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One Hatfield Hospital

Audiology, Cardiology, + 21 more

Waited for a while to be seen. Once seen, there was a feeling of being rushed and getting the consultation over with which was so dissapointing and not something I was expecting, after waiting for over a month for the session. I kept asking questions and follow up questions to keep the session going, but got basic and unsatisfactory answers. I have heard of other consultations lasting at least 40min from friends and family but I got barely half of that, after getting the impression the Doctor wanted me gone. The most shocking part of the consultation was the Googling of my symptons and condition and reading out advice found on the internet. How is that acceptable from a paid service? I can research and Google my symptons myself which I have already done and a Doctor searching for answers so obviously, was shocking to see, especially from someone who is meant to be a professional in their field. So dissapointing and such a waste of money. I feel cheated and the medicine given to me on prescription was the second choice after me protesting that prescribing medicine shown in Google results and stuff I have tried already is not going to work. I was hoping for professional advice and recommendations, sadly I never got that. Just verbal internet results. Even the medicine proscribed can be bought over the counter without a prescription. A waste of a trip, so dissapointing.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

Staff were exceedingly helpful, friendly and supportive, which resulted in a very positive experience. Two important feedback comments 1: telephone system in Belfast is not fit for purpose. In spite of many attempts, I always had to wait more than 15 minutes and (apart from once) did not get through (see below). NW system is much better, in that you can opt for a callback when your call reached top of the queue. 2: Co-ordination between NW and Belfast needs attention. I did not get any pre-op preparation advice, in spite of requesting this when appointment was arranged. (I think I fell between two stools, each side thinking the other had provided me with the info). When I realised some time later that I had not got anything, I could not get through on the phone in spite of repeated attempts. I eventually got through on one occasion to advise re: recent medication, but couldn't speak to an appropriate person. The telephonist was very helpful and arranged for it to be dealt with by email., but I still got no pre-op prep information..

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

I wanted to share & express my upmost gratitude for the treatment and care delivered to my son on 20th September 2025 who has Neurodiverse needs. Spencer hospital and all the staff were absolutely fantastic in supporting him through his recent gallbladder removal surgery. Every care and attention was given to him from the moment we were referred, to pre consultation and pre operative assessment to the moment he was discharged after a successful surgery. Mr Boshnaq and his medical team did an amazing job, reassuring us every step of the way and fully explained procedures and took their time to ensure we both felt comfortable. I really cannot thank everyone enough, nurses porters etc… This is what great care looks like and I wish every NHS experience could be as positive. Thank you, you made what could have been a terribly traumatic experience for my son into a calm and gentle process and I feel truly blessed to have such a great hospital, with caring and competent staff in my home town.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

The staff and my surgical team were all extremely helpful in every way shape or form. They answered all of my questions and they particularly helped with me when it came to my anxiety after surgery. Postop my doctor listen to me and prescribe me the necessary medication for my post-operative care. They were particularly very attentive when it came to patient dignity. The only minor improvement I was I had to wait a little while to be seen once I was admitted and I needed a blood test pretty urgently prior to surgery so this slowed things down a little. The other thing was that I would make is maybe make the patient rooms a bit more less clinical looking I understand everything needs to be clean to avoid infections especially after surgery however making the rooms look a little more cozy and in some ways looks less daunting particularly people like myself that was the only minor improvement otherwise patient care was outstanding.

One Ashford Hospital

Audiology, Cardiology, + 22 more

Amazing experience! Being an NHS patient, the only expectations I had were, expect the same level of service in terms of courteousness and I’d still be in a queue to receive treatment. How wrong was I? The hospital staff on the welcome desk were great and the imaging department were very friendly too! My surgeon, Mr Jeer was incredible! Very thorough in his explanation, exceptional professionalism and the wait time for an MRI and follow-up appt was non-existent! Fingers crossed for a small wait time, for the ACL reconstruction. 💯 exceeded my expectations, thank you so much!

Dr Lafina Diamandis

General Practitioner

I’m incredibly grateful to Dr. Lafina for helping me through a difficult period when I was dealing with persistent and painful headaches. From the very first visit, she took the time to listen carefully, ask the right questions, and thoroughly explore possible causes. Her thoughtful approach and genuine concern made all the difference. Thanks to her care and guidance, my headaches have improved significantly, and I feel like I have my life back. I truly appreciate her expertise, patience, and kindness. Highly recommend!

Dr Edward Nash

General (Internal) Medicine

Visited Dr Nash for asthma symptoms. Open and informative dialogue and attentive manner of conversation. Clear information and advice given and prescribed inhaler has given positive results. Going above the expected 'try this inhaler' to include a chest X ray and allergy test was appreciated and gave additional insight to seasonal asthma. Also very good to be able to book appointments outside my working hours.

The Red Drop

Diagnostics & Testing, Dietitian, + 8 more

I signed up for a health plan with The Red Drop, and I’m so glad I did. The whole process was easy, the doctor was very thorough, and it’s great that all the equipment is included. It feels like a proper investment in my health — everything’s organised, monitored, and explained clearly. I’d definitely recommend it to anyone wanting to take better care of their health.

Mr Mohamed Boshnaq

General Surgeon

MR Boshnaq was absolutely fantastic looking after my son who has Neurodiverse needs. He spent time explaining the gallbladder removal procedure and reassuring him every step of the way. I’m so very grateful to him and his medical team at Spencer Hospital - this is what great care looks like and I cannot thank him and all of the staff at Spencer hospital enough!

Mr Mohamed Rashed

General Surgeon

I came to see Dr. Mohammed rashed a few months ago. I had a anal fistula and a very deep abscess. The treatment from start to finish took approximately 4 months but I was well looked after by Dr Rashed, but everything went well with my surgery and I was well looked after and informed throughout. I'm so grateful for everything. Thank you for looking after me

W6 Physiotherapy

Physiotherapy, Sports & Exercise Medicine, + 2 more

So far my experience of W6 Physiotherapy has been fantastic. The team (specially Enes) are professional, thorough, friendly and knowledgeable. They took the time to understand the case, and they tailored a treatment plan that is effective and it gets adapted after each visit to ensure continued improvement. The clinic is clean and runs on time.

Newmedica Plymouth

Ophthalmology

For both my pre-op & the op itself the staff were lovely, explained everything etc. No waiting round, straight in to be seen. A lovely waiting room also for those who arrived. After the op I was offered a lovely cup of tea & biscuits, after a final check & given my meds I was ready to leave. Can't thank NewMedica enough for their care.

Mr Alex Baneke

Ophthalmologist

A very positive patient experience. Friendly but professional welcome. Put me at ease listened to any concerns. Clearly explained results and conditions. Patiently made sure I understood and asked if I had any concerns or questions. I did not feel rushed and felt reassured about my treatment.

Dr. Sebastian Hendricks

Audiologist, Audiovestibular Medicine Practitioner, + 2 more

The consultant with Dr Hendricks was very thorough. He was very caring and patient with my son allowing him to explain his symptoms himself. Dr Hendricks gave a really good explanation of my son's condition which we haven't had previously. I would definitely recommend Dr Hendricks.

Mr Ijaz Sheikh

Ophthalmologist

Mr Sheikh carried out cataract surgery on both my eyes, and I am delighted with the results. I now have pretty well perfect vision in both eyes, having worn glasses for short sight since I was 8 years old. I was very impressed by Mr Sheikh's skill and professionalism.

Mr Jayanth Kunjur

Oral & Maxillofacial Surgeon

Mr Kunjur took the time to listen to all my symptoms and the timeline, asking questions that helped me to answer in a constructive way. He was very patient and explained to me what might be the issue and set a clear course of action/next steps.