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HCA Healthcare UK

General Practice (GP)

I had my varicose vein scan with Louis and honestly couldn’t have asked for a better experience. From the start, he made me feel relaxed, comfortable, and confident that I was being properly looked after. Louis explained everything in a really easy-to-understand way and talked me through the scan as it was happening, which helped put me completely at ease. The ultrasound was very thorough, and it was clear he really knows what he’s doing, nothing felt rushed, and he took his time to check everything properly. What I appreciated most was how calm and reassuring Louis was throughout the appointment. He made sure I understood what was going on, what the scan showed, and what the next steps might be, without using complicated medical language or making it feel overwhelming. The whole appointment felt professional but friendly, and I left feeling informed, reassured, and confident in the advice I was given. If you’re feeling nervous about having a varicose vein scan or don’t know where to start, I would 100% recommend seeing Louis. You’re in very safe hands.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Nurses and clinicians very friendly and made the experience much more bearable (Dom, Karen, Svetlana and Maria - thank you!) Main issue with my experience was inability to get basic medication required for pain relief post-surgery. Was told my procedure would be finished and we could leave around noon. But my pain medication (codeine and paracetamol, so nothing complicated!) had to be couriered from a local pharmacy. We waited over 4 hours for it to arrive and it never came. In the meantime my numbing had worn off and I was in a lot of pain - my partner had to go and ask the nurses if there was any spare codeine I could have while I waited. We eventually gave up and went home after many hours wasted, and had to pay for a private prescription at a pharmacy near home. Appreciate delay was with pharmacy and nurses did their best to get updates, but this system is not working.

Mr Navjot Bhangoo

Orthopaedic Surgeon

Mr Bhangoo was outstanding throughout my entire treatment and surgery. From the very first consultation, he took the time to listen carefully, explained everything clearly, and made sure I felt fully informed and reassured at every stage. His manner is calm, caring, and professional, which made a huge difference to my confidence going into surgery. The outcome has been excellent and I could not be happier with the results. Follow up communication was equally thorough and thoughtful. I would highly recommend Mr Bhangoo to anyone looking for a skilled surgeon who genuinely cares about their patients. I am awaiting a second on operation for my other knee with him.

Mr Nahor Garcia

Physiotherapist

I had a great experience with Nahor after fracturing my wrist in a football accident. From the very first session, Nahor was professional, reassuring, and really took the time to explain the recovery process. The treatment was well adapted to my injury and progressed at the right pace, which helped me regain strength and mobility with confidence. He’s very knowledgeable, encouraging, and genuinely cares about his patients’ recovery. I highly recommend Nahor to anyone looking for an excellent physiotherapist, especially after a sports injury

Living Mind

Psychiatry

I’ve had an outstanding experience with my psychiatrist from the very first session. They created a safe welcoming environment where I was truly hard and understood the approach compassionate professional professional Taylor to my needs which has made a huge difference in my mental health journey. They take the time to explain treatment options clearly and always encourage open communication. I feel supported and empowered thanks for their guidance. Highly recommended to anyone seeking thoughtful and effective psychiatric care

Mr Khalil Razvi

Obstetrician & Gynaecologist

I would recommend Mr Razvi without hesitation. He recently completely my colposcopy followed by a LEETZ procedure and although I am a very anxious patient and was really nervous before the appointment, Mr Razvi was very kind and I honestly didn’t feel any pain. The procedure was successful and I put that down to Mr Razvi’s skill and experience. I am also very grateful to his wonderful secretary, Janet, who couldn’t be more helpful and is always very quick to respond to my endless questions. Many thanks both!

Kingsbridge North West Hospital

Anaesthetics, Vascular Surgery, + 32 more

I’m a quite nervous patient and I always inform staff of that plus the fact that I’m on blood thinners! The nurse putting in the cannula took ages and it felt sore! However as I don’t look at the needle going in I didn’t realise what was happening until another nurse saw through the window and came rushing in and pulled the rubber tourniquet off my arm! I looked down and saw that blood was gushing down my arm! I said OMG and was shocked and it sent me into stress

Spire Nottingham Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Obstetrics & Gynaecology, + 23 more

My experience during my visit for day surgery was very good overall. The nurses and physiotherapist were young but capable. The anaesthetists were very helpful both before and after my operation. The surgeon was brisk and efficient. I was perhaps a little surprised that he didn't come to see me after the operation. The quality of the snack I was offered after the operation was poor: crisps and a sandwich with stodgy bread. Hardly nutritious recovery food!

Mr Adam Lomax

Orthopaedic Surgeon

I am extremely grateful for the care and attention that Mr Lomax has given me both before and after the operation to remove my bunion. Mr Lomax performed the operation successfully without any complications, and the wound has healed beautifully. Also. a huge thank you to the kind, sympathetic and patient staff at The Spire - the lovely nurse, who cared for me when removing my dressing and the warm-hearted receptionists, who knew my name.

Spire Leicester Hospital

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 3 more

From my GP referral to my initial appointment it was less then 2 weeks. Before surgery I had 3 post operation assessments. The operation was completed as a day admission. I was kept full informed and treated with kindness and respect by all the staff. Mr Bhardwaj saw me on the morning before the operation and again later after it had been completed. Again, I was kept fully informed about my condition.

Dr Sherif Raouf

Oncologist

Dr Raouf is currently treating my Dad for Metastatic Prostate Cancer. He is always extremely caring and kind to both him and myself whilst still being professional. He always puts my Dad at ease and I’m so grateful for that. He also has a fantastic team of nurses that assist him who equal the kindness and care that Dr Raouf gives. We couldn’t be more thankful with all their help.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

Outstanding staff. Marion and Emily, our nurses, were super friendly and kind. They truly made my daughter feel at ease with the procedure. Everything was explained to her clearly so she knew what to expect every step of the way. The food was truly great and the facilities in good condition and perfectly clean. Felt reassured by every person I spoke to.

Dr Henry Grundy-Wheeler

General Practitioner

Dr Grundy-Wheeler is an exceptional practitioner. He puts you at your ease and carefully explains everything. He has a very professional manner coupled with a welcome sense of humor. He genuinely cares for his patients with a bedside manner second to none. I highly recommend him and he has certainly been instrumental in improving my numerous ailments.

Nuffield Health Derby Hospital

General Surgery, Oncology

Customer service is terrible. I have had to ring four times over two weeks to get a simple issue resolved with a prescription and they never had the courtesy to call back. When I did get a solution they insisted that they could not post out the prescription, and that I would have to collect it, 90 minute drive in the snow.

Mr Norman Waterhouse

Plastic Surgeon

From the moment I met Dr Norman Waterhouse it has been a totally efficient and wonderful experience! I lost nearly 3 stone and my skin didn’t look or feel nice! He is an awesome surgeon and I’m happy for him to show the before and after photos! I think photos speak volumes! I can recommend him unconditionally!!!

Dr Iqbal Malik

Cardiologist

Absolute excellence, as always. Extremely satisfactory in terms of set of recommended exams, diagnosis, explanations, counseling. I am confident I am in very good hands. Also very satisfied with the very efficient PA admin support, from booking through to results. A big Thank You.