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Cleveland Clinic London

Vascular Surgery, Anaesthetics, + 10 more

Choosing Cleveland Clinic London for my endometriosis surgery was one of the most transformative decisions of my life. I arrived exhausted, scared, and carrying years of pain — and I left feeling safe, understood, and finally free. My surgeon, Dr Mohamed Mabrouk, is truly extraordinary. He is one of those rare doctors who combine world-class surgical skill with genuine compassion. What he achieved in the operating room still amazes me. Although I was originally diagnosed with milder endometriosis, once the surgery began it turned out to be stage 4 — something that often can only be discovered during laparoscopy, because deep infiltrating lesions simply cannot be seen on scans. This can happen “out of the blue,” and it did in my case. Yet even with this unexpected complexity, Dr Mabrouk removed every single trace of disease with exceptional precision: • My ovarian reserve was fully preserved. • None of my organs were damaged. • Not even a single blood vessel was touched. This level of surgical accuracy is incredibly rare for stage 4 cases. Many women lose organs or face complications, but he protected every part of my body. His steadiness, confidence, and expertise are on a completely different level. But beyond his skill, what touched me most was his kindness. He explained everything patiently, made me feel safe, and even called me personally after the surgery — including on weekends — just to check on me. He is a doctor with a huge heart. My anesthesiologist, Jeremy R. Prout, was equally exceptional — calm, reassuring, and so professional that I felt safe even in the most vulnerable moment before going under. The nursing team was unbelievable. They checked on me day and night, looked after my pain management, took tests, reassured me constantly, and treated me with so much warmth. They didn’t just do their job — they cared. After discharge, the nurses continued to support me over the phone, checking on my recovery and symptoms. They even provided me with all the medication I needed to take home, which made everything easier and much less stressful. The hospital itself felt peaceful, clean, luxurious — beautiful private rooms, delicious food available at any time, and a calm atmosphere that truly helps recovery. Now, one month after my complex robotic surgery, I can say something I never thought I would again: my physical and mental health is finally restored. I have no pain. I feel light and calm. My body feels healthy for the first time in years. My mind feels peaceful. Cleveland Clinic London, Dr Mohamed Mabrouk didn’t just treat my illness, he gave me my life back. I recommend him and the team and clinic with my whole heart.

Mr Mfazo Hove

Ophthalmologist

I recently had ICL surgery with Blue Fin Vision, under the care of Mr Hove, and wanted to share my experience. From the first consultation, the timeline to getting to surgery was pretty quick, with a few tests and a small, pre surgery procedure done in Harley street. I also had plenty of face time with Mr Hove, and his clear explanations and reassuring manner made a huge difference to what is quite a big decision! The procedure itself took about an hour, and it was a little stressful — as you’d expect — but the team did absolutely everything they could to help me feel comfortable and supported. In hindsight, I should have considered the level of sedation I wanted (as I only went with oral diazepam) and I know I could have had this conversation with Mr Hove beforehand if I had just given him a call. I felt throughout that Mr Hove’s number 1 priority was delivering the absolute best outcome possible for my vision. There was some discomfort right after, but by the next day I felt close to completely fine. The 1-week, 1-month and ongoing checkups are incredibly reassuring in terms of monitoring my eye health. Before surgery I had significant long-sightedness and astigmatism, and now I can see clearly without glasses or contacts — genuinely life-changing. Communication from Blue Fin Vision has been excellent throughout, and they were always happy to work around my busy schedule. Overall, I’ve had a fantastic experience and would highly recommend Blue Fin Vision and Mr Hove.

Mr Tariq Ayoub

Ophthalmologist

I have seen Mr Ayoub on 3 occasions so far: (i) for an initial assessment of the cataract in my left eye; (ii) for the cataract removal and lens replacement two weeks later; and (iii) for a post-op checkup one week after the operation. He wants to see me once more in 6 weeks to 2 months for a further follow-up. On all 3 occasions, I found Mr Ayoub's explanation of my eye conditions to be clear. He checked to ensure I understood what he was saying. He explained what he would be doing during the operation; possible risks and side-effects; and he managed my expectations. My eyesight began to improve almost immediately after the operation. I experienced very little discomfort, and none at all after the first few hours. I am delighted with the result.

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

My stay at Delamere was incredible I would highly recommend it. The staff were so friendly and nice, every single one of them knew my name from day 1 which made me feel a lot more comfortable and safer. The structure of the groups and days were well thought out through. Every group was informative, engaging and interesting. They offer many 1-2-1 sessions to allow for a more focused therapeutic approach, all the therapists and mentors were highly knowledgable and compassionate. The food was great with plenty of options and flexibility. I’m very thankful to have got to stay here.

Spire Hartswood Hospital

Weight Loss & Bariatric Surgery, Allergy Medicine, + 20 more

I recently returned to Spire Hartswood Hospital for my post-hip replacement follow-up, and I was once again very impressed with the level of care. The staff were attentive, professional, and genuinely caring throughout my visit.. Everything ran smoothly and on time , and I felt well looked after from the moment I arrived. The facilities are spotless and comfortable, and the aftercare support has been excellent. I’m extremely pleased with my recovery and grateful to the entire team at Spire Hartswood for their continued professionalism and kindness!

Mr Edward Lee

Ophthalmologist

I saw Mr. Lee for an eye issue and was absolutely impressed with his professionalism, expertise, and patient approach. Especially after a disappointing experience with another consultant, Mr. Lee’s clear and concise explanations immediately put me at ease. He was incredibly thorough, reassuring, and attentive to all my concerns. I left feeling completely confident in his care and would not hesitate to see him again. I would wholeheartedly recommend Mr. Lee to anyone seeking a compassionate, skilled, and exceptional consultant.

Mr Suresh Chandrashekar

Orthopaedic Surgeon

We are still in the process of treatment, and this was a follow-up visit. I always book my appointments specifically with this doctor because I trust his professionalism. He is very open, answers all of my questions, and clearly explains health risks and possible solutions. I also appreciate that he speaks several languages and can understand my concerns even when I cannot express everything perfectly in English. This is very important to me, as some of these issues are completely new to me.

Mr Florian Bast

ENT Surgeon

I had an excellent consultation with Mr Florian Bast today. He was extremely knowledgeable, attentive, and made me feel completely at ease. I attended regarding a specific treatment I’ve struggled to find a provider for, and he immediately identified the option and recommended exactly what I had in mind, almost as if he read my thoughts. I left feeling well-informed and genuinely supported. Highly recommend.

VIP Hearing Solutions Eastcote

Audiology

I received excellent person centred care. I came for wax removal and discovered I had an ear infection that needed treatment first. The audiologist was very helpful and gave me a referral letter to see the Doctor and once the infection has cleared I could return to complete the wax removal . The Receptionist was welcoming , friendly and helpful from my first phone and on my two visits . Thank you

Dr. Lauren Colquhoun

General Practitioner

Dr Colquhoun was absolutely brilliant. She took the time to really listen and understand everything I’ve been going through, and never once made the appointment feel rushed. Her calm, thoughtful approach instantly put me at ease, and I left feeling supported, informed, and confident about my next steps. I can’t recommend her enough for anyone looking for genuine, compassionate care.

Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

This time I had a video/Zoom call with my consultant. I have replied to previous questions according to my previous experiences when being seen face to face.. As always the Cleveland Clinic makes all medical situations as pleasant as possible …every question I had was answered completely and fully in “layman’s” terms.. It is reassuring to be a patient at The Cleveland Clinic.

Dr Timothy Ho

Respiratory Doctor

Dr Ho, gave me a thorough examination, an existing Sarcoidosis condition, caught up my airflow results, greatly improved thanks to a Foster inhaler, asthma test, even down for an Xray to check my interstellar chest. The Dr always explains what he is doing and why, then we discuss the way forward. A great Dr, who has really helped me with my health. Its appreciated.

Well Life Clinic Oxted

Allergy Medicine, Clinical Genetics, + 12 more

I highly recommend the staff and practice. The doctors are kind thoughtful caring and holistic in their approach to your health. They are reassuring and proactive in their care. The support staff are efficient kind and welcoming, My experiences are first class and I am grateful to have their support and help when I have been feeling unwell and feeling concerned.

Eve Clinic

Osteopathy

Luciane Alberto at Eve Clinic runs a best in class practice. I have received a well-woman's osteopathic treatment from Luciane, relating in particular to the pelvic floor. In addition to feeling safe and cared for, I feel revitalised in body and mind - that is no small matter. Thank you so much for the healing and care that you bring me and all of us!

I visited this clinic as I had terrible sciatica down my right leg and lower back pain. The osteopath was brilliant. Very helpful, knowledgeable and I have had 3 treatments so far and seen a huge improvement in my symptoms. I am back at work and able to enjoy life more. Thank you Mark for your treatments. I highly recommend this practice.

Mr Stephen Tai

Orthopaedic Surgeon

I had several conversations with Mr Tai before my hip replacement and I was fully confident I was in good hands. He talked through everything and answered all questions / concerns I had. Recovery has been amazing and I am very happy with the results. I would definitely recommend and will be returning for my other hip when the time comes.