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Living Mind

Psychiatry

I completed 30 sessions of rTMS treatment for depression at Living Mind Clinic, and it has made a real difference in my life. Before starting, I was struggling with low mood and lack of motivation despite trying various treatments. The team at Living Mind was incredibly kind, professional, and supportive throughout the process — they made me feel comfortable and explained everything clearly. After finishing the course, I noticed a gradual but steady improvement in my mood, energy levels, and overall outlook. I feel more like myself again, and everyday tasks don’t feel as overwhelming as before. The treatment was gentle and completely manageable, and the staff’s genuine care made the experience so much easier. I’m very grateful to the team and would highly recommend rTMS and Living Mind Clinic to anyone struggling with depression who hasn’t found relief with other treatments

Mr Saheel Mukhtar

Urologist

My last visit with Mr Muktar was to discuss the outcome on the HoLEP operation he performed on me at the end of July 2025. The procedure was very successful and I am now able to wee freely and am extremely happy to no longer have to use a catheter. My prostate was very enlarged and Mr Mukhtar removed 130g of prostate during the procedure. He was also able to advise me that no cancer was present in the removed prostate. I have been monitored for several years for prostate cancer and my PSA before the operation was 15. Mr Mukhtar advised me that my PSA should go down to about 7. I had a six month review today with my Urologist and was advised my PSA is now 4.5. I am delighted with the outcome of this procedure and am very happy to recommend Mr Mukhtar to anyone who is considering having this operation.

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

Arriving at the Lyndhurst Rooms for a Blood test and a CT scan in the hospital. Reception were polite quick and efficient. The Phlebotomist was professional and conducted the tests well. Absolutely fine. However, the CT scan is conducted by the hospital radiology department. Waiting times were extended at the radiology reception(NHS) and in the department(NHS) before the scan. The staff were as expected very good and professional, no issue there, but the waiting time over and above the booked time was between 45minutes to one hour overdue. I have had similar scans in different facities previousy and this does not compare with the London Clinic which is fully private and the same private insurance payer is paying for a private service. the RFH Private Patients could do a lot better.

ObGyn Matters

Obstetrics & Gynaecology

I was scheduled for a laparoscopic bilateral cystectomy. My disappointment stems from a critical failure in communication immediately prior to surgery.Minutes before the procedure, and while already prepped, I was informed by an unfamiliar doctor—not my primary gynecologist —that a bilateral salpingectomy (fallopian tube removal) was being added to the plan. This major change, involving the removal of a reproductive organ, was sprung on me at the most vulnerable moment, leaving absolutely no time to process this significant loss or ensure fully informed consent. It felt as though my fallopian tubes were taken without my proper agreement. A change in procedure of this magnitude must be communicated well in advance, not moments before surgery.

Mr Shashank Gurjar

General Surgeon

After my first appointment I left feeling reassured, it was explained in detail what the procedure was, what to expect and the aftercare. On the day of the operation Mr Gurjar took time to come and see me to check I was ok and explaining what was going to happen before, during and after the operation. Following on from the operation I had my follow on appointment after 6 weeks again Mr Gurjar made me feel very welcome, asking how I had been and checking the area where my operation. Mr Gurjar is very professional but also has a compassionate side, he has a good way with people. I am very glad I chose Mr Gurjar as my surgeon.

Pride In Health

Psychology

I've had, and continue to have, a really positive experience with Pride in Health. Everyone I've spoken to has been so dedicated and kind. I've felt so understood and at ease, which is special to me as I've never experienced feeling this way from healthcare providers before. When I've struggled to interpret information due to my autism, the team has always been so patient and helpful and quick to answer my queries. I recall when I first reached out with questions, I was sent back a super in depth answer, answering questions I didn't even know I had. The work they do is fantastic. Thank you!

OSD Healthcare

Anaesthetics, Audiology, + 47 more

I had to book a blood test after seeing a consultant and a follow up telephone appointment for the next week. I sat and waited 45 mins for my blood test and then had to go and ask at Reception how much longer I would have to wait. The original Receptionist who booked it had gone home. I was then seen within 10 minutes. Also follow up appointment had been booked as face to face when I specifically said “telephone appointment”. Luckily the consultant remembered he said to book telephone appointment and rang me at the specified time. Two mistakes by the same receptionist. Not good

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

Overall my first appointment at Spire Lea hospital was a satisfactory experience. At the reception I was quickly registered as an insurance patient. The waiting time was not very long. The duration of the appointment was long enough to cover all my questions, explain my problem and get a gynaecology examination by the doctor with help of a female assistant. The doctor explained to me a treatment to follow to alleviate my symptoms.

London Blood Tests

Clinical Genetics, Diagnostics & Testing, + 7 more

I had an excellent experience with London Blood Test. Booking was fast, the clinic was easy to find, and the staff were warm and professional. The phlebotomist was very gentle and explained every step, which made the whole process surprisingly comfortable. Results arrived quickly and were clearly laid out, with helpful notes that made them easy to understand. Overall, efficient, friendly, and reliable service. Highly recommend.

Mr Harrison Manderville

Physiotherapist

Harry was great from the onset, very warm and friendly guy, clearly loves what he does. I was very concerned going in (having seen multiple different therapists) and after 4 sessions with him he helped me take control of my lower back pain. What I loved was that he listened to me and provided me with all the options I needed to make a decision - Brilliant, highly recommend!

Professor Bijayendra Singh

Orthopaedic Surgeon

Professor Bijayendra Singh has operated on me on two separate occasions (shoulder and hand) and on both occasions I have gained exceptional professionalism, knowledge and first class surgery skills. I intend on not needing a third surgery (fingers crossed), but if required I would head straight to Professor Singh as I trust him completely and know I am in safe hand's.

Mr Cristian Nita

Orthopaedic Surgeon

I was extremely pleased with my consultation with Mr. Nita. I found him extremely professional but also very friendly to talk to. He took time to explain in detail all aspects of my proposed upcoming operation(s). And fully explained all the options, potential risks and advantages of proposed treatment. I look forward to being treated by Mr. Nita.

Dr Carla Plymen

Cardiologist

Dr Plymen was friendly and at the same time professional in her approach. I felt comfortable during my appointment. She explain my progress and what the future plans are, so that I don’t relapse. I was able to ask questions and Dr Plymen answered my questions to my satisfactory. I appreciate the care I received and. I am pleased with the outcome.

dentalessence - Sompting

Dentistry

Welcomed by the receptionist and I was told the dentist was running a little late. She updated me when this was rectified. Helpful and reassured by staff. My dentist and her nurse were courteous, and asked me about any new problems I had, also advised me on an area of dental care that was required. A very positive visit, as always.

Miss Lisa Milnes

Acupuncturist

I’ve seen quite a few acupuncturists over the years, but Lisa is by far the most experienced and intuitive. She really takes the time to understand what’s going on, and her treatments have made a huge difference to my insomnia and anxiety. I always leave feeling calmer and more balanced – couldn’t recommend her enough.

Mr Nadim Aslam

Orthopaedic Surgeon

couldn't ask for anything more. The procedure was explained in a clear and precise professional manner. The hospital ran extremely smoothly with all processes clearly linking to each other. Mr Aslam found time to visit after the operation ensuring that i was comfortable and outlined how the operation proceeded.