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Mr Aruna Dharmasena

Ophthalmologist

Being born with congenital ptosis I had a few surgeries as a youngster having major surgery at 13 using donor tissue, this went a long way to correcting the issue. In 2007 I attended the old Manchester Eye hospital to have revision surgery carried out, unfortunately due to no notes from my earlier childhood and myself not knowing what had been done due to my young age, the surgeon at the time was surprised to find what had been carried out previously while I was on the operating table and was unable to proceed with the intended surgery. He did do some cosmetic work to improve the look but advised they would not be able to do anything further due to the amount of scar tissue from previous surgeries. 28 years later my GP referred me and I had a consultation and was told revision work could be done. I very quickly received a date for surgery which was carried out by Mr Dharmasena on the 20th October. On the day of surgery although I thought I felt fine my previous experiences came to the surface and I had a lot of anxiety with a fear of the past repeating itself. Mr Dharmasena came to see me and was the absolute voice of reassurance I needed to hear. Calm, patient & reassuring. At 58 years old with quite a few surgical procedures under my belt I can not rate his bedside manner more highly. He put me totally at ease, told me not to worry, that was his job I just had to relax and 'enjoy the ride' which made me smile. He told me his aim was to make my eye look as perfect as possible and I can honestly say he has achieved it. He has that quite confidence of a person who knows their job and and is extremely good at what they do. He had no doubts that he wouldn't be able to do what he intended to do and that is exactly what i needed to hear. The surgery went perfectly and I was chatting and talking while Mr Dharmasena finished off the stitches. I was discharged the same day and he popped to see me before I left making sure I knew what to do with the medication. I expected to wake up the following morning feeling quite sore and tender but I had absolutely no pain which is a testament to the care Mr Dharmasena takes during surgery. Apart from swelling and bruising which you would naturally expect the whole experience has been really positive and I would highly recommend his skills as an eye surgeon. In this day and age of fast paced life and everything and everyone feeling rushed I felt valued and cared for by someone who takes great pride in their work and wants the best for you. I am extremely happy with the results so far despite only being 10 days post surgery and will be returning in a couple of weeks to have the stitches removed. I feel extremely lucky to have had Mr Dharmasena as my surgeon and would have no hesitation recommending him to anyone or having to have further surgery with him if ever necessary. A real gentleman.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

I was referred to the Horder Centre for hip surgery as an NHS patient and the difference between that experience and my experiences in NHS hospitals couldn't have been more different. As it turned out, I also had two brief stays in an NHS hospital at around the same time, and experiencing a busy trauma ward in the Royal Victoria hospital in Brighton was pretty terrible. Unusually, I ended up having to have two operations in Crowborough on the same hip, so I was there for several days in all, and though no one really wants to be in hospital they do make every effort to make your stay as comfortable as possible. You get a single room with a TV (Freeview) and your own en-suite bathroom and fresh towels are brought every day. For a start, the staffing levels were brilliant. Someone was always on hand if I needed pain relief or anything else for that mattter. For every staff shiftI was allocated a care worker and a nurse, all of whom were absolutely lovely. They will help you with anything including a bed-wash or shower and if you have any questions they can't answer themselves they will find someone who can. I was regularly offered pain medication and if I felt I needed some in between rounds I had only to ring the bell beside my bed and I was usually able to have it. The food is good and plentiful and the menu choices provide plenty of variety. The staff who bring round the food as well as a trolley offering hot drinks or fruit juice are cheerful and friendly as well as punctual. Even the housekeeping staff were lovely. Although I'm sure all the staff were busy (for example, the care assistants take care of 6 patients on each shift), no one ever seemed to be under too much pressure and they always had time for a chat. They will arrange transport two and from the hospital if you need it, whether in an ambulance or by car, and even the drivers love working there. Some of the staff I met have worked there for many years, which speaks for itself. If I were referred to the Horder Centre rather than an NHS hospital or further surgery at any point I would feel confident that I would be well taken care of.

Dr Ricardo Madrigal

Consultant Allergist

My appointment with Dr Madrigal was a breath of fresh air! I've seen more than my fair share of specialists due to complex chronic illness, and I can confidently say that Dr Madrigal is one of the best doctors I have ever seen. I came to him with the hope that he may be able to unpack a suspected misdiagnosis that has weighed on me for 9 years, significantly impacting my quality of life both in the uncontrolled symptoms and management strategies. Safe to say, he exceeded my expectations. He patiently listened, asked clear and thoughtful questions, and exuded a warmth with genuine care and concern (a trait that is sadly not as common as you'd hope among doctors, at least in my experience). He explained the misdiagnosis clearly, what he thinks I may be experiencing instead, and how we can move forward to diagnose / treat it. I didn't feel rushed at all, and it was abundantly clear he wanted to do his best to help me. That care extended to his clinic letter too. Dr Madrigal's letter was easily the best clinic letter I've had from any consultant. Even for bits I found myself struggling to articulate in the appointment, he somehow managed to make sense of it and report it accurately - proving just how deeply he listened to me. His admin team are also amazing, even checking in to make sure I knew what to do next. I truly left that appointment more hopeful than I've felt in YEARS: like I finally may be on the right path to get my life back. All because a highly knowledgeable and kind consultant took the time to compassionately listen. Overall, I would highly recommend Dr Madrigal to everyone I can, and I feel blessed that I was able to see him.

Mr Kyle Gilmour

Obstetrician & Gynaecologist

I recently had a hysteroscopy procedure carried out by Mr Gilmour, and I honestly cannot thank him enough for the outstanding care and compassion he provided throughout my experience. From the moment I met him, his kind eyes, calm demeanour, and gentle nature immediately put me at ease. He took the time to explain every detail of the procedure clearly, ensuring I fully understood what would happen and why it was necessary. During the procedure, he removed multiple polyps and discovered that my uterus was bulky, which required an endometrial biopsy for histology. Despite this, I never once felt anxious or distressed. I was under general anaesthesia and woke up feeling completely safe, secure, and very well cared for by both Mr Gilmour and the incredible nursing staff. This was my first experience going private, and I can honestly say it exceeded all expectations. The entire team was so reassuring, professional, and kind even the anaesthetist made sure I felt calm and comfortable before the procedure began. I am now home with only minor cramps, which is nothing compared to the symptoms I had before. I feel as though a huge weight has been lifted, and I’m finally on the right track thanks to Mr Gilmour’s skill, expertise, and compassionate approach. I will be seeing him again in a few weeks for my follow-up appointment, and I feel confident knowing I’m in the very best hands. Thank you again, Mr Gilmour you are truly an angel on this earth. Your care has made such a difference to my life.

Ringway Dental

Dentistry

My initial appointment was to have a checkup to explore the feasibility of having veneers placing over my existing top row of front teeth. I was so impressed with everything that was done from the first visit to the finl fitting visit. Everything that was done was explained to me in fine detail. The owner of the practice, Stephen Dodd, is the ultimate professional. I guess you would call him a Supreme Dental Technician!!! His staff were super friendly and went out of their way to make you feel comfortable and at ease. I was so so pleased with the end result of visits and I would highly recommend the prctice.

Mr Ismail Mallick

General Surgeon

I found Mr Mallick to be very positive about the procedure he was performing. I was very apprehensive about the collorectomy but he explained everything very clearly. After the procedure when I was not feeling great he was very reassuring and was proved to be correct as after only a few days I was ready to go home. At the post operative consultation he explained everything very clearly. I would not hesitate to use him again should it ever prove necessary

Moorfields Private Eye Hospital

Ophthalmology

I arrived with a little time in hand, and was pleased to be given the relevant eye tests right away. These completed, I had only a few minutes before Mr Strouthidis himself shook my hand and invited to his office, where he carried out his examination. The results were good and I was able to settle my accounts without delay. Everyone was polite, friendly and helpful. One of the eye tests was rather ucomfortable, but that seems to be par for the course.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

We had been to the mourne clinic on previous pregnancies but this was our first visit to the new premises. It was absolutely gorgeous, such a lovely welcome and a beautiful waiting area with water and tea facilities available for patients. The scan room itself was very big and spacious and had lovely comfy seats for partners to sit on. The staff on reception and performing the scan were so friendly and professional. It was a wonderful experience.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

On contacting the clinic we were offered an appointment the very same day. On arrival the receptionists were very helpful & friendly. With very little waiting time we saw the Doctor. She couldn’t have been more helpful & understanding with further treatment organised and confirmed by email the following day. The whole experience was a breath of fresh air & would highly recommend Well Life Clinic to anyone looking for an efficient service.

Dorset Heart Clinic

Cardiology

From the initial phone call to the time we left the clinic the staff were friendly and helpful. The procedures were explained fully in a pleasant and easy to understand way which made it a relaxed experience not the life or death one we had been dreading. The report, which arrived within 4 days of the appointment, was concise and to the point and very easy to read and understand.

Mr Asef Al-Ani

Orthopaedic Surgeon

Mr Al-Ani is a top draw consultant - his advice is second to none and I wouldn’t hesitate contacting him in the future - he made me feel at ease and gave me good options and advice along with some great humour - as we know laughter really is the best medicine - oh and his assistant is very efficient too - a friendly team always helps the patient !

Quality Dental : Shoreham

Dentistry

I had a pleasant experience at the dentist this time. I only had a patch on a tooth so non drilling required. I thought the dentist explained everything to me and reassured me. I think she is a very good dentist and I am only sorry she is leaving the practice. This is what I keep experiencing with the practice which is slightly disappointing.

Mr Sven Putnis

Orthopaedic Surgeon

I was resigned to never being able to walk without aids and pain due to arthritis, but in the 6 weeks since Mr Sven Putnis injected Arthrosamid into my knees, the excruciating pain vanished overnight. I am now walking without any sticks, and have started cycling again. At 78 years old, I have a new lease of life. Mr Putnis is so kind and caring.

Miss Julie Kohls

Orthopaedic Surgeon

Ms Kohls was absolutely fantastic from start to end of my experience. She knew straight away the problem and course of action to take. Getting to the point of surgery with speed and explaining the treatment with clarity and reassurance. Thank you so much for supporting me through a challenging time with a very positive outcome.

Mr Grigorios Premetis

Obstetrician & Gynaecologist

The best doctor who has examined me with all honestly. Very professional, no doubt that Mr Premetis has great knowledge. Also he was really, kind, listened to my concerns and very caring. I felt trust and confident that my scan was performed in detail. Thank you :) I highly recommend Mr Premetis!

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Plenty of car parking in the clinic grounds, pleasant and welcoming staff, comfortable waiting room with water available, seen on time by excellent consultant who explained everything, answered our queries fully and introduced us to his secretary, who maintained good communication thereafter.