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Hormone Health

General Practice (GP), Obstetrics & Gynaecology

When booking the consultation with Nick Panay, the earliest available date was 2 months in advance. I was required to pay the full £395 under pressure at time, being told that the consultation would be lost unless I paid by 5pm. My understanding that this appointment would be for specialist, in-depth input tailored to a complex clinical history. Given that context, I was disappointed that the consultation felt limited to a reiteration of guideline-based recommendations, with little opportunity to explore causation, individual nuance, or the specific questions I had prepared. At several points during the consultation, I felt that my questions were closed down rather than explored, and the overall tone felt more directive than supportive. Given my long and complex medical history, I had hoped for a more compassionate and collaborative approach. Instead, I left the consultation feeling unheard and dismissed, which was distressing. I had hoped for greater depth and collaborative discussion, particularly in light of the significant upfront cost. I was given no additional value beyond what I already knew and was told in any case, that I required a further consultation to finalise a treatment plan. I have been in contact with the practice and explained that the consultation did not meet the reasonable expectations set by the cost, structure, or positioning of this service. I appreciate that since, I have received a considered response from the Practice Manager and the consultation and fee are being reviewed.

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 31 more

We went today for our gender scan. The waiting room was lovely and was nice to have a drink and biscuit whilst waiting. We were early and went in not long after our appointment time. Once in the scan the two ladies were lovely and so friendly. Our baby was being difficult and didn’t want us to see what gender they were. They checked everything else for us and did all the measurements and checks which we were grateful for. The ladies did everything they could to not have our journey wasted. I first was sent for a wee, then a walk and a hot drink. Baby was still sitting cross legged whilst cuddling the cord so told us to go shopping and then come back. Once arriving back the lady told us to sit and wait and she’ll come get us once she could. Wasn’t waiting long and went back in. Finally was able to see our babies gender. The Ladies loved seeing our baby, laughed with us about their movements as they were active and couldn’t reassure us more that our baby was happy and healthy. Thank you so much for a wonderful experience. We didn’t have the best first experience with NHS but this had made up for it. Will forever recommend this place to friends and family.

Dr Venkataswamy Mahesh

Gastroenterologist

This doctor (Mahesh) has completely transformed life with chronic constipation. The appointment started with a really thorough, calm discussion of a long history of symptoms, and for the first time everything felt properly listened to and joined up. The examination was focused and not excessive, just what was needed to work out the next steps. The colonoscopy was explained clearly beforehand, carried out gently, and felt very safe throughout, with clear results and what they meant. Afterwards, a newer laxative was recommended alongside very practical dietary changes and pre‑/probiotic advice, all tailored to day‑to‑day routines rather than some leaflets. ​ Since then, bowel habits have improved dramatically, pain and bloating are so much better, and normal life feels possible again. It genuinely feels like someone finally understood the problem and offered a long‑term plan rather than a quick fix, and I have a huge gratitude for the care and expertise given.

Mr Mark Farndon

Orthopaedic Surgeon

I have had several operations under the care of Mr Farndon over the years and I have recently undergone a full knee replacement under his care. Mr Farndon is very professional, caring and always has time to listen to your concerns. Mr Farndon came to see me after the operation explaining everything to me and also visited the next day. All the staff at the Duchy were efficient and caring. With the expertise and continual care by Mr Farndon and his team I am on the road to recovery and I would certainly recommended Mr Farndon as I have already done to family and friends.

Mental Health Dietitians

Dietitian

I have been Sophie’s client for the last 6 months. In that time I have felt my relationship with food and my confidence in myself grow. She has helped me change the beliefs I hold about food and helped me on the road to recovery from anorexia. As an autistic person, I have struggled in the past with connecting with health professionals but Sophie adapts the sessions to meet my needs. She always sends notes after our sessions which is useful in making sure I keep track of what I should be doing.

Dr. Wisam Alwan

Dermatologist

I recently visited Dr Alwan for some assistance with a lower leg rash that was significantly impacting me and I needed answers as to what it was and how it could be treated. Dr Alwan was very understanding and took time to listen to my history and concerns as well as asked helpful questions. I left with a diagnosis and treatment plan which were clearly explained and felt a lot better in myself after the appointment. Thank you very much.

Miss Alex Hazlerigg

Orthopaedic Surgeon

During the operation, Miss Hazlerigg put me at my ease and since I expressed interest in the procedures, she explained what she was doing throughout the operation and why. There was also a nurse by my side who I assume was there to distract my attention if i showed signs of worry. The operation has been successful. Miss Hazlerigg on my aftercare visit, explained what to expect in my further recovery an answered all my questions.

Marris Medical

Pain Management, Breast Surgery, + 5 more

Marris Medical were great from start to end. Booking the appointment was easy, with friendly staff. On the day of the appointment I was taken in earlier, the MRI procedure was explained and completed with ease. I was told I would get my report in 24-48 hours (over the festive period) however received it the same day in the afternoon. I would highly recommend them. I would definitely use them again if needed.

Dr Azhar Janmohamed

General Practitioner

I had been feeling unwell for some time and was beginning to lose confidence that anyone would really help me. Dr Azhar Janmohamed changed that completely. He listened carefully, looked at the whole picture, and finally gave me clarity and hope. His follow up and genuine concern made me feel supported long after the appointment ended. It is rare to meet a doctor who makes you feel so deeply cared for.

Deanbrook Practice

General Practice (GP)

I saw the GP within an hour of calling. GP was friendly, confident and extremely competent. I was able to discuss the medication options and I felt part of the process in a very positive way. I cannot recommend the Practice highly enough. Within 2 hours of seeing GP, collecting the prescription and taking it I felt relief and felt on the road to recovery. Thank you

Mr Nikolaos Panagiotopoulos

Cardiothoracic Surgeon

My recent appointment with Mr Nik Panagiotopoulos was following a procedure he had undertaken. As always he exuded confidence. His professionalism, caring attitude and desire for patients to understand step by step their treatment make him an outstanding consultant. Thank you Nik, I am so fortunate to have had you as my consultant.

Dr Arghya Sarkhel

Psychiatrist

Dr Sarkhel is an excellent psychiatrist for ADHD treatment. The assessment was thorough, the treatment plan was clear and tailored, and medication was managed carefully with regular follow-ups. I felt genuinely listened to, and the support has made a noticeable improvement to my focus and day-to-day functioning. Highly recommended.

Cleveland Clinic London

Vascular Surgery, Gastroenterology, + 10 more

Actually I thank Allah and the doctor that referred me to this wonderful Cleveland clinic in London. Because I have never been treated with care and respect in any hospita like what I have experienced i hope you guys will continue like that regardless the condition of the patient. Please keep it up Thanks l

The Harborne Hospital, part of HCA Healthcare UK

Cardiology, Gastroenterology, + 10 more

Recently attended HCA Harborne as an inpatient. Every member of staff from the nurses, the caterers and the cleaner was incredibly professional. Nice room which was, as you’d expect, spotless. Nobody wants to be in hospital but HCA make the whole experience a stress free as possible

Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

My experience has been life changing. The program has been incredible and helped me work through problems I didn’t see as possible to solve. The staff and team are incredible and helped at every possible opportunity. Couldn’t say anything bad about the place if I tried.

Mr Paolo Bosco

Cardiothoracic Surgeon

I had an MV repair in late October 25. I was in St Thomas' care for almost 11 days. The care, friendliness and expertise was beyond my expectations. Mr Bosco is a very caring surgeon, he visited my bedside almost every day to check on my progress.