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Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I would like to pass on my sincere thanks to Dr James Noake at Pure Sports Medicine for his ongoing efforts in diagnosing a long-standing misdiagnosed knee injury following several unsuccessful procedures. Dr Noake identified relevant pathology on imaging that, unfortunately, had been missed by several other private consultants elsewhere. He then carefully administered a diagnostic injection, taking considerable time to ensure pinpoint precision through a cyst and a very small joint space. Dr Noake is clearly a very busy and sought-after clinician, yet he ensured I received an extensive first face-to-face consultation, with ample time in clinic to explore the problem thoroughly using ultrasound. He also went above and beyond by reviewing both previous and updated MRI scans, speaking to me at short notice via Zoom call during the festive period in order to review images and discuss options. I found this attention to detail and direct liaison to be exceptional as more than once I have had to wait 6-weeks between appointments at other private clinics or hospitals. Dr Noake is clearly dedicated to his craft and approaches his work with diligence, precision, and honesty. From the first point of contact, he inspired confidence through his willingness to answer questions, think critically beyond the obvious, and work collaboratively to reach informed decisions. I would highly recommend Dr Noake to anyone seeking help with complex, long-standing, or less common knee or nerve-related injuries.

Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

Mr Asif Z Khan

Orthopaedic Surgeon

My experience from my first consultation all the way through my surgery, to my follow up consultation after surgery, has been absolutely amazing. I have felt valued, understood and treated with the upmost respect. His friendly charismatic persona is calming, reassuring, while maintaining his professionalism. I have over the years had a number of consultations regarding surgical procedures and I can say without any doubt that this experience far surpasses any other experience. I have been fully informed throughout, leaving me without any need to ask further questions. Furthermore, his thoroughness, attention to detail in terms of ensuring I have understood is both refreshing and reinforcing for my understanding. Therefore in my opinion Mr Khan’s duty of care goes far above and beyond. I cannot say my praises enough and hope that what I have said reflects this.

Daye

Diagnostics & Testing, Infectious Diseases, + 2 more

From start to finish Daye is intuitive and easy to use. I’ve done many online health tests prior to this but nothing compares to the level of service Daye provides. For clarity I did the full screen and purchased the 30 min nurse call. The sample is beyond easy to take and post. The results came back fast and were clear to understand, on top I was sent a beautiful kind email and was also offered a free call to over my HPV results. I didn’t use this but my 30 min call with the nurse was invaluable. I would have been happy to pay triple the price for the service I received. I will be 100% using Daye again and have already recommended to friends.

Dr Shyam Menon

Gastroenterologist

I’d been suffering from recurrent abdominal pain after a gallbladder removal a few months ago. After failed trips to A&E (where I was repeatedly told by consultants that people don’t have issues after a cholecystectomy) I was recommended to speak with Dr Menon. He was extremely knowledgeable about my Sphincter of Oddi Dysfunction condition, explained what was happening and a clear and concise course of treatment and investigation. I finally felt that I was speaking to someone who was an expert in the condition. Thank you, and I highly recommend him to anyone else suffering from similar issues

Mr Sean Molloy

Orthopaedic Surgeon

I had a 2 level spinal fusion and decompression carried out in 2 stages to relieve my sciatica. Mr Molloy had been extremely thorough in his initial examination and identified a problem previously missed by another spinal surgeon. My operations have been a total success and I have no sciatica whatsoever. Mr Molloy was meticulous in organising and overseeing my recovery to ensure there were no complications. In my opinion he is a brilliant surgeon who looks beyond the operation in hand in order to mitigate problems that might otherwise occur at a later stage.

Professor Dorota Dworakowska

Diabetes & Endocrinology Specialist

My experience with Prof Dorota was excellent and very pleasant. She is such a wonderful doctor and on my first consultation she addressed not only my medical condition but she also asked me about my nutrition, sleep, sport and my day to day job. She is one of the few doctors that she has a holistic approach and listen to her patients. In my opinion she is a gem in Endocrinology and recommended her to a friend recently. Love Prof Dorota and thank you so much for all the advice you gave me as a doctor but also as a woman to woman.

Dr. Mohamed Aly

General Surgeon

I had an excellent experience with Dr Mohamed Aly. His expertise and depth of knowledge as a consultant upper gastrointestinal surgeon were clear throughout the consultation. He listened carefully, answered all of my questions thoroughly, and explained my condition and options in a clear and reassuring way. I felt fully involved in decisions about the next steps in my care. His professional, calm, and patient focused approach inspired real confidence. I would highly recommend Dr Aly to anyone seeking outstanding specialist care.

Mr Neil Johns

General Surgeon

I would highly recommend Mr Johns for anyone with breast concerns. He has a lovely manner and very clear communication, taking time to explain things to me and manage any questions and concerns that I had which gave me confidence that I was in good hands. I have had two operations conducted by him, both of which went well, and medical professionals who have subsequently examined me have proactively commented on how neat my scars are. I feel lucky that I was referred to his clinic and would highly recommend him to others.

Miss Heena Mehra

Obstetrician & Gynaecologist

I had a hysterectomy under Dr Mehra’s care and she was excellent. From the first consultation, she was attentive, listened to my concerns, and explained everything clearly. Her compassionate approach made me feel at ease. The surgery went smoothly and her aftercare was outstanding. She checked in regularly and was always available for questions. She genuinely cares about her patients. I highly recommend Dr Mehra for her skill and compassion.​​​​​​​​​​​​​​​​

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

It was great to be able to see Mr Steven Lau at the Spencer, although a great shame that the NHS does not recognise crossover between private and public services. I had paid £250 to see Mr Lau for the same consultation as I had on 7th January, meaning that I am no further along the path of accessing the treatment I’ve waited 21 months for. I am grateful, however, that I’m accessing private services via the NHS

Freedom Vision - North Tyneside

Ophthalmology

After the operation my eye took a few weeks to settle. That meant I got to experience rather more post-op care than might be usual. Not only was the level of care excellent, but I got to see all the same staff most visits. An efficient and friendly team. Special praise due to the optometrist whose explanations where clear and precise and the responses to my questions well considered. This set my mind at rest.

Clarity - Blackpool

Ophthalmology

I decided to have laser correction done privately after finding out the waiting time for NHS treatment was too long. My cataract operations and laser correction on one eye were done at Chec and I have nothing but praise on the way I was treated by all staff, clinical as well as administrative. Based on this I had full trust in using Clarity, knowing that I would be treated by the same caring consultants.

Mr Achal Khanna

General Surgeon

Returned for my 6 week follow-up post left side inguinal hernia repair on the 5th Jan. Text book recovery. Mr Khanna inspected the site and confirmed it was holding strong. I’ve returned to running +10k. Lifting weights in the gym. As of 17th Jan it feels great. Having to hold myself back for a few more weeks. No pain on any activity now. Mr Khanna has worked his magic.

Clayton Ward at Queen Charlotte's & Chelsea Hospital

Obstetrics & Gynaecology

I had experienced a difficult delivery and spent a day in the High Dependency Unit before moving up to the Stanley Clayton Ward where the midwife team were absolutely incredible! All members of the team were incredibly attentive and supportive when needing advise on breastfeeding and changing, as well as offering round the clock medical care for both mum and baby.

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

I will strongly recommend the practice when the opportunity arises. Despite two power cuts which lead to my operation being delayed some hours on the day, the atmosphere was very calm and reassuring. It was clear that all staff were aware of exactly how to cope under these challenging circumstances. Thank you MJ