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Dr Emily Lord

Sexual Health Doctor

After 3 years of ongoing symptoms, countless tests and multiple gynaecologists, I had completely given up hope of ever finding a solution to my problem. I lost track of how many times I was told someone didn’t know what the problem actually was, what to do to resolve it or would even ask me what I thought the next steps should be… It had such a major impact on so many areas of my life. However, when I found Dr Lord’s website and saw that she was a true authority on recurrent, treatment-resistant thrush, I finally allowed myself to hope again! Her wonderful Private Secretary, Toyah, was so kind and empathetic and went above and beyond to get me in quickly for an initial consultation. Then when I met with Emily I was blown away by every element of her approach – the holistic evaluation of my situation, the fact that even in a short time she had read my full medical history, the way she was incredibly thorough and knowledgeable whilst still being funny, caring, understanding and down-to-earth, and the clear way she laid out my treatment plan and next steps. She is clearly very passionate about helping women with this unique problem and is also at the forefront of treatment options and solutions to get people back to being happy and healthy again! After years of feeling frustrated, confused and at a complete loss as to what to do next, within 45 minutes with Emily I had a full treatment plan and reassurance that she'd be there for me until we had the right solution. If I could give her 6 stars I would, she’s one in a million and by far the best experience I’ve ever had with a medical professional.

Mr Gavin Love

Orthopaedic Surgeon

Six weeks after my second hip replacement with Mr Gavin Love, I’m walking unaided, sleeping comfortably, and — best of all — no longer living with the grinding pain of arthritis. The only thing left hobbling is my memory of what life was like before the operation! This was Gavin’s second time working on my hips (he did the first one six years ago, which is still going strong), so I knew I was in excellent hands. His calm, confident manner and clear communication made a potentially daunting experience remarkably easy. He’s not just a highly skilled surgeon — he’s also reassuring, kind, and has the sort of calm presence that makes you feel like everything’s going to be alright. And it is. A big thank you also to Mr Matthew Cheketts, my anaesthetist, who I suspect could put someone at ease even before the sedatives kick in. Everything about the surgical experience was professional, safe, and smooth. The staff at Kings Park Hospital were wonderful from start to finish — attentive, friendly, and always ready with a smile (and, thankfully, the occasional cup of tea). They made what could have been a very clinical stay feel more like a stay with extended family — only better stocked with painkillers. In short, if you’re facing hip replacement surgery, you won’t find a better team. Gavin Love is, quite literally, a name to remember — especially if you want to walk away pain-free and wondering why you didn’t do it sooner.

Mr Ryan Higgin

Orthopaedic Surgeon

Throughout this process, Mr Higgin has given me complete confidence towards a positive outcome. It has been eight weeks since I had my left hip replaced by Mr Higgin and his team, and I cannot believe the improvement in my strength, overall posture, and flexibility of movement down my left side. The lift to my self-esteem and wellbeing has also been incredible. I now see light where as before I was clouded by the pain and discomfort. I only have thanks and gratitude for what Mr Higgin has given me. I now have so much positivity when visualising the feeling I will experience once I have my right hip replaced as my livelihood as a gardener depended on the outcome I have described above and was also explained to me by Mr Higgin when we met in September...I cannot thank him enough for making this a reality.

Mr Tarique Parwez

Orthopaedic Surgeon

Dr Parwez was highly professional throughout my treatment with him (diagnosis of and surgery to repair torn meniscus). The surgery itself went well and my knee feels so much better despite some mild discomfort at the 6 weeks checkup. Sometime I found it hard to understand Dr Parwaz’s explanations: overly technical, quiet and muffled in delivery, I often left a little confused as to what he was trying to tell me. My last visit to him (the 6week checkup) I drove 1hr for 12mins with him. This may be the norm but I left feeling a little rushed and perhaps a patient ‘now off the books’. Despite this I couldn’t be more happy with my knee and hope recovery continues. I wouldnt hesitate in recommending Dr Parwaz to others.

KIMS Hospital

Cardiology, Breast Surgery, + 26 more

The staff at KIMS Hospital are truly amazing and incredibly friendly. Their professionalism and genuine compassion were unmatched by any experience I’ve had in NHS care. I felt supported, reassured, and well looked after from start to finish. Several people stood out during my stay: Amy in recovery, David, who prepared me for the epidural, Becky, my physio, and Mark, who handled my medication. My two nurses who cared for me around the clock were also outstanding — attentive, kind, and consistently reassuring. I honestly can’t fault any part of the care I received. Thank you to the entire team for making a daunting experience so much easier.

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

I recently had a CO₂ laser treatment at Dr. Haus, and the experience was excellent from beginning to end. At 54, I’m focused on keeping my skin healthy and firm, and this treatment was exactly what I needed. It boosted my skin’s texture, brightness, and overall vitality in a way that feels natural and refreshed—not overdone. Dr. Haus and his team were professional, caring, and incredibly reassuring throughout the process. I’m thrilled with the results and highly recommend the CO₂ treatment to anyone looking to rejuvenate their skin with real, visible improvement.

Dr Benjamin Shaw

Audiovestibular Medicine Practitioner

Referred by Dr Salma from CMC who suggested I saw Ben Shaw as she was very confident he was the right person to see at CMC too. I spoke to Emma his PA, very efficient when booking the appointment, kind & caring, a good start to the process made me feel reassured I was in the right place. Saw Ben Shaw and instantly I knew I was in the safest hands. Been having dizzy spells and some vertigo. He gave me a full examination, tested everything asked loads of questions then treated me on the spot. Highly recommended!

Deben Private GP Services

General Practice (GP)

I am very happy with my first experience at the Practice today. Everyone was relaxed and friendly. It was so reassuring to be certain I was seeing an actual medically qualified person (uncertain in todays NHS) whose judgement therefore I felt I could trust. Dr Ridout was very understanding and approachable - an attentive listener, carried out an objective examination and was happy to discuss it together with why she was suggesting the proposed treatment plan. I would definitely recommend this Practice.

Mr Samrat Mukherjee

General Surgeon

My appointment was on time Mr Mukherjee came personally to call me into his consulting room. He explained how my recent operation went and showed me photos of the procedure. I didn’t feel pressured about time and allowed to ask questions about my operation. I would recommend Mr Mukherjee to family and friends if in need of a similar treatment. I was very worried before having the operation but I need not have worried it was a good experience in the end. Thank you so much

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I have only positive things to say! I managed to get an appointment at a very convenient time for myself, and the staff worked really hard to make that happen. I was very well looked after on my day in hospital. The nurse was very nice and showed great empathy when I was feeling a little nervous. The procedure went well and I am now (almost) recovered, with just my final consultation to go. This was my third experience at McIndoe, and they were all equally as good.

Mr Sudhir Rao

Orthopaedic Surgeon

I can not praise MrRao highly enough. The second total hip replacement appears so far to have gone well. I felt very safe with him at all times and was informed what was most likely to happen and needed to be done. It sounded very complicated to me as a patient but Mr Rao has such an assuring and calming manner that I felt totally safe and had no doubt that this would be a success . I’m very happy to be pain free after a long time and would highly recommend him

Mr Arun Khajuria

Orthopaedic Surgeon

My recent visit was for a post operative 6 week check after total hip replacement. Mr Khajuria checked movement and stability of my new hip in detail, then sent me for an X-ray, after asking how the past few weeks had gone. Once the X-ray was back, Mr Khajuria gave me more detailed advice on how to strengthen and improve my mobility. The whole experience was extremely positive, especially as I felt listened to.

Three Shires Hospital (part of Circle Health Group)

Anaesthetics, Audiology, + 30 more

Visit was easy to book via Circlehealthgroup although reception seems to be over capacity compared to previous visits particularly with all patients having to queue and book in at main reception as opposed to the previous process of checking in at the Outpatients Area reception. Queue resulted in slightly late arrival to patient waiting area.

Deanbrook Practice

General Practice (GP)

A prompt and courteous approach. The GP was very knowledgeable and did not attempt to sell any unnecessary products. They provided valuable advice for our trip and even issued prescriptions for antibiotics as a precaution, if needed. I would highly recommend this travel clinic to others.

Marris Medical

Pain Management, Breast Surgery, + 5 more

I had MRI lumbar spine , booked the same day ,no need for GP referral unlike other clinics, price was the most affordable comparing to other clinics I called . Staff polite and friendly. I got my result the next morning and it was also send to my GP . Highly recommend this clinic .

HCA Healthcare Golders Green Outpatients and Diagnostics Centre

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

I would rate the visit very highly. The consultation was thorough and very helpful, and the location of the clinic was convenient for us. We were able to get a blood test done by a friendly nurse who made it painless for my daughter, and the results were provided quickly.