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Mr Mohit Bansal

Orthopaedic Surgeon

I was seen on time. Mr Bansal gave me plenty of time to talk and examined my knees and sent me for XRays which were swiftly carried out. On re interview I was shown my X-rays which were explained and then faced with a decision on surgery which was a little intimidating as it is major and it all seems to happen so fast and is a bit scary. At that point possibly a bit more information about what it entails and what the likelihood of success is might help although I understand the consultant can’t lead the patient as it is their own decision to make. Just a bit more chit chat around knee arthritis disease and knee surgery in general and what stage mine are at and what likely progression might look like have taken a bit of pressure off my decision which I felt was a bit hurried and therefore potentially not too well informed. However I want to stress the consultant was perfectly nice and his and the other staffs service overall was superb in an excellent environment at the hospital.. Maybe a short period of grace (say a week)could be afforded on these major decisions so that one has a chance to fully consider the ramifications. Hence my score is 4 not 5. But it is still 4 star which is very good.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

Overall experience was poor. After initial consultation I had little or no contact with the hospital, any contact was initiated by myself. Clear lack of communication between departments. I had already paid for my procedure and waiting for a surgery slot. Surgery was scheduled for a Wednesday but received a call the Friday before basically saying if I didnt drive up that day and do a blood test, the operation couldn't go ahead. Luckily I was in a position where I could do that but imagine if I had kids, couldn't get out of work, had no car/transport. The list goes on. The actual surgery seems to have gone well. (1 week post op). But.... the whole experience was pretty poor, no, very poor. I'd have been upset if this was the NHS but this was a privately paid procedure and if it wasn't for the fact that I had already booked time off work, staff cover, kennels for my Cane Corso's (which wasn't cheap) I genuinely would have asked for my money back and gone somewhere else.

Physio Remedies

Acupuncture, Hand Therapy, + 3 more

I ruptured my Achilles tendon playing squash last September. My consultant surgeon strongly recommended Physio Remedies, who have an excellent reputation for helping athletes recover and return to sport in the best possible condition. I’m being treated by Naomi Murray, who closely follows the latest international research on Achilles injuries, which is very reassuring. The rehab plan has always been clear, progress has been excellent, and follow-up is very responsive whenever I have questions. Her patients’ recovery and long-term outcomes are clearly a genuine priority for her. The facilities at the Lansdowne Club are also outstanding and make a real difference to the quality of the rehabilitation. I would definitely recommend Physio Remedies.

The Horder Centre

Orthopaedic Surgery, Physiotherapy

All staff, from reception to nurses and surgeons, I found to be friendly, courteous, helpful and professional. I was generally rather nervous about the whole process, this being the very first time I experienced any form of surgery or a stay in hospital. However, I was treated with the utmost respect and understanding and felt well advised at all times, allowing me to make informed decisions at my own pace, without being pressured. I had to wait a bit longer than I had anticipated for surgery but by comparison to the NHS, it was efficient and slick. It is early days to comment properly on my shoulder replacement but things are progressing well although slowly and I am hopeful for the future.

Dr. Piya Sen Gupta

Diabetes & Endocrinology Specialist

I was experiencing tiredness and high fatigue. Dr Sen reviewed my blood results and felt the cause might be insulin resistance especially given my medical history. She was very thorough and ordered further test to ensure my hormones and vitamins were in line. She spent time to explain the medical facts around blood sugar and insulin and her advice on changing my diet has improved my well-being dramatically. I would definitely recommend her as through diet instead of medication I am tackling my health issues and hopefully lowering my risk of getting diabetes.

Practice Plus Group Hospital, Plymouth

General Surgery, Imaging (Scans), + 2 more

The consultant was very reassuring throughout. The teams, medical and physio, came across as calm, competent and professional. The nurses and reception staff at the hospital were friendly, calm and professional not just to me, the patient, but to my wife as well. Recovery after the procedure was less daunting than I feared it would be, the pain experienced was less than I feared it might be, and the rehab process has been every bit as easy as I was told it might be. So, thank you to everybody concerned.

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

I ruptured my Achilles a year ago playing sports. I was working with a different physio and was seeing slow results. I swapped over to Physio Jack Studios and started working with Darragh who was truly excellent, going above and beyond with working around my schedule and doing further research to make sure we tried all possible exercises to get me back running as soon as possible. He was a pleasure to be with during sessions and would highly recommend him to anyone

Mr Nev Davies

Orthopaedic Surgeon

Nev Davies was diligent in his approach to assessing the cause of my knee pain. Following X-Rays and MRI scans he diagnosed the issue and recommended a course of treatment which was 100% successful. Nev's communication is friendly and clear. All consultations were communicated back to my regular GP through clinic summary letters. I have nothing but absolute praise for Nev's work and I will certainly seek him out if I need to consult on any knee issue in the future.

UK Vein Clinic - Harley Street

Vascular Surgery

From the first consultation to the treatment, everyone was professional, kind, and attentive. During my first visit, sonographer D’Abate was professional, honest, and reassuring. The procedure with Dr. Dialynas went smoothly, and the recovery was minimal. I really appreciated how clearly everything was explained, Dr. Dialynas’s honesty, and how comfortable the entire team made me feel throughout. I highly recommend Dr. Dialynas and his team!

Midland Eye

Ophthalmology

I visited the clinic to discuss removal of a lesion on my eyelid. Having spoken to the consultant Mt Murray I decided to have it removed. I returned two weeks later to have the surgery. All the staff were very supportive and took time to explain the whole procedure to me. In particular Jenny took great care of me and made sure I felt as relaxed as I could be. Everything went to plan and I would like to thank everybody that was involved.

Spire Parkway Hospital

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 16 more

The care shown by the whole team, from the Anaesthetist, Consultant, Theatre team, Nursing staff, to the lovely ladies who delivered tea and biscuits, was exemplary. I felt very cared for by everyone who was part of my admission, which made a stressful experience so much easier. A particular shout out to the lovely Donna, who went above and beyond with her kindness and support. Thank you Spire, you felt like a very safe pair of hands.

Mr Stephen Andrews

Urologist

Mr Andrews has looked after my bladder for more than 10 years and through 3 episodes of minor surgery. I have found him professional, able to make good personal contact and prepared to listen to the patient. I very much hope you will continue to accept me as a patient for the foreseeable future.

Mr Feiran Wu

Orthopaedic Surgeon

Consultation and surgery with Mr Wu. Communication for Mr Wu was professional throughout pre-consultation, operation and post consultation. Surgery was a success, loss of feeling returned and any feeling of pain removed. I know have full function of the thumb and impressively no visible scar.

Miss Linnea Cheung

ENT Surgeon

Miss Cheung was very patient and listened to the whole story of my symptoms and prescriptions. She then explained the way forward and the tests that I would need to clarify any treatment. I felt a lot better after my appointment even though I don't actually know what is wrong with me.

Mr Antonino Russo

Neurosurgeon

A wonderful consultant and man, he takes the time to explain the diagnosis and future implications in-depth with a view to moving forward, while at the same time considering and alleviating the patients various concerns. I'm looking forward to my next appointment but I shouldn't be!

Mr James Casha

Orthopaedic Surgeon

Dr Casha is a fantastic dr! He explained everything well and procedure went very smoothly. Staff post op very helpful and informative. What a gorgeous cup of tea given when i came around and they even kept a family member informed of things, and looked after him waiting too!