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Nightingale Hospital

Nursing, Nutrition, + 2 more

The OCD nursing team are fantastic at what they do and the therapy team are absolutely brilliant. My 1:1 therapy was outstanding and so valuable to me during my time here. The catering team, the housekeepers, maintenance, reception.... All really friendly and professional. Two things that I want to mention that I have already fed back: 1. It was very disappointing when two team members were allocated to different wards with no transition (Greta-Mae and Carlo). I feel that when we are allowing ourselves as patients to be open and vulnerable and put our trust in people, to then be told they have moved with no transitional period is not very sensitive or fair. 2. I have also fed back about a patient that seems very unwell but does not have 1:1 supervision around the hospital. This person sometimes invades others personal space, says inappropriate and triggering things, has sometimes removed her clothing in the courtyard and I have also seen her with long sticks in her hands in the courtyard. I fed this back to the patient services manager and the board holder who agreed that this was unacceptable. I was told that until discussions have been had she should be on 1:1 care, but then the following day she was once again the courtyard thrashing round the same sticks. I think this is a safeguarding concern. Those two things aside, I have found my impatient care outstanding, I cannot fault the OCD ward team. I feel heard for the first time and have hope for my future now thanks to them. I will never forget what they have done for me.

Fitzrovia Hospital

Cardiology, Gastroenterology, + 4 more

I had ALT phallo with Mr Nim Christopher and was admitted for 5 days post-op, and I cannot thank the nursing staff enough for the care I received. Every nurse I encountered was professional, compassionate, and genuinely attentive. They consistently checked on me, explained things clearly, responded quickly whenever I needed help, and treated me with kindness and respect at all times. Their reassurance and calm presence made a difficult hospital stay much more comfortable and less stressful. It’s clear they take great pride in their work and truly care about their patients. The morning Nurses Kate and Erisa were extremely wonderful even though at one point there were so many patients and only 2 of them to take care of all of us, they were encouraging and they set a positive tone for each day. The night shift nurses Mo and Aliesha were reassuring and kind and always present when things felt hardest. Of course ai cannot leave out Alina who was always caring and compassionate throughout my stay. Last but certainly not least I would like the thank Mr Nim for his excellent care and support and Dr Patil for the amazing anesthesia he delivered. They were all like family to me. I’m deeply grateful for everything they did for me. Your professionalism, kindness and dedication did not go unnoticed.

Evergreen Richmond Medical

Fertility Medicine, General Practice (GP), + 6 more

I am writing to express my sincere appreciation for the exceptional level of care and professionalism provided by Dr. Paciello. My experience was characterized by the following highlights: • Exceptional Availability: Dr. Paciello demonstrated remarkable flexibility by accommodating a consultation on very short notice. I am particularly grateful for her willingness to adjust her schedule to facilitate a meeting during my lunch hour. • Clarity and Communication: Throughout the process, her explanations were thorough and easily understood, ensuring complete clarity regarding my health and next steps. • Operational Convenience: The integration of on-site blood and urine diagnostic testing provided a seamless experience, significantly reducing the logistical burden of coordinating separate appointments. • Digital Accessibility: The availability of high-quality video consultations serves as a highly efficient and convenient alternative for modern patient care. In summary, Dr. Paciello provides a patient-centered approach that balances clinical excellence with administrative efficiency. I would highly recommend her services to those seeking comprehensive and flexible medical care.

The Stevenage Counselling Clinic

Psychology

Hi My time with glenda was superb , since the start of my sessions i was greeted with great compassion. Glenda has a great ability to dig up issues that made me feel i was in the right place. When i was diagnosed with depression ,anxiety ,ptsd and finally adhd glenda started with my adhd issues first which we worked together to finally understand my feelings and also understand who i was . Glenda has really helped me with talking about my depression in a big way as i thought it was just normal to feel sucidal all the time and thinking real bad things in my mind. I have always known there was something not quite right since when i was young but again i thought it was normal but glenda taught me to understand that things i did and have done over the years were not so normal . I felt i was in good hands with glenda and like to thanks her again for helping me at such a bad time in my life , and if anyone else in this world needs that help glenda is there to help. I am now in a better place

Dr Duncan Birth

Obstetrics & Gynaecology

Dr Duncan provides exceptional care. He made us feel so safe, reassured and happy throughout the process, from the first appointment to the birth and beyond. We are so grateful that we can say we had a magical experience due to him, completely stress-free and enjoyable. He was always available for any questions big or small and gave clear and quick replies. Dr Duncan is a lovely person who clearly loves what he does, which alongside his incredible expertise and experience, provides such comfort. His team and particularly Colette are also so wonderful and go above and beyond to help with any requests. I had a very swift and pretty much pain- free recovery from my Caesarean and the healing of my scar has far exceeded even my most optimistic expectations, which is no doubt due to the expert hands and the great care Keith took during the op. We would not hesitate to sincerely recommend to anyone and hope to go through this journey again with Keith and his team.

Mr Philip Goodall

Urologist

I’ve had the TURP operation and felt extremely well looked after for the whole process. I am very pleased with the whole procedure, thank you. The only small gripe is that neither me or my wife can remember being told I would need two weeks off, after the operation, or that I shouldn’t lift anything particularly heavy for 4 to 6 weeks after. This felt a bit embarrassing to have to then tell my employers. Although I am extremely glad I have these two weeks to recover. Other than that, lots of information emailed to us and we felt thoroughly looked after throughout the whole process. Thanks again

GenesisCare Nottingham

Oncology

I was anxious and didn't know what to expect during my SABR treatment for Prostate Cancer, but during the Planning Scans, it was explained to me what would happen and how to prepare for the treatments. Every stage was well organised, professional, and caring. A dedicated team looked after me very well. The car organised by Genesis picked me up for my appointments, with the same driver each time, making me feel at ease. The treatment sessions were comfortable throughout. I am very grateful to the team who looked after me so well.

Dr Pankaj Kumar Agarwal

Ophthalmologist

I was looked after very well by Dr Agarwal and his team. From the start I felt confident and comfortable with them and less nervous. Their professionalism and calm attitude was impressive. I would like to thank the Doctor for his skills and the team generally for their kindness and thoughtfulness in dealing with me. In all the whole experience was very positive and I felt safe in their capable hands.

sykle.life

Cardiology, Diagnostic Pathway – Cardiac, + 6 more

Couldn’t rate the practice more highly . Excellent care . The doctors have the time to discuss all concerns no rushing . They have relationships with top specialists. . .Appointments for tests are organised efficiently and fast. The practices thinks beyond the present to future health . It’s still has the ethos of a traditional gp with families and generations as patience You are in safe hands

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

My procedure was a day case and regardless of that I was given a private room which was very spacious and clean. All nurses and staff I came across and who took care of me were really kind and friendly. My allocated nurse and physiotherapist were really nice and explained everything I needed to know in terms of medications and post-operative recovery. Overall, I had a fantastic experience!

Mr Moez Zeiton

Orthopaedic Surgeon

Mr Moez Zeiton is an excellent orthopaedic surgeon who performed my left knee replacement with incredible skill. From the initial consultation to the final follow up, he was thorough, compassionate, and took the time to answer all my questions.I felt safe and well-informed, the results are better than my expectations. I can’t recommend Mr Zeiton and his team highly enough!

Mrs Selene Cavallaro

Physiotherapist

The two appointments I had were very useful in determining the problem. The ultrasound scan provided me with a good understanding of the muscles/tendons involved. The clinic needs to make it possible to reply to emails from the clinic. These emails are sent from a noreply mailbox (noreply@nookal.com) and therefore responses or further questions/contact is not possible.

Dr. Claire andrews

Dentist

I was slightly nervous about such a big filling but it was absolutely fine, didn't even need an injection so that's a bonus! I've had a half tooth (not even half) driving me mad for months now and it's lovely to have what looks like a new tooth. Dr Andrews and the nurse were really pleasant and chatty and completely put me at ease.

Mr Ronan McKeown

Orthopaedic Surgeon

Ive had a super experience with shoulder surgery. Dr McKeown explained everything really well upfront, prepared me for the worst and advised that rehab was the key. He was 100% right and by following his advice, I am 3 months post surgery and really positive on progress to date and path forward.

Mr Amar Alwitry

Ophthalmologist

I recently visited Woodthorpe Hospital for a cataract operation, I found the service to be excellent from reception to discharge The staff and Mr Alwitry were very reassuring and informative throughout the procedure and I would not hesitate in recommending Mr Alwitry and his team to other people

Mr Sushil Maslekar

General Surgeon

Mr Maslekar was outstanding from start to finish. Made me feel comfortable during the consultation and operation. The procedure completed was well done and I have had the thumbs up and no issues since. Thank you for the amazing and professional work Mr Maslekar.