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Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I booked and paid for a private online consultation with Dr Vinesan Naidoo regarding persistent hyperprolactinaemia confirmed on blood tests (monomeric prolactin approx. 590 mIU/L; total prolactin approx. 704 mIU/L) with ongoing symptoms including low libido, low energy, anxiety, poor sleep and mood issues. This appointment was extremely disappointing. From the start, I was interrupted repeatedly and not allowed to explain my symptoms properly. The doctor quickly dismissed the issue as “physiological” and “not a medical concern” despite clearly abnormal blood results and clear symptoms affecting my quality of life. What I found most frustrating is that he seemed to assume he knew better than I do about what I’m experiencing, essentially implying that raised prolactin at these levels cannot cause symptoms — even though it is well known that prolactin elevation can affect libido, mood, energy and sexual function in men. There was no structured assessment and no clear plan. The consultation did not cover: possible causes of raised prolactin repeat testing plan (fasting, stress-controlled, early morning) medication/supplement review endocrine referral pathway whether pituitary imaging should be considered if prolactin remains elevated As a patient paying privately, I expected a professional, thorough medical discussion. Instead, I felt dismissed and rushed, and left with no help, no reassurance, and no next steps. I cannot recommend this doctor based on my experience. I paid for a medical consultation, but what I received was an opinion with no investigation, no plan and no clinical value.

Mr Colin Holton

Orthopaedic Surgeon

I genuinely don't know where to begin in expressing my gratitude for Mr Holton. He is incredible - such a talented and amazing surgeon and I honestly feel so thankful I was lucky enough to have my hip replacement surgery with him. He is a genuinely wonderful and caring person and he has changed my life immeasurably. He ensured I was fully aware of what was possible in terms of outcomes, but the outcomes have indeed exceeded all expectations. I had regular touchpoints in the days following surgery, 6 weeks after and then 10 months after that. I am usually a bit of a worrier but I felt so informed throughout that I didn't have any worries. Not only do I have a brand new hip, Mr Holton was also able to lengthen my leg - which was a 3cm difference. I had lived my life in pain for so long as a result of my congenital hip and I'd developed arthritis in the hip joint. The difference in my leg brought many alignment issues, along with back and neck issues as a direct result. For the first time in my life I am living completely pain free, my pelvis is level and I now live such a full life. It has completely changed my quality of life and I cannot thank him enough. Genuinely from the bottom of my heart. Thank you so much.

Mr Ahmed Oliemy

Cardiothoracic Surgeon

Hi Guys It is impossible for me to overstate the Level of Quality Care,Commitment ,Dedication and down right loveliness of all the Staff at New Cross Heart and Lung Centre of Excellence. I must give a massive Shout out to Mr Oliemy and all the Fantastic team and Staff who looked after me over the Christmas period 2025 From the Porter Steve who worked his magic to get me home iain ,Alisha ,Nicky ,Karen ,Debbie and all the B8 Ward Staff to the incredible anaesthetist team who helped me through one of the most difficult periods of my Life and of course the Skill and dedication of the Surgeons I am really overwhelmed humbled and so Grateful we have these people who are there when we need them literally saving Lives on a daily basis without a song and dance just all going over and beyond the Call of Duty. It’s not until you really need these wonderful people you understand it’s not a Job to them it really is a Vocation. God Bless them All L.W. Ward B8 22nd December to 26th December 2025

Moorgate Andrology

Obstetrics & Gynaecology, Urology

I had penis filler and it was one of the worst decisions I’ve ever made. I had the filler on the Monday and by Wednesday I was in a&e with a very balloon swollen penis and had to have catheter inserted in my penis for 5 days. I was then rushed for emergency surgery the next morning to remove the filler and infection at the injection site. I was in hospital and 5 days and I’m now under a nhs urologist because the urologist at Moorgate cancelled the video call because he said it was unwell. Once they have your money your on your own and the chances of compilations are a lot higher than what they claim. The office I had my filler was not sterilised and moor like someone’s living room. Once if fully recovered I find out if it’s caused and permanent damage I will be looking to start a medical neglect claim against Moorgate. PLEASE if your thinking about having this done seriously I would re consider. Just use an extender/pump.

Mr Sid Goel

Ophthalmologist

I have had life long poor vision and finally plucked up the courage to explore the options of corrective surgery. After being referred to Mr Goel by my optician I was pleased to hear that he could offer me the corrective surgery to hopefully enable me to have less dependence on glasses. Mr Goel spent a lot of time and effort discussing the pros and cons of the procedure which enabled me to make a fully informed decision regarding the procedures. He was patient and kind in his manner whilst answering all my questions. I had the lens replacement surgery which was successful and resulted in the most achievable outcome for my particular visual problems. The unexpected final result of having not to wear glasses at all has been life changing and I am immensely grateful everyday

Kingsbridge Diagnostic and Treatment Centre

Cardiology, Dermatology, + 4 more

Reception staff were very helpful both on arrival and when leaving the centre. The medical staff were very knowledgeable & took time to explain everything that would be part of the procedures. The doctor and his team of nurses worked very well together, a well run team. I liked the idea that a nurse remained beside me throughout all the procedures, explaining things as they happened. The recovery room nurse was very attentive and very helpful in her explanation of the printouts following the procedures. The discharge staff in the discharge waiting room provided a very welcome cup of tea and a slice of toast. I had been fasting for over 24 hours by that stage.

HCA Healthcare UK The Portland Hospital

Fertility Medicine, Paediatrics, + 1 more

Dr Charlotte Frise is an excellent doctor. Despite the multiple complications I had, she had time for me even when she was off duty. She saw me through until I sailed through. I was never afraid at any point even when I couldn’t breathe and had oxygen of 80% on room air, I was motivated. Her smile was always soothing and reassuring, it felt like family. She treats patients like family and it’s heartwarming in difficult times. I begin to tear up when I express how I feel about the care she gave me. Am very impressed and grateful for her services. The NHS is blessed to have doctors like her.

The Female Health Doctor MK

Diagnostics & Testing, General Practice (GP), + 1 more

I contacted Dr Nikki after being told a n NHS gynaecologist appointment wait was 64 weeks. It was super easy to make an appointment, find out costs and provide information prior to being seen. It was so nice to be able to spend time with Dr Nikki explaining my issues and actually being listened to. Options were discussed fully, blood tests taken immediately, prescriptions issued and delivered the next day. My follow up was arranged promptly, test results discussed and options openly discussed again. Dr Nikki and the services she offers are so needed for women today.

Mr Mudussar Abrar Ahmad

Orthopaedic Surgeon

I am incredibly grateful to Dr. Mudussar Abrar Ahmad for the outstanding care and expertise he provided during my hip replacement surgery. After years of living with constant pain, I am finally pain-free, and it has truly changed my life. The surgery was a complete success, and his professionalism, skill, and attention to detail were exceptional. Dr. Ahmad’s work is nothing short of amazing, and I cannot thank him enough for giving me my mobility and quality of life back. I highly recommend him to anyone in need of orthopedic care.

Dr Efstathios Theodorou

Obstetrician & Gynaecologist

Some people change your life forever and Dr Theodorou was one of them. We cannot recommend Dr Theodorou enough. He is highly skilled, kind, and genuinely caring, always taking the time to support and reassure me with my treatments. Communication with Meghan was seamless and always helpful. Anyone on a fertility journey would be in the best possible hands we were fortunate to welcome two beautiful children under his care. May you be truly blessed in this lifetime

Mr Keith Smith

Oral & Maxillofacial Surgeon

I can’t rate Mr Smith enough. He explained everything about the procedure to myself & my daughter. She was really grateful that he even drew a diagram for further explanation. He went above & beyond to arrange suitable appointments & liaised with the orthodontist to work together successfully. Follow up care & phone calls were also really appreciated.

VIP Hearing Solutions Eastcote

Audiology

Sara in reception has always got a warm friendly smile as soon as you enter,very kind ,helpful with any problems with your hearing aids she will sort out.I. Usually see Nick for any problems .check up who is really good at what he does kind ,puts you at your ease.I trust him so much.so glad I went to VIP .Janet Walker

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

Kind, courteous and helpful staff and colleagues from start to finish. Easy to find the clinic with free parking on site. No disabled parking that I could see, but may have missed it. Decent tea and coffee facilities and comfortable waiting room. Lift access available and reading material available plus wifi.

Mr Jan Herzog

Orthopaedic Surgeon

My daughter, age 12, had a double surgery for an 'S' curve in the summer of 2025. It was a two stage scoliosis correction with anterior and posterior instrumentation in May 2025. We had several appointments with Mr Herzog before a 2 week stay in hospital to undergo two successful operations a week apart.

Mr Harun Thomas

Breast Surgeon

Amazing experience with Mr. Harun Thomas. He was so patient and answered all my questions thoroughly, which really put me at ease. The one-stop clinic was a total time saver. I had the consultation, ultrasound, and biopsy done in one go. Overall, I’m very happy with the care I received today.

Coptfold Dental Practice

Dentistry

Excellent service with an appointment given for the next day, where the problem was rectified with a replacement filling, making sure i was comfortable and understood all that was going on before and after the procedure was carried out. Ten of ten for service and repair.