Find your trusted Doctor

Dr Emily Lord

Sexual Health Doctor

After 3 years of ongoing symptoms, countless tests and multiple gynaecologists, I had completely given up hope of ever finding a solution to my problem. I lost track of how many times I was told someone didn’t know what the problem actually was, what to do to resolve it or would even ask me what I thought the next steps should be… It had such a major impact on so many areas of my life. However, when I found Dr Lord’s website and saw that she was a true authority on recurrent, treatment-resistant thrush, I finally allowed myself to hope again! Her wonderful Private Secretary, Toyah, was so kind and empathetic and went above and beyond to get me in quickly for an initial consultation. Then when I met with Emily I was blown away by every element of her approach – the holistic evaluation of my situation, the fact that even in a short time she had read my full medical history, the way she was incredibly thorough and knowledgeable whilst still being funny, caring, understanding and down-to-earth, and the clear way she laid out my treatment plan and next steps. She is clearly very passionate about helping women with this unique problem and is also at the forefront of treatment options and solutions to get people back to being happy and healthy again! After years of feeling frustrated, confused and at a complete loss as to what to do next, within 45 minutes with Emily I had a full treatment plan and reassurance that she'd be there for me until we had the right solution. If I could give her 6 stars I would, she’s one in a million and by far the best experience I’ve ever had with a medical professional.

Spire Harpenden Hospital

Whilst time waiting to see Mr Khan was very quick , if I'd arrived any later I wouldn't have completed my check in and, I arrived more than the recommended 15 mins early more staff on reception required plus I don't think self checking in on tablets helps , whilst fine for me others clearly needed help.After seeing Mr Khan I needed follow up appointments for a scan and,blood/urine tests . Having waited at 1 reception for 15 minutes area to make an appointment for the tests to be brusquely told to go and make my scan appointment as it "Would save time" .When I'm 2 away from the desk don't think it was about saving my time.Then wait at the radiology department reception for another 15 minutes as only 1 person on reception, told they'll need to check with the radiologist and, would call me today as yet they haven't. Return to main outpatient reception to book tests and, amazingly I've now got 6 people in front of me ...finally get to the desk to be told can't do blood test as no one there to do them .Now had there been but because of time wasted there no longer was ? Not impressed by The Spire on this occasion, Mr Khan yes , but everything else no .

Practice Plus Group Hospital, Emersons Green

Dentistry, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 6 more

I always have a good experience when visiting the practice. The staff are always friendly. However, on the last visit I think there are things you guys need to review. I was in for a gel injection into my knee which was being carried out by Mr Dehne in the theatre. He had previously confirmed that it would be a simple procedure and that after a short time I would be fine to drive home. However, on arrival it was clear that the team believed I was in for a knee replacement. I was shown to my own room, asked to select from the menu for the following day, and given medication that I assume I didn't require! Further more, the team were loathed to let me drive home and I had to wait a couple of hours until they could check with Mr Dehne that it would be ok as all the paperwork confirmed otherwise. The theatre staff were double checking with me the reason for my visit so there was a checking procedure in place but you may need to review why there was confusion in the first place.

Dr Thiraviyam Elumalai

Oncologist

I met Dr Elumalai first at Addenbrookes where he was reviewing all the tests and scans I had received there. He advised that if I had medical insurance he would recommend Genesis Care where the radiotherapy treatment could be carried out immediately rather than wait several months in the NHS queue. Other benefits were the insertion of a spacer gel to protect the rectum and minimise side effects. Also Genesis could provide the latest hormone treatment tablet, Abiraterone, which was not yet available on the NHS. At follow up meetings at Genesis, Newmarket, Dr Elumalai had all the test and treatment details available on his computer and could answer all my questions. He has provided reassurance regarding the long term effectiveness of the treatment and at the last meeting confirmed that my cancer was now in remission.

Cooden Medical Group

Cosmetic (Aesthetic) Medicine, Dermatology, + 4 more

This was a follow-up appointment. It should have been after 2 weeks but because the practitioner works very part-time this wasn’t possible. She then said I should have been in sooner! Treatment not as successful as with past practitioners before we moved to this area (I had brought records to first appointment but she had suggested a different approach). Further treatment offered on the day of the follow-up but I felt the practitioner was getting very defensive and I was losing confidence, so I declined. When I was waiting to go in someone else was trying to book a follow-up appointment. When she couldn’t get one desk staff said it probably didn’t matter as most people don’t need it! This clinic suits me location wise but unfortunately this wasn’t a great experience so I won’t go back.

Mr Shiyam Nizar

General Surgeon

I was very fortunate to have my care under Mr Nizar. The Care provided from start to finish was of the highest of standards. Going above and beyond on several occasions. Mr Nizar and his team carefully explained my recent surgery and the several possible outcomes and plans around them. Any questions or queries I had, Mr Nizar was able to answer them very professionally and in terms I was able to understand. He was very thorough with pre op plans and scans, and consulting me through the steps. I cannot thank Mr Nizar and his team enough for helping me through these health problems, and getting my life back on track!

Moorgate Andrology

Obstetrics & Gynaecology, Urology

Dont trust this doctor had Penis enlargement surgery with dr nenad on august i have lost almost 1 inch of erect lenght. I didnt get 1 inch soft guarented lenght plus lost almost 1 inch erect my surgery time was at 2pm i had the surgery at 7pm! And doctor nowhere to be seen. Its been 4 months now having erection problems i never had erection problem and still having pains. Doctor nenad is now telling me i can get my size back if i use traction device useless. If you really want to do it my advice is penis fillers. Dont let them damage your penis.

Spire Cambridge Lea Hospital

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 19 more

No problems with check in or with the meeting with Mr Krkovic. However the hospital is showing signs of neglect. The loo in the corridor outside Trinity Suite had no paper towels and and a completely overflowed waste bin. The coffee machine in Trinity was broken in October and is still broken in January. The former quite serious, the latter not serious but to be not fixed over so many months suggests neglect and that always raises the possibility that things I can't see are also neglected. SIte management needs shake-up.

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

I had an online meeting with Gayle which was really helpful, much more relaxed than expected whilst including an in-depth exploration of my test results, health issues, and their timeline and effects on my life. Gayle is polite, respectful, understanding, and easy to talk to, as well as thorough and interested to understand and create a full picture. She’s very knowledgeable in a range of areas and made various links between results and possible causes. I look forward to continuing my health improvement with her support.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

I am a new patient at No.1 Hatfield and my recent visit was to the physioloy department in relation to an ankle problem. The physiologist was kind and easy to talk to and clearly explained the prolem I have to me and gave me a routine of exercises to perform with a follow up appointment to attend in a fortnght's time, this being part of a booked 6 week course. My daughter who came with me and I were very pleased with appointment experience and would recommend the hospital to anyone who might ask about it.

Mr Leonidas Vachtsevanos

Orthopaedic Surgeon

Having had a full left knee replacement, I couldn't speak more highly of Mr Leo. It's a big operation, and it requires a surgeon who is extremely competent in what he does. His homework beforehand, which he did very thoroughly in sizing the new knee, and his aftercare was 100%. Together with that, he explained everything that was going to happen, did happen, and he has a very reassuring and empathetic manner, which is also very important. Couldn't recommend him more!

Pure Sports Medicine - Moorgate

Nutrition, Osteopathy, + 4 more

I had a few appointments with Chris Coldicott for tennis elbow. I found Chris to be extremely professional, properly investigating the nature of the problem before demonstrating a range of strengthening exercises and some other remedial action that I could take. Chris is an ideal physio to be assigned as he's friendly, genuine and makes you feel at ease. My tennis elbow has significantly improved since following the course of action he recommended.

Mr Soo Park

Ophthalmologist

I was expecting more commentary during the procedure. I was uncertain about what the correct protocol was and did not want to disrupt the operation. However, I would have appreciated more commentary so that I knew what was happening, or else an explanation that this commentary could not be offered.

Dr Conrad von Stempel

Radiologist

It was a telephone consultation following a referral by Mr Morley from Parkside. Dr von STempel had obviously familiarized himself with the history of the case and was well prepared and happy to discuss the procedure and any possible side effects with me.

Mr Raf Niziol

Oral & Maxillofacial Surgeon

Had wisdom tooth and jaw cyst removal. No issues. Professional throughout and convenient. Was Alberto have everything done on the same day.

Dr Dionysis Papadatos-Pastos

Oncologist

My consultant is always straight forward in conversation and assessment, which inspires confidence in his care