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Delamere: Private Rehab Clinic & Addiction Treatment

Holistic Therapy, Psychiatry, + 1 more

Wow, what an amazing place with a holistic approach to recovery. Far from previous experiences that simply provide a detox and a few tools tacked on the end. Delamere provides any willing individual the opportunity to explore yourself and a way of life that can truly bring balance and happiness. The food was excellent, home cooked with minimal processed food, probably only the tofu as the vegetarian option was processed, along with bacon and sausage for breakfast. Chefs were very approachable and friendly, even gained some advice on what to cook at home. The overall environment was clean, tidy and well maintained. The liaison team were excellent and always on hand to support and guide when needed.The nursing team were also superb, always there to answer any medical questions in a compassionate way. The mentors provided clear direction without judgement or bias. My therapist was second to none and created a safe environment for me to discover myself, while always being there to catch me when I stumbled. All in all a life changing experience. I have left with a solid toolset and aftercare package that will steer me through a joyful life with my friends and family. Only negative was the insane temperature in the bedrooms…..bring some cool PJs.

Mr Nadim Aslam

Orthopaedic Surgeon

I had a robotic hip replacement in October (six weeks ago). I felt informed about the process from my first appointment with Mr Aslam. He was always extremely professional. I felt I could ask any questions I had and he would put me at ease. My operation went very smoothly. I was never in very much pain or discomfort following the operation. Mr Aslam came to visit me both before the operation along with the anaesthetist and he also came to visit me shortly after the operation . I felt very supported and confident. I had follow up appointments at two and six weeks and again Mr Aslam took time to answer my questions, showed me the X-ray of my new replacement and informed me of what I could now start doing. I may need my other hip replacing next year and will not hesitate to return to Mr Aslam .

Mr Nahor Garcia

Physiotherapist

Very professional experienced physio. Nahor set clear goals from a holistic standpoint - focusing on regaining confidence, reducing pain and improving movement & feeling in the foot. He gave thorough explanations with many variations and tailored each session to address any concerns from the previous week. When I began physio with Nahor I had no movement in my toe and severe swelling in my foot as a result of starting physio 4 weeks later than recommended post bunion op. At this point I did not believe I would be able to get back to my previous active lifestyle. 6 weeks later I am back to regained movement and am back to gym, yoga and almost able to perform a lunge. Throughout the process Nahor created a calm, motivating environment which helped me progress further than I imagined.

Mr Kuen Yeow Chin

Plastic Surgeon

I’ve seen many consultants in the course of treating my skin cancer over the last 30 years. I’ve had in the region of 40 procedures and Mr Chin has, by far and away been the best I’ve experienced. My last three procedures (with different consultants) were under local anaesthetic which led to me fainting as a reaction to the pain of local anaesthetic. When I presented this challenge to the next consultant, both he and his staff dismissed my request for a general anaesthetic or at least sedation. They implied that I needed to toughen up. Mr Chin however understood my concerns and took action to ensure I was ok from a pain management perspective. In every engagement I’ve had with Mr Chin I have felt cared for and respected. He’s an outstanding healthcare professional.

King Edward VII's Hospital

Urology, Dermatology, + 25 more

The King Edward V11 hospital is the best of the best in London. The cleanliness, kindness, fabulously trained and knowledgeable professionals in each and every department are second to none. I’ve been visiting this hospital for more than 45 years, and always had a most positive experience. From the Porters and Reception team to their Consultants and Physiotherapists, they are impossible to fault. On my most recent visit, I visited the imaging department, and was scanned by the amazing Dr Clare Allen, and her team. She was the personification of professionalism, yet also one of the most empathetic Consultants I have ever come across. I can’t recommend her or her team, more highly.

RTN Mental Health - Private

Diagnostics & Testing, Psychiatry, + 1 more

The most stressful and frustrating part of using RTN services is the lack of communication and poor response times. I have used RTN both via the right to choose path and for a private assessment. You would expect the private service to be quicker and have better communication but this has not been my experience. It is impossible to get hold of anybody. I have sent multiple emails and left voicemail but there is no sense of urgency in responding and waiting times are long. You don't even receive an acknowledgement or holding email to manage expectations. Some very basic and easy changes could be made to make the customer experience so much better.

Mr Aravind Desai

Orthopaedic Surgeon

Following an accident in my home 8 months ago, I have been in the care of Mr Desai. I have now been discharged. I cannot fault the patience and understanding I have experienced from this dedicated professional individual during that time. From the outset, he always went out of his way to explain clearly everything that would/could be involved with my treatment and recovery, checking I understood and asking if I was happy with what he proposed. I felt like an individual whose recovery mattered to him, not just a number , a name on a list! I am so grateful for his dedication and skill in enabling my recovery.

One Hatfield Hospital

Audiology, Cardiology, + 21 more

It was such a brilliant experience. I had treatment for my frozen shoulder and the staff from the receptionists to the consultant to the assistant to the nurses were absolutely brilliant. As a business owner, I strive for this type of customer service and your staff are the best representatives of perfection in their offering. I would like to especially thank the cosultant who carried out the treatment and his assistant (I fainted a few times so forgot their names) who were exceptional. Thank you very much for a challenging evening into such a pleasure.

Mr Zeiad El-Gizawy

Obstetrician & Gynaecologist

Mr Zelad El-Gisawy was fantastic. He was so calm, he made me feel so settled and confident. All the care I received was amazing. The Harbourne Hospital and all of the staff were so professional, nothing was too much trouble. My recovery has been really easy, no problems at all. The private secretary, Sally was available when I had a question and she was also very prompt in her replies and very caring. Overall I would highly recommend Mr Zelad El-Gizawy. Thank you for outstanding care.

Elanic

Cosmetic (Aesthetic) Medicine, Dermatology, + 7 more

Was a little confused and concerned with all the last minute changes for surgery, then to be told and left waiting in a room for surgery to then say ur appointment was not the appointment time when u came in on our computer so they did change my appointment time! Other than that surgeon was fantastic brilliant and friendly After Care - as given a bag of meds and a latter and cards for the doctor with no sore dressings for wound area.

The Forbes Clinic

Pain Management, Allergy Medicine, + 4 more

Yesterday we had our first appointment with Dr Forbes. I am so looking forward to start on our MIT Journey. I know my son will benefit from it. I am very grateful to all the clinicians who are involved in my son’s quite complex health issues. I know it will be a long road to recovery but a well worth it I’m sure. I fully recommend The Forbes Clinic to anyone who wants to help themselves or their loved ones to a better health.

Quality Dental : Horsham

Dentistry

I'm sure it was being decorated when I visited 6 months ago. Still is. Before appointment they send forms to be completed online. No problem with that except one is for COVID asking if anybody on the family has been to a country on the government red list or been told to isolate by NHS. Neither of those things happen now. I raise it every time and nothing changes. Almost as if nobody reads the reviews. So much for "quality"

Leominster Osteopaths & Therapies

Physiotherapy, Audiology, + 6 more

I have visited a couple of times now and cannot fault anything. Very quick to book me in (next day appointment), and so welcoming and informative whenever I’m there. My back is so much better and I have a knowledge on how to help myself in between appointments. The appointments have been easy going and not at all awkward or embarrassing (which I worried they would be!). Would definitely recommend!

Mr Mohamed Goda

Obstetrician & Gynaecologist

I had a great experience with Dr Mohamed Goda. He is very calm, respectful, and makes you feel at ease from the moment you walk in. He listens carefully, explains everything in a clear and reassuring way, and you can tell he truly cares about his patients. I left feeling confident and well looked after. I highly recommend him to anyone looking for a knowledgeable and trustworthy gynaecologist.

Dr Bjorn Thomas

Dermatologist

I used to hide my face with a hat but since having surgery and laser therapy, but now I am back to being myself. Dr Thomas has given me the confidence to step back into the world again. I would highly recommend this Dr not only does he do incredible work but he is very kind and understanding. Dr Thomas reassured me and made feel at ease in every appointment.

Dr Aditi Desai

Dentist

Dr Desai has been amazing throughout, from my first consultation to the fitment of my mandibular and the follow-ups. I was slightly sceptical having tried every anti-snoring remedy out there, but Dr Desai is a miracle worker....and she fixed two patients in one....not just me, but my wife who now enjoys an undisturbed nights sleep. Genuinely thank you.