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Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

Every time I come for an outpatient appt, the specialist is an hour behind time.. the secretary/receptionist should have called ahead of time to expect delays but they don’t!! They leave it till the time of the appt to mention the hefty delay!! Last time I had to leave as I could not wait out an hr delay! So complete waste of my time & money grrr! Something that could easily be rectified with better communication from the clinic!! Including the fact when I had an outpatient procedure, I had a 2.45hrs delay as there was a delay due to an emergency in the morning.. again no contact from the clinic informing me of this delay.. had I been informed earlier before arriving at my appt which was scheduled at 1pm, I didn’t not have the procedure till 3.45!! Had there been communication from your clinic informing me of the delay I would have left home later and not have left the dogs alone for 8hrs due to the clinics inability to keep patients informed of delays!! Grrr! Every single time due to lack of communication I’m left frustrated and angry!

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Recent visit was ok. My Nurses could have been better organised. On arrival no one was there to greet me despite being told to be there at 7.30 am I wasn’t told no one could come up and wait with you or be present after my procedure. The room for pre theatre and after theatre was far too small for 3 beds to be in it. It was also flat too hot in the room making me feel worse.. Unprepared for someone feeling unwell after the procedure. I did feel very rushed after my procedure despite feeling unwell! The doctor on shift however was very good. Nurses rushing to finish their shift in theatre to hand me over made me feel uneasy. Nurse looking after me rushing me out the door as it was past 8pm. I was worried about leaving as still felt pretty unwel. Overall was not tailored to my needs Surgeon & anaesthetist very good can’t fault them at all. Made me feel very at ease before my procedure.

Mr Manoj Kumar

General Surgeon

I instantly felt at ease and reassured on my first consultation with Mr Kumar. He listened closely to all that I told him and he clearly outlined the options available to me including not to go ahead with surgery if I felt the benefits were marginal. At no time was there any pressure or hard sell to proceed with treatment. A follow up letter was issued summarizing all that was discussed with potential risks for me to consider in my own time. On the day of the operation Mr Kumar kept me fully informed of the procedure and visited personally to advise of a delay in getting in to the theatre due to previous ops over running. I was discharged on the same day and suffered minimum post op discomfort. Should I require surgery in the future Mr Kumar will be my go to surgeon

Dr Rohan Jagathesan

Cardiologist

I visited Rohan due to having had chest pains for approximately a week and wanted to get an expert opinion. The reason I chose to see Rohan is because back in 2023 I was discharged by our local A&E having been told I had indigestion. I saw Rohan the following week and his diligence led to the discovery of a blocked left anterior descending artery and him fitting a stent. Because of this, Rohan is the person I trust the most with anything heart related and this was the usual positive experience with him taking the time to gather relevant information before discussing what the potential issue could be and any required/possible treatment paths. I may not have been here to write this review were it not for him so as far as I'm concerned there's none better.

Spire Leeds Hospital

Mr.Farid offered exceptional care from my first consultation where I felt heard and seen as he explained my medical condition and necessary treatment and procedure. I was extremely grateful for his time, patience, kindness and understanding. The procedure and care itself was faultless, his expertise reassuring and my recovery was smooth. I now feel better than I have for many months. As someone who has unfortunately had a number of hospital procedures, I was extremely grateful to have Mr.Farid as my surgeon. His personable manner and expertise made this a reassuring, straightforward and favourable experience. Thank you so very much Mr.Farid.

MansMatters

Urology

I have been treated at MansMatters clinic for Peyronies. I must admit I was very skeptical about the treatment offered, as I'm sure a lot of men in my position are. However, I have been pleasantly surprised by the results and I feel like I've got a new lease of life. I haven't been able to have intercourse with my wife for over 2 years. Being intimate again has restored my confidence and I'd like to say rekindled our relationship. I am very grateful to whole team who has taken care of me. A special thank you to Izabella for being so accommodating.

Mr Hisham Abouzeid

Obstetrician & Gynaecologist

Mr Hisham Abouzeid was just incredible from initial consultation right through to all my tests, procedure and now on my follow up. He explains everything so clearly and really listened to me. He was easy to speak to and just very understanding. On the day of my surgery he came and saw me before the surgery and after to explain everything to me. The nurses working alongside him spoke so highly of him! I walked into his office with a list of issues and I’m leaving with my diagnosis and treatment. I am so happy he was my doctor!

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

I saw Mr Meneown, on a follow up consultation, after recent tests. I was extremely happy with how he explained everything to me in a gentle, thorough way. He gave me the opportunity to ask questions and he answered those in a very satisfactory way. He included my husband in the conversation which was good for him.. I felt at ease during our consultations. I would recommended Mr Meneown to my friends and family. Thank you for taking good care of me during my tests etc. It was very much appreciated. Kind regards Hilary

Candover Clinic

General (Internal) Medicine, Physiotherapy, + 19 more

I had a cancellation MRI which might explain why I wasn’t sure what to do. Had to wait 30 mins. Mobile units were ok but slightly disorganised. Reception lady was very professional but man who took over wasn’t easy to understand. I had to ask him about clothing to take off. I wasn’t told to remove my boots until I entered MRI room. He and another man got me into the unit but when I was pulled out some way through there was someone different which was strange. However this woman was very nice and kind.

Lantern Clinic

Diagnostics & Testing, General Practice (GP), + 3 more

Dr Margarita was very knowledgeable and kind. I would definitely recommend coming to the Lantern Clinic. I felt listened too and she emphasised as a woman with my issues. I had plenty of time to chat and didn’t feel rushed,. Dr Margarita devised a plan for me to follow and recommended a gold standard brand of supplements I should start. I am booked in for a follow up appointment in several weeks time, to discuss how my treatment plan went and if I saw improvements.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I was referred by my dentist for an issue with an existing root canal. I attended on 3 occasions over a period of approximately 6 weeks. Steve Bonsor and his team were excellent throughout the process. Very pleasant and everything was fully explained at every stage of the process with a very satisfactory outcome at the completion of the process. Can’t compliment all the staff and the service provided enough, thoroughly satisfied customer.

Mr Gautam Talawadekar

Orthopaedic Surgeon

Mr Talawadekar is the most amazing surgeon I have ever met. He is funny and very reassuring. He told me exactly what I needed to know and made me feel safe and happy with the surgery he provided. My health is so much better after having my operations. (Both elbows and both wrists) thank you so much Mr Talawadekar, I couldn't have asked for a better person to look after me. This is the kind of surgeon everybody needs. Smiles all around.

Dr. Omer Ahmad

Gastroenterologist

After 2 years of stomach issues and getting no where with the gp, Dr. Ahmad gave me really clear & in depth advice on getting to the route of the problem. I had a gastroscopy which was smooth and practically painless which tested for a wider range of issues than I have tested for in the past. I now feel a lot more informed about the potential causes of my symptoms and confident in next steps to recovery.

Dr. Ksenia Alex

Obstetrician & Gynaecologist

Dr. Alex is a truly outstanding doctor, She's very attentive, a great listener, and extremely detail-oriented. She takes the time to understand the patient’s concerns and genuinely shows interest in finding the best treatment for the problem. I felt heard, respected, and well cared for throughout the entire process. I highly recommend her to anyone looking for a compassionate and trustworthy specialist.

Dr. John Whitaker

Cardiologist

Exceptional in terms of advice given at first consultation, careful monitoring of my case over a 6 month period, being available and responsive to communications in this period and then 2 ablations, the first successfully getting be back into sinus rhythm, the 2nd consolidating the process. I am so grateful to Dr Whittaker for his care, kindness and skills. I am so glad that I was referred to him.

Dr Emily Lord

Sexual Health Doctor

I cannot recommend Dr Lord enough! I went to her today after months of worrying about recurrent thrush and a very long list of my worries to share. She listened to every single thing I had to say and at no point did I feel rushed. I've left with an action plan and feel confident and happy again. My mind is at ease which is worth any cost!