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The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Hello I was very upset when the hospital charge me for XRAY in an NHS hospital that we have to be in the queue and don't get the private care. I had a fall in June 2024 and had an operation at RFH unfortunately the operation was not successful. I can't walk properly I am on a stick and have lots of pain. If I go to private is because I don't have any access to NHS but that doesn't mean that for diagnosis I need to pay while me and my family are paying a lot for taxes and don't benefit for our health when we need and are desperate. I also have been to another private consultant to find out what went wrong and if I can ever get better and can walk but they just charge me for consultation not XRAY in an all private clinic. Thank you

Dr Dinkar Bakshi

Paediatrician

Dr Bakshi is a gentle, kind, and excellent doctor. He took the time to truly listen to me and explained clearly why I am experiencing these reactions, as well as what the most appropriate course of treatment would be. I felt heard, reassured, and deeply validated. It is difficult to articulate what it feels like to live with unusual symptoms for years, to search for answers, to be doubted or dismissed, and then finally be met with understanding. Dr Bakshi treated me as a whole person, not as a problem or an anomaly, and that in itself was profoundly healing. I would unhesitatingly recommend Dr Bakshi to anyone seeking an expert immunologist with both exceptional clinical knowledge and a genuinely caring heart.

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

I felt very confident in Dr Chopra, which was reassuring, and having Stephanie observe the consultation was also positive for her professional development. The advice I received aligned with my own independent analysis using AI tools, particularly ChatGPT, which further reinforced my confidence in both the diagnosis and the prescribed treatment plan. Dr Chopra also addressed additional concerns beyond the initial reason for my visit, offering a broader treatment approach, which I appreciated. While I understand that diagnosing multiple issues within a half-hour appointment is challenging, the consultation was helpful and provided the reassurance and confidence boost I was looking for.

Dr. Kushan Karunaratne

Neurologist

Super empathetic and clearly knows his stuff. He took the time to explain everything in real detail, breaking it down in a way I could actually understand. He linked things together so it all made sense rather than feeling overwhelming. He also recommended additional medication to take alongside what the NHS had already provided, which has genuinely made a big difference and really helped. I felt listened to, supported, and confident in the plan moving forward.

Dr Salam Salloum

Cardiologist

I saw Dr. Salloum for ongoing chest pain and breathlessness, and the care I received was excellent. He listened carefully, assessed everything thoroughly, and explained the possible causes in a clear and reassuring way. The investigations were arranged promptly, and I felt supported throughout. His calm and professional approach gave me real peace of mind. I’m very grateful for his expert care.

Dr. Emma Shawkat

Obstetrician & Gynaecologist

Dr Shawkat delivered my second baby via c section late in 2025. It was a real joy to see her for monthly appointments in the run up to birth and hugely reassuring knowing she would be delivering my daughter. She's incredibly kind and considerate, and both me and my husband felt extremely well cared for from our very first appointment, right through to the post birth debrief.

LIPS Healthcare

Hepatology, Renal Medicine (Nephrology), + 28 more

The doctor was 8 mins late *(with no apology for the late running( and them seemed to have a different idea of why i was there to me - he thought he was just assessing skin tags rather than removing - and then said he didnt have time to remove them - yet he was the one running late. I will come for the follow up but after that will never use this practice again.

The London Clinic

Physiotherapy, Dermatology, + 13 more

I receive my chemotherapy at the London Clinic, the staff are very friendly, caring and helpful. They always explain and check the treatment they are providing. They make sure I’m comfortable as my treatment can take all day. The Doctors / Nurses are knowledgeable and listen to your concerns or queries. I feel well looked after on the day of my treatment.

Mr Lebur Rohman

Orthopaedic Surgeon

Mr Rohman has been excellent I have been injured for 2 years and just needed to someone to listen to me and he did just that it’s been 12 weeks since my surgery and it’s the best thing I have got done I did discuss that now I am working again I do have a little pain however was reassured, very greatful for mr Rohmans help as it’s changed my life

Mr Matthew Oliver

Orthopaedic Surgeon

I found Mr Oliver very professional and he explained the procedure honestly and gave the positive and negatives of the outcome of the injection. Throughout the procedure he explained what was going on and warned me that the initial local anaesthetic needle may sting. I am very satisfied with his consult and treatment on the day of procedure.

Freedom Vision - Taunton

Ophthalmology

I am very pleased with all aspects of the treatment. The staff were very friendly and explained the whole process clearly. Both operations were carried out on the same day and went extremely well. The post op’ check up confirmed everything was healing well. Thanks to everyone involved for the positive outcome.

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

It was comforting to have a couple of chats with the staff on the helpline. I was pleased to be seen by the nurse to check my dressing. ( Though frustrating I had to ask to be seen because my own Dr surgery couldn't offer me an appointment till the end of the month) I would certainly recommend Practice Plus

Bristol Paediatric Clinic

Paediatrics

Dr. Andrew Badcock provided exceptional care for my daughter. He was compassionate, professional, and reassuring throughout. He examined her carefully, promptly diagnosed the issue, and established a clear plan for treatment. I felt fully listened to and would happily recommend him to others, Thank you.

Mr Kailas Nakade

Obstetrician & Gynaecologist

I had my quarterly check-up and as usual, Mister Nakade was on-time and very professional. He did my routine physical exam with utmost care, following protocol of having a female nurse present . He continue to monitor my health and well being, scheduling next steps for my care.

Kingsend Dental: Ruislip

Dentistry

Mr Dhanda is always very personable and kind. I was very happy with some cosmetic work he did on my front teeth and will be back for more in the coming months. Totally recommend this practice. If I had to change anything it would be better parking, but a minor issue.

Mr Harun Thomas

Breast Surgeon

Considering the situation I had a great experience with Mr Thomas, great communication and prompt results from all testing. His calm presence made anxious appointments bearable!