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Mr Kyle Gilmour

Obstetrician & Gynaecologist

Dr Gilmour was amazing cannot fault him at all he was professional and very thourough. The nursing staff were appalling at the Alexandra Hospital i came out of recovery in agony pain level 20/10 i then was last seen by a nurse at 8pm where i asked for pain releif i was given 1 tramadol i take 8 tramadol daily for the chronic pain i am in so i knew one tramadol would do nothing. It got to half past 8 and i was crying because of the pain i was in thats when i was given 2 morphine tablets. That was the last time i saw a nurse until i buzzed again at 1am for more pain releif i then didnt see a nurse until 7.30 am when i buzzed again for pain releif and was given 2 paracetamol which i didnt even entertain the nurse told me to take it and she would get me the morphine tablets i had taken in the night which she did half an hour later i had my blood pressure taken at 7.30am thats the only time i had it taken since 8pm the previous evening no one checked on me all night i asked at 8pm if someone could help me to the toilet and the nurse took the pumps off my legs and threw them on the floor where they were still lying this morning she watched me walk to the loo and when i came out she had gone. I have had many operations over the years and this was the worse care i have ever received you cant even call it care. Mr Gilmour was amazing it was the aftercare that was shocking. I got sent home without a discharge summary from nurse as she got me a wheelchair and said i could leave once it arrived she then rang me when i got home to say she was coming to find me to give me my discharge summary but i had left she watched me get wheeled out of the ward and said that there was nothing else to go through before i left as i had tramadol at home. Considering i have just had major surgery on my womb etc its appalling.

Mr Graeme Glass

Plastic Surgeon

Our son had a frontal nasal dermoid; a large tumour within his nasal bone that prevented his nose from forming properly. We spent months searching around the world for a specialist who could truly help him. The moment we met Dr. Glass, we knew we were finally in the right hands. His expertise, calm approach and depth of knowledge were immediately clear. After eight months of misdiagnosis, he understood exactly what our son was dealing with and how to correct it. For the first time, we finally felt safe and hopeful. Beyond his world-class skill, his kindness, reassurance and guidance made us feel completely supported throughout the entire process. What we never expected was just how extraordinary the result would be. Our son’s nose has been beautifully and expertly transformed - the scar is tiny and healing incredibly well, and the change has been life-changing for him and for us. We truly still can’t believe how amazing the outcome is, and we honestly can’t stop smiling. After such a challenging and emotional year, Dr. Glass gave us the most positive experience we could have hoped for. We cannot thank him enough and would recommend him without hesitation. To us, he will always be a hero.

Cleveland Clinic London

Anaesthetics, Cardiology, + 10 more

Excellent care - Cannot fault how Ms Adams and Mr Parker and their teams looked after my mother before, during and after her operation. We paid personally for the operation (~£40k) but our experience with the billing and payments and the wider admin team is in a complete mess. We had to pay up front for everything prior to admission, which was ok, but unexpected (could have been better communicated to us, rather than a sentence lost in some paperwork), and fairly sure the insurance companies which they usually deal with wouldn't do this. One of the payments/billing team then visited my mother in her hospital bed, 4 days after a major abdominal surgery and started demanding more money verbally (to be paid that evening/the next day) with no paperwork/invoice/backup). Some things weren't done as part of the operation and the Consultant messaged us to say that it should be discounted, but no adjustment has been made. I have requested detailed backup on numerous occasions, and nothing has come through. A real shame that the medical and care team have been let down by the Cleveland back office on this occasion.

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I endured a horrific accident about 10 years ago when I fell (I believe due to a drink being spiked) and fractured two of my front teeth, one so badly that I had to have root canal work done and a crown fitted, I was devastated to learn that the root canal had failed and had caused an infection which would require further and costly dental work. The staff at Vermilion couldn't have done any better in how they treated me throughout the course of treatment which spanned 3 months. Dr Treagus in particular, must be highly commended, as despite his struggles in drilling through the crown (due to metalwork within the crown) to enable him to carry out the treatment, persevered and kept me informed at every stage, detailing worst case scenarios and explaining very directly what my options were. He and his colleagues managed to create a calm, and at times humorous environment which really helped to take my mind off the seriousness of what needed to be done and what could go wrong. I highly recommend the practice for their professionalism, and sheer determination to achieve a good outcome for me.

GenesisCare Birmingham

Oncology

I have handed over my DVLA medical frm enquiry in more than 28 days but do not get the response nad this is giving me a frustration because the form should be returned back to DVLA to be approved job opportunityie whixh was wrongly terminated with wrong inormation that violated my human rights and my rights to work and I need this form compleed or need option that they rely on to delay my form and my job opportunity or this mater would need to be reviewed by the court as I repote to the police becuase I feel very upset about this delay and he words which the receiptionist told me that indicated to be valued as minor when telling me to wait for 28 dqys which I already waited but did not get what I was suppose to get because I am a black person ccording to my thoughts and the way the receiptionist told me,. I have ot rights to stay , work unlimited in the UK but now ben reduced my job opportunity by delaying the process that should take me to work like everyone.

St John & St Elizabeth Hospital

Paediatric Cardiology, Cardiology, + 33 more

I can’t recommend Mr. Richard Scawn highly enough. Before meeting him, I had seen three other surgeons and even booked the operation twice but ended up cancelling because I didn’t feel fully confident. From my very first appointment with Richard, everything felt different. He was calm, kind, and incredibly reassuring — never pushy, never rushed — and both my husband and I instantly felt we were in safe hands. I trusted him completely, and I’m so glad I did. I’m now three weeks post–lower lid blepharoplasty and absolutely over the moon with the results. My bruising was minimal and disappeared quickly, and the scar line is genuinely impeccable. I’m 39, so my skin is still fairly young, but even with a magnifying mirror I cannot see the incision. The work Richard has done is truly amazing. If you’re considering this surgery, I would wholeheartedly recommend Mr. Richard Scawn. I couldn’t be happier with my experience or the outcome.

Mr Saif Ul Islam

Orthopaedic Surgeon

I had a hip replacement in 2011 at just 47 years of age. For two years it was good but then became problematic. I revisited my original surgeon on numerous occasions, had numerous X rays, scans and injections but to no avail. After some 7/8 years of this I was removed from list as I was told there was no issue with the hip itself. Some 2 years later the pain had gotten worse and so I referred myself back to Broadgreen Hospital. Fortunately for me this time under Mr UI Islam. He reviewed scans, X rays etc and quickly identified that hip joint had dropped hence the issues I was having. He explained the potential risks of further surgery and we decided it was worth the risk. 3 days after surgery in what he tells me was a fairly complex operation I was out of hospital. Hip is better than it has been in 15 years. I am so grateful to Mr UI Islam and could not speak highly enough of him. I have a life back because of him.

OSD Healthcare

Pain Management, Breast Surgery, + 47 more

I was seen at breast clinic as a precautionary investigation I was nervous but I was met with such friendly natural staff which instantlymmade me feel at ease i was checked by the Dr then sent for a mammogram and then aent for an Uktrasound scan I am pleased to report that everything was normal and no concerns I thanked the dr profusely when he told me that everything was normal and i spoke highly to him about my having all the results within the time i was there I cannot thank you enough and thank the NHS for sending me there as I would not have ever wanted to wait for breast cancer screening results so to have them on the same night was so reassuring Thank you a nmillion times S

Dr James Gamble

Cardiologist

Dr Gamble has been a real life saver from the moment he installed my pacemaker 4 months ago. A recent bacterial chest infection has caused me a setback in my open heart surgery rehabilitation, however Dr Gamble has thoroughly checked my heart and pacemaker via ECG and Echo' data and I am re-assured that I am on the mend again. He has explained the issues around my medication and I have complete faith in his guidance and recommendations. He explains things in easy to understand terms and answers honestly all queries raised. I will be booking a follow-up consultation with Dr Gamble again in 6 months time.

Dr. Anna Nuttall

Rheumatologist

Thank you very much for your clear explanations, for explaining that a diagnosis / treatment is not necessarily a black and white thing, for taking the time to answer my questions and for providing advice. Your predecessor (not Dr Wamuo, who was brilliant with me over the phone) mentioned there was absolutely nothing to do with osteoarthritis. I can take the truth, but that sounded rather definite for something that involves inflammation. Thanks for at least trying something and advising physio and turmeric. I very much appreciate it.

Dr Jaya Parikh

Fertility Medicine

We returned to Jaya Parikh for both of our IVF journeys, and we are now parents to two healthy, beautiful boys. From the very first consultation, they made us feel safe, informed, and genuinely cared for. Their approach was evidence-based yet personalised, and they always took the time to explain every stage clearly. The support from the team—from nurses to embryologists—was exceptional. Our experience has been life-changing, and we are deeply grateful. We would highly recommend Dr Jaya Parikh to anyone considering IVF.

Spencer Private Hospital Ashford

Pain Management, Audiology, + 11 more

I have been coming for a few years now and have always been happy. However yesterday you had a receptionist that I have not met before who I found to be very abrupt, rude and unhelpful. She told me that I could not book a 4pm appointment as you don't do this. However I have always had a 4pm appointment. She said that she would book me for 4pm, but said that the clinic may be closed and I may not be seen. I usually deal with a very lovely lady called Michaela and this has never been an issue.

The Princess Grace Hospital Outpatients

Diagnostics & Testing, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 7 more

The hospital itself was great and senior nursing staff on the day were informative and professional. My anaesthetist was phenomenal as was my amazing surgeon. However I had a bad experience with one of the health care assistants who wouldn’t let me use the bathroom and led to a bit of a weird experience. Plus when I got my stitches out two weeks later the nurse couldn’t see the stitches and she gave the tweezer to my fiancé who actually ended up getting the final ones out.

MUMS - Midlands Ultrasound and Medical Services

Allergy Medicine, Breast Surgery, + 31 more

Oh my Davide was fantastic for our gender scan. We got to see way more than we anticipated, its little arms, legs, everything was explained to us, got to hear the heartbeat and have a usb to keep the memories. I highly recommend a private scan. We are planning to come back around 26 weeks and maybe again in the 30s as it can be quite some time between scans on NHS. Honestly highly recommend, friendly, open to questions and amazingly professional! Thank you!

᠎ Elizabeth Kyriacos

Dietitians

When Liz explained the reintroduction phase of the FODMAP diet to me, I felt very emotional as it explained why I couldn’t pinpoint what has been wrong with me for half of my life. Liz was really attentive & reassured me that I wasn’t being in any way dramatic. I felt so comfortable talking through the process with her & am looking forward to touching base again when I’ve completed this phase of the diet.

Mr Billy Jowett

Orthopaedic Surgeon

I give a 5 star rating I was pleasantly surprised by the friendly ness of the staff, the cleanliness of the clinic, the appointment I had with Mr Jowett was clear and precise all questions were answered in detail and I understood everything he told me, Im glad I went as I know that I got positive answers from someone that actually knows what they are talking about