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One Ashford Hospital

Audiology, Cardiology, + 22 more

I thought that I would drop you a note by way of some feedback. I came to your hospital yesterday for some “pre-med” bits, e.g. blood test, MRSA, ECG, BP, all in preparation for a procedure on my left thumb that is scheduled for 19th Feb with Chis James. I arrived about 15 minutes before the 12.30 appointment to be greeted by the quite delightful Margaret who promised to not to take too much blood!, so far so good, then off to see Aisha for the other bits to include the ECG. What a charming person Aisha was. I have to say that the whole process was quite remarkable, unlike many NHS environments where, its more that probable the appointment would run late, sometimes for very good reason. Certainly not so with your team at Ashford One. Super-efficient, smiley (esp. Margaret) a pleasure to visit, not often said when going to hospital. May I prevail on you to please pass on my grateful thanks to the two of them and of course all the “unseen” members of the team. All a credit to you.

Mr Abdul Kasem

Breast Surgeon

I highly recommend Mr Abdul Kasem. From the outset, he acted quickly and thoroughly, ensuring nothing was missed and nothing was too much trouble. He was exceptionally hands-on, making time to see me when schedules were tight and even calling in the evenings to explain next steps, which was hugely reassuring. Every consultation felt calm and unhurried, with clear explanations and a compassionate, relaxed manner that built real confidence. His positivity and encouragement made the situation feel winnable and well managed throughout. The efficiency and coordination of his team were outstanding, and the respect they clearly have for him was evident. My heartfelt thanks to Mr Kasem, who has clearly found his calling in helping people through difficult moments and making them that little bit easier.

Matrix Foot & Ankle

Podiatry

Mr Ben Yates is in my opinion an excellent podiatric surgeon who gives a very good clinical opinion. I was unhappy that Mr Yates charged me for a “new patient” appointment when this was in fact a follow up appointment lasting about 12 minutes following previous surgery by Mr Yates. Furthermore, I did not receive a clinic letter from Mr Yates until I chased it up more than 2 weeks after my appointment. I received no apology for the delay in sending the letter. Mr Yate’s clinical letter did not contain all the information promised at the consultation and I was obliged to chase this information again. I emailed Mr Ben Yates to raise my concerns but I did not receive a reply from him.

North Wales Eye Specialist Centre

Ophthalmology

On arrival I was taken into a room by the Sister and given an examination, drops and told not to rub my eyes after the Laser. Just a few minutes later I went into see Mr Cazaban, after examination I was told that both eyes now need treatment and agreed to this. the actual Laser treatment was slightly uncomfortable but to be expected. After this Mr Cazaban told me that my surgery was completed and that I should never need further laser treatment. The only complaint I would have was after the initially being told not to rub my eyes I was given no after care information.

Mr Oisin Keenan

Orthopaedic Surgeon

Both consultations with Mr Keenan were a pleasure. Appointment bookings were swift and flexible. His warm, and relaxed yet professional nature immediately settled my nerves. He was most thorough in his assessment and examination of my knee. My follow-up appointment was equally positive. While very informative, I later emailed with another question. The reply was extremely efficient, answering my question and providing additional, helpful information. I highly recommend Mr Keenan.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

Dr. Raf was amazing. From the moment I met him, he immediately calmed me down and made me feel at ease. He was kind, patient, and really took the time to listen instead of rushing through the appointment. He explained everything clearly and made sure I understood what was going on. You can tell he genuinely cares about his patients. I’m very grateful for the experience and would highly recommend Dr. Raf.

Mr Sudhanshu Chitale

Urologist

I have had an indwelling catheter for 6 months and unfortunately had 2 operations cancelled with the NHS. I decided to go privately and researched into best urology consultants and Dr Chitale came highly recommended. I am extremely happy with the results of my aquablation operation and my overall experience with the London Clinic and specifically Dr Chitale have been wonderful.

New Victoria Hospital

Acupuncture, Cardiology, + 26 more

This is a hospital I tell everyone about. The private Gem where service and speed excel all the bigger bars in London with the accompanying expertise. I hope BUPA’s acquisition does not change what is the best private hospital in the cpu try and I unfortunately have been to may form London to Southampton to Oxford. Outstanding care and true real world service excellence

Nuffield Health Bristol Hospital

I had an excellent experience at this hospital from start to finish. Every member of the staff was amazing—professional, kind, and incredibly supportive during both my appointments and surgery. They made me feel comfortable and well cared for throughout the entire process. I’m very grateful for the outstanding care I received and highly recommend this hospital.

Dr. Felicity Taylor

Paediatrician

Felicity has been absolutely amazing with our 18month old Son. After around 10 visits to the Doctors and still no improvement in his symptoms we went to see Felicity for a specialist opinion. She diagnosed him with PBB immediately and has been brilliant with helping us on our path to recovery. I would recommend Felicity to anyone :)

dentalessence - Burgess Hill

Dentistry

As always with Mr. Sword my appointment went smoothly and I had no worries at all. My check up went smoothly. I look forward to my next check up which was arranged at the same time. Appointment came by email and my receipt came by email before I arrived home. I have no complaint with the surgery at all.

Mrs Melanie Cullis

Acupuncturist

I came to see Melanie over a year ago for help with stress and acid reflux. I find the sessions very relaxing and acupuncture, together with other lifestyle changes, mean I now rarely take any antacid medication. Melanie is very knowledgeable and professional, and I would thoroughly recommend her.

Mr Denosshan Sri

Urologist

I underwent a partial kidney removal, which was in a challenging position for surgery. The operation was successful, and i'm very pleased with the outcome. M. Sri and his team supported me through every stage of the process.

Mr Vamsi Velchuru

General Surgeon

He has always been extremely professional while also personable and kind. Explains any questions I may have and goes further to give helpful suggestions. A truly nice experience and person to have helping with my health.

Dr David Eccleston

Cosmetic Doctor, General Practitioner

My recent consultation for my annual BHRT review with Dr Eccleston was as always a reassuring experience.. …Everything explained with empathy and the opportunity for me to ask any questions I might have.

Spire South Bank Hospital

Breast Surgery, Orthopaedic Surgery, + 16 more

My experience of the hospital procedures and staff has been excellent. Today's visit was no different. All the staff were friendly and efficient. The facilities were welcoming.