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Cleveland Clinic Moorgate Outpatient Centre

Cardiology, Dermatology, + 8 more

it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

Dr Matthew Robert Gibson

Radiologist

After seeing one doctor who was very much "your body will get used to it", so glad to find Dr Gibson who was more sympathetic to my symptoms. A few months (and two negative FNA's) later I have now had one session of RFA to shrink some annoying thyroid nodules. Early days, but fingers crossed symptoms will start to go away soon. Dr Gibson throughout has been very good, and has a very calm and nice way about him that puts you at ease when your not sure what to expect. All 3 procedures I have had have been well explained to me and I have been well looked after by him and his team of nurses, everyone very good at checking you are ok thoughtout too. He has also been very understanding and helpful regards my job situation and loss of Bupa cover. In the franticness of the Royal Berks Hospital (not there fault, just very busy!) his calmness helped settle my nerves and it was very much a case of anticipation being well worse than the procedure itself. Fingers crossed the procedure works for me, early days, but would definitly recommend it to anyone ahead of thyroid removal for anyone whos thyroid is working fine. I would recommend him 100%! (Although he was a little mean having a cup of tea with me just before the RFA when I wasnt allowed anything! But I'll let him off that bit)

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

Arrived early Saturday morning for a small knee operation. Taken to my room by a lovely friendly porter. Was invited immediately by catering to make a choice of food from an excellent menu. Then seen by nurses, anaesthetist, surgeon, who all explained exactly what was going to happen, in a relaxing manner, giving me complete confidence in their care. I was soon taken to theatre by the lovely chatty nurse & porter, that had been with me from my arrival. They obviously had a happy working relationship, including me in their chat to make me feel more relaxed. The anaesthetist was lovely, chatting about Christmas whilst calmly letting me drift into sleep. I woke up feeling well & refreshed, taken back to my room for a cuppa & delicious sandwich. The nurses continued their careful monitoring of me & I was soon seen by the physiotherapist who explained about the importance of my post-exercise sheet & use of crutches. Then a visit by Mr Slack, my amazing surgeon that had previously done my hip replacement, who explained what he’d done, that all had gone well, discharging me to go home & it’s only early afternoon. My painkillers arrive, my home instruction booklet is completed, I can go home. What fantastic care from all the staff & medical team, many thanks to you all.

Mr Pranai Buddhdev

Orthopaedic Surgeon

We were extremely pleased that we made the choice to visit Mr Buddhdev, following a diagnosis of scoliosis for my daughter. From the beginning, his team were efficient, personable and kind. In the consultation, he was friendly and genuinely interested in my daughter's life, putting her at ease. While he examined her, he clearly explained what he was looking for, how her condition might show, and what further x-ray tests would be needed. The tests were conducted immediately, which was reassuring. We were then seen again to explain the results. Clearly, he has sophisticated specialist software to review the data. As a result he recommended that an additional MRI would be required. This was rushed through onsite for maximum speed. After the consultation, he swiftly followed up with a detailed letter and helpful phone call to talk through next steps in treatment. He has recommended a specialist to use to treat the condition, with direct explanations on how this can improve outcomes. I cannot thank him and his colleagues enough for their professionalism and kindness throughout this process. If only all medical services were like this.

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

I recently underwent surgery at Kingsbridge Private Hospital, and I genuinely cannot put into words how grateful I am for the incredible care I received. From the moment my procedure was over, the nurses were by my side — kind, patient, and so comforting. They made me feel safe and completely at ease during a time that could have been overwhelming. My surgeon and nurse continued that same level of warmth and support throughout my aftercare. Their reassurance, responsiveness, and genuine concern for my wellbeing meant more to me than they probably realise. Their care and attention were truly outstanding — compassionate, professional, and heartfelt in every way. I am so thankful to each and every one of them, and I could not recommend Kingsbridge highly enough.

Dr Joe Ramsay

Psychiatrist

My experience with Dr Ramsay couldn’t have been better. As somebody who has had mental illness for 20+ years, never attended a Doctor and was exceptionally apprehensive about even the though of attending a psychiatrist it was so reassuring to have somebody who listened empathetically and gently and sequentially worked through diagnoses and treatment options. Treatment included not just medication but holistic advice with regard to lifestyle factors, diet and exercise, which is very refreshing. His follow up communication to me and my GP was incredibly succinct and accurate. You will not find a better psychiatrist thsn Dr Ramsay.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

Arrived at diagnostics centre and was just expecting a consultation with a further appointment for procedure was feel anxious but was made to feel welcomed and reassured by all receptionist was really pleasant as was my nurse Eileen I believe her name to be. I then met Mr Muen who was very polite, reassuring and empathetic. To my surprise my procedure was carried out within this appointment saving me further anxieties, travel and time. I was absolutely taken back by the complete professionalism of all at Kingsbridge Thank you from an extremely happy patient.

HCA Healthcare UK The Harley Street Clinic

Gastroenterology, Obstetrics & Gynaecology, + 9 more

Couldn't praise Mr Tang anymore. From the moment I met him, kind, knowledgeable, calm, and I felt at ease even though I ripped my bicep less than a day before meeting him and was in a serious amount of pain. There wasn't a question he couldn't answer, and the surgery was as painless as it could have been. He did say he has never seen a bicep recover so quickly, which I am very proud of; however, I think that was more him than me. Thank you again.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Mr Hamid Abboudi

Urologist

After my annual health check I had some markers that required further exploration. Mr Abboudi clearly outlined the steps/tests required and comprehensively and clearly explained the results after the various examinations and tests had been completed. Throughout the clinical process Mr Abboudi was calm and professional. His manner is first class and I would recommend him highly.

Mr Vladimir Revicky

Obstetrician & Gynaecologist

Upon meeting the consultant, his demeanour put me at ease. He was compassionate and explained all aspects of my ailment and the associated investigations required fully. Mr.Revicky was clear on the next steps we could take and made it easy to understand the process. The nurse who took my bloods for analysis was friendly and overall I felt relaxed during the appointment.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

I had a phone call consultation - so please Ignore cleanliness rating -there wasn't a N/A option. Fantastic to get same day consultation with clinician who clearly understood what id been through. Helpful and interesting information regarding trial data. Delighted and relieved to get offered the vaccine and received excellent support from PA Victoria. Many thanks

Perfect Balance Clinic - Hatfield

Breastfeeding and Lactation Counsellor, Diagnostics & Testing, + 7 more

Very inexperienced physio. Took significant time to understand the problem. Asked all questions (clearly from script/list of qs), even when already discussed and known as irrelevant, or already covered the answer. Exercises provided in technical terms only, hard for lay person to remember and understand. Zero follow up even though it was promised.

Dr Subramaniam Ramakrishnan

Gastroenterologist

Dr Ramakrishnan listened and worked quickly to understand the cause of the pain I was experiencing. He carried out diagnostic tests at pace and was really helpful in identifying the likely cause. He used his expertise, and the knowledge of supporting experts, to help confirm the diagnosis and the need for a review by a different medical field.

Dr Xue Yan Jiang

Oncologist

I was getting a review of my latest PET scan and evaluation of my cancer treatments, which I am happy to say were very good Dr Jiang was genuinely happy for me. Explained follow up check ups and that we would hopefully not see her again at the hospital. She is a very lovely lady.

Miss Chiara Ribera

Osteopath

Character was brilliant. I came in to these sessions having never done osteopathy before and really struggled with post concussions symptoms. Chiaras work changed my recovery dramatically for the better. Really kind, really clear, and extremely professional. Thank you!