I first met Mr Petrine after being diagnosed with lung cancer. The meeting was to discuss the way forward and options available to me. The choices were surgery, chemotherapy and immunotherapy. From the beginning Mr Petrine was very honest with me and highlighted the pros and cons of each option due to pre existing health conditions. Surgery had certain risks involved, but Mr Petrini gave me the confidence to decide that I wanted surgery. Six days after meeting Mr Petrini I had the surgery and I am pleased to say due to his impeccable skills the operation was a great success. After surgery Mr Petrini contacted my wife with updates and she was also able to have direct contact with him if there was any concerns that may have arisen during my recovery. I have no hesitation to highly recommend Mr Petrini.

Mr John Terrace

General Surgeon

I have recently visited Mr Terrace following some symptoms in my lower abdomen that I needed to understand better and in particular to see whether they could be related to a hernia procedure that I had undertaken earlier in the year. Mr Terrace listened attentively to my prognosis which we then discussed before he physically examined me. Following the examination we discussed his findings which ruled out a re-occurrence of my hernia and also discussed what could be causing my symptoms and how this can be managed moving forward which gave me a great deal of reassurance. Mr Terrace was exactly as he had been on my previous meetings leaving me comfortable that I was receiving the best consultation available which was delivered in a professional and very friendly and engaging manner

Miss Poonam Pradhan

Obstetrician & Gynaecologist

I could not recommend MUMs and Miss Pradhan highly enough. Right from my first phone call, the team were so accommodating, they understood and heard my concerns and provided availability to get me seen within two days. Miss Pradhan herself is extremely knowledgeable, supportive and empathic and immediately put me at ease. She was able to explain everything and I was able to ask all the questions that were causing me anxiety. I walked away from the clinic feeling totally reassured and knew that there was an action plan in place to ensure I was on the right medical pathway. I could not thank the team and Miss Pradhan enough for their care and reassurance and would advise anyone who has concerns to go and explore them with the team at MUMs.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The appointment appeared on My Chart with very little information about who originated it and what its purpose was. Phone calls to the appointments team produced no further information. We thought it could be bad news that had to be communicated face-to-face. The journey cost £60 and necessarily exposed me to some infection risk. When we got there and were directed to outpatients, we were not called. In the end we discovered that a senior nurse called Muriel was expecting a telephone consultation, which is what we actually did in the outpatients area. I think you need to ensure that appointments do not go on the My Chart system unless it is clear what the purpose of the appointment is and who has originated it.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

Arrived in the Spencer outpatient dept for my preassessment appointment they said I was in the wrong area needed to be upstairs in the ward which when I asked how to get there they arranged for a nurse to come and collect me to take me where I should have been. They were all very nice kept making sure I was okay while waiting and the members of staff in the ward were so helpful friendly couldn’t have asked for anything better.

Dr Sotiris Nicholas

Anaesthetist

It was a pleasure  having Dr Sotiris Nicholas as my anesthetist during my first Csection. He  explained the process and what he required from me with a calming voice. He offered to be the photographer during the cesarean and play music to distract me from the procedure when I was feeling overwhelmed. Overall, he came across as very professional , personable and caring. I would recommend Dr Sotiris for your procedure anytime!

Unblocked Thinking

Coaching

The ADHD coaching I received was excellent. It was so nice to work with someone who had lived experience; it made all the difference. My coach was understanding, compassionate and a great mentor as well as a coach. She asked really thought provoking questions which helped me to think deeper and come up with solutions that would work for the challenges I was facing due to my ADHD and being Mum to an AuDHD daughter.

Mr Mark Bailey

Psychotherapist

I saw Mark to help me navigate some specific fears of heights/bridges/unknown topography which had been giving me considerable anxiety , even panic attacks and he's helped me me find very useful coping strategies which mean I'm now a lot more confident out and about in the world. as always, his techniques are clear, kind and easy to implement in the real world. I feel so much better.

Mr Jonas Osher

Oral & Maxillofacial Surgeon

Calming and reassuring. Just loved the way he explained exactly what he was doing or planning to do and, most importantly for me, why and what my alternative treatment options might be if any. I would highly recommend him both for regular in-clinic treatment and any more scary follow-up surgery that may be deemed necessary. Thank you Jonas

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I felt listened to , Mark was very thorough with my medical history and current issues. Therefore examination was also thorough and I felt that Mark was careful not to aggravate existing pain. Overall the appointment was extremely successful and I felt comfortable and respected the whole time.

Mr Stephen Ward

General Surgeon

I came in for an inguinal hernia surgery. Despite how busy the hospital was on the date, I was quickly accommodated, and had my pre op work done. The staff were very friendly and explained everything that I needed to expect. I was kept informed throughout my sta all the way through my surgery

Deanbrook Practice

General Practice (GP)

As soon as we walked in we where greeted by a lovely lady who got us sat down, I was early for my appointment so there was a little wait but they actually saw us earlier then booked, my doctor was so sweet and caring and made me feel so welcome and comfortable.

Cambridge Heart Clinic

Cardiology

A very stress-free appointment. Quiet uncrowded waiting room - the helpful administrator made us a cup of coffee while we waited. The echocardiologist who performed the scan was very thorough and knowledgeable and took the time to answer all my questions

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

Very good, though not acknowledged by the receptionist at the front desk as she continued to tap away on her keyboard and I had to ask her after some time if I should just go through to the next reception desk as she clearly wasn’t going to acknowledge me

The York Dental Suite by Mafalda Queiroz

Dentistry

I have just completed my Aligner Treatment and I could not be happier. The standard of service was excellent, the attention to detail and the team super caring and supportive. The results are outstanding and I am in love with my new smile. Thank you