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Dr Sujay Chandran

Cardiologist

I wish to formally acknowledge the exceptional standard of care provided by Dr Sujay Chandran during the assessment and management of my 90-year-old mother. From initial contact, Dr Sujay Chandran demonstrated prompt responsiveness, sound clinical judgement, and a proactive approach. He provided clear, appropriate advice at an early stage and actively guided the decision-making process, ensuring that my mother’s safety and wellbeing remained the priority at all times. Recognising the clinical urgency, Dr Sujay Chandran took steps to expedite her assessment, ensuring investigations were performed and reviewed without unnecessary delay. He reviewed the echocardiogram and ECG promptly and conducted a thorough clinical consultation immediately thereafter. His explanation of the findings was clear and precise, and his diagnosis and management plan were well considered and evidence-based. Dr Chandran demonstrated excellent communication skills and engaged in shared decision-making, taking into account my mother’s preferences and her ability to comply with treatment. His recommendations regarding medication optimisation, diuretic therapy, and onward referral were balanced, appropriate, and clearly explained. Notably, Dr Chandran provided ongoing follow-up after the consultation, checking on my mother’s condition and offering clear guidance should her symptoms change. This level of continuity and professional diligence is uncommon and highly reassuring. The consultation was conducted in a formal, focused, and highly professional manner, reflecting the highest clinical standards. I would have no hesitation in recommending Dr Sujay Chandran as a conscientious, thorough, and dedicated clinician.

Ms Glenda Erwee

Psychotherapist

Before I met Glenda I was at a very low point in my life. I was experiencing an incredible amount of stress and anxiety following a breakdown in my relationship. I found it very hard to function at a level to which I was used to. I have always been high energy and needed to be for my work. Glenda instantly put me at ease, she was always very patient and explained in great detail why I was feeling why I was. Glenda is highly professional and never once did I feel patronised or judged. She spoke to me with respect and encouraged me to learn more about my situation through reading, podcasts, audiobooks etc which really helped me along the way. Some days I would arrive at our therapy session without knowing what I was going to discuss but Glenda creates a safe environment which allows you to open up and share your thoughts and feelings. Glenda is an incredible psychodynamic therapist and has been highly influential in my life and I will be forever grateful for her knowledge, her patience and her kindness. Thank you for everything.

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

From beginning to end what a warm and comforting environment. I don’t think the people that make the difference always get the feedback they deserve. Mr Basu was extremely kind and even referred to my dad in his call as he’s just passed away and I’d mentioned him. Sarah gascoigne from my initial call to book me in for my vacuum assisted biopsy I’ll add I suffer with anxiety and even though dreading it her personality and the way she spoke to me on email calls and holding my hand / leg lol just made the process possible. Shamima was also so kind and supportive and finally Dr Telesca you were so lovely and approached me in the best way possible so professional yet warming and just made me feel it was going to be ok. Thank you dream team! Take care hope you get to see this and all your bosses praise you as you should be in what is such a scary place for the patient to be. Take care.

Mr Deep J Malde

General Surgeon

I am so so grateful to Mr Malde -he was very clear with his explanations and he really gave me 100 per cent at his consultations. . I have previously had amazing care from the consultant who carried two open heart surgeries and I would say that my feelings are that they really are the superheroes of life.because they have the skills to offer everyone a brilliant chance of recovery but for those of us who have very significant co-morbities and a real risk to our lives they are brave enough to take that risk to save us. I am in awe of the amazing treatment I received at Leicester from everyone I met. I consider myself very very lucky to have received such amazing treatment from everyone but especially Mr Malde. I am sorry to have taken so long to reply but I don't understand my new phone so it has taken me time to get going. Very grateful thanks again to Mr Malde.

Mr Amr Hawary

Urologist

I recently had a procedure carried out by Mr Hawary, and I felt compelled to leave a review because the care I received was exceptional. From the very first consultation through to aftercare, he was consistently kind, warm, and reassuring. His bedside manner was clear, calm, and genuinely compassionate; he made me feel completely safe and supported throughout the entire process. Mr Hawary has a reassuring, fatherly quality to the way he speaks and cares for you: this made a potentially stressful experience feel much more manageable. He also inspired a huge amount of confidence in both the surgery itself and the expected outcomes. It’s rare to meet someone who combines such professionalism with such compassion: Mr Hawary is a true reflection of what a doctor should be!

Dr Omar Cummins

Psychologist

Working with Dr. Omar was a truly different experience from the therapy I’ve had in the past, and I am deeply grateful for the positive impact he's had on my life. I began seeing him for anxiety, and from the start, it was clear he brings real experience and genuine care to his work. He listens attentively, remembers important details, and asks the kind of questions that made me reflect, which led to real breakthroughs. I never felt rushed, instead, I felt supported and expertly guided when needed. Throughout our sessions, Dr. Omar has equipped me with practical techniques and tools that continue to help me navigate my anxiety and handle situations more calmly. I’m so thankful for the experience and the meaningful progress I’ve made under his care.

Dr Vishal Mehta

Paediatrician

We received an excellent level of care and support. The doctor was able to assess my daughter and provide a diagnosis on the same day, which brought us much-needed clarity and reassurance after a very difficult few weeks. They were incredibly supportive, gentle and sensitive with my daughter, taking the time to explain clearly what was happening in a way that she could understand without feeling frightened or overwhelmed. We felt listened to throughout. The offer to support us further, including attending a video call with her school to help plan her return, was above and beyond what we expected and made us feel we were not navigating this alone.

Fitzrovia Suite

Obstetrics & Gynaecology

Overall, I had a good experience at the Fitzrovia Suite. The midwives were supportive, kind, and readily available, providing good care following my c section. I was particularly grateful for the overnight support. The team helped look after my baby, ensuring I was able to get much-needed sleep and rest, which was invaluable for my recovery. However, The handover process between midwives during shift changes could be better managed, as there were some gaps in communication between team members. Additionally, the catering was fairly average and quite rigid in terms of meal timings and available options, which could be more flexible.

Newmedica Newcastle

Ophthalmology

Lucy Clarke was recommended to me after a failed diagnosis and plastic surgery to my accident related damaged left eye lid. Lucy diagnosed the damage was to a muscle in the eyelid and her and her team carried out the surgery to correct this. Lucy and her team were so understanding and caring throughout the whole procedure and I was returning home within 2 hours of my appointment. I cannot thank Lucy enough for everything she did for me and once my healing is complete I will have the confidence and self esteem to enjoy my life again. Thank you to everyone at NEWMEDICA XX

Mr Pavel Akimau

Orthopaedic Surgeon

Mr Akimau immediately understood my problem with the corn to.the underside of my left foot. He explained the possible treatments for the issue in an easily understandable manner, demonstrating an unbiased approach by including other medical disciplines. His experience and knowledge enabled him to clearly explain the associated likelihoods of success and alternative non-medical routes, enabling me to make an informed decision. I will definitely see Mr Akimau if I need any such advice or treatment in the future.

Mr Tawqeer Rashid

Vascular Surgeon

This was my first consultation with Mr. Rashid. My experience was 100% positive. He listened so well and was exceptionally clear explaining the problem. His explanation of the risks in future and the options for treatment could not have been better. Exceptionally he offered advice and the best way forward with reasons. It is so easy to talk with Mr Rashid. Including peripheral artery disease and legs, Mr. Rashid is very well qualified. I came away from the consultation as if a light have been switched on.

Practice Plus Group Hospital, Birmingham

General (Internal) Medicine, General Practice (GP), + 5 more

I recently attended this hospital and had such a positive experience. Every single member of staff I interacted with was incredibly kind, professional, and reassuring. They really took the time to listen and made me feel comfortable and cared for throughout. The hospital itself was spotless and very well maintained, which made a big difference and helped me feel at ease. Thank you to all the staff for your hard work and compassion — it truly shows.

The Lister Hospital, part of HCA Healthcare UK

Fertility Medicine, Orthopaedic Surgery, + 12 more

My experiences at the Lister hospital were generally positive. The facilities are clean and modern. The wait time was variable but generally ok. There wasn't much continuity in the nursing and sonography staff I saw which is a shame, and the quality was variable, but in general most of my experiences were with skilled and knowledgeable staff. On a few occasions I wasn't entirely confident in the nurse or sonographer treating me.

Spire St Anthony's Hospital

Dermatology, General (Internal) Medicine, + 21 more

I had an excellent experience at St Anthony’s hospital. This was especially true on the day of my procedure. I was treated with care, compassion and professional by all involved. I felt well cared for from start to finish. The nurse at my pre-op was also very kind and understanding as I have a slight phobia with blood tests. I would definitely recommend this hospital.

Basing Hand and Shoulder Clinic

Orthopaedic Surgery

Time with Mr Nicholls...excellent. However looking back I suspect that wound attention ( especially first special bleeding ) could have been much better had wound been cleaned and re bandaged then as opposed to over bandaging. I feel this would have led to avoiding the lengthly time needed to get recovery back on track during many extra visits.

The Agora Clinic

Fertility Medicine, Obstetrics & Gynaecology, + 1 more

Chloe Perry has been very helpful, as well as sensitive to our situation. Charlotte Palmer was incredibly clear and concise during our consultation. She took time to ensure all of our questions were answered. We did not feel rushed at all. Thank you very much for a positive experience so far.