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Cleveland Clinic Moorgate Outpatient Centre

Imaging (Scans), Cardiology, + 8 more

it's the Grosvenor Cleveland First experience Anweek today Monday i went for a blood test and Ultrasound both appointments were on time. The next day i had an appointment by phone some sort of registration ( by the way this was the 10!th registration ) Our life doesn't revolve over your hospital so many registrations what for and you still got it wrong it's frustrating and monotonous.) I would try and find an easier way for patients . let's go back to the phone registration the gentlemen tells me i have to do a blood test and a swap, i told him i was there yesterday and i did a blood test he told me that i have to go back as they forgot to do another blood test and the swap. Forgot i found that very unprofessional so on Wednesday i went back when the nurse took me she took me to the room did the blood test and another nurse came for then swap i was told i need to go and do and ECG a test that i wasn't aware of i became stressed and furious i turned to the poor nurse and said to her i am not doing an ECG and to cancel it. i found the whole situation unprofessional. Thursday arriving to the hospital' early in the morning' once again registration and then a Porter came and took' us to the room. a few minutes later the nurse came and of course another registeatiôn Room nice but no cupboard to hang your coat. it rains a lot in England we wear coats .My surgeon came and explained the procedure and few minutes after he left went down for the operation all well to this point Eventually i was up and nurses came to check all was well Food Menu is very unhealthy no salad no fruit juices i would suggest you get a dietician it's shameful your Menu I was discharged by Professor Hakim at around 3:30' the nurse went to get the discharge letter and told me that i have an MRI at five i told her to cancel it no need for MRI after the operation When i came to leave nobody told me what i had to do was given some plasters and i asked if i could have a shower n was told not today tomorrow i went to the desk on my way out to query an extra bill i wanted to know what it was for and he couldn't tell me i said where is your account department and he said we don't have one on the premises this huge hospital doesn't have an account department in short when i know what its for i will not pay even'. on my chart why Good luck you have a very nice hospital but very stressing and there is a lot of' things you have to work don't think it will be my first choice

Mr Chukwuemeka Okaro

Obstetrician & Gynaecologist

My experience with Mr Okaro was excellent and very smooth from the start. He handled my case with extreme empathy and calmness to deliver some overwhelming news to me. He was very reassuring and gained my trust and confidence very quickly, in his professional nature. I was petrified about going through with the surgery, but he explained the procedure and all the steps involved. I eventually tried to do a 'runner' and not face it, but he was encouraging and reminded me of the benefits and newness I would feel afterwards. I had a slight hiccup / setback for the initial surgery date, but he was great in explaining how to get back on track and was flexible to accommodate another date promptly. I was not happy to have had to go through surgery, but I am happy to have met Mr Okaro and go through this journey with him. I celebrated my birthday the next day after my discharge from hospital and I silently dedicated that birthday celebration to him! I am totally relieved and happy to have this medical issue behind me now. So Grateful & Thankful to God & Mr Okaro. I feel very blessed & looking forward to a refreshing future!

Vermilion - The Smile Experts Edinburgh

Dental Care, Dentistry

I endured a horrific accident about 10 years ago when I fell (I believe due to a drink being spiked) and fractured two of my front teeth, one so badly that I had to have root canal work done and a crown fitted, I was devastated to learn that the root canal had failed and had caused an infection which would require further and costly dental work. The staff at Vermilion couldn't have done any better in how they treated me throughout the course of treatment which spanned 3 months. Dr Treagus in particular, must be highly commended, as despite his struggles in drilling through the crown (due to metalwork within the crown) to enable him to carry out the treatment, persevered and kept me informed at every stage, detailing worst case scenarios and explaining very directly what my options were. He and his colleagues managed to create a calm, and at times humorous environment which really helped to take my mind off the seriousness of what needed to be done and what could go wrong. I highly recommend the practice for their professionalism, and sheer determination to achieve a good outcome for me.

Mr Stefan Weitzel

Orthopaedic Surgeon

My initial consultation was friendly and efficient but the X-ray was not available owing to a powercut that suddenly lost access to the computer! I was overwhelmed a few days later when I phoned to ask if I could do anything to chase up the X-ray, as I was more than eager to be offered a date for the operation, and your team went above and beyond the call of duty to reach Mr Weitzel on the phone despite his being on holiday and to call me back to offer me an operation of 5 August, the date that I was thrilled to accept. During my stay at Blackheath Hospital I was given exemplary care by every member of staff and my recovery has been steady despite my attempting to return to work perhaps rather earlier than was entirely wise. The difference is transformational, and I'm now bouncing around once again after a period when I was having difficulty even walking across a room. Thank you for making so much difference to my life!

The London Dermatology Centre

Cosmetic (Aesthetic) Medicine, Dermatology

I recently visited the dermatologist for a second follow-up regarding my son’s fungal infection, and I’m extremely pleased with the care we received. The doctor was thorough, attentive, and took the time to explain the progress of my son’s treatment in a clear and reassuring way. We never felt rushed, and every concern was addressed with patience and expertise. Thanks to their guidance, my son’s condition has improved significantly. The clinic is well-organized, the staff is friendly, and the overall experience has been excellent. I truly appreciate the high level of care and would highly recommend this dermatologist to anyone seeking professional and compassionate skin treatment.

Mr Bachar Zelhof

Urologist

My experience with Dr Bachar Zelhof has been exceptional from start to finish. From the very first consultation through to the surgery and all follow-up appointments, the care I received was outstanding. Dr Zelhof explained everything clearly, made me feel completely at ease, and showed genuine professionalism and compassion throughout. The whole process was smooth, reassuring, and handled with the highest level of expertise. I am extremely grateful for the excellent care and would highly recommend Dr Zelhof without hesitation.

Mourne Private Clinic

Dietitian, Imaging (Scans), + 3 more

Rebecca and Lisa both looked after me when I was in recently for a gender scan and genetic testing. They could not have been nicer or more accommodating. After getting my bloods done I felt a little faint and the care I was given by both of them was outstanding. They also made finding out the gender of our first baby incredibly special & wholesome. I would highly recommend the clinic to any new parents out there for any of their scans. The kindness, care and how friendly the ladies were was exceptional! Thank you!

Dr. Michaela Patel

Dentist

It's always a pleasure to go to the dentist. She sees my husband and daughter and we never have any "dentist dread". She's patient, thoughtful, courteous and always professional. She helps me a lot with joint dysfunction in my ear and has provided me with various mouthguards over the years to help alleviate the pain. She was also excellent when whitening my teeth last year taking the time to guide me through the whole thing. Can not recommend her highly enough and we hope she's our dentist for many years to come.

Miss Chrissie Laban

Breast Surgeon

Had a lovely experience in the Breast Clinic, this morning Monday 1st December, I had a very caring and iinformative meeting about my up coming surgery . I was put at eased with the health package at the meeting with Chrissie and the care nurse Katherine explaining how to use the drip and upcoming appointments, after surgery and what steps would be necessary with the outcome from my lump and lymp nodes removal.

Mr Max Whittaker

ENT Surgeon

Dr. Max Whittaker is an excellent surgeon whose results speak for themselves. The surgery to repair my perforated eardrum was a complete success. Being able to swim again without fear of pain, further damage, or hearing loss is an incredible gift, for which I am deeply grateful. His expertise, combined with a hands-on, practical approach and genuine care, made all the difference. Thank you, Dr. Whittaker.

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I have visited a couple of times now and cannot fault anything. Very quick to book me in (next day appointment), and so welcoming and informative whenever I’m there. My back is so much better and I have a knowledge on how to help myself in between appointments. The appointments have been easy going and not at all awkward or embarrassing (which I worried they would be!). Would definitely recommend!

Essex Private Doctors

General Practice (GP)

I had a very positive experience visiting the menopause doctor. The only criticism relates to payment policy. I was required to pay the full amount for my next appointment six months in advance, which I felt was a little harsh. I completely understand taking a deposit to secure the appointment - perhaps 50% would be more reasonable - but paying in full so far ahead of time does feel quite steep.

Dr Turab Syed

Orthopaedic Surgeon

Dr Syed was very professional and straight to the point. I was not examined or asked about my level of pain from the doctor, which is excrutiating and having a significant impact on every my life, on the preappointment questionnaire. I felt the appointment was extremely rushed and I was still asking questions as the doctor got up to get the door. This has not happened before thankfully.

Mr Pranab Sinha

Orthopaedic Surgeon

Mr. Sinha is a wonderful surgeon. He explained my surgery very clearly and even showed me my X-ray, taking the time to describe exactly what he had done. He is extremely polite and confident in his expertise. I’m recovering remarkably well from a total hip replacement, and I would highly recommend him. If I ever had to go through it again, I would definitely choose Mr. Sinha..

Edinburgh GP

Dermatology, General Practice (GP), + 1 more

I was very impressed with the attention I received at the clinic. The staff were very friendly and the doctor listened to what I was saying. He examined me and came up with a treatment plan and organised tests and a follow up appointment. I did have a short wait when I attended for that, but not too long and he did apologise.

Re:Cognition Health London

Neurology, Psychiatry, + 1 more

Usually it is always very well done, on all aspects. On this occasion I was told to be in at 11.00, but when I got there I found that I should have been told to be in for 11.30. Apparently there was some error. Not a major problem, but a bit annoying.