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One Ashford Hospital

Dermatology, Pain Management, + 21 more

There was a lot of confusion in regards to my follow up appointment post surgery. An appointment was booked and agreed for Monday morning, another appointment was booked for the afternoon in addition to the morning appointment, which I tried to rearrange for the following day and recieved confirmation, that appointment I found out later had not been booked and one was made for the following week, and I had called to confirm the appointment for Monday morning too. I found out later that the Monday morning appointment was cancelled but I was not told this until I arrived for the appointment early. Gill at reception was extremely helpful and was immediately on the case to help me as this was a wound check appointment. She spoke to Nikki and Bev and I was able to be seen very quickly. I appreciated all the help I was given by Gill and she helped me create my next appointment for 6 weeks time and navigate the situation well. The appointment itself was informative and very good. I believe there was a mix up with the lists for the day and it seemed to be that everyone just got confused with what appointments for me were needed to be rearranged/ cancelled. Everything was resolved quickly and calmly, and I thank everyone for their help in resolving this.

Mr Andrew P Molloy

Orthopaedic Surgeon

I fell down a couple of stairs and after almost a year of pain, repeat sprains and a long wait list with NHS for further investigation I booked an appointment with Andrew and I was so glad that I did. He listened to my symptoms and booked an MRI the following day. The results confirmed Andrews initial thoughts from review a complete ligament tear on the outer ankle and partial tear on the inner ankle. It was a relief to finally understand what was causing such extreme pain in normal every day activities and I was booked in for ankle reconstruction surgery within a few weeks. I am now almost 6 months on and Andrew has given me my life back. To wake pain free and be able to walk without pain and swelling as well as now being able get back into exercise has been just fantastic. The whole process was explained with professionalism and care and I cannot thank Andrew and the physio enough. Highly recommend anyone who is struggling with pain to book an appointment with Andrew.

Dr Catherine Spencer-Smith

Sport & Exercise Medicine Doctor

Dr Catherine Spencer Smith was the first doctor to correctly diagnose my hip problem after I had previously been misdiagnosed by the NHS with a femoral hernia. Her assessment was extremely thorough and helped me clearly understand the true cause of my symptoms, including how they started after bunion surgery. Following my hip arthroscopy, she also helped me understand the cause of my lower back pain during recovery, reassuring me that the surgery itself was not the issue. She gave clear guidance on the physiotherapy I should follow and even offered to contact my physiotherapist directly, which I felt went well beyond what is normally expected. Her examinations are always precise, thoughtful, and very reassuring. I would highly recommend her to anyone seeking a careful and expert musculoskeletal opinion.

ABBI Clinic - Manchester

Psychiatry, Psychology, + 1 more

I was an online client. My first day and many following days, a laptop was placed somewhere (usually with a very minimal view of part of the room) whilst people in the room had a conversation (often it was staff as other patients had left the room/ spent a lot of time waiting for groups to start/ group leaders). Group timings etc weren't stuck to or structured and there seemed no consistency. The hardest part was having to have an 'assessment' i.e. go through my life background in detail (including trauma) a total of 5 times with different members of staff. I'm sorry to say (and likely it's different in person) but there didn't seem to be any genuine care whatsoever. It was a waste of time for me attending here sadly.

Spencer Private Hospital Canterbury

Pain Management, Cardiology, + 6 more

The physiotherapist seemed unconcerned by the pain I have been experiencing for nearly a year. He mentioned that I had full movement and so he was not concerned. He kept saying that he would not give me another steroid injection without acknowledging that I didn’t want one. He told me to do some exercises which he showed me how to do once and gave me no paperwork or YouTube link that might assist when I got home. I tried to ask how long I should wait before I made any further action and he said there is no more treatment. I felt like an inconvenience and wish I had gone somewhere else. I would never recommend anyone to see him again. He really made me feel small and insignificant.

Mr Arvind Mittal

Obstetrician & Gynaecologist

I had a laparoscopic procedure at OSD Healthcare and my experience was excellent from start to finish. Everything went very smoothly, and I felt well taken care of at all times. The staff was extremely attentive, kind, and professional. Tatiana, who took care of me, is absolutely wonderful — supportive, caring, and always ready to help, which made a big difference for me. The surgical team was highly professional, skilled, and also very friendly, which helped me feel calm and confident throughout the process. I truly felt I was in good hands. I highly recommend OSD Medical Clinic and sincerely thank the entire team for their professionalism and care.

Mr Ravi Ray

Orthopaedic Surgeon

I cannot thank Ravi Ray enough. I had my shoulder issue for nearly 30 years, with GPs constantly failing me and not giving me the right investigations to see what's wrong and saw Ravi Ray once, had an MRI and he knew straight away what needed doing and got it done. I'm now almost 8 weeks post op and it's been a real game changer. Just the rehab of building an extremely weak shoulder up now after 30 years of neglect. Ravi is one of if not the nicest, friendliest consultants I've ever seen and the only one who really showed he cared and that he wanted to help. I honestly will never have the words to thank him

Dr. Abdul Ashish

General (Internal) Medicine

Dr Abdul Ashish has cared for me for over 12 months and has been outstanding throughout my treatment. He is highly skilled and extremely knowledgeable, and has played a key role in my diagnosis and ongoing management of bronchiectasis and asthma. He has a lovely manner — always clear, kind, and considerate — and takes the time to listen, answer questions, and put me completely at ease. Each appointment ends with a clear and well-thought-out management plan, which gives me real confidence between reviews. Dr Ashish is an excellent consultant and I would not hesitate to highly recommend him. Thank you.

Peninsula Heart Clinic

Cardiology

My appointment with Dr Guy Haywood was very good. - Dr Haywood had read the briefing information I supplied about my condition. - Dr Haywood interviewed me to establish how my atrial fibrillation was affecting me. - Dr Haywood examined me and my ECG and then explained very clearly the available treatments and their limitations. I am now happy that I have a better understanding of my condition and the options open to me if my condition starts to impact my activities.

Thyme

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 1 more

I just wanted to take a moment to express my gratitude for the amazing care they provided. Your professionalism, empathy, and kindness made a significant difference in my experience. Thank you for taking the time to listen and address my concerns. Best regards, receptions that really kind and doctors Dr Riccardo Di Cuffa and Dr Priya Moorthy Riccardo Di Cuffa and Dr Priya Moorthy was fantastic! Very impressed with the care and attention I received. Thank you!"

Dr. Rahul Lakhera

General Practitioner, Sport & Exercise Medicine Doctor

Recommended by a friend, I found the service very helpful ;booking an appointment and explaining the procedure. Dr Lakhera explained how the consultation would be conducted for the diagnosis and treatment. He was very clear, showing me the ultra-sound scans and discussing what he had identified. Referral for an MRI scan was competed very quickly and returned to Wharfedale clinic for treatment, completed within eight days. Treatment has been successful .

Mr Christopher Challand

General Surgeon

During my initial consultation, surgery and follow up appointments Mr.Challand has always been friendly, reassuring and very informative regarding my diagnosis, treatment plan and surgical procedure needed. He always displayed great professionalism and I feel I have received the ‘Gold Standard’ of medical treatment! Thankyou Also on a lighter note Mr Challand even recommended a great tv series to watch during my recovery time to treat the boredom

The Coriel Clinic

Dermatology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

I am very pleased with the service I have had from everyone at Coriel Clinic.  Mr Wilkinson and his surgical team have done a wonderful operation on my foot, and I had hardly any pain afterwards.  I'm looking forward to organising to have my other foot operated on - in the autumn. The reception team are all so friendly and welcoming, and it's really nice to have such pleasant people to chat to. Thank you for all or your care.

222 Healthcare

General Practice (GP), General Practice (GP) (Video Consultation), + 6 more

Highly recommend. Online booking process for a GP appointment was easy and so speedy. Lots of parking and no wait times to be seen. My appointment with the GP was so refreshing, he took time with me, was interested and gave me a proper check up. I was prescribed some medication and it was dispensed there and then in the practice. Absolutely this will be my go to place for healthcare. Thank you

Dr. Gary Stiefel

Paediatrician

My little boy was referred to the hospital due to allergies and eczema and was seen by Dr Stiefel. Dr Stiefel was absolutely fantastic. He listened to everything I had to say and made me feel validated. He explained everything to me in great detail and left no stone unturned. I, and my little boy, are extremely grateful that we were seen by such a fantastic, caring doctor. Thank you!

Physio Jack Studios

Pain Management, Physiotherapy, + 1 more

I attended Physio Jack Studios for post surgery Physio on my shoulder - left shoulder arthroscopy, with subacromial decompression and ACJ excision. Working with Jack Bain, I had a series of Physio sessions, which has improved my shoulder movement. Working with Jack was a pleasure and I want to thank him for support in improving my movement, can't recommend more highly.