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Kingsbridge Private Hospital Belfast

Vascular Surgery, Breast Surgery, + 37 more

The admissions brochure fails to state that family members are not allowed to stay with patients during the pre-operative wait. This is a significant omission, as it creates avoidable anxiety for patients who are already nervous about their procedure and are only informed of this restriction upon arrival. The pre-op nurses showed poor bedside manner when I asked about this. Instead of offering reassurance, they quoted “hospital policy” and then gave reasons that felt dismissive and inaccurate — for example, claiming that “too many people come in and out of rooms,” when in reality only one nurse completed paperwork, followed later by the surgeon and anaesthetist. I was also told I would be going to theatre “shortly,” even though I knew (correctly) that I would be waiting another 1.5 hours. My family member could easily have stayed with me during that entire period, as is standard in the Ulster Independent Clinic and in my previous NHS experiences. The lack of engagement from the pre-op nurse beyond basic paperwork questions made the situation feel even more uncomfortable. The pods themselves felt more like small, bare cells than a calming space prior to surgery — no TV, no artwork, just two chairs and a table. It was far from a soothing environment. In contrast, the theatre staff and post-op nurses were outstanding. They were friendly, proactive, and reassuring, and they made up for the negative pre-operative experience. One final issue: the staff arranging my discharge medication did not check my notes and prescribed a medication I am unable to take. Because the pharmacy had already closed, the only solution was to remove it from the prescription entirely.

Mr Jaspal Virdi

Urologist

Mr Verdi is the most polite, professional ,compassionate and caring consultant we could ever have wished for. Mr Verdi has guided us and advised us along our most difficult and challenging journey.. He has relentlessly strived to get us the best treatment and surgery at the most specialised Hospital Addensbrook by the most highly skilled surgeon in Holep surgery, Mr Aho and Mr Lauren Dragos . We are and always will be forever grateful for everything he has done for us and for giving my husband his quality of life back after Holep surgery in October. . Mr Verdi’s dedication and determination to get my husband the best treatment by the most highly skilled surgeons has been exemplary. No words can ever express or repay how thankful we both are to Mr Verdi for supporting us on our challenging journey.. Nicola has always been extremely approachable , professional and efficient. Nicola has always been prompt to answer my calls and communicate any information back to me quickly when I needed it. I am grateful for her kindness and compassion she has shown to us. Thank you Nicola for all the support you have given us in our time of need. Thank you Mr Verdi for everything you have done for us.

Mr Jason Ho

Ophthalmologist

I initially approached Mr Ho because I had an epiretinal membrane and a cataract, and Mr Ho is an expert in both. He is amiable and knowledgeable and answered all my questions confidently. A decision was made to deal with the cataract first. Surgery was performed by Mr Ho at the St John and St Elizabeth Hospital. Everyone was friendly and efficient, which helped to allay my nervousness. The procedure was completely painless and uneventful. When fully reclined, listening to music and gazing at the lights was actually quite soothing. After the 15 or 20 minute procedure I was returned to my room and given lunch. An hour and a half later I was allowed to go home. At the post op appointment two weeks later everything was found to be fine. My vision was found to be 20/20, most unusual when there is an epiretinal membrane. I'm very happy with the result.

Kingsbridge Diagnostic and Treatment Centre

Diagnostics & Testing, Gastroenterology, + 4 more

I attended for surgery - all staff were very pleasant and helpful and provided good patient care. My pre- surgery journey was a little different to surgical journey. I received a call pre-op call 4 weeks prior to surgery to advise of the date and cost of surgery followed by a text. I did not receive any formal communication or. Letter or email to confirm the surgery date and breakdown of the self funding costs. I have subsequently learnt that I have been overcharged for the surgery and the consultant is taking this up with the hospital .. at present I have not made a formal complaint about this

Mr Colin Weir

General Surgeon

I recently had foam sclerotherapy on my veins with Mr Weir, and I honestly couldn’t be more impressed. He was exceptional from start to finish. He went above and beyond to make sure I felt comfortable and informed, and the whole procedure involved minimal pain. The results are amazing — I’m so glad I decided to go ahead with it. He couldn’t have been nicer or more helpful throughout the entire process. I couldn’t recommend him highly enough. If you’re considering treatment, you’ll be in the very best hands with Mr Weir.

Mrs Hazarathamma Makam

Obstetrician & Gynaecologist

Mrs Makam rang me and explained that rather than travel to Ketrering to have our follow up discussion, we could do it iver the phone as lonf as I was happy with that. This has saved me a round trip of over an hour and was a lovely gesture. I told her that the medication she has put me on has worked wonders and I am very happy. From the very start she has been caring and thoroughly professional too. I want to thank her and the whole team for helping me get back to normal.

Miss Summerhayes is fantastic. She is very reassuring, friendly and knowledgeable. She has a terrific bedside manner, which eased the strss of my cancer treatment. Lyn Corlass keeps the process running smoothly and has always gone the extra mile to ensure that there was minimal waiting time for tests, treatments and appointments. Over all, they have made a very difficult time, much easier to deal with.

Dr. Patrick O'Halloran

Sport & Exercise Medicine Doctor

I saw Patrick to discuss and ongoing foot/ankle/right leg issue I’ve been experiencing this past year. The dr took a long time to consider all the angles, was very patient and when he produced his synopsis, I felt like he had really considered everything. Clearly an expert and feels like he’s been doing this for years. Knows his stuff and explains things really simply. Great experience as a whole.

Mr Veeranna Shatkar

General Surgeon

Mr Shatkar is a genuinely lovely man who put me at ease from the very start. Professional, thorough and reassuring at all times, checking in throughout the procedure that I was ok and comfortable. He explained every step and used his good humour where appropriate. Very very pleased with every aspect of my treatment and happy to be signed off with everything having gone smoothly. Thankyou Mr Shatkar!

dentalessence - Burgess Hill

Dentistry

Bobbi is always so kind and friendly and puts your mind at ease as soon you enter the room. Then does a complete check of your teeth , mouth, tongue. He never ever does unnecessary X-rays as plenty of other dentists do , to make extra money. I live in Hove and have a choice of dentists in my area but I’d rather drive out of my way to see Bobbi on Burgess Hill. Highly recommended 😊

One Ashford Hospital

Audiology, Cardiology, + 22 more

Recent visit fur a knee replacement event. Theatre staff were brilliant keeping me informed of everything they were doing. Recovery nurses also very helpful and cheery. Ward staff were helpful. More information at discharge would be good. Details of medication were well explained but information about how much to mive about, how to deal with swelling not so well covered.

Pure Sports Medicine - Canary Wharf

Nutrition, Osteopathy, + 4 more

I had the pleasure of working with Leigh, who has been an absolute professional a d the biggest supporter. From adapting all of the exercises to fit my needs to dry needling someone who is scared of needles… she has truly made a difference with a kind and determined attitude. Thanks to her I am more disciplined in the way I approach physiotherapy :)

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

Undergone some periodontal treatments for the last few months with Louise. I cannot fault her or the practice. Extremely professional, approachable and makes you very comfortable during treatment by explaining what she will do. I have no hesitation to recommend Dr Louise O’Dowd or Vermilion as a clinic if you suffer from gums disease. First class!

Mr Ahsan Akhtar

Orthopaedic Surgeon

Mr akhtar has changed my life , before surgery I experienced a lot of discomfort and dislocations in my shoulder preventing me from doing the things I love to do . Since surgery and recovery I’m back doing the things I love and my mental is in a great state as well as I’ve experienced no major discomfort or dislocation since surgery so thank you.

Dr. Farid Ghalli

Nephrologist

After seeing several Drs and getting false test results I decided to see a specialist, Dr Farid Ghalli to make sense of it all. He was very friendly and looked all my reports and tests and explained all very clearly and for the first time in months I felt at ease and I can go back to my routine. Thank you so much. David

The Osborne Clinic

Physiotherapy

Everything about Osborne Clinic is just so welcoming , professional and friendly. From Helen greeting me when I arrive to my appointment with Derek for my knee physio. Everything about this practice just makes me at total ease and I just trust them so much. Derek and the team have been such a fantastic support to me.