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Practice Plus Group Hospital, Barlborough

I had knee replacement surgery at the Practice Plus hospital at Barlborough on 29th November. The pain I experienced during the two weeks following the surgery on a scale of 1 to 10 I would rate at 8 to 9. Now that I am in my eight week of recovery my pain level is 1 or2 I had a problem in that during the first 2 weeks after surgery I was hardly able to sleep due to the pain when lying down and some nights I had zero hours of sleep. After discussion with the hospital pharmacist it became evident that one of the pain killing medicines I had been prescribed had insomnia as one of it’s side effects. After stopping this medication and taking an alternative my sleep pattern returned to normal and my recovery accelerated. From the experiences of friends who had undergone this surgery I knew that physiotherapy was the key to a successful outcome. The physiotherapy I received at Barlborough was exceptional. By following their exercise plans and receiving guidance at my follow-up visits I am now able walk for one hour virtually pain free, ride my static bike at home and if all goes well should be able to ride my bike on the road in a few weeks time. Thank you Barlborough Stephen M

Miss Kavita Verma

Obstetrician & Gynaecologist

I contacted Dr Kavita Verma to discuss my concerns over my prescription for perimenopause. I booked an appointment online at a time suitable for me after work and although I had my reservations, I was put at ease straight away. I talked through my symptoms and what I had been prescribed and I was advised the best way forward and also advised on some other options to help with other symptoms. I am being given a letter to give to my GP regarding what we have discussed and we are having a follow up call in 3 months. Switching to HRT feels like a big step to take, but I feel much about my decision now that I have talked it through. I felt like I was truly listened to and my concerns were heard.

Professor Mark Westcott

Ophthalmologist

I have only had one consultation with Professor Westcott, but the visit of professional, I did not feel rushed but I felt a bit disorientated while I was there as I did not know what to expect. There was little explaination by the person at the GF reception - I just had to fill in a form. There was no explaination about where to go ... just upstairs to the first floor and I sat down on a seat in a small recess, which turned out to be the right place. I was further disorientated when I had to take my contact lens out and could not see. However, this did not detract from the overall very good experience of seeing Prof Westcott and his Secretary.

Lanserhof at the Arts Club - Medical

Acupuncture, Cardiology, + 14 more

I had booked a vitamin infusion. The whole experience was a desaster. The nurses used several needles but were not able to “find a good Vene” as they called it. They said my venes are the problem which is ridiculous as I had been to your place to get infusions multiple times and there never was a problem. As a result, I now have three large bruises and my arms hurt. I left without getting the infusion. The ladies did not even apologize. In my view, they should get proper training both when it comes to doing injections and servicing clients. I will not return.

Mr Kenneth Elder

General Surgeon

I had an excellent experience with this consultant and cannot praise him highly enough. I have met him twice, including once 18 months ago, and on both occasions he was incredibly kind, knowledgeable, and professional. From the outset he reassured me during what was a very anxious time and explained everything clearly and calmly, which immediately put me at ease. I felt listened to and cared for throughout and had complete confidence in him. I truly felt I was in the very best hands. An outstanding consultant.

Mr Peter Kempshall

Orthopaedic Surgeon

Mr Kempshall recommended a full custom made knee replacement as I was suffering severe arthritis in the kneecap, and was in constant pain. He was extremely approachable, knowledgeable and professional. I have been extremely pleased with my progress (6 weeks in), which I’m sure was aided by the ice home rehab system he recommended. I would not hesitate to recommend him, and if I have any further issues with my knees I will certainly return.

Professor Stephen Gwilym

Orthopaedic Surgeon

I saw Stephen for a subacromial decompression and a rotator cuff tear repair. The entire process was seamless. His secretary, Mirela, was superb in organising everything for me and arranging all my appointments. The surgery all went to plan and the follow ups with Stephen were all brilliant. Stephen is really easy to talk to and answered all my questions with great clarity. Thank you for giving my shoulder back!!

Professor Vaibhav Modgil

Urologist

I have seen Professor Modgil on a number of occasions and he is just “the Best”. I’m no expert but clearly he is and his expertise combined with his personality and excellent bedside manner really does make appointments with him so good. Obviously, positive results always help but having been nearer the wrong side of results in the past he is always consistently Top Class. Thank you very much.

Cathedral Eye Clinic

Ophthalmology, Optometry

I was seen on time by a friendly and caring staff. The surgery went very smoothly, and I had no pain. The staff helped reduce my anxiety. The discharge meeting was very thorough and detailed, and appointments for aftercare have been arranged. I was very pleased with the appointment and the care shown. The staff also showed a high degree of expertise and competence, as well as personal care.

Mr Ijaz Ahmad

ENT Surgeon

I had to wait a while for my appointment, but Mr Ahmad was very apologetic. I fully understand things do not always go to plan! Mr Ahmad recently carried out a parathyroidectomy for me. He was very attentive to my questions regarding this and was very helpful and reassuring. He also offered new advice for the future. I found my visit to his clinic today very useful.

Dr. Arifur Rahman

Psychiatrist

Dr Rahman is professional, incredibly knowledgable and very friendly. He has made getting an ADHD diagnosis a very easy and rewarding experience. Every concern and question I had has been explained in a way I can understand and the sessions I've had with him have cleared up years of unanswered questions and problems. I cannot recommend him enough

sykle.life

I am 5 weeks into my journey and have seen substantial results already. I was given a Tailor made plan to combat issues I was facing from getting slightly older and an unhealthy lifestyle. In a short space of time I feel like a brand new person and can’t wait to see what can be achieved through this continued relationship

Nuffield Health The Manor Hospital Oxford

I was nervous upon arrival and was quickly put at ease by everyone's professionalism and bedside manner. There is free underground parking, plenty of accessible toilets, large waiting areas, drinks machines and reading materials. The facilities are clean and well kept, with plenty of signage around the building.

Newmedica Manchester West

Ophthalmology

The customer experience was great from start to finish. Helpful friendly team, from initial contact with victoria to the lady who checked us in and to the optician and george the consultant. He was calming positive and have clear explanations but mostly he was very kind

One Heart Clinic Harley Street

Cardiology, Imaging (Scans)

Video consultation. Dr appeared on time, however the software was unable to make use of my mobile phone microphone, requiring the Dr to call me on the phone. This problem also occurred during my initial consultation with one of his colleagues a couple of weeks ago.

Centennial Medical Care

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

I phoned in hoping for a GP appt. the same day and got it. The staff were charming and helpful. The GP whom I had never met before was excellent and gave his advice clearly and thoroughly, and sorted me out very quickly. Thank you so much. Jo L.