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John Flynn Opticians

Optometry

I recently visited John Flynn Opticians for my 2-yearly eye exam. Dr Janjua is always incredibly thorough in the eye exam, explaining each step and answering all my questions with patience. He takes the time to discuss my prescription in detail and also the variety of lens options available such as anti-fatigue, blue light reduction and anti-glare. I work in the computing industry and having the right eyewear makes the difference between a good day and one where you’re severely tired at the end of it. Dr Janjua’s expertise and attention to detail makes sure you’re confident it will be a good day. Dr Janjua is also supported by an amazing team. Everybody is welcoming and professional, making the entire process seamless and comfortable. I only needed new lenses this time which will be fixed to my existing frames, but when new frames have been required they’ve helped me choose the perfect frames that not only suit my style, but also feel comfortable. What really stands out is the personalised care and attention I received. Dr Janjua and the team genuinely care about your eye health and it shows. I highly recommend Dr Janjua and the team to anyone in need of eye care.

Mr Simon Jennings

Orthopaedic Surgeon

After a fall abroad I had surgery to mend a broken hip. Months later, the knee that I had twisted in the fall, refused to bend despite periods of rest, physio and even a steroid injection. Following an MRI to see whether there was any structural cause of the extreme stiffness, Mr Jennings recommended a manipulation of the knee under anaesthetic to release some of the stiffness, and to inject it with local anaesthetic and steroid to control pain and enhance recovery. As forewarned, the MUA and injection was immediately followed by intensive physiotherapy. The very quick procedure was successful, and I have regained much of the mobility I had lost since the accident, massively improving my quality of life. Mr Jennings is easy to talk to and has a very confident and reassuring manner. He provided clear explanations of the problem and his plan to treat it. Mr Jennings clearly has the knowledge and experience to identify less common problems. Thank you so much.

Mr Anwar Jafri

Orthopaedic Surgeon

I recently had a full right hip replacement. It is the first time I have undergone surgery so was obviously slightly apprehensive. From the initial meeting with Mr Jafri everything was explained comprehensively and my concerns were listened to and answered in a manner that left me feeling more confident. The pre surgery admissions team were all friendly and efficient and went out of their way to make me comfortable and took my fear of needles into account. The surgery team were very friendly ,supportive and professional. The operation went smoothly and the aftercare was excellent, from pain management to food and chat. The pain after surgery was a lot less than I had been experiencing with my arthritic hip so I was delighted. The same level of care was extended through recovery and physio and 8 weeks later I'm mobile and moving comfortably. Cannot fault the whole experience from start to finish.

Mr Rikki Mistry

Plastic Surgeon

I would like to take the opportunity to thank Mr Mistry for the fantastic surgery that he performed on my right thumb. I am now pain free in the right thumb and it is in a much better position after many years of discomfort and being told nothing could be done . I could not fault my treatment from start to finish at the Spire Alexander Hospital. One thing that would just make it absolutely perfect is if in the coming months it would be possible to consider having the hand therapist attached to the Alexandra so that the procedure is started and finished at the one Hospital. Whilst MCH hand therapist we're very quick and helpful it was very difficult getting in touch with them if you had a problem with the splint etc . I do think that it would just help to make people feel a lot more secure if as I say it was all under the one Hospital.

HCA Healthcare UK The Wellington Hospital

Gastroenterology, General Practice (GP), + 10 more

Mr Sayal made sure I understood every step of the healing process and gave practical guidance that helped me avoid setbacks and manage my recovery safely. His follow-up checks were reassuring, and he always took the time to answer my questions with patience and genuine concern. Thanks to his thorough aftercare and compassionate approach, I felt supported every step of the way. I’m extremely grateful for the outstanding post-operative care he provided.

Poland Medical

Cardiology, Dentistry, + 12 more

I am very pleased with the service at Poland Medical. The staff are friendly, helpful and always professional. The reception team is well-organised, and appointments run smoothly without long waiting times. The doctors take their time, explain everything clearly and make you feel comfortable and well cared for. The whole clinic is clean and welcoming. I highly recommend Poland Medical to anyone looking for reliable and high-quality medical care

The McIndoe Centre

Plastic Surgery, Cosmetic (Aesthetic) Medicine, + 3 more

I'm not sure what I was expecting, but welcomed the opportunity to talk to the doctor during the visit. The written report, following the verbal followup was not of much use to me as it was written in medical ' code'. Had I had the written table of results to hand before the verbal feedback phone call, it would have permitted me to ask what areas denoted as being H /L were about and how I might make changes if any were possible.

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

From the consultation to the end results, Mr Mohan was professional and responsive. He has a skill of recognising what needs to be done for my frame and body shape. I no longer have loose skin and have a flat tummy (wearing size 8-10!). The opportunity to have two consultants operating in their expert fields meant I got the best results. I would strongly recommend the Abdominal Wall Clinic.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

I had a phone call consultation - so please Ignore cleanliness rating -there wasn't a N/A option. Fantastic to get same day consultation with clinician who clearly understood what id been through. Helpful and interesting information regarding trial data. Delighted and relieved to get offered the vaccine and received excellent support from PA Victoria. Many thanks

Nightingale Hospital

Nursing, Nutrition, + 2 more

Nightingale Hospital is exceptionally well run. The staff are consistently professional and attentive, the food is surprisingly good, and the facility itself is organised to a high standard. The programming is thoughtful and genuinely effective, and the level of clinical support is superb. Overall, it’s a high-quality environment for focused treatment and recovery.

Excellent team . Everyone is so welcoming, warm and professional. Timing is perfect, all doctors, nurses and staff are wonderful. I especially would like to thank Alex Olayo, the exceptional and wonderful nurse: she was with me every step of the way to recovery. Always keen to help, warm, supportive and caring. She made it all so much easier for me.

Dr Surya Panicker Rajeev

Diabetes & Endocrinology Specialist

Dr Rajeev was so lovely and put my mind at ease, talked me through blood levels she would expect ect. I had bloods taken today to save me driving back over to get them done another time. Dr Rajeev made me feel heard, reading all the notes I had prepared. I was talked through the steps that would be taken ect. Very happy with my appointment

Dr Ashley Chisholm

Dentist

Ashley was welcoming, reassuring and highly professional. She took the time to understand my dental history and give me a clear and informative dental routine. She was particularly good with my 4 year old daughter, involving her and making the whole experience easy from a parents perspective.

Mr Rahul Bhattacharyya

Orthopaedic Surgeon

I had an acl reconstruction surgery with Dr Bhattacharya and he was great throughout the entire process of the surgery. He was very clear on what was going to happen and didn’t miss out any detail of what the surgery will look like and what the outcome of the surgery will be. He was brilliant

Mr David James

General Surgeon

David and his team did an excellent job in mixing professionalism with a friendly, warm and welcoming approach. This made what is a very intimate procedure far more comfortable than I imagined it would be. I thank him and the team for their brilliant service.

Professor Ben Turney

Urologist

My recent visit was a follow up to an MRI and Ultrasound scan forming part of my active surveillance for prostate cancer. Ben was as ever very easy to talk to and reassuring in his explanation of potential issues and outcomes.