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Fitzrovia Suite

Obstetrics & Gynaecology

We opted for private care at UCLH because we wanted the birth experience to be as positive as possible. As a medically uncomplicated patient I felt that I may not receive much attention or time on an overstretched NHS ward. I also had some anxieties around birth (as a healthcare professional myself) and felt reassured to be receiving consultant-led care, from a clinician with whom I was able to build a trusting relationship. Shalini provided exceptional care from 32 weeks pregnancy and after delivery. She got to know me and my partner, and understood our priorities and concerns. I had previously found it hard to make decisions around birth. Shalini provided us with evidence, data and her experience - this empowered us to make our decisions. She spent a lot of time with us and brought great care, empathy and kindness to her practice, as well as her excellent clinical skills. When we had questions, fears or anxieties Shalini was able to reassure us, both with her kindness and her experience and expertise. The care she provides is holistic and individualised - she advocated for me in many ways and empowered me to advocate for myself too. We had an elective caesarean at 39 weeks. The surgery was pain free and crucially for me, I felt confident and safe - something that was not natural for me in approaching birth. Shalini was close at hand to care for us before and afterwards. I made an excellent recovery and have healed extremely well. I recommend Dr Shalni in the strongest terms to mothers and families looking for private care at UCLH. Shalini is passionate about obstetrics, her patients and practising medicine. It is a great privilege to be cared for by a clinician at the top of her field, who clearly cares deeply about her patients.

Dr Shalini Chawla

Obstetrician & Gynaecologist

We cannot recommend Shalini highly enough—especially for first-time parents or those with medical conditions (I had gestational diabetes). But truly, anyone looking for peace of mind during pregnancy would be lucky to have her care. Our entire pregnancy and birth experience was incredibly positive. So much so that we’re already thinking about returning in a few years—we’ll be very happy repeat patients! 😇 I also went through some difficult personal circumstances during pregnancy, and Shalini provided not just outstanding medical care, but genuine emotional support as well. I’m deeply grateful for her compassion during that time. As for the birth itself—wow. It wasn’t the easiest delivery, and we came close to needing an emergency C-section. But Shalini respected our choices throughout and used her skill and experience to guide us safely through. In the end, our daughter was born naturally, and I’ve been recovering remarkably well—with just one extra night in hospital postnatally. Thank you, Shalini, for walking this journey with us. Wishing you all the very best—and hopefully we’ll see you again in the near future. 😊

Pure Sports Medicine - St Paul's

Nutrition, Osteopathy, + 4 more

I saw Alex Townsend for a running injury on my foot/ankle via Bupa. He was very professional, provided great care, and was excellent at communicating his thought process as he inspected my injury. He was efficient and determined in getting me the necessary follow ups booked timely when I told him I had an upcoming race. He referred me to Dr. Burdon who was also very professional and provided great care. After our follow up, Alex provided me with useful training resources for foot taping and running. He performed walking and running gait analysis on me. It was insightful to hear his analysis, and it formed the basis for him to refer me for additional foot physio appointments to strengthen my foot and minimize chance of future injuries.

Mr Joideep Phadnis

Orthopaedic Surgeon

I had an outstanding experience at The Fortius Clinic. From the moment I arrived, I felt genuinely cared for and understood. The environment was calm, welcoming and instantly put me at ease. Every member of the team showed exceptional kindness, expertise, and sincerity, which made me feel truly supported throughout my visit. Dr. Joideep Phadnis demonstrated the same remarkable professionalism and compassion—he took the time to listen, explain everything clearly, and personalise my treatment with great care. I left feeling confident, reassured, and extremely grateful. The Fortius Clinic’s dedication to empathy and exceptional patient care is truly extraordinary. I can’t recommend them highly enough.

RTN Mental Health - Private

Diagnostics & Testing, Psychiatry, + 1 more

The most stressful and frustrating part of using RTN services is the lack of communication and poor response times. I have used RTN both via the right to choose path and for a private assessment. You would expect the private service to be quicker and have better communication but this has not been my experience. It is impossible to get hold of anybody. I have sent multiple emails and left voicemail but there is no sense of urgency in responding and waiting times are long. You don't even receive an acknowledgement or holding email to manage expectations. Some very basic and easy changes could be made to make the customer experience so much better.

Mr Ali Al-Lami

ENT Surgeon

Mr Al Lami is friendly, professional and explains conditions very well. I was surprised to hear that there were simple procedures, such as a Barium swallow, which could not be done (with payment) at WHH. That was a benefit I had expected of attending a relatively small private hospital that is next door to a main Kent NHS one. However the process of referral to another hospital was very quick ; and I got an appointment for radiography tomorrow , also very quick , so I am pleased with the service. I do hope there will be a surgical cancellation on his list that will allow me to have any procedures necessary completed before January .

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

My stay at Delamere was incredible I would highly recommend it. The staff were so friendly and nice, every single one of them knew my name from day 1 which made me feel a lot more comfortable and safer. The structure of the groups and days were well thought out through. Every group was informative, engaging and interesting. They offer many 1-2-1 sessions to allow for a more focused therapeutic approach, all the therapists and mentors were highly knowledgable and compassionate. The food was great with plenty of options and flexibility. I’m very thankful to have got to stay here.

Nuffield Health Warwickshire Hospital

Cardiology, Chemical Pathology, + 9 more

From the very first consultation, Mr. Rahim Kaba put me at ease with his calm, professional manner and clear explanations. He took the time to answer all my questions, ensuring I fully understood the aqua ablation procedure and what to expect. On the day of the operation, his team was attentive and reassuring, and I felt confident I was in the best hands. The procedure itself was smooth, and the recovery has been far easier than I anticipated. I noticed improvements quickly, and the results have genuinely made a positive difference to my daily life.

Dr Sonal Singh

Dermatologist

I was worried about some moles and my GP suggested I checked them out. Dr Singh was welcoming, reassuring and thoroughly professional. I found her incredibly easy to talk to and she quickly put me at ease. She thoroughly checked my skin, quickly diagnosed the problems and thankfully, all was well. She has clearly a lot of knowledge and experience and I felt very lucky to have a consultation with her. I cannot thank her enough and thoroughly recommend her.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

My experience at Knightsbridge was truly exceptional. I arrived early but the team was delighted to let me wait comfortably in the warm. When I was ready to be seen, I was greeted by Dr Michael Smith. His friendly and welcoming nature instantly put me at ease, even though I was already feeling anxious. The medical exam was done with professionalism and Dr Smith talked to me throughout which I appreciated. I can not express my gratitude enough.

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I'm not sure what I was expecting, but welcomed the opportunity to talk to the doctor during the visit. The written report, following the verbal followup was not of much use to me as it was written in medical ' code'. Had I had the written table of results to hand before the verbal feedback phone call, it would have permitted me to ask what areas denoted as being H /L were about and how I might make changes if any were possible.

Dr Ankur Gulati

Cardiologist

Dr. Gulati was exceptionally thorough during my initial consultation, and it was clear he had reviewed my medical history in detail beforehand. He quickly recognized that my leg edema was likely not heart-related but potentially tied to my medications. Following a series of diagnostic tests and thoughtful adjustments to my prescriptions, his assessment proved correct. I’m grateful for his expertise and attentive care.

Cromwell Hospital

Paediatrics, Cardiology, + 17 more

This was my first treatment session with Mr Raf Niziol and from the outset he was warm, helpful, personable and kind. His friendly demeanour immediately put me at ease and he was patient and understanding. He explained everything clearly and thoroughly and also gave plenty of space for me to share my own thoughts and ask questions. I will be switching to Mr Niziol for all future and ongoing treatment.

Professor Xavier Griffin

Orthopaedic Surgeon

Professor Griffin carefully assessed my medical situation, asked questions, examined me, arranged x-rays that were carried out in a few minutes. We then discussed the outcome and agreed on a treatment plan. I had a blood test before I left the hospital. Everything was achieved professionally within about an hour! I was pleased and impressed.

Dr Gary Wright

Cardiologist

A first rate experience where I had full knowledge of the medical and administrative process that I was due to undertake. Gary kept me updated prior to the procedure and then met with me on the morning of to the surgery to answer any questions that I had.

Professor Eli Silber

Neurologist

Very straight forward. Very educative. Very professional and calming as well. Professor Eli sounds super knowledgeable and gave hope with my minor condition. I am happy we found a path forward and gives me comfort to know that I will be okay.