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RTN Mental Health - Right To Choose

Diagnostics & Testing, Psychiatry, + 1 more

Communication is not at all a strong point of RTN diagnostics. I was told, I , as-well as my designated persons had to fill in online questionnaires . It took several communications for the questionnaires to be sent out to them . My brother who was the main person and only relative RTN wanted to fill in my developmental questionnaire never has received any communications whatsoever despite them telling me they had sent it to him several times. One of the problems I faced was that I do not have any living relative or friend who knew me in childhood, apart from my brother, but he is 3 years younger than me, so in light of this I was instructed to fill in my background questionnaire myself , to the best of my ability as he would be less likely to know the answers. I was also requested to send in further evidence including a medical summary report , school reports and my personal symptom observations. I had school reports from juniors through to secondary school so I proceeded to send those in to the requesting email . This turned out to be wrong because when I chased it up they said it should have been sent to different department/email , and it had not been subsequently forwarded to them. I was not informed of the correct email previously. This obviously delayed and wasted time. Finally I was told that RTN had everything they needed to move forward with the assessment. I was told it would take 3 months to get the final appointment with the psychiatrist who would go through my adhd outcome report With me. after three months I had not heard anything so I had to chase RTN to see when I would get an appointment. When I was finally given an appointment it was cancelled the afternoon before by the psychiatrist stating they required my brother to fill in the background form (they had told me to fill in ) he still to this day has not received it. It was frustrating so I put in a formal complaint because I had taken unpaid leave as a carer to be able to attend my appointment which they cancelled last minute giving an excuse that frankly did not stand because they had been informed about my lack of family to fill in my developmental form months beforehand. When I eventually got my appointment the psychiatrist I was allocated was changed again and then I was informed my report had not been written out completely by the assessor and therefore some of the one hour allocated was going to have to taken up by him having to ask some questions that he said he needed to make the assessment. He also said that it would have been easier if he had my school reports. I informed him that I had sent them as requested twice. He had to search online to find them., he basically was unprepared for my adhd review. He read the school reports to me during my appointment. It seemed to me that it was all being done on the fly. One thing I also noticed is that I seemed to be assessed (in my opinion) according to male adhd symptoms/criteria. I donot feel that RTN have managed this whole procedure efficiently nor professionally. They lack good communication cancel appointments last minute and arrive at the final adhd report review unprepared. I feel the whole process has been made unnecessarily stressful. From start to finish it has taken one whole year. I chose RTN diagnostics as part of the nhs right to chose. I would not recommend.

Mrs Maya Harris

Urologist

I consulted Mrs Maya Harris due to an enlarged prostate that was now causing incontinence. To address this issue, NHS treatment had inserted a catheter and put me on a waiting list for surgery, but I had no confirmation as to the date of such a procedure. Hence, I decided to investigate private treatment and following google based research, I determined that a good starting point was to have an initial consultation with Mrs Harris. She was very understanding and identified a slot for an appropriate procedure some 5 weeks hence, She provided reading matter for the possible range of treatments while recommending in my case, Aquablation therapy. This is a minimally invasive, robotic-assisted procedure for enlarged prostate (BPH) that uses a heat-free, high-pressure waterjet to precisely remove tissue, providing long-lasting, durable symptom relief. Following my review of the supplied literature, I concluded this was an appropriate option, and proceeded confirm the operation, which was successfully carried out by Mrs Harris at a nearby private hospital with good follow up monitoring and then 6-weeks after the procedure, discharged by Mrs Harris. I have been very pleased with the results and was able to recommence my work, just two weeks after the procedure, initially remotely and then on-site in my profession as a business consultant. I am very happy to recommend Mrs Harris for those with similar symptoms to what I was enduring.

Miss Jess McMicking

Obstetrician & Gynaecologist

Jess was incredibly friendly and welcoming from our very first visit, and it was a complete no-brainer to work with her for my pregnancy and delivery. It was so reassuring to have her number throughout the pregnancy - with this being our first baby I had a lot of anxieties, and Jess was so patient in responding and reassuring me with every worry and query I had. I felt very safe and comfortable with Jess during the birth and trusted her opinions and advice completely. Although my birth didn't quite go to plan (when do they ever!) I came away with such a positive experience of birth and most importantly, a gorgeous healthy baby girl. We hope to come back to Jess for our future babies and absolutely recommend her to everyone! Thank you Jess :)

Spencer Private Hospital Margate

Audiology, Cardiology, + 12 more

This was my second visit to this hospital,and as it was on the 1st visit,I can only add praise on the staff,nurses consultants,seating area with coffee machine,the receptionist was so polite and helpful as well as being friendly and smiling.It was comfortably warm on a cold day,always a nervous person even for an xray.but left the hospital with all the information I needed,and feeling calm and confident on my visit. Must add that Mr Richard Slack is a very approachable person that put me imediately at my ease.and answered all my concerns very confidently,with a very caring side also,I wish I could use those hospital for all my health issues,100%! Thankyou.

Harley Clinic

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 1 more

I couldn’t be happier with my experience with Mr Riaz. From the very first consultation he was professional, reassuring, and took the time to explain everything clearly, which instantly put me at ease. The surgery itself went smoothly, and the care I received throughout was excellent. I’m absolutely thrilled with the results of my breast enlargement — they look amazing and very natural, exactly what I hoped for. Mr Riaz’s skill, professionalism, and attention to detail really show in his work. I’m so grateful and would highly recommend him to anyone considering cosmetic surgery.

Centennial Medical Care

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

Unfortunately, having burnt my fingers and subsequently acquired an infection, I rang the Centre at 10.00. am and asked for an urgent appointment to see a general practitioner. The receptionist offered me two appointments, one at 11.40 am and one at 1.00 pm. I took the earlier appointment and was seen within 10 minutes by Dr Porter. She was very efficient, warm and understanding. I was prescribed medication, which was supplied by the clinic's pharmacy and back in my office by midday. Excellent service, and I thoroughly recommend Centennial

Professor David Reid

Rheumatologist

My recent visit concluded a decade of consultations with Professor Reid. When I first met David, I was immediately reassured that he was someone I could easily discuss my concerns and future treatment plans. My ten year relationship with him has allowed consistency, empowering me as a patient to make decisions for my treatment and be guided by his expertise in the field of Osteoporosis. He took time to listen to my concerns about a medication's side effects and discuss the available best options for me.

London Digestive Centre

Gastroenterology

I found the reception at ground floor level the only weakness as I was left standing feeling a bit aimless when no one else was at the desk and also I reported someone had been sick in a toilet sink and I was just letting them know, whilst I did not want gratitude for reporting it some greater acknowledgement and action might have been expected. Anyway most importantly Dr Woodland receptionist area and staff on his floor were excellent as they were for Dr Power.

Mr Majid Shabbir

Urologist

I was referred to Mr Shabbir after receiving surgery from another urologist that has left me with possible life changing consequences. Mr Shabbir reviewed my case and provided a clear and detailed explanation of the situation and a road map with a potential solution. Mr Shabbir is an amazing communicator and I wish I could go back in time and only ever had him as my consultant!

Mourne Private Clinic

Dietetics, Imaging (Scans), + 3 more

This is our first pregnancy and we decided to book in for an early scan, we wanted the reassurance. From the moment we walked in, the staff were lovely and very friendly. We weren’t waiting long before Rebecca took us up for our ultrasound. Rebecca was lovely and explained everything to us. We were delighted to see a little flutter. Would recommend Mourne Scan Clinic

Mr Robert Gleeson

Orthopaedic Surgeon

Mr Gleeson performed an ACL reconstruction on my right knee nine years ago. Since that surgery, I have experienced no ongoing issues and often forget that the knee was ever injured. After recently rupturing my left ACL, I did not hesitate to book a consultation with Mr Gleeson, as I was confident in his expertise and the excellent outcome of my previous surgery

Mr Niall Sullivan

Orthopaedic Surgeon

My recent operation at The Nuffield went very well .Both Mr Sullivan and the anaesthetist explained the procedure to me very clearly and came and checked on me after the op . As a result I felt calm and confident that everything had gone well . I was very well looked after on the ward .All the staff were efficient , considerate and friendly

Active X Clinics Edinburgh, West End

Osteopathy, Physiotherapy, + 2 more

Sam is a super personal trainer who is helping me build strength to alleviate historic back pain and coming back to fitness after a medical procedure. Delighted with progress and he is always motivational, upbeat, great choice of music at the right times to help me push through and achieve beyond what I thought I could do!

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

We were at the Portland for a weeks stay. The staff were helpful, friendly and professional. I was kept updated and could ask as many questions as I needed. The rooms are fine and clean. The nurses were all pretty incredible. A huge thankyou to them, we saw drs and consultants very regularly so felt reassured throughout.

Dr Henno Martin

Oncologist

Dr Henno is remarkable in his kindness & pragmatic approach, which I appreciate very much. He imparts details, both positive & negative, in an honest & straightforward manner, treating me with dignity & respect. It would be wonderful if all doctors could reach the same level of friendly professionalism as Dr Henno Martin..

Mr Simon Cockshott

Orthopaedic Surgeon

I arrived earlier than the appointment time because I thought I may have to fill in a questionnaire, which I did. From there I went through to see Mr Cockshott, who was very attentive, caring and approachable. From his diagnosis, a further appointment was made for the following week, for treatment. Very happy.