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One Ashford Hospital

Dermatology, Pain Management, + 21 more

This was a positive experience. Srijune was so very kind and helpful in my pre- treatment discussion, administration of anti biotic medication and questionnaire. She offered to hold my hand during the injection, made sure I was okay, ensured I had some tea and biscuits whilst waiting before I could leave and came to let me know that it was safe for me to leave. She also answered my call when I got home as I’d felt a cramp-like pain in my calf . Thanks Srijano Mr Jones was kind, genial, professional and as gentle as he could be with the procedure. He chatted to me during the procedure , telling me about the scan that was showing the fluid on/ around my knee and was happy to answer my question about what the fluid was that he was removing etc. He told me that I’d get a call from him in a few months time to check how I’m getting on rather than a face to face follow up. I was given assorted leaflets with exercises, ICRS registry , free online rehab programme and physiotherapists Charlie and Nick at the Better team . I was thrilled when I went to walk out of the hospital, to find that I was able to walk normally without any limping. Yes the anaesthetic was probably helping but it made me feel positive about the treatment . I expect it’ll be a little tender once that has worn off but fingers crossed all will be well .

Mr Andrew Northeast

General Surgeon

Mr Northeast examined my condition at the initial appointment and confirmed that I needed umbilical hernia repair surgery. He explained what the procedure would entail and how my day to day life would be impacted for 4 to 6 weeks after the operation. He also answered all the questions I had about the procedure. He sought the requisite funding for my operation and kept myself and my GP updated on progress. I was fortunate to obtain a cancellation and so my operation date was sooner than I had anticipated. The operation went smoothly and I had very little pain or discomfort following the operation. I subsequently returned to see Mr Northeast approximately 4 weeks after the operation where he examined me and advised me the operation had been a complete success and advised me what I should avoid doing until the full 6 weeks post operation period was complete. Overall I was very pleased with the entire experience and grateful for his expertise.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

Asked to be 15 mins early for scan, but then not called until 30 mins or so after time of appointment without any prior indication of running late (perhaps because it was at 6pm ). Head scanner was still busy so junior radiologer kindly chatted to me for 15 mins after I'd changed to kill time. Having been told it would take 15 mins, scan took about 45 mins and team forgot to talk to me or put music on despite me saying I was a bit claustrophic (but can get by ok). Then at 8pm, no doubt in rush to scan next person, they didn't remove cannula so i wandered around to find another staff member to do that who happily obliged. Not a major problem but not up to Cleveland usual standards. Staff were all very friendly though, but perhaps clinic shouldn't book in patients at end of day if they can't really handle them properly.

LDN PHYSIO | Hackney

Physiotherapy

Sarah is a super friendly and helpful physiotherapist. She designs my plan, demonstrating and then watching me do the exercises to ensure I am doing them correctly. She also determines the correct weight for each exercise which I would not have had any idea about. My lower back sciatic type pain is improving as is my strength. The MoveHealth App is excellent and I can log my progress there and see videos of each exercise to check between reviews I am doing them correctly. The location is perfect for me and each review session has been helpful for my progress. There is no pressure to have a review - only when it seems appropriate. Very happy and grateful for Sarah's expertise and guidance.

Riz Ultrasound

Physiotherapy

I really appreciated being able to get a quick appointment and having my scan done by a doctor radiologist who could then explain what he saw and give me some advice. The scan was done quickly and it allowed me to promptly get the scan done for my GP. I was super pleased that the report arrived quickly, it was there in my emails before I even got home! There was a chaperone there too, the clinic was nice and the receptionist was very warm and friendly and efficient. All in all a great discovery for me as I felt the prices were very reasonable for private scans so I could use the service for regular health checks..

Cromwell Hospital

Allergy Medicine, Audiology, + 17 more

Dr. Bismeen Jadoon was absolutely exceptional. She demonstrated the highest level of professionalism, clinical knowledge, and adherence to best practice standards throughout my appointment. What truly distinguished her was her empathy and ability to genuinely understand my situation. She took the time to explain the treatment clearly, thoroughly, and with great care, ensuring I felt informed and reassured at every stage. I left the appointment feeling confident, supported, and extremely well cared for. I sincerely wish healthcare systems were consistently supported by professionals of this calibre.

Ms Elinor Warner

ENT Surgeon

What can I say about Ms Warner, she has been such a big help to me not only medically but she has calmed me down when another hospital had no idea what to do with my condition she broke everything down and has made me feel so comfortable with the whole process. She is very attentive, explains everything in much simpler terms and is very empathetic. Her medical knowledge is very vast. Her team under her also respect her so much and she has taken so much time to train them to lead just like her. Thank you so much for all you do and are doing for me. Wish she was my general doctor.

Matrix Eye Clinic

Ophthalmology

It is a very comfortable and relaxed atmosphere. Each patient (and accompanying person) seemed to have a good interaction with the staff. There was a good discussion with Mr. Smith on the situation with respect to the eyes and possible treatments which may also need to be done elsewhere. He listened to my comments and questions and responded in a clear way. During the treatment care was taken to warn me of any possible pressure on the face, but Mr. Smith has a light touch so there was never any problem. All three treatments in 2025 were done very well.

Mr Benjamin Lamb

Urologist

My visit with Dr Ben Lamb was extremely positive and reassuring. He took the time to carefully explain my prostate cancer diagnosis and walked me through the available treatment options in a clear, balanced, and compassionate manner. I felt listened to, respected, and fully involved in the discussion about my care. Dr Lamb’s professionalism, depth of knowledge, and calm approach helped me feel confident and better informed about the decisions ahead. I left the appointment feeling supported, reassured, and grateful for the clarity he provided.

Wellness in Motion Physio Therapy Chislehurst

Physiotherapy

I can’t recommend this clinic enough. Anjila Rokaya is an excellent physiotherapist and truly made all the difference for me…I’ve had so much improvement in my shoulder pain since starting treatment. She was professional, knowledgeable, and really supportive throughout. Also a huge thank you to Kelly for being so helpful with my booking.. she called me back quickly and gave me clear information about my insurance invoice and everything I needed. Brilliant service all round. Absolutely love them 🥰

London Gynaecology - Harley Street

Obstetrics & Gynaecology

Dr. Muglu has been one of the best consultants I have ever seen. I read his reviews before booking and they are all true. He is kind, patient and explains everything in understandable terms and is never in a rush to get you out and onto the next one! He went above and beyond to advise me even once my gynae tests were completed and we were had to explore other options. The support staff were also always welcoming and attentive. Overall, a fantastic experience. Thank you!

Miss Kavita Singh

Obstetrician & Gynaecologist

Miss Kavita Singh was extremely professional, kind, and reassuring throughout my care. She explained the procedure clearly, answered my questions with patience, and made me feel calm and supported before and after surgery. The procedure itself was handled with great care, and I felt safe and well looked after at every stage. I am very grateful for her expertise and compassionate approach, and I would highly recommend her to anyone seeking specialist gynaecological care.

Dr. Rishi Dhand

Sport & Exercise Medicine Doctor

I met Rishi as I had a frozen shoulder from a previous dislocation. He was totally professional and explained about the cause and possible treatments. He booked my procedure within the week, completed it without any pain or discomfort and referred me for Physiotherapy. The hydrodistention was a complete success and instantly fixed my shoulder. I am now recovering and sleeping properly again. I can not thank him or recommend him enough!

Dr Basaam Aweid

General (Internal) Medicine

I would like to commend both the doctor and the nurse for their efficiency and professionalism. I was seen promptly at my appointment, and they immediately arranged an ultrasound scan, followed by an MRI the next day. Their approach was truly person‑centred, ensuring that my care was handled with attention and respect. The service provided was excellent, and I cannot fault any aspect of the process.

Mr Ali Phillips

Orthopaedic Surgeon

The upfront arrangements with Rosie were very helpful, clear and efficient. Everything worked very smoothly at the hospital. Ali was very clear and managed my expectations as well as making me feel very comfortable. He instilled confidence and took time throughout to explain what was happening. After procedure guidelines were also very clear - very positive experience

Dr Nick Losseff

Neurologist

Dr Nick was very polite and clear as to what needs to be done, what I should do and what I should avoid doing. Was very friendly and easy to talk to, patient and understanding. I felt well taken care of, both as a patient and as a fellow human being - in my past experiences, a lot of doctors treated me as a pain. That was NOT the case here, thank you.