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One Ashford Hospital

Audiology, Cardiology, + 22 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Mr Marc Laniado

Urologist

My PSA had been creeping up for several years. By December 2024 it was 6.2 and a scan showed a tumour close to the edge of my prostate. Marc Laniado recommended a day case procedure (nanoknife) and I had this in January 2025. Twelve months later, in January 2026, my PSA is 0.3 and a scan shows no evidence of cancer. Marc is one of the most professional people I have met - everything is explained patiently and thoroughly, he is available at short notice to talk through any concerns/answer any questions, appointments are on time and his follow-up letters come the same day and clearly explain what he has done and the next steps. I would like to thank Marc Laniado and the highly efficient team he works with for the outstanding care I received - anyone of any age (I'm 82) concerned about their prostate would benefit from a​ consultation with him.

HCA Healthcare UK The Wellington Hospital

Gastroenterology, General Practice (GP), + 10 more

My visit was entirely satisfactory. The staff were exceptionally friendly at all times and they seem to meet a lot of them. I was getting informed about what was going to happen to me at all times. The menu was amazing and the whole place seem to be extremely efficiently run My only comment of an adverse nature would be that having been shown to a room on my arrival where my wife carefully unpacked all my belongings she she know sooner had left Than. I had to pack them all up again because I was being transferred to another room and then when I came out of the operating theatre before I went home, I had to wait three hours before I managed to get my belongings back again no book to read or iPad slightly frustrating but that was the only hiccup on an excellent visit.

Daleswood Health

Cosmetic (Aesthetic) Medicine, General Practice (GP)

Daleswood Health is like a breath of fresh air in the midst of health services in the UK. My GP tries to the best they can but frankly they just cannot be flexible and I'd spend visits trying to to fit in their calendar, leaving me waiting for a rushed 10 minute appointment only to then refer me somewhere else. Something had to change. I'm lucky enough that I can spend a little to get a great service and Daleswood Health really deliver exceptional service. My recent visit was for a mole removal. In and out within 50 minutes and the mole had been removed, fantastic service from Dr Oliver Denton and also not forgetting Mary on reception. So glad I've found them. Definitely my go to for health services and fully recommended from me.

Skylight Psychiatry

Psychiatry

I spent hour and a quarter talking in detail about my symptoms as an adult and what I could remember from my childhood I was then told that whilst I reached the threshold for adult ADHD, I did not reach the threshold for childhood ADHD. I was told I did not have ADHD whilst showing some symptoms. We discussed for a further ten minutes about the fact that I had some difficulty understanding why I needed to reach the threshold for a neurodivergent condition as a child in order to receive some help as an adult with threshold symptoms. I accepted the findings with some disappointment that I was not going to get help but at least it was suggested that I return to my GP for a different referral

25 Harley Street

Obstetrics & Gynaecology, Urology, + 27 more

My recent follow up visit for my eye tests and consultation with Professor Viswanathan was excellent . I am very grateful to him for his professionalism and advice. My eye condition has stabilised and improved greatly and I genuinely feel extremely lucky to have been under his care . Alastair and Greeshma made me feel at ease during the eye tests and are so kind friendly and helpful and helped to make my experience very comfortable and enjoyable whereas previously I had always been very anxious . I had a very positive experience and would highly recommend to family and friends.

Mr Simon Cabot

Physiotherapist

I have chronic pain (left elbow, right wrist, and lower back) due to sports injuries and less-than-ideal posture from long working hours in finance. I first met Simon at the Canary Wharf clinic in 2018, and he has since become my go-to physio. Not only does he provide effective pain relief, he also helps me understand the root causes so I can manage the pain myself. I highly recommend him to anyone who works long hours and also trains hard at the gym. Went to see him first week of Jan 2026 becasue my wrist was a bit flared up last month, and he's as good as usual!

ADHD @ Well Life Clinic

General Practice (GP)

I have not had a very positive experience at all and feel that the diagnosis is not accurate and the reasons given and report are not satisfactory - despite the report saying what i said word for word the analysis is simply not effective and does not align with my symptoms - there was no point having a consultation of the doctor only went off the forms and did not correlate information - also there was no understanding of why i thought i was adhd - i have done extensive research in this field and it would have been better to have an adhd checklist than the autism on

Mr David Redfern

Orthopaedic Surgeon

He was excellent in every way. He had a superior knowledge of the issue I was presenting with, did a thorough physical exam and ordered further tests to pinpoint the problem. He was courteous and approachable and an excellent communicator. I feel as though I am in good hands, finally, w/ this orthopedic issue (for which I've seen several doctors in the past), and I am confident that a surgery performed by him on it will result in success and alleviate the pain I have been living w/ for too long.

Dr. Ricky Shamji

Sport & Exercise Medicine Doctor

I came to Dr Ricky with tibial pain, Dr Ricky took the time to understand my pains and the symptoms/issues I have struggled with along with what activity may be symptomatic. Dr Ricky Shamji referred me to an MRI scan and explained the results thoroughly to my understanding. From here we worked through a plan to recovery and returning to health. Throughout, Ricky has been personable, understanding, helpful and confiding. Thanks again for your support

Spire Harpenden Hospital

The only area for improvement is the check-in process - quite often there is a queue of people waiting at reception and the vehicle registration screen is separate to the check-in form, which isn't very efficient. The waiting area and exam rooms are clean and tidy, the staff is friendly and helpful. I prefer coming here despite it being a longer drive than my nearest private hospital because of the great experience I've had previously.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Good: - Great greeting and friendly reception staff. - Good, efficient and empathetic nurses. Not so Good: - Original caller to book appointment told me to schedule 1h. On arrival I was told 2h, which meant I needed to reschedule other commitments. - Was seen by nurse 30 mins after my scheduled appointment and 40 minutes after my arrival. No warning given by reception on arrival. I had to proactively ask after waiting 25 mins

Mr Kartik Hariharan

Orthopaedic Surgeon

Delightful! Mr Hariharan has got a very good reputation and I could not recommend him highly enough. He is personable, empathetic and kind. He explains everything that needs to be explained in a clear and concise manner. I have met many consultants over the last few years who were nice and not so nice - Mr Hariharan is up there as one of the nicest. Excellent bedside manner!

Miss Mary Murphy

Neurosurgeon

I am happy to be the patient of Miss Mary Murphy. She is so professional and caring to her patients. I couldn’t t even thought that such a difficult operation like craniotomy for meningioma could be done so nice that only in two weeks and a half I feel very good. Thank you very much, Miss Mary, you are really very special!

Dr. Tom Marrs

Paediatrician

This is our third visit to Dr. Marrs for allergy assessment/ treatment for our son and he has been fantastic each time. He's very friendly, and has provided a thorough assessment and an easy to follow plan for his continued treatment / improved tolerance to allergens. Would highly recommend.

Mr Simon Fisher

General Surgeon

Mr Fisher is one down to earth guy, he explained everything before the op in everyday language which covered all our questions, we were taken through the stages of treatment, so, knew exactly what to expect, And being so easy to talk to, it take away a lot of the stress and apprehension.