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Medical Prime Menopause Clinic

General Practice (GP)

I found MP through a friend of my sister who was having an horrific menopausal ordeal so she decided to go private and discovered MP. She spoke very highly of them and so both myself and my sister immediately booked appointments. I had an unpleasant interaction about 2 years earlier with an NHS FEMALE doctor at my GP surgery when I tried seeking help with my menopausal symptoms, as I found her quite callous and unsympathetic as she told me that I just needed to buckle down & get on with it as it is normal and every woman goes through it, but she would describe pills if I couldn’t handle it. I was so disheartened and discouraged that I never sought any further help. So struggled through this for three and a half years without any medical help. I tried a lot of natural & herbal remedies but nothing seemed to help, if anything it made my symptoms worse. I was suffering from awful hot & cold flushes and unbearable itchy skin. It was so debilitating and was making me miserable and I have always been a bright and upbeat individual. I had a talk with Zarina, the office manager, who arranges all the appointments and follow up calls and who was simply put a godsend. She was empathetic, patient, kind and very reassuring. She is an amazing ambassador for the clinic. I referred to her as My Earth Angel, she was beyond helpful. My doctor of choice was Dr Ash. I had my first appointment with her and liked her immediately. She is extremely knowledgeable and skilled and could answer any question asked of her. She put me at my ease instantly and asked considered and pertinent questions surrounding my symptoms. I never felt that she was just going through the motions and that I was one of many. She was very down to earth, personable and likeable. It almost felt like a chat between friends , although one of them extremely knowledgeable about the subject at hand. I came away feeling fortified and HEARD! Dr Ash immediately got me started on a prescription , and advised a follow up appointment for 12 weeks later to see how the medication had worked. I used a pharmacy that they are affiliated with to order my prescription and it was an huge relief as it arrived to my workplace the very next day so I could start on it immediately. I had my follow up appointment with Dr Ash and she adjusted my prescription as my symptoms had lessened but not disappeared so upped the strength which helped immensely. I am now receiving my prescription through the NHS and am doing really well and have gotten my life back , but I could not have achieved this without Medical Prime who put me on the road to recovery. Yes it is expensive but totally worth it in my opinion. I had no idea about where to start and it is a minefield as there are so many doctors out there who just prescribe medication without really thinking about what is most suitable for YOU. MP really take the time to find out what medication will give you the best results and that is what everyone wants and needs. . Dr Ash was very thorough and I was never made to feel that I was being dramatic about the effect my symptoms were having on me. Medical Prime made a huge difference for me and I will be ever grateful for their help in my menopausal journey.

HCA Healthcare UK The Portland Hospital

Fertility Medicine, Paediatrics, + 1 more

The Portland Hospital truly felt like a five-star hotel combined with exceptional medical care. From the moment we arrived, everything was calm, organised, and incredibly well run, making what can be an overwhelming experience feel reassuring and even enjoyable. The facilities are outstanding, the rooms are beautiful, and the level of comfort is unmatched — but what really makes The Portland special is the people. The care we received from the midwifery team was absolutely exceptional. In particular, midwives/nurses Lucy and Anna were truly wonderful. They were kind, attentive, reassuring, and incredibly supportive, always taking the time to check in, explain everything, and make us feel completely cared for. Their warmth and professionalism made such a difference to our experience and helped us feel confident and supported every step of the way. The aftercare was equally impressive, with genuine attention to both mother and baby. Every member of staff went above and beyond, and nothing ever felt rushed. We are so grateful for the outstanding care we received and would highly recommend The Portland Hospital to anyone looking for exceptional maternity care in a calm, luxurious, and supportive environment.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

This was so different from when I was here 10 years ago. The nursing staff were so lovely this time, cheerful and friendly and Lou was particularly helpful. All staff everywhere were kind and pleasant. The physiotherapists led by Carmen were astonishing. Their whole approach was helpful and kindly, the exercises were achievable, the support was just excellent including the post op phone call to me at home. I feel really positive about it all. I also commend the food, it was fantastically good especially the lamb stew, very Elizabeth David . And I really liked the inflating things on my feet the first night, very soothing. The one thing I didn't like was the tsunami of emails with essential information, each with a link to a cloud, needing a password . This took ages to navigate, and I gave up. When I mentioned this in person I got a really good booklet which I'm still using. It takes seconds to flip from section to section, it works and is useful. Perhaps if each email made it clear what section it's about, then that might help. But it's quicker to use the paper version.

Dulwich Podiatry

Podiatry

Zack treated my son for deep verrucas caused by swimming, and I honestly couldn’t be happier with the care we received. The diagnosis and treatment were done in the same appointment, and everything was handled with so much care and professionalism. My son is 9 years old and was understandably nervous, but Zack was fantastic at keeping him calm, confident, and engaged throughout the treatment. He was reassuring, patient, and made the whole experience far less daunting. The treatment itself was quick and very well managed. We went back for a follow-up today and were given the all-clear, along with a top-up treatment to remove any remaining dead skin and ensure nothing was left behind. Zack explained everything clearly to both my son and me, which really empowered us and reassured us that this was the best course of action. Zack was excellent — funny, caring, and professional — exactly what you want, especially when treating a young child. I would highly recommend him without hesitation.

Professor Ben Turney

Urologist

Whilst going through the trauma of a small kidney stone lodged in my ureter, and with a stent in place from the NHS, my first consultation with Professor Turney was incredibly reassuring. He explained clearly what the next steps on the road to recovery would look like and following our discussion, immediately arranging an appointment for an ureteroscopy . Although the final operation date depended on the consultant’s workload—and therefore was not as soon as I initially hoped—the process felt well managed and transparent throughout. The information and guidance Professor Turney provided before, during, and after the procedure were exceptional, as was the support of his wider team. The operation itself, along with the subsequent stent removal, went smoothly and was a complete success. After nearly eight weeks of discomfort and pain, the care and expertise of Professor Turney were instrumental in restoring my well‑being, leaving me genuinely grateful for such a positive outcome.

Dr. Emma Shawkat

Obstetrician & Gynaecologist

Highly recommend Emma and the team at HCA Healthcare, I was dealt with professionalism, care and had the added bonus of getting to know my consultant throughout my pregnancy which made me feel like a person and more at ease, the clinic is also brand new and such a positive calming experience. Going into my c section in the knowledge that the team knew about me personally and saw me regularly was so valuable. Although a last minute complication meant I did not end up having my c section with Emma I still received support from her and the team even on the day and if I am lucky enough to be pregnant again in the future I will definitely want Emma to be my consultant again.

Dr. Arifur Rahman

Psychiatrist

I am extremely grateful for the care and support I’ve received from Dr Rahman. From the very first appointment, I felt listened to, understood, and taken seriously. Dr Rahman has a calm, gentle, and thoughtful approach, and throughout the diagnostic process I felt supported and reassured. As someone who sought diagnosis in their late 30s and who has a strong focus on my career, I had concerns about how changes or treatment might affect the progress I’ve worked hard to achieve. Dr Rahman took these concerns seriously and guided me with care, clarity, and respect for my goals. I would wholeheartedly recommend Dr Rahman to anyone seeking ADHD assessment or care.

Miss Shamim Umarji

Orthopaedic Surgeon

Miss Umarji is a caring and professional orthopaedic surgeon . She was determined to make my symptoms better . Having consulted with another orthopefiac surgeon in march when my symptoms first started were there was no treatment suggested , Miss Umarji sent me to do MRI and RXay on the day and alíviate my symptoms by providing a steroid injection . I am very pleased she saw how important my hands were for my daily living and was not going to leave them to deteriorate any further . The rest, is my responsibility to continue with the hand exercises and antiinflamatorio diet . I highly recommend Miss Umarji .

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Yesterday I had a phone call from Mr Yang who came up with a plan for my latest UTI . We had a full and informative discussion. Within 5 mons of his call I had a private prescription emailed to me and within 30 mins I had a phone call from Forbury saying my UTI vaccine was ready for collection. I went to the Forbury and the vaccine was all ready for me complete with cooling pack to keep it cold. During the afternoon I also received a very accurate clinic letter from Mr Yang and copied to my GP. All very speedy and efficient and much appreciated.

Mr Edward Lee

Ophthalmologist

I received excellent care from my Consultant Eye Surgeon, Mr Edward Lee. From my initial consultation for a cataract removal and subsequent surgery and follow up, I was treated with professionalism, kindness and reassurance. Everything was explained clearly which gave me confidence to have the procedure. Thanks to his care, my vision has improved significantly, and I am extremely grateful and I would not hesitate to recommend Mr Lee to anyone seeking expert and compassionate eye care.

Professor Robert Jones

General Surgeon

This was a final telephone consultation after my recent laparoscopic cholecystectomy. As always, Professor Jones was friendly, professional and clear in his questioning. His answers to my queries were thorough and reassuring. He was more than happy to take his time and encouraged dialogue. His approach from initial consultation, the pre-surgery and post-surgery discussion on the day, and final consultation has been exemplary throughout. His surgical skills are outstanding.

Miss Lucy Wright

Psychologist

Lucy made me feel at ease from the first minute of our video call. I was able to unmask myself and let her see me how I really am, very different from a previous ADHD and autism assessment with a different provider. She was extremely thorough and asked questions in a way that she was able to tease out answers when I was stuck but did not ask leading questions. She was very empathetic and kind even though she obviously had to follow a script and procedure.

Mr Shanmugasundaram Rajkumar

Orthopaedic Surgeon

Mr Rajkumar quickly diagnosed what seemed to be quite a rare condition, and gave me lots of advice on how to recover and how long it could take. He was always fast at responding to any questions and importantly, he was very good at keeping up my positivity throughout a journey of 6 months recovery which in reality was a very hard time. I wouldn't hesitate to recommend him. Very pleasant and professional.

Loughview Health

General Practice (GP)

I would recommend Loughview Health to everybody. I had such a good experience as soon as I walked in. From the receptionist asking if I would like water/tea or coffee, to the amazing doctor who actually took the time to listen to what I was saying. She actually cared and I am very thankful as I was so ill. Loughview Health is worth every penny and more! Myself and family members would highly recommend.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

The hospital was very clean, very friendly and very welcoming. I was shown to my room, given a menu for dinner that night as I was staying over. The staff were all very polite and attentive, even going above and beyond to get me a chocolate milkshake when the kitchen had shut. Very nice people and a very good stay after my first time going under anaesthetic

Nuffield Health Woking Hospital

It was an excellent experience with Prof Imam. From start to finish all were great. Everyone was very friendly. There were always someone in the room. I was fully informed. A high level of care. Excellent. All 5s. No concerns. Loved everyone was brilliant. Would recommend.