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Newmedica Newcastle

Ophthalmology

I was referred to Newmedica Newcastle for eye cataract surgery by my optician. I had my first eye surgery done in September, and my second eye done in December. I received excellent service from all the Newmedica colleagues whenever I visited; for my pre-surgery consultation, the surgeries themselves, and the post-surgery visits. Those working on the reception were friendly and made me feel welcome. The waiting area was clean and tidy, with hot drinks available. The colleagues who did the testing, pre-surgery administration, and post-surgery follow up checks were all very knowledgeable. They took me through the surgery preparations, explaining the process as they went, putting me at ease and answering any questions. After surgery they made sure I was aware of what I needed to do over the following three weeks to ensure my eyes healed completely. The surgical team were very proficient, and I felt I was in safe hands. The procedure was explained at every step, putting me at ease. The consultant for my first procedure was Nicholas Wride. The procedure itself took just under 3 minutes, which I had not expected, as internet searches indicated it would take anywhere from 15 to 30 minutes. I was so impressed and, as I was told I could have the same consultant for the cataract removal procedure on my second eye, I didn’t hesitate to ask for Nicholas Wride again. My second procedure was equally as expertly performed, and this time took 3 minutes 20 seconds. There was no pain during the procedures and only very slight discomfort straight afterwards. Other than the pain relief eye drops that were put in for the surgical procedure, I didn’t need to take any painkillers at all. The hardest part for me was remembering to use the post-surgery eye drops the clinic provided, as my eyes felt that good. Three weeks after surgery, I attended the clinic for post-surgery follow up checks. I was signed off from the clinic after the follow up check on my second eye. My vision is now excellent, and I only need to use reading glasses for small print. Before the surgery I wore varifocal lens glasses at all times. I wasn’t expecting the improvements in my sight to be quite so good, so I’m pleased I took up the opportunity to have my cataracts removed and really pleased that it was Newmedica Newcastle who did the procedures and looked after me and my sight so well. Thank you Newmedica!

Dr Rena Ohri

General Practitioner

Following my recent consultation with Dr Rena Ohri, I felt confident and reassured. Dr Ohri listened and was incredibly attentive when I told her the symptoms I was presenting with and was very professional when understanding my medical background. My consultation was not rushed and I felt Dr Ohri was very personable and developed a professional and meaningful rapport with me as her patient. I believe she was very thorough with her examination and took a lot of care in explaining what the next steps were for me and allowed me to voice my own opinions throughout the consultation. I would strongly recommend Dr Rena Ohri and in the future and if I am requiring any further medical support will be returning back to her clinic.

Mr Amit Kotecha

Orthopaedic Surgeon

Mr Kotecha is an open book. We had a worn out knee joint. He explains exactly what is wrong and what needs to be done. We had a complete knee replacement utilising robotic assistance. The while thing went exactly according to plan. We were anticipating the physical impacts. They had been fully explained. After 6 weeks the healing process was well on track and the knee could be straightened and bent 110 degrees. The joint pain was decreasing day by day and driving the car was only a few days away. Great job from a highly skilled, and very cheerful guy!

Dr Andrew De Burgh-Thomas

Sexual Health Doctor

Andrew is always friendly and personable and is always genuinely intrested in what i have to say not only around my health but about my life in general and always remembers things i have told him even when it might be 6+ months between appointments. I always feel comfortable and respected and have no issues with asking questions on anything that might be playing on my mind but also know i can challenge results, treatments and my personal boundaries are respected without the fear of judgement of professional or personal opinions

Mr Greg Jones

General Surgeon

I'm so very grateful to Mr Jones for looking after me. The surgery he performed has really changed my life and I feel so much better. He listened to me, took the time to explain everything and was very supportive and quick to respond when I had (lengthy) questions before and after surgery. His advice for weight loss has also resulted in me finding the best support I've ever found. His secretary was also very quick to respond, kind and reassuring. I am very grateful and wouldn't hesitate to recommend.

FACEmed Cosmetic Medical & Dental Centre

Cosmetic (Aesthetic) Medicine, Dental Care, + 4 more

Amazing consultation and face scan with Eleni who prescribed an Obagi skincare system which is making my skin look brighter, tighter and fresher already. Several treatments from Monica which I am delighted with after having old cheek fillers dissolved from another clinic years ago. I feel like I have my old self back but renewed and refreshed because of Monica’s expert treatments giving a natural soft more youthful look. Very happy customer!

Mr Varun Sahdev

Urologist

Mr Varun Sahdev conducted Penile Protheses operation on myself on 10/6/25, from start to finish the care and service has been first class, from the initial pre operation assessment was done by a experienced and knowledgeable nurse, the surgery was performed and has been total success, the nurse backed support post operation was excellent. Overall am well impressed and totally grateful for the dedication support and care received. Many Thanks

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

Such a lovely doctor, she explained everything perfectly. I did not feel rushed in the appointment at any point, She made me feel comfortable to talk about things as she could see I was a little bit embarrassed. More than happy to give her 10 stars and above in all categories. If I have to come to gynaecology again, I will be requesting to be put on Dr Deepti Cheema list.

Harley Street Hearing

Audiology, Ear Care

This was the first annual review of my hearing aids. It was extremely positive: apart from the hearing test and checking of my aids, many aspects of their use clarified as can only come to light through experience of wearing them. Conducted with care and commitment to helping me make the best use of the aids and I feel confident and positive about the way forward.

Mr Sourav Das

Obstetrician & Gynaecologist

He explained every step of the surgical process clearly, which allowed me to feel reassured and prepared on the day of the operation. The surgery itself was completed smoothly without any issues, and after the procedure he carefully explained my condition, which helped me focus fully on my recovery. I am very grateful for his support and care. Thank you very much.

Dr Vimalendran Ratheesh

General Practitioner

Dr Ratheesh is an amazing doctor. I have had ongoing issues and not only was Doctor Rathseeth thorough , but was easy to talk to and I was made to feel very comfortable. There was also a follow up call to keep me in the loop and an in depth explanation of the issue and procedures to follow . Can't say more than this Doctor should be a benchmark for all.

Equilibria Health

Psychology, Psychotherapy

Prior to commencing this course of CBT, I felt somewhat apprehensive, as I had not previously undertaken anything of this nature. However, after just the second appointment, I began to gain confidence. The advice and support provided encouraged me to fully engage with the process, and I noticed a significant improvement from start to finish.

Optimised Care

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 4 more

The staff were warm and welcoming, the waiting area was clean and bright; my only problem was the beautiful low level sofas, my hip prevented me sitting on them. This seemed to be a problem for all hip patients, we all sat in the refectory area on high level chairs! That seems to be the only downside to my entire visit.

Mr Kyi Toe

General Surgeon

Thanks for the excellent care and treatment you provide me your compassion and professionalism were evident in every interaction.and i felt truly cared for throughout my treatment you have my deepest appreaciation for your dedicarion and hard work .thank you for making a positive impact on my health and well being.

Deanbrook Practice

General Practice (GP)

A prompt and courteous approach. The GP was very knowledgeable and did not attempt to sell any unnecessary products. They provided valuable advice for our trip and even issued prescriptions for antibiotics as a precaution, if needed. I would highly recommend this travel clinic to others.

Queens Terrace Dental Practice

Dentistry, Oral & Maxillofacial Surgery

This is a lovely Dental Practice. You are made to feel very welcome and at ease. The receptionist and all the dental staff are friendly, caring, and knowledgeable. I had a thorough assessment and was given helpful dental care advice. I would highly recommend .