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GenesisCare Surrey

Oncology

My experience at GenesisCare Surrey was amazing. I chose to have private MRLinac radiotherapy for my prostate cancer in order that my treatment would have the minimum impact on my life and I was not disappointed. I was given an initial appointment within a week of getting approval from my health insurance. As my partner and I were travelling from some distance and staying in Guildford during the 11 days it took for my five treatments, the radiographers were very flexible in arranging the dates to suit us. GenesisCare offered to pay taxi fares for us to travel each time, but as the distance was too far we chose to stay and were amazed when they offered to contribute to our hotel bills, The building was modern and purpose built and the reception area was pleasant, bright and the staff friendly with tea, coffee and snacks on tap. Parking was easy and right outside. The MRLinac suite was similarly well done and the radiographers were friendly, helpful and keen to make things as easy as possible. It was nice to be taken into the control room to meet the team rather than them being shut away behind the glass. All of my treatments started on time and the last two appointments were rearranged so we could leave a day early. The whole experience felt more relaxing than attending a normal medical establishment, in fact more like being at a high-tech research institute. There was a follow-up call from a radiographer after we had been at home for a week to check how I was doing. The MRLinac treatment gave me very little in terms of side effects during the treatment or afterwards and meant we able to explore Guildford and the surrounding area when I wasn't having treatment. The whole experience was much preferable to the standard radiotherapy which would have involved 20 treatments over 4 weeks with months of hormone treatment. I felt confident that the use of MRI scans during treatment ensured the radiotherapy was precisely targeted to give the best results and to limit any damage to other organs. It did require me to lie in the machine for 25-40 mins and to ensure my bowels were empty and my bladder was half full at the time which was a bit tricky. The radiographers were very patient in giving me advice and support to help me achieve this although some more advice at the beginning would have been useful. If you have the option to have treatment at GenesisCare then I can thoroughly recommend it.

Mr Sam Dobson

Obstetrician & Gynaecologist

I first saw Dr Dobson in mid-June after realising, at the ripe age of 44, that I was showing clear signs of perimenopause. My NHS GP wasn't taking my concerns seriously at all. I was basically told I was too young and should try meditation. (Not sure how that's meant to help with night sweats, but there we are). From the minute I sat down with Dr Dobson, the experience was completely different. He was patient, thorough, and most importantly, he actually listened. He took my symptoms seriously and helped me figure out what mattered most to improve my day-to-day life. We agreed on a treatment plan and a clear follow-up process, which immediately gave me a lot more confidence. At my first review, he quickly identified what was and wasn't working and adjusted the medication without any fuss. During my final consultation, he even noticed something I'd brushed off as insignificant (a bit of irritation from the adhesive on the HRT patch) and explained that I didn't have to tolerate it. He offered an alternative straight away. It sounds small, but it really showed how much he pays attention and genuinely wants your treatment to work properly, not "good enough", which as women we learn to do with our health at a very young age. I've now been handed back to my NHS GP for the ongoing prescription, which is exactly the outcome I hoped for. I wouldn't hesitate to go back to Dr Dobson in future if I needed to. He made a stressful and frankly dismissive experience elsewhere feel manageable, and I'm really grateful for that.

The Catalyst Clinic

Chemical Pathology, Cosmetic (Aesthetic) Medicine, + 1 more

Dr. Ethan is a truly lovely man who genuinely listens to his patients — and that means a lot. He has helped me so much with my arthritis and chronic fatigue. After being bed-bound for almost four years, I’ve now been working with him for about a year and I can finally get out, enjoy life, and spend time with my family again. What stands out most is how caring and heartfelt he is. You always feel safe talking to him because he really gets to your level — as he often says, he’s a patient himself, so he understands how important it is to feel heard. He’s wonderfully direct, which I appreciate, because you know he’s looking out for your best interests. Yes, I was surprised by the fees at first, but the service is so personal and attentive that it’s absolutely worth it. He treats every patient as important, and I completely trust him. I’m not a particularly sentimental person, but he’s genuinely special — and super funny too! After a year of steady progress, I can honestly say working with Dr. Ethan has been one of the best decisions I’ve made!

Skylight Psychiatry

Psychiatry

The staff were lovely, so kind and understanding which has been thoroughly appreciated. However, some frustration noted around wait times. While it is appreciated that diagnostics are a lengthy process and take time, I found issues where my assessments were delayed due to Skylight not having all the information from the forms I had already completed, and after submitting my forms I was not told that all of the information had not been received until I reached out and chased my application due to the time frames I was given being overdue. To improve this experience, more communication on what has and hasn’t been received would improve the experience and shorten some people’s wait times, as my wait time was partially increased due to lack of communication over forms I had or hadn’t filled in.

Dr Silvia Pierini

Paediatrician

Dr. Silvia Pierini is an exceptional pediatrician who truly prioritizes her young patients' well-being. From our first visit, it was clear that she has a genuine passion for her work. Dr. Pierini takes the time to listen to both parents and children, ensuring that all concerns are addressed with compassion and expertise. Her warm demeanor instantly puts kids at ease, making even routine check-ups a comfortable experience. The office environment is welcoming and child-friendly, equipped with plenty of resources to engage young minds. Dr. Pierini’s thorough approach to care, combined with her ability to communicate effectively with both children and parents, sets her apart. I highly recommend Dr. Silvia Pierini for anyone seeking a dedicated and caring pediatrician for their child.

London Heart Centre

Cardiology

I was under the care of Dr Syed Ahsan for just over a year, and I cannot recommend him highly enough. He provided exceptional care for my postviral autonomic dysfunction (a condition that is often difficult to get proper care for). He took the time to listen carefully, investigate properly, and tailor a retreatment plan that addressed the root of the problem rather than just the symptoms. Thanks to his expertise and genuinely holistic approach, I am now recovering well. I’m deeply grateful for his care and would not hesitate to recommend him to anyone seeking a doctor who is both knowledgeable and compassionate and who truly goes above and beyond for his patients.

Dr Andrew De Burgh-Thomas

Sexual Health Doctor

I have been coming to Hope House since being diagnosed. I have seen multiple consultants, but everyone pails into insignificance compared to Andrew. The only reason that I attended Hope House is Andrew. Andrew is friendly, compassionate. He treats his patients as friends, which immediately puts you at ease. He goes beyond normal parameters to know his patients background and whats happening in their lives. He is extremely knowledgeable, and very understanding, explains things in layman's terms. There has been a period recently where Andrew wasn't available which affected a couple of my appointments, to the point I started to research alternative clinics

Pride In Health

Psychology

I've had, and continue to have, a really positive experience with Pride in Health. Everyone I've spoken to has been so dedicated and kind. I've felt so understood and at ease, which is special to me as I've never experienced feeling this way from healthcare providers before. When I've struggled to interpret information due to my autism, the team has always been so patient and helpful and quick to answer my queries. I recall when I first reached out with questions, I was sent back a super in depth answer, answering questions I didn't even know I had. The work they do is fantastic. Thank you!

Mr Jonathan Hughes

ENT Surgeon

I was diagnosed with thyroid cancer. I consulted Dr. Hughes, who was a great advisor. He reassured me and suggested some tests that might help to know . Indeed, after completing the tests, he informed me about my diagnosis, and I was reassured by his opinion. he was the right doctor I wanted to perform the surgery for me. He was very cooperative and understood my situation and my fears. He and his team were extremely kind and attentive, the surgery went well and the recovery time was good too . Very happy to leave my review here it’s may help someone else to choose the right doctor R.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Absolutely amazing, I cannot fault the care and support I have received. I may not be able to climb mountains, but I can carry on with my walking, taking care of myself at the same time. I couldn't have wished for a better Consultant to carry out the surgery and the follow up consultation enabled me to verbally express my gratitude for what he has done. I am totally in a very good space both with my mental health being the best it's been for a long time and the fact that I am mobile without pain. Thank you once again from a very happy me!

Norfolk Menopause

General Practice (GP), Obstetrics & Gynaecology

I would advise any menopausal women who may need help to come to the Cora menopausal clinic. Emily was absolutely amazing from the moment I walked into her room and till when I left. The knowledge was out of this world. Emily reassured me and listened and understood. I took away so much from this one visit and am very thankful. My symptoms were getting to the stage where I was struggling to cope with everyday life. I’m a few weeks down the road and have been on HRT and feel so much better. Thank you Emily.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

All in all a fantastic experience dealing with the Forbury Clinic, I had a vasectomy procedure and dealt with surgeon Paul Hadway and his team who were great, from my first consultation to the actual procedure Paul put me at complete ease, from start to finish it’s been a pleasure dealing with him and the Forbury Clinic, I only wish now that I had the procedure carried out many years ago. If anyone is thinking about having a vasectomy I would 100% recommend Paul and his Team at The Forbury Clinic.

Miss Juandri Buitendag

Psychologist

My experience with Juandri has been incredibly positive. From the very first session, I felt welcomed, supported, and truly listened to. Her warm and compassionate approach created a safe space where I felt comfortable opening up and exploring my thoughts and feelings. I always felt contained and cared for throughout the process, which made it easier to do meaningful work on myself. Overall, it has been a very helpful and healing experience, and I’m deeply grateful for the support I received.

Mr Nurul Ahad

Orthopaedic Surgeon

I have had a brilliant experience, I was in extreme pain before my surgery & could hardly walk, Dr Ahad changed my life for the better. I was able to walk immediately after surgery & my pain has stopped. The surgery was a success & all staff made me feel completely comfortable and safe. I would recommend any one to have their surgery with Dr Ahad & his team. I now have quality of life & can do things with my family that I was unable to do before & have my independence back.

Dr Muhammad Nadeem Iftikhar

Gastroenterologist

I can't thank Dr Iftikhar enough for his professionalism during my diagnosis consultations. Initially I was quite nervous going into our first consultation,; however Dr Iftikhar sonn put me at ease. Following his examination of my notes, and proceeded to discuss the tests to verify if there is any underlying issue. At the end of of the first session. I will never forget his final words. "Don't worry, I will look after you"

Dr Bav Shergill

Dermatologist

Everything went very well, and I am very happy with the outcome. The fact that I managed to stay calm during the whole procedure is due to the care of all the staff. The scars seem to be doing fine - a little bit of itchiness, but I assume that's part of the healing process. (By the way, I filled in the short survey on paper when I returned to East Grinstead, a week after the operation - I left it with the receptionist.)