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Spire Elland Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 2 more

Overall, Spire Elland was great and I would happily return should I require any further procedures in the future. The rooms are spacious and comfortable, and everything is very clean. I think the main thing letting the hospital down is patient communication. All appointments and comms are recorded and delivered via an app. If you don't want to or aren't able to download the app (like me), you do end up being left a little in the dark about things. For example, I had been given a surgery date fairly soon after my initial consultation, which was great, however I hadn't been informed that there would be multiple pre-operative assessment appointments to attend - all of which were on-site at Spire Elland, which is around an hour's drive for us. On one occasion, I had to make last-minute arrangements to move clients around as I'd been unaware of an upcoming appointment - I'd received no email, no text, no phone call, no letter. I just so happened to log in to my online portal and find the appointment date there. I moved clients around so I could attend, and just a couple of days before my appointment received a text message to say the date had changed, with no explanation provided. I called to try and find out why this might be, but was met with a dismissive reply of, "We just had to move it". All of the documents outlining the process for my surgery and the prep I should do beforehand were provided online, and the online portal isn't the simplest to navigate, so accessing them wasn't as easy as it could have been. When I was admitted for my day surgery, the staff were very welcoming and friendly, although I did find that I received a blunt reply whenever I asked a question about anything. This was my first ever surgery and my first time being put under general anaesthetic, so naturally I was quite nervous. Some of the members of staff were very helpful and supportive, but others seemed to have little patience, which wasn't ideal and only served to make me more anxious. When I came to after the surgery, I had been expecting to have a bit of a handover with someone so I could at least find out how it had gone and what they had/hadn't found. Unfortunately, Mr Gan was occupied in another surgery, and so I was discharged before having the chance to speak to him. I asked the nurses for some clarification - any brief notes or insights they might be able to give to put my mind at ease a bit until I could speak with Mr Gan - but this was met with quite curt replies. I was told no one could read Mr Gan's handwriting so no one could tell me any information, which at the time was quite frustrating as I'd been dealing with the pain for so long and had viewed the laparoscopy as the light at the end of the tunnel. It was disheartening to leave the hospital without any real clarification of the issue. Now having had my final follow-up with Mr Gan, I can say with confidence that all of my questions have been answered, and I feel validated and supported as a patient. However, I can't help but feel that had the communication from the hospital team been a little better throughout the process, it wouldn't have been so frustrating to wake up after the surgery and find that no one could tell me how it had gone.

Dr Leena Sinha

Gastroenterologist

From the very beginning, my experience was exceptional. When I first called to enquire about Dr Leena Sinha’s availability, I was pleasantly surprised to be offered a consultation just a few days later, which I greatly appreciated. By the end of that initial appointment, my procedure had already been scheduled, reflecting the efficiency and organisation of her practice. Throughout the consultation, Dr Sinha listened attentively to all of my concerns and treated them with genuine care and seriousness, which immediately put me at ease. On the day of the procedure, I was given clear and thorough explanations about what to expect, and Dr Sinha ensured I fully understood everything, taking the time to answer any questions I had. Following the procedure, Dr Sinha continued to check in with me to ensure I was recovering well and to address any follow-up concerns. I felt extremely well cared for at every stage of my journey and am truly grateful for the level of professionalism, compassion, and support I received. I would highly recommend Dr Leena Sinha without hesitation.

Mr Alan Treharne

Obstetrician & Gynaecologist

What an amazing experience! From the moment I got to clinic, everyone was so welcoming. I was anxious as I'd had a couple of awkward and uncomfortable experiences with a nurse and GP prior to this appointment. But, the appointment it's self with Mr Treharne was so good! He explained the procedure clearly and had a good sense of humour. Him and the nurse prepped me and talked me through what was happening. They were both chatty, calm and good energy. This really was unlike any experience I'd had before. Also, during the scan, Dr Treharne noticed something unusual (but normal) and talked me through the findings. I really can't thank him, the nurse and the reception team enough. Also want to thank the lady that I initially booked the appointment with, she was attentive, answered additional nervous questions I had and they were able to give me a quick appointment (for which, I'll say was very reasonably cost too!) Thanks again for all of your help. I would 100% go back to Mr Treharne for anything related to this (or anything else TBH!) Diolch

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

It was OK. Sorry this system doesn't allow me to write why I went there and therefore wastes my time! I was there for a Pre op assessment. My Op is 9 Feb 2026 under Dr Panos Gikas. I asked him if I could attend this clinic as it is nearer where I live. The. appointment was alright. The only issue I had was that when it came to having a blood test, they insisted that I had to have 2 separate ones in each arm? I get blood tests regularly as I have a long term condition. The first one was relatively pain free which was performed by Isabella. The second was performed by Riggs(?) and was unneccessarily painful due to him holding down the needle when it was in my arm. I was not happy about that. I did not understand the reason for the second blood test, when one is usually fine and if more blood is required, then usually another vial is attached as necessary.

Spire Cheshire Hospital

Obstetrics & Gynaecology, Breast Surgery, + 17 more

Dr A Ashish has cared for me for over 12 months and has been outstanding throughout my treatment. He is highly skilled and extremely knowledgeable, and has played a key role in my diagnosis and ongoing management of bronchiectasis and asthma. He has a lovely manner — always clear, kind, and considerate — and takes the time to listen, answer questions, and put me completely at ease. Each appointment ends with a clear and well-thought-out management plan, which gives me real confidence between reviews. Dr Ashish is an excellent consultant and I would not hesitate to highly recommend him. Thank you.

Cleveland Clinic Portland Place Outpatient Centre

Gastroenterology, Anaesthetics, + 10 more

Although the appointment wasn't satisfactory for me because the doctor couldn't give me a second opinion on my back and neck pain since his specialty is lower extremities, he sent me for updated MRI exams so he could give me a responsible and accurate second opinion on my knee and ankle. I emailed the doctor and am waiting for him to reply with his diagnosis from the previous appointment so I can provide my employer with the information they need to continue helping me with the MRI costs and get positive results that will allow me to go to work without any health risks. Thank you very much.

Dr Riyaz Somani

Cardiologist

I can not put into words how relieved I am to of had my operation, hopefully my quality of life will be much better! Dr Somani, you are an amazing surgeon, a pure genius, a remarkable man with an incredible bedside Manner, You are a lifesaver, a hero… you should be so proud of yourself and your team!! I can’t express in words alone how greatful I am to have been looked after so well by all the team, from walking through the door to my exit!! Thank you from the bottom of my HEART ♥️ 5stars all the way!!

Miss Kazal Omar

Obstetrician & Gynaecologist

I had a very positive experience under the care of Miss Kazal Omar for my open myomectomy, during which multiple fibroids were removed. From the initial consultation through to surgery and recovery, she was professional and extremely reassuring. She explained everything clearly, answered all my questions, and made me feel safe and supported throughout the entire process. I’m truly grateful for the excellent care I received and would highly recommend her to anyone needing specialist treatment.

Lokman Hekim Health Group

Anaesthetics, Audiology, + 50 more

My experıence wıth thıs entıre procedure has been fırst class. From the aırport pıck UP to the hospıtal check ı, communıcatıon was clear, staff was extremely frıendly, and the ınterpretor was hıghly professoonal, courteous and supportıve. The ınpatıent care has been enjoyable, wıth responsıve staff, frequent doctors vısıts and great supportıve overall. Its never easy to take the leap, but the operatıonal excellence of Lokman Hekim has made thıs experıence safe and smooth, .

Mr Georgios Papadopoulos MD FEBU FRCS(Eng) FHUA

Urologist

A total professional who is calm and explained the procedure in full without rushing or without using technical terms. He has a pleasant manner and made me feel at ease and had every confidence in him. He took time to answer any questions I had. During the procedure he informed he was doing and afterwards what I should expect follow ups. I was glad he was my Consultant for this procedure, thankyou Georgios Papadopoulos.

Mr Shamsi El Hasani

General Surgeon

Mr El Hasani has always been professional and calm with straight talking advice in which I have always been grateful for. When you ask questions you get straight answers. He listened to my concerns, gave his professional, very experienced recommendations and never put me under any pressure to accept them. I would highly recommend this surgeon if anyone wants an experienced healthcare professional.

Mr Mazin Ibrahim

Orthopaedic Surgeon

I came to Dr. Ibrahim for a hip replacement and had an excellent experience from the start and being a return client as he also operated my sons knee a couple of years ago. I can highly recommend him and am walking again after 2 weeks time without crutches. I am staggered about the smooth process and recovery and would like to thank him and the team for this outstanding experience.

LDN PHYSIO | Old Street

Physiotherapy

Harry was AMAZING! He listened and then treated my shoulder so well. He explained everytging he was doing and what I need to do very clearly. Harry deffo knows what he is doing and it comes across when treating my shoulder. A BIG FIVE STAR from me!! Harry was recommended through a colleague and I will deffo highly recommend Harry too! I couldn’t ask for a better service❤️.

Dr James Gratwicke

Neurologist

My session with Dr Gratwicke was excellent in all ways. I thought him perfectly listening and helpful insightful comments. Inhave rates a 4 star experience because I arrived on time and waited 1 hour in the very comfortable waiting room. I felt a 15 min wait is reasonable A up to 30 min… but nearly an hour too much. Dr G though was worth the wait- he was excellent.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

I was seen very quickly once it was realised I needed a procedure. Every staff member I met was very professional, friendly, and polite, from reception to porters to nursing staff. I felt like I was taken very good care of throughout my visit. The nurse also explained everything to me very clearly and made sure I had a thorough understanding before my discharge.

Surrey Foot and Ankle Clinic

Orthopaedic Surgery, Orthotics, + 1 more

I cannot recommend the clinic highly enough. Staff are friendly but professional and the level of care is exceptional. All appointments are followed up very quickly with a letter confirming all that was discussed and then follow up appointments are arranged very quickly. Would not hesitate to use this clinic for any further medical issues.