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Fitzrovia Suite

Obstetrics & Gynaecology

We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

Cleveland Clinic Portland Place Outpatient Centre

Anaesthetics, Cardiology, + 10 more

I had booked an echocardiogram with a female technician, and had taken the day off work to attend, but when I arrived and asked about the female technician (to confirm), I was told that a female was not available, which was extremely disappointing. I had called twice earlier in the day (before travelling to the appointment) to confirm that a female was available, but no one in the echo department answered the phone. Further, I have been attending the Cleveland Clinic since March of last year, when I had a subarachnoid haemorrhage, and had been told that my standing request for a female echocardiogram technician had been recorded in my patient profile. The staff in the imaging department seemed to be surprised that a woman having this test would insist on a female technician, which indicated a lack of sensitivity and training, and they appeared not to know how to handle this situation. So, not only did I waste my time and lose a work day due to this oversight, but I had to cancel my follow-up cardiology consultation, and now cannot take time off work to reschedule until the new year, which has created a very stressful situation for me. In my opinion, the Cleveland Clinic should always have a female echocardiogram technician on duty, for women who are uncomfortable with a male, and the front desk staff needs much better training in this regard.

Mr Samuel Jayaraj

ENT Surgeon

The care I have received from Mr Jayaraj has been exceptional; from the minute my referral went through the process has been seamless and wonderfully efficient. I have suffered for decades with breathing difficulties and fruitless trips to my own GP practice. After eliminating nasal drops as a sufficient solution Mr Jayaraj advised I was a candidate for surgery. Mr Jayaraj has been very generous with his time, he made me feel safe and heard on the day of surgery and the aftercare has been incredibly thorough too. The outcome is already an overwhelming success; I am thrilled to be breathing normally for the first time since childhood following septoplasty and sinus surgery. As an unexpected bonus my sleep and anxiety has improved and 7 weeks after the procedure my recurrent sinus pain no longer seems to be an issue. I cannot recommend and thank Mr Jayaraj and his team enough! He is a genuinely kind, friendly and compassionate gentleman who ensured the best possible treatment plan for my improved health with outstanding results..

Dr. Dionisio Izquierdo

Sport & Exercise Medicine Doctor

Dr. Izquierdo was welcoming and professional, setting me at ease from the very outset of the appointment. I had a concern that it had been a while since the incident that had caused me to need to visit a doctor, and as such, I thought explanation and initial diagnosis would be more difficult. Dr. Izquierdo, however, was accomplished at not making me feel like that and the technique he used to explore my view of my full health and lifestyle enabled us both to understand not only the injury but how I had reached this point in the context of a multifaceted life. Even before we reached the point of diagnosis for the actual injury I felt the visit had been beneficial. Dr. Izquierdo's proposal for further investigations was exactly what I had hoped for and set me on the path to focused and appropriate further treatment.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

My experience was very disappointing with the consultant. I was happy for my appointment to be changed just before attending due to the consultant running late. I was very disappointed with the lack of interest and time shown to be by the consultant. I got 10 minutes of his time to be told to cut out caffeine at the cost of £250. I was hoping to receive some understanding of what could be causing recurrent UTI's and reassuring me of any fears of anything sinister i.e bladder cancer. Only to be told this only occurs for around 10/20% of cases. I think what really irked me was he looked at his watch part way through me speaking This I found very disrespectful and rude.

HCA Healthcare UK The Princess Grace Hospital

Ear Nose & Throat Surgery (ENT/Otolaryngology), Endocrinology & Diabetes, + 8 more

I had micro-TESE surgery with Mr Alnajjar and the entire experience was exceptional. He successfully retrieved sperm for us, which has now given us the chance to move forward with IVF next year. What stood out most was how personal and reassuring his approach was. We had met him a few times before the procedure and he always made both me and my wife feel calm, confident, and fully informed. The follow-up care has been outstanding — nothing felt rushed, and every question was answered clearly. His PA and the communication throughout have also been first-class. A genuinely brilliant surgeon and a top professional. Highly recommended.

Mr Greville Farrar

Orthopaedic Surgeon

At 50 years old I wondered whether the operation was worth while and considered whether to go through with the process. However, after meeting Mr Farrar and getting a clear understanding of the procedure and the recovery period I decided to go ahead. The procedure took place in June and I was back cycling and exercising in September. The first 6 weeks of recovery are a bit tedious, and this was clearly explained to me. Would I go through with it again? Yes, however really do hope that I don`t need to!! Thanks you very much to Mr Farrar and the team - Outstanding Job!!

Cathedral Eye Clinic

Ophthalmology, Optometry

I had a follow up appointment for more YAG Laser treatment. Upon entering Cathedral Eye Clinic you are greeted by very friendly and helpful staff at reception. Thereafter I had very detailed tests carried out by a female Optometrist who is very knowledgeable, helpful and friendly. Finally I had further tests and this was followed by the laser treatment by Mr Best who exudes absolute professional brilliance and is very reassuring explaining everything in detail. A truly excellent experience and I can recommend their fantastic care to anyone.

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

I made contact with me Khan’s office after a bad experience. I was reassured by his CV on your website. My experience is as follows: Mr Khan’s considerable expert clinical knowledge, experience and skill combined with his quiet calm and supportive manner has made me feel safe and reassured to continue with his care management plan to maintain my good health. I made a good decision to attend 25 Harley Street.

Mr Girish Swamy

Orthopaedic Surgeon

I could not fault this man in any area His manner was that of a man who cared deeply about his patients, and this patient particularly for this review. He took his time to carefully explain what the situation is and what he proposed to do about it. Giving all the options available, both from the pre-opp consultation, and doublebchecking on the day of the opp itself All round an excellent surgeon.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

This time I had a video/Zoom call with my consultant. I have replied to previous questions according to my previous experiences when being seen face to face.. As always the Cleveland Clinic makes all medical situations as pleasant as possible …every question I had was answered completely and fully in “layman’s” terms.. It is reassuring to be a patient at The Cleveland Clinic.

Check4Cancer

Oncology, Diagnostics & Testing

I was seen quickly and the consultant was friendly and thorough, clearly informing me of the results of my examination. Subsequently, he emailed me the full outcome. However, I received a subsequent email and letter from Check4Cancer that was for somebody else's results (there was no identifiable information to who the results pertained to).

Dr Richard Hull

Nephrologist

Dr. Richard Hull is the BEST doctor. He has made me well again! He has thoroughly with the utmost patience explained my vasculitis condition to me. I am so grateful for his help. When I first saw him I could not even walk. I am so much stronger now and walk a lot very day. I recommend him to everyone in need of excellent medical care.

Mr Jonathan Simmons

Plastic Surgeon

Brilliant, listened to me, didn't jump straight to a diagnose in the first 2 mins of the meet, unlike some where else I went Actually did some hands on assessments explained what he was doing and why, again shows his knowledge in his field of expertise. Came up with a plan and wrote a detailed letter on what he thinks should happen next

Mr Tarun Sood

ENT Surgeon

I have had a great experience. The level of care and attention that was provided—both during the procedure and afterwards—was outstanding. The follow-up checkups after my surgery were thorough, timely, and truly showed how committed they are. I felt supported every step of the way. Highly recommend! Thank you Mr Sood and Mr Bhatti.

Mr Ross Kenny

General Surgeon

I felt my concerns were taken seriously, I was listened to and most importantly I was given a detailed understanding of my issue. Next steps for testing were made clear, with a seamless process to be advised that all was well. I even received a results letter, again detailed & reassuring, all on the same day as my consultation.