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London Trusted Therapy Harley Street

Clinical Psychology, Hypnotherapy, + 1 more

⭐⭐⭐⭐⭐ 5/5 — Exceptional Experience at London Trusted Therapy, Harley Street My recent visit to London Trusted Therapy on Harley Street was an experience that genuinely stood out for its professionalism, warmth, and depth of care. From the moment I stepped inside, the environment felt calm and thoughtfully designed, creating a sense of safety that made it easy to settle in. The reception area was quiet, classy and elegant, and the overall atmosphere conveyed a level of respect and attentiveness that immediately put me at ease. What truly elevated the experience was my session with Dr. Olena Edwards. Her approach combines exceptional clinical expertise with a rare ability to connect on a human level. Throughout the session, she listened with genuine presence, care and offered insights that were both clear and deeply resonant. Dr. Edwards has a remarkable talent for explaining complex emotional patterns in a way that feels accessible and empowering. Rather than offering generic guidance, she tailored the conversation to my specific concerns, helping me understand not just what I was feeling, but why — and what meaningful steps I could take moving forward. It’s evident that she brings both skill and heart to her work, and that combination makes a profound difference. The setting itself further enhanced the experience. The clinic is beautifully maintained — discreet, peaceful, and spotless. It’s the kind of space where you can slow down, breathe, and focus entirely on yourself without distraction. That sense of privacy and comfort made it easier to open up and engage fully in the session, and it reflects the high standards the practice upholds. Dr. Edwards is exceptional in her field, and I have yet to meet anyone whose expertise and compassion surpass hers. She brings a rare combination of skill, sincerity, and genuine humanity to her work. Her passion for her craft is evident in every interaction, and she approaches each session with openness and heartfelt dedication. She is deeply committed to helping you understand your challenges and supporting you through them with clarity and care. Overall, my experience at London Trusted Therapy was outstanding. The combination of a serene setting, a highly professional team, and the exceptional care provided by Dr. Edwards creates a therapeutic environment that feels both modern and deeply human. Whether you’re new to therapy or returning after some time, this clinic offers a level of support and expertise that truly stands out.

Pure Sports Medicine - Bank

Nutrition, Osteopathy, + 4 more

I would like to pass on my sincere thanks to Dr James Noake at Pure Sports Medicine for his ongoing efforts in diagnosing a long-standing misdiagnosed knee injury following several unsuccessful procedures. Dr Noake identified relevant pathology on imaging that, unfortunately, had been missed by several other private consultants elsewhere. He then carefully administered a diagnostic injection, taking considerable time to ensure pinpoint precision through a cyst and a very small joint space. Dr Noake is clearly a very busy and sought-after clinician, yet he ensured I received an extensive first face-to-face consultation, with ample time in clinic to explore the problem thoroughly using ultrasound. He also went above and beyond by reviewing both previous and updated MRI scans, speaking to me at short notice via Zoom call during the festive period in order to review images and discuss options. I found this attention to detail and direct liaison to be exceptional as more than once I have had to wait 6-weeks between appointments at other private clinics or hospitals. Dr Noake is clearly dedicated to his craft and approaches his work with diligence, precision, and honesty. From the first point of contact, he inspired confidence through his willingness to answer questions, think critically beyond the obvious, and work collaboratively to reach informed decisions. I would highly recommend Dr Noake to anyone seeking help with complex, long-standing, or less common knee or nerve-related injuries.

Practice Plus Group Hospital, Shepton Mallet

Ear Nose & Throat Surgery (ENT/Otolaryngology), General Surgery, + 5 more

Admin efficiency Things didn't get off to a great start when there seemed to be an issue regarding what my insurance would cover, even though I had received two confirmations from the insurer over the phone and one confirmation by email. I felt a bit like a criminal and that I was lying about the treatment being covered. In the end, the insurer had to phone Practice Plus direct to sort it out, because no-one would believe that I was telling the truth. I've never come across this problem before at the Spire or the Nuffield. Usually the admin trail works very smoothly. Cleanliness The carpet in the waiting area is dirty and is covered in tea/coffee stains. There were pubic hairs on the toilet seat in one of the toilets by the waiting area. Not great at all. Waiting Time I am a private patient and I usually use the Spire in Bristol or the Nuffield, which run to time. My appointment for an injection was 30minutes late. Unacceptable. Staff To be fair, some of the staff are lovely. But some of the staff are downright rude. When I went to speak to one of the receptionists after waiting for my appointment for over 20minutes, I simply asked to check that I was on the system. The answer "yes". Oh I said, it's just that I haven't been called yet. Is there a delay? The answer "yes" - and a roll of the eyes to say "yes and your problem with that is??" I have to have another appointment at some point, so let's hope that my next experience is better.

HCA Healthcare UK The Portland Hospital

Obstetrics & Gynaecology, Fertility Medicine, + 1 more

The Portland Hospital truly felt like a five-star hotel combined with exceptional medical care. From the moment we arrived, everything was calm, organised, and incredibly well run, making what can be an overwhelming experience feel reassuring and even enjoyable. The facilities are outstanding, the rooms are beautiful, and the level of comfort is unmatched — but what really makes The Portland special is the people. The care we received from the midwifery team was absolutely exceptional. In particular, midwives/nurses Lucy and Anna were truly wonderful. They were kind, attentive, reassuring, and incredibly supportive, always taking the time to check in, explain everything, and make us feel completely cared for. Their warmth and professionalism made such a difference to our experience and helped us feel confident and supported every step of the way. The aftercare was equally impressive, with genuine attention to both mother and baby. Every member of staff went above and beyond, and nothing ever felt rushed. We are so grateful for the outstanding care we received and would highly recommend The Portland Hospital to anyone looking for exceptional maternity care in a calm, luxurious, and supportive environment.

Dulwich Podiatry

Podiatry

Zack treated my son for deep verrucas caused by swimming, and I honestly couldn’t be happier with the care we received. The diagnosis and treatment were done in the same appointment, and everything was handled with so much care and professionalism. My son is 9 years old and was understandably nervous, but Zack was fantastic at keeping him calm, confident, and engaged throughout the treatment. He was reassuring, patient, and made the whole experience far less daunting. The treatment itself was quick and very well managed. We went back for a follow-up today and were given the all-clear, along with a top-up treatment to remove any remaining dead skin and ensure nothing was left behind. Zack explained everything clearly to both my son and me, which really empowered us and reassured us that this was the best course of action. Zack was excellent — funny, caring, and professional — exactly what you want, especially when treating a young child. I would highly recommend him without hesitation.

Queen Square Imaging Centre

Diagnostic Pathway – Cardiac, Imaging (Scans), + 3 more

Arrived fifteen minutes before the agreed appointment time as requested. Waited a further 20 minutes before being taken into the pre Investigation booth. Advised to remove certain clothing and jewellery which I did. Ifudbt catch what the nurse ? Assistant quite says as she spoke so quickly. A reversed to this a that. I waited in the booty a further 10 -15 minutes. I opened the door. No one around. I went back into reception as I didn’t know where I should be. Wondering whether I should have returned to the reception. An assistant checked my details. Then a further assistant arrived and took me back to the booth. Scan itself. Could not understand the therapist heard part but again so quick. But held in there. Need more clarity clearer instructions. Speak slowly.

Mr Robert Grounds

ENT Surgeon

Robert Grounds provided an exceptional initial consultation in respect of my ongoing balance issues following a stoke I suffered a year ago. His questioning to find out key areas of my background and relevance to balance issues was impressive. I was pleased that all initial balance tests were completed within the initial consultation and this left me with answers immediately to explain my condition. I was incredibly impressed to receive Robert Grounds full letter just a few hours later via. the portal with a detailed summary of his findings explained in very clear terms which was remarkable. Truly exceptional service from an amazing professional. Highly recommended.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

I had a check up and cleaning from the dentist Sonia. What a marvellous professional and friendly person. I am extremely nervous at dentist but Sonoa went above a beyond to make me at easy. She transmitted me calm and I'd never ever thought to feel calm at the dentist. I only hope she will not leave as well. I am so tired of OSD turnover of staff it's very stressful for me getting used to someone and than change it. Sonia is precious if I was OSD boss I'd do whatever I can to keep this kind of empathetic professional with me. Doc Sonia thank you from the bottom of my heart to make me feel special. THANK YOU Imma

Dr Raveen Kandan

Cardiologist

I have consulted with Dr Kandan several times since my bypass surgery, and have always found him to be courteous, knowledgeable and helpful in assisting with post surgery symptoms. He took time to listen and discuss various aspects of my cardio recovery, and took on board my comments and concerns, rather than simply issuing another prescription. He did amazing work in liaising with my GP in relation to cholesterol levels and my intolerance to certain statins, and that is now in a much better place thanks to him.

Knightsbridge Doctors

General Practice (GP), Imaging (Scans), + 5 more

Had an immigration medical appointment for Australia. I was running late and had to reschedule my AM appointment. Sent an email as the call option was automated message but the email was promptly replied and I was rebooked for the next available PM appointment. It meant I had to wait longer but they were swift to accommodate me and the services from reception to chest X-ray and GP examination was brilliant. I was offered the Polio vaccine and a painless blood tests. Overall I recommend 100%.

Venturi Cardiology

Cardiology

Dr Scott Murray was clear, compassionate, and very attentive throughout the appointment. He took time to listen, asked detailed questions about family history, and did not rush the consultation. All results were explained fully and in a way that was easy to understand. He described the condition clearly, answered questions carefully, and remained professional and engaged throughout. I felt listened to and reassured. I would highly recommend Dr Scott Murray as a cardiologist.

Spire Manchester Hospital

Orthopaedic Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 11 more

Spire Manchester Hospital provides an extremely well run and professional service. The reception team were friendly and efficient, the waiting areas were calm and clean, and the clinical staff showed real care and attention at every step. Communication was clear, appointments were organised on time, and the overall experience felt respectful and genuinely focused on patients. An excellent standard of healthcare that I would readily recommend to anyone.

GenesisCare Surrey

Oncology

All of the staff are so friendly, this whole experience has been made so much more positive because of them. The facilities are wonderful, it feels more like a hotel lounge than a waiting area. The refreshments and activities are thoughtful for not just the patients but also to those who may be attending with them. I feel incredibly supported by the whole team here, from a welcome every time at reception to treatment the experience is top.

Mr James Neffendorf

Ophthalmologist

I cannot fault my experience with Mr Neffendorf and his team on the day, all played their part to the full. My only negative comment is how disappointing it was that the procedure was cancelled three times, and at very short notice - whilst it was explained the postponements were due to emergencies, this does not help the mental wellbeing of those that have psychologically built themselves up for what is a traumatic operation.

Dr Arif Aslam

Dermatologist

My experience with Dr Islam, his team and the super sophisticated surgery was exceptional. From my initial contact right through until I walked out of the door cancer free after just 2 hours was astonishing. It was testament to the MOHS technique and Dr Aslam’s skill. The procedural care could not have been surpassed therefore I would not hesitate to recommend Dr Aslam. Ken M. - procedure date 8th December 2025

MUMS - Midlands Ultrasound and Medical Services

Sonography, Pain Management, + 37 more

Dear All, The Private consultation provided more patient-centred experience, because the system allows for significant time and autonomy that public services/NHS often cannot match. For that reason, the experience was highly better. Quick service of meeting the Doctor, same day having operation and less than a week a follow up face to face. Thanks to Dr Balachandran Sriram at MUM’S in Solihull. January 2026