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Moorfields Private Eye Hospital

Ophthalmology

I was informed in the email sent for my first appointment that the consultation would take approx one to one and a half hrs maybe more if I was having tests. I saw the consultant and had the tests, this took no more than 10-15 minutes. In my experience of having private consultation I don’t think this was a consultation, I was told someone will call me and give me details of the treatment, I was not given a time or day when this phone call would take place. I tried to ask questions about the treatment but was told they would explain all to me in the phone call. I called next day as I had other commitments the following days and weeks and may have missed their call. I was given the information about the treatment on the phone, I asked if I was paying for this phone call and was told that I would not be charged. I was charged and paid for the tests on the day, after the phone call I later received an invoice for the consultation of £300, so basically I was charged for a phone consultation as I don’t believe I got a consultation on the day that warranted this amount of money. I am really disappointed with this kind of service, I believe if I’m paying for a private consultation I should be given the time face to face so that I can ask questions and understand the treatment that I will be paying for. This was not NHS where you are only allocated a small amount of time, which is why I am so disappointed with this service and the costs which is unwarranted.

Dr Paul Glynne

General (Internal) Medicine

I consulted Dr Glynne for a complex endocrine presentation following the use of performance-enhancing substances, which resulted in testosterone suppression and multiple abnormal blood markers. Dr Glynne approached the case in a structured, non-judgmental, and clinically rigorous manner. Rather than focusing narrowly on a single hormone or isolated result, he assessed the broader physiological picture, integrating endocrine, metabolic, and symptomatic data to manage complexity and distil it into a clear, coherent clinical plan. What distinguished his care was his intellectual honesty and depth. Where evidence was unclear or evolving, he was transparent, reviewed current literature, and sought input from other specialists when appropriate. This collaborative, research-driven approach gave strong confidence that decisions were thoughtful and evidence-based rather than protocol-driven. Communication was clear and professional throughout, with an emphasis on long-term recovery and overall health rather than premature intervention. I would highly recommend Dr Glynne to patients seeking a clinician who is comfortable managing complexity with rigour, clarity, and integrity.

Mr Sourav Das

Obstetrician & Gynaecologist

From our first meeting I was immediately reassured my Mr Das whose warm, professional and friendly manner really put me at my ease. He took the time to explain everything in great detail therefore I had no hesitation in proceeding with the suggested hysterectomy as I knew I was in safe hands. He kept me informed at every stage and the hospital staff and anaesthetists were super lovely and so professional. I started this journey with the NHS whose consultant couldn't have been more rude and dismissive if he had tried! Although I resent having to seek private treatment I had no option but to part with our hard earned savings otherwise I would still be living with excruciating pain and discomfort for years to come! Thank you Mr Das and your amazing team and all at St Anthony's Hospital Cheam. Highly recommended!

Optegra Eye Hospital Hampshire

Ophthalmology

Pleasant waiting area with self-service drinks available. Within an hour you are called and escorted into the preparation/recovery room where you are prepared for the operation and the procedure is explained including a visit from the surgeon to check if you have any questions. The operation takes place in the adjacent theatre where again efforts are made to keep you informed as to what’s happening and before you know it you are escorted back to your recovery area for water and a biscuit. Staff were pleasant and attentive at all times. Once thoroughly checked out you return to the waiting area to be collected by your escort who has already been called to say your are ready for collection. I was back home within 2 hours

Appi Clinics Hampstead

Acupuncture, Physiotherapy, + 2 more

I attended Luiza’s group classes initially and then moved on to 1-to-1 sessions once I was heavily pregnant. She has an incredible ability to modify exercises to suit each person’s individual needs, even within a group setting. Her attention to detail, precision, and ability to make subtle adjustments made a huge difference to my strength and mobility throughout pregnancy. On top of that, she’s a genuinely lovely and caring person, which makes such a difference when you’re navigating pregnancy. It’s easy to see why her classes are always booked weeks in advance. Her physiotherapy background really shows and adds an extra layer of confidence and safety to everything she does.

Prof. Ben Miranda

Plastic Surgeon

Professor Miranda made me feel at ease as soon as we met for the first time. He looked at the problem with my hand and explained that it was something called Dupuytrens Constriction and that it was possible to improve my hand shape by an operation. He explained in detail the procedure for an operation which I then agreed to. All went well a now 2 months after the operation and with the necessary physiotherapist, the finger that was bent is now straight and not giving me pain any more. I would recommend anyone to Professor Miranda for any surgery required on their hands. He was kind, understanding and had a sense of humour, my whole experience was made easy by his demeanour.

Kingsbridge Private Hospital Belfast

Anaesthetics, Cardiothoracic Surgery, + 37 more

I have had multiple appointments and a procedure with kingsbridge, the administration staff are honestly the worst i have came across. From not being able to get through to messed up appointments it is shocking for what you charge in a private hospital. The reception staff at ballykelly are also horrendous. When visiting the hospital i was standing at the reception desk for 10 minutes before i was attended to whilst the receptionists were cursing and slagging off other staff and patients. I would really hope this feedback is taken seriously because I myself will not be back in kingsbridge as a patient due to the outcome of all of this!

The Royal Free London Private Patients Unit

Cardiology, Cosmetic (Aesthetic) Medicine, + 18 more

I spent 3 days at the Royal Free PPU as an in-patient following major surgery and I have nothing but praise for the treatment I recieved from start to finish. My surgery was scheduled speedily, the operation went as well as hoped, and all of the PPU team members who took care of me - Consultants, Doctors, Nurses, Healthcare Assistants and Housekeeping - were professional but at the same time, kind and reassuring. I was really anxious about the surgery and for me, the care that I received as an in-patient, made the whole experience so much less stressful.

Mr David Floyd

Plastic Surgeon

I am extremely pleased with the service provided by Mr Floyd. My old breast implants had ruptured some time ago and needed replacing, but I was very apprehensive about having the surgery because of my age (senior!). In the event, everything went really well. Mr Floyd explained the options clearly, and was reassuring about my concerns. The surgery went smoothly and six weeks later, I feel back to normal. I’m very happy with the outcome - my breasts now look and feel much more natural and comfortable, as well as more age appropriate.

Mr Heman Joshi

General Surgeon

Experience from start to finish excellent! At no time did the procedure feel undignified. All staff delightful, in all areas. Mr Joshi was lovely, human and professional at the same time! Often, qualities lacking sadly, during some hospital visits. Jolly pleased he did my scope! Felt in good hands and fully informed. Fiona, was also, particularly kind… Thank you all very much… The drinking of the prep, was certainly much worse than the procedure itself! Credit to your establishment!

Newmedica Worcester

Ophthalmology

I was pleasantly surprised about the efficiency of Newmedica Worcester. I had only used NHS services prior to my NHS Newmedica appointments for cataract removal on both eyes. I was seen very quickly after referral by Specsavers Malvern. Each appointment went flawlessly. I also had laser treatment in my right eye. All staff were friendly and professional and I am very grateful to be able to see clearly once more.

Candover Clinic

Dental Care, Dermatology, + 19 more

Friendly staff at Main Reception who gave clear directions to Imaging Department. Department staff were friendly, professional and efficient. Radiographer was great - clear with his questions and explanations. Changing room was a good size, but would benefit from redecoration and coat hooks/hangers would be useful. Overall, a good experience, but would have liked the report to have been sent to the referrer quicker.

Mr Shanmugasundaram Rajkumar

Orthopaedic Surgeon

From first meeting Mr Rajkumar 3 years ago (where he gave me very helpful advice on pain management for my knees) to having a partial knee replacement 6 weeks ago, I found him to be very caring and professional. He has a lovely manner and explains things thoroughly and also listens to any concerns you may have. He also provides advice on aftercare and shows a real interest in how you are progressing.

The Salisbury Practice

Clinical Psychology, Psychology, + 1 more

I can’t thank The Salisbury Practice, and in particular Dr Steve Holmes, for the excellent support and help towards managing my chronic pain. The care and kindness shown towards me was amazing and I have greatly benefited from seeing Dr Steve. The Practice is a calm and reassuring place where I was always welcomed with warmth and compassion. I would highly recommend The Salisbury Practice.

Mr Marc Laniado

Urologist

Prior to the surgery everything was explained in detail. I felt confident that I was in the best hands possible. The whole set up and the professionalism and respectfulness of the whole team, before and after surgery was first class. The follow up was comprehensive and clear. Excellent. I believe I had the best treatment available and would definitely make a recommendation to others.

Mr Mohit Bansal

Orthopaedic Surgeon

Mr Mohit Bansal was very professional and patient, he spikw ro me getting to know about me and my life and also explained my Xrays and gave me the options I had. I opted for a hip replacement and he patiently explained what would be done and the recovery time. I left my appointment with a positive outlook knowing that I will get back to a normal pain free life. Thank you Mr Bansal.