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Dr Sadia Bhatti

Obstetrician & Gynaecologist

Sadia Bhatti was my OB in consultant-led pregnancy and post-pregnancy care at the Kensington Wing, Chelsea Hospital. We met her when I was already in the third trimester. She was very professional, explained everything in detail, and even picked up on things that had been missed in my previous check-ups. One of the aspects I appreciated most was her responsiveness. She gave us her personal WhatsApp and always replied quickly, even checking blood test results within the same day, which was incredibly helpful and reassuring. The C-section itself went very smoothly, and I felt I was in safe hands throughout the delivery. That said, I think there are areas where the care could be improved. During pregnancy, I mentioned that I was taking sertraline for depression, but I didn’t feel that my mental health was really integrated into my overall care. I was given a recommendation to a psychology clinic, but it was too far from my home to be practical, and there wasn’t much follow-up beyond that. Later, when I requested a doctor’s letter acknowledging my mental health so I could extend my thesis deadline postpartum, she did not include it. She explained that because it was only a recommendation and not a formal referral, she could not note it. This reliance on a technicality meant I had to go through the retraumatising experience of retelling my medical history to my GP instead of receiving the support I needed at a very vulnerable time. Postnatal care also felt limited. I only had one brief visit after giving birth, and during it she commented on my weight and appearance (“less bloated” and having lost weight). Personally, I felt this was inappropriate, as weight should not be a focus in such a sensitive postpartum period. In summary, Dr. Bhatti is highly professional, detail-oriented, and exceptionally responsive, and I am grateful for the safe and smooth delivery. I am especially thankful that she delivered my healthy baby, and in the end that is what matters most. At the same time, I would encourage more emphasis on mental health support, more flexible and empathetic handling of patient needs, and greater sensitivity in postpartum follow-up care.

Check4Cancer

Diagnostics & Testing, Oncology

The One Welbeck centre was immaculately clean and tastefully furnished. The waiting room areas felt more like a Hotel than a clinic which I found relaxing. All of the staff that I encountered in the Breast clinic were professional and polite. I was seen quickly. The entire process from beginning to end was very smooth and efficient. Mr Leeper is an extraordinary Consultant, he is incredibly charming, polite, personable, kind, approachable, and eloquent. I felt very comfortable speaking with Mr Leeper, and being assessed by him. When the results of my mammogram and scan were received Mr Leeper very kindly took the time to explain the results to me in detail using easy to understand language. I particularly appreciated Mr Leeper's attention to detail, and kindness in interpreting complex medical terminology in such a way that it made complete sense to me. I would highly recommend Mr Leeper. Mr Leeper's Breast Cancer Nurse was also very welcoming and professional. Thank you for delivering such excellent care.

Mr Saurabh Phadnis

Obstetrician & Gynaecologist

am writing to express my sincere appreciation for the exceptional medical care and support I have received over the past two years from Dr Phadnis. During my course of treatment and a recent medical procedure, his detailed explanation of the diagnosis and alternative treatments was invaluable. I am grateful for his accessibility and willingness to discuss any issues I had over the phone. I met him first time seeking a second opinion regarding an earlier recommendation for surgery. I appreciate that he advised against the procedure and instead explained alternative treatment paths. His approach demonstrates a deep commitment to understanding patient needs and offering advice that benefits the patient in the long term. My daughter is also a very satisfied patient, and we are both thankful for the quality of care she had received after struggling to find the right treatment previously. I would like to thank you once again to Dr Phadnis for his professionalism and patient focused care.

One Ashford Hospital

Audiology, Cardiology, + 22 more

I thought that I would drop you a note by way of some feedback. I came to your hospital yesterday for some “pre-med” bits, e.g. blood test, MRSA, ECG, BP, all in preparation for a procedure on my left thumb that is scheduled for 19th Feb with Chis James. I arrived about 15 minutes before the 12.30 appointment to be greeted by the quite delightful Margaret who promised to not to take too much blood!, so far so good, then off to see Aisha for the other bits to include the ECG. What a charming person Aisha was. I have to say that the whole process was quite remarkable, unlike many NHS environments where, its more that probable the appointment would run late, sometimes for very good reason. Certainly not so with your team at Ashford One. Super-efficient, smiley (esp. Margaret) a pleasure to visit, not often said when going to hospital. May I prevail on you to please pass on my grateful thanks to the two of them and of course all the “unseen” members of the team. All a credit to you.

Mrs Kadi Pariis

Physiotherapist

I had a treatment for an arthritic big toe at Gecko Fitness Clinic, using a product called Cingal under ultra sound guidance and I genuinely can’t believe the difference it has made. Before the treatment, pain and stiffness were really limiting what I could do, especially with sport. I’m currently away snowboarding, and the improvement has been incredible. Pain has been significantly reduced, movement feels much freer, and I’m able to enjoy the slopes without constantly worrying about my toe. It’s made a huge difference to both comfort and confidence. The team at Gecko Fitness Clinic were professional, knowledgeable, and took the time to explain everything clearly, which made me feel very reassured. I would highly recommend both the clinic and the treatment to anyone struggling with arthritis or joint pain.

Matrix Foot & Ankle

Podiatry

Mr Ben Yates is in my opinion an excellent podiatric surgeon who gives a very good clinical opinion. I was unhappy that Mr Yates charged me for a “new patient” appointment when this was in fact a follow up appointment lasting about 12 minutes following previous surgery by Mr Yates. Furthermore, I did not receive a clinic letter from Mr Yates until I chased it up more than 2 weeks after my appointment. I received no apology for the delay in sending the letter. Mr Yate’s clinical letter did not contain all the information promised at the consultation and I was obliged to chase this information again. I emailed Mr Ben Yates to raise my concerns but I did not receive a reply from him.

Mr Allon Barsam

Ophthalmologist

The initial consultation, the surgery and followup appointments at OCL Vision were very professional and friendly. I was put at ease before and after the surgery. It could not have been smoother. Answers to questions on emails we dealt quickly and comprehensively. Mr Allon Barsam, my consultant, came highly recommended and I totally agree with all the positive feedback he receives. He was informative whilst not over complicating the information and was more than happy to answer all my questions pre and post surgery. I am very happy to no longer need contact lenses and glasses. All in all a very positive experience. I would highly recommend OCL Vision.

Freedom Vision - Bromley

Ophthalmology

Thanks to everyone at Freedom Vision in Bromley for giving me a positive experience throughout my time with them.  I was very nervous to have the procedure, but it went smoothly and led to an excellent outcome.  Having had my cataracts removed from both eyes and RayOne Galaxy Toric multifocal replacement lenses fitted, I now have amazing eyesight for distant, intermediate and near vision.  I am especially grateful to the optometrist and the surgeon for their expertise and care, and to Chirag, the Patient Liaison Manager who always made me feel well supported.

Mr Daniel Cohen

Urologist

Daniel is a happy, friendly and personable guy and puts you immediately at ease. He clearly set out the different options and their particular implications for the future which was very helpful in selecting the procedure best suited for me. His care and attention throughout, from prescribing medication a couple of years ago to the aftercare, post op currently, is impeccable. I'm in no doubt that I have received the very best care, surgery and treatment under his hand that is available worldwide. In fact I'd go as far to say that he is a legend! 😊👌

Montrose Health Group

Psychiatry, Psychology, + 1 more

Excellent service from Montrose. Everyone has been really friendly and the organisation has been 10/10, especially as the assessments fell over the Christmas period. Dr Roberta Radcliffe-Birds was also brilliant. We felt listened too and my daughter was made to feel extremely comfortable during her assessment. The report and follow up appointment was very thorough and will help us make positive changes for our daughter. From referral to assessment and follow up, the whole process has been easy, timely and professional. I would highly recommend.

Fortius Clinic London

Diagnostics & Testing, Hand Therapy, + 14 more

My recent visit to the Fortius Clinic for removal of stitches and a post operative assessment was short, on time and to the point. On arrival, as always for previous appointments, the reception staff were briefed and I was immediately sent to the correct location, waiting time in a comfortable environment was minimal before being called in to see my surgeon, Mr Houlihan-Burne. who took the time to answer a few questions. and assure me that should there be any future queries or worries, he & his staff were always available. Many thanks

Dr. Gosia Wamil

Cardiologist

I had an excellent experience seeing Dr Wamil and would highly recommend her. From the outset, she was extremely thorough and reassuring, taking the time to listen carefully to my symptoms and medical history rather than rushing to conclusions. Dr Wamil explained the possible causes of my symptoms in a clear and balanced way and recommended a cardiac MRI to investigate further. She took the time to explain why this test was important which made me feel fully informed and confident in the decision.

Cathedral Eye Clinic

Ophthalmology, Optometry

The staff at Cathedral Clinic were very professional and tried to make me comfortable. However the actual procedure was not an enjoyable experience. having anaesthetic injected into my eye was very traumatic and having gone through the procedure before and it not 100% and having to return for Laser. I so hope that my left eye will not have the same result. Overall I would recommend the clinic and staff to anyone who has to have the procedure done. Bernadette M.

Mr David Ralph

Urologist

I had an outstanding experience at St. Peter's Andrology. The staff were incredibly friendly, and Professor David Ralph was exceptionally understanding throughout the entire process. From the initial consultation to the surgery, I felt I was in safe hands with their professionalism. After the surgery, they recommended an excellent IVF clinic, which has since helped us welcome our beautiful twin girls. I'm truly grateful for the care and support we received!

Inverness Outpatient Centre – part of Circle Health Group

General Surgery, Obstetrics & Gynaecology, + 2 more

The Inverness Outpatient Centre itself was excellent — clean, well organised, and very welcoming. From reception to clinical staff, everyone was extremely kind, professional, and helpful, which made the whole visit smooth and stress-free. The staff were attentive and friendly, creating a calm and reassuring environment throughout. Overall, a fantastic facility with extremely good staff, and I couldn’t have asked for a better experience.

Ms Tahira Naeem

Obstetrician & Gynaecologist

I have seen Dr Naeem on numerous occasions, and she has consistently been exceptional. She is friendly, patient, and highly understanding, and I have always felt listened to and never dismissed. Dr Naeem takes the time to thoroughly investigate concerns, and on each occasion we were able to get to the root of the issue. Her professionalism and dedication to patient care are truly outstanding.