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Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

It's not fair that being an NHS patient meant that we couldnt use the disabled parking, which was empty, right outside the hospital, meaning a much longer and uncomfortable walk. We we greeted well upon arrival and called through almost immediately. Although I found the nurse abrupt and abrasive to start with, I put this down to her working from the computer, checking through info. Perhaps that wasn't her strong point with technology. I have many complex needs, including some communication needs, being ADHD and Autistic. I clearly hadn't understood some of the portal questions and answered them differently to its intended expected responses. Perhaps some more understanding around neurodivergent conditions would be helpful and clarity around the context of their questioning, rather than to feel berated for replying "I fear spiders". The question asked for my fears or what I am scared of, if it was specifically regarding the procedure, it should have been clearer. I was clearly struggling with the bright lights in the office, holding my srm up to shield my eyes from the lighting, even commenting to my daughter who I took with me, my questionnaire replies would have told her I am photophobic, but because of how she initially presented to me, I felt unable to raise my concerns and ask for the lights to be adjusted. (This resulted in triggering a migraine after I left). Im still working on advocating for my own needs. Once the computer work was complete and she faced me to go through expectations of the operation day, she mellowed and warmed, her body language positively changed. This helped reduce my heightened anxiety. She was very good when it came to taking my bloods and I didnt even feel it, for the first time ever. I left feeling far less anxious than I did upon arrival.

HCA Healthcare UK London Bridge Hospital

Gastroenterology, Respiratory Medicine, + 11 more

I recently consulted Dr. Pavlidis and underwent an angiography procedure at London Bridge Hospital under his care. Dr. Pavlidis demonstrates exceptional clinical expertise and provides care with professionalism and efficiency, ensuring the best possible outcomes for his patients. He takes time to understand individual circumstances and develops treatment plans tailored to clinical needs. His nursing team is highly skilled and dedicated to patient well-being. I am deeply grateful to Farida, Slim, Anne, and Mahmood for their outstanding post-procedure advice and support. We also appreciated the thoughtful assistance from the catering team, which contributed to a comfortable recovery, and we are especially thankful for the special consideration that allowed my wife to stay with me, making a significant difference to my experience. I wholeheartedly recommend Dr. Pavlidis and his team for their exceptional care and commitment to patient comfort and safety.

Guy’s Assisted Conception Unit

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

Excellent. I am currently undergoing IVF treatment with Professor Yacoub Khalaf at Guys Hospital in London. A few days ago Prof. Khalaf successfully collected 3 eggs, which I am very happy about. So far I am very impressed and completely satisfied with the high quality of medical care at the IVF clinic at Guys Hospital directed by Prof. Khalif. Previously I have undergone IVF treatments at one NHS and two private clinics in London, and I can confidently say that the integrity, honesty and personal care I have received from Prof Khalaf is exceptional, and well beyond that of the other clinics. The staff is well trained, and the process has been very efficient and easy. Unlike the other clinics they have not prescribed unnecessary medication or unnecessary scans. As a result the experience at Guys has been less emotionally and physically intrusive. My husband and I can recommend Prof Khalaf very highly.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

I had 8 'bits and pieces' (moles etc) removed by Elaine Agius on 17 November at the Moorgate Centre, ably supported by two nurses (April and one other - sorry, didn't catch her name). The whole exercise was incredibly efficient and carried out in an obviously super-clean, sterile environment. 'Doc' Agius was wholly professional, with a caring 'bedside-manner' eg she provided helpful, accurate and reassuring 'warnings/prompts' prior to every single one of her procedures (including the frequent and slightly cool sterilisation wipe-downs). This avoided any surprises and instilled instant confidence in the guy under the knife. Thank you for a relatively enjoyable experience - I would strongly recommend that team and venue to anyone thinking of having similar treatment.

Newmedica Northampton

Following my initial consultation I was offered a date for my surgery which was only two weeks ahead which completely surprised me as I expected a much longer wait I attended my surgery and was treated with courtesy and respect by all of the staff I encountered I was put at ease both before and during the procedure my surgeon My discharge nurse explained clearly what I needed to do with my medication and also how to keep my eye clean I received a phone call from a nurse the day after my surgery checking that everything was okay. I have nothing but positive things to say about the whole experience and would recommend Newmedica to all of my family and friends.

Mr Justin Leong

Orthopaedic Surgeon

I was extremely pleased with my right knee replacement journey from beginning to end. I was kept fully informed and taken care of very well at the spire with Mr Leong and the staff. Mr Leong is very approachable and down to earth which relaxes you straight away. I was extremely nervous about having my second knee replaced as the first took a good 2 years for me to even think it was worth it. Straight away i knew this one would be different and it is. I was on theatre for about 45 mins and stayed in for 1 night as i had a problem with low blood pressure. I honestly cannot fault Mr Leong as didn't feel rushed with him and answered any questions i had .

Dr. Osama Moussa

General Surgeon

The surgery was very efficient and I recovered well. I did find some of the administration was confusing. I had letters sent changing times and dates. My first operation was cancelled as I was about to go into theatre and then I had a letter with a new appointment which was the date of the cancelled op. Phone numbers given were for the general switchboard who had no idea where to direct my call. However Dr Moussa’s secretary was extremely efficient and helpful. She had various queries from me as I kept getting letters with different times for various tests. All the staff I saw were helpful and caring and working under a great deal of pressure.

Mr Sudhanshu Chitale

Urologist

We had an excellent experience with Mr. Chitale. From our very first consultation, he made us feel completely at ease and took the time to explain every step of the procedure. The care and patience he showed toward our 5 year old were incredible he was gentle, kind, and very reassuring. The surgery went smoothly, and recovery was faster and easier than we expected. Mr. Chitale also followed up personally to make sure everything was healing well. We are so grateful for his professionalism, compassion, and skill. Highly recommend him to any parents considering this procedure. Circumcision

One Hatfield Hospital

Audiology, Cardiology, + 21 more

We had an amazing experience with our oral and maxillofacial surgeon consultant. He was exceptionally calm and explained every step of the procedure clearly, which made us feel comfortable throughout. He was also very detailed with the diagnosis, ensuring we fully understood the situation and the recommended treatment. After the procedure, he provided thorough after-care instructions and took the time to answer all our questions. He was very polite, highly trained, and truly professional in every way. We couldn’t have asked for better care. Highly recommended!

Mrs Rachel Sherriff

Acupuncturist

I have been seeing Rebecca for acupuncture treatment throughout my fertility journey over the last few years. Rebecca is an extremely caring and empathetic person who puts you at ease straight away. She is very knowledgeable about fertility - in addition to acupuncture treatment, she has also given me very useful advice about getting other tests carried out , the ivf process , supplements to support my fertility . Her treatment also helped eased my endometriosis pain. I am very grateful for all the support she has given me.

Ms Alison Luther

General Surgeon

I was referred to the breast clinic after finding a lump in my breast at 8 months pregnant and still being there 12 weeks PP. Ms Alison Luther was professional, informative, reassuring and made me feel very relaxed and at ease for what wasn’t a very pleasant reason to be there for. She reassured me that my lump was nothing to worry about but assured me if anything changed that I could come back. She really made a not so pleasant issue be a pleasant experience and I’m grateful for that.

Miss Anne M Gilvarry

Ophthalmologist

I have recently had a pre- op assessment and two cataract operations with Miss Gilvarry being the surgeon. I cannot fault the entire process. Miss Gilvarry is an accomplished explainer and empathises with the patient. She has a great team backing her up as well. The two operations she performed were completely painless and as far as I am aware, perfectly successful (I am writing this only one day after the second of the ops). I cannot recommend Miss Gilvarry highly enough!

Cathedral Eye Clinic

Ophthalmology, Optometry

After I got a PCO in my left eye I needed laser surgery. I had not been told this was common after Lens replacement by the opticians who did did that surgery so I was very worried about my sight. I contacted Cathedral Eye Clinic who assured me it was common and was easily corrected. They made an appointment and in less than an hour my sight was restored. I was dealth with by very friendly and professional staff and would happily recommend Cathedral Eye Clinic to anyone .

Living Mind

Psychiatry

My rTMS treatment at Living Mind has been a really positive experience. The environment is calm, the staff are compassionate, and I felt safe and understood during every session. They explain things clearly, monitor how you’re feeling, and make sure you’re supported throughout the process. I’ve already started noticing benefits and I’m really glad I chose this clinic

Mr Jonathan Clarke

Ophthalmologist

It's clear Mr Jonathan Clarke is highly skilled and very knowledgeable. He explained every step of the procedure in a clear and understandable way. Very honest and after the operation, he continued to check in which was really important as some take longer to heal than others. This puts me at ease and is reassuring. I trust him and would recommend.

Dr Fiona Mitchell

Psychiatrist

Dr Mitchell makes Cameron feel very comfortable during consultations. She is prompt, thoroughly listens to concerns, fully summarises treatment options and follow up arrangements. Cameron is very relaxed speaking to Dr Mitchell which is tricky as a teenager and has made the journey with diagnosis and continuing treatment alot easier for Cameron.