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Nightingale Hospital

Nursing, Nutrition, + 2 more

The OCD nursing team are fantastic at what they do and the therapy team are absolutely brilliant. My 1:1 therapy was outstanding and so valuable to me during my time here. The catering team, the housekeepers, maintenance, reception.... All really friendly and professional. Two things that I want to mention that I have already fed back: 1. It was very disappointing when two team members were allocated to different wards with no transition (Greta-Mae and Carlo). I feel that when we are allowing ourselves as patients to be open and vulnerable and put our trust in people, to then be told they have moved with no transitional period is not very sensitive or fair. 2. I have also fed back about a patient that seems very unwell but does not have 1:1 supervision around the hospital. This person sometimes invades others personal space, says inappropriate and triggering things, has sometimes removed her clothing in the courtyard and I have also seen her with long sticks in her hands in the courtyard. I fed this back to the patient services manager and the board holder who agreed that this was unacceptable. I was told that until discussions have been had she should be on 1:1 care, but then the following day she was once again the courtyard thrashing round the same sticks. I think this is a safeguarding concern. Those two things aside, I have found my impatient care outstanding, I cannot fault the OCD ward team. I feel heard for the first time and have hope for my future now thanks to them. I will never forget what they have done for me.

Moorfields Private Eye Hospital

Ophthalmology

All was great until the end. My only complaint would be that after my surgery there was no one around to take me down to reception and get a taxi. Mt vision was impaired due to the surgery and drops. I was walking into pillars thinking they were people. I wandered around the ground floor for ages looking for reception. It seemed to be a night manager. He phoned for a taxi for me. I could hardly see. The taxi took me home but I had no idea where I was due to my vision. When I got out I stumbled on the pavement. I could hardly see. You should tell people it’s best to have someone with them. Or if not staff should have accompanied me to the taxi and advised of vision. I dropped my water bottle and wet the seat with the water bottle in the taxi. I legit it there as I couldn’t see This happened on my very first consultation years ago when I was not advised of vision impairment due to eye drops and travelled home by tube in fear It’s no good making a big fuss of someone before surgery then rushing them out and rushing their meal and medication instructions afterwards because staff want to go home.

Mr Ashok Mohanty

Obstetrician & Gynaecologist

I was very impressed with the care and attention I received from Mr Mohanty. Not only did he check on me after my procedure, but he phoned the next day and then came in later that evening, even though it was his day off. Initially, after my procedure, I had a catheter fitted. However, when they removed it, I encountered difficulties passing urine. Mr. Mohanty allowed me to go home with a catheter fitted and arranged to see me in his clinic the following day. About 10.00 that next day, Mr Mohanty phoned me to check that I had all the information I needed to attend his clinic (as he hadn’t been on site when I was discharged) and was very welcoming upon my arrival. This appointment went as he had explained and I left hospital without a catheter a few hours later. Since my procedure, I have been very amazed at the level of care and professionalism Mr. Mohanty has shown to me - he has phoned a number of times to check on my recovery and shown interest in me as a person, remembering some key facts about my life. He is an excellent practitioner and I am grateful for what he has done.

Sonoworld Diagnostic Services

Imaging (Scans), Obstetrics & Gynaecology

I have visited Daniela at Sonoworld on many occasions since 2020 for various reasons / body areas to be scanned. Sometimes for routine checking and at other times, via doctor recommendation. Daniela is always very thorough, kind and her room is spotlessly clean. She has always made me feel at ease when explaining her findings. She clearly has many many years of experience and knowledge. She always goes above and beyond and has followed up with me via email and phone call, especially when she could tell that I was anxious. I have been to other Ultrasound clinics in Central London and I have always found that they are more expensive (for no better service) and more importantly, they always try to upsell more of their services, not something that I believe is appropriate when it comes to health. Daniela has seen myself and friends of mine at short notice, and I will always continue to recommend Daniela and Sonoworld to anyone who requires an ultrasound.

St Joseph’s Hospital

Physiotherapy, Audiology, + 22 more

I had a meniscal tear repair on 20th January. I am really disappointed and dismayed with the conflicting advice I was given regarding physiotherapy. An hour prior to surgery, Brad the physio told me I would be fully weight bearing after the operation. After the surgery a different physio told me I could not weight bear for three weeks and had me up and about practising walking on crutches. She also put a leg brace on my leg which was locked. I wasn't told to unlock it. Therefore for 2 weeks post surgery I wasn't weight bearing and movement in my knee was restricted totally. Today I had my stitches out and my first physio session. Physio told me I should have been 50% weight bearing straight away and that my leg brace should have been unlocked to allow some movement. So three conflicting pieces of advice. I am really unhappy.

Dr Iftikhar Fazal

Cardiologist

My partner is under the care of Dr Iftikhar for heart failure. Following a procedure performed by Dr Fazal we visited today for a check up. I have to say I find the doctor to be very thorough, informative and knowledgeable , he is direct ( in a positive way ) and he answered any queries we had in a very clear and concise manner which I appreciate . He is approachable and as a very concerned partner this Doctor has particularly helped with alleviating much of the stress that comes with your family being unwell. The visit revealed that the operation was a complete success and in order to optimise the results the doctor is revisiting his medication doses to go along with the positive results that the tests revealed today. He certainly aims for the best possible result whether that is through surgery or medications .

The Lindo Wing at St Mary’s Hospital

Respiratory Medicine, Dermatology, + 21 more

I had an excellent experience at the Lindo Wing. Everyone (midwives, baby doctors, anaesthesiologists) were exceptionally calm, supportive, and reassuring throughout my stay. Every step was clearly explained, and all questions were answered with patience and care. Even with the smallest concern about my baby’s health, a neonatologist was promptly invited to carry out a full assessment, which gave me great peace of mind. I was also supported with my baby’s breast attachment immediately in the delivery room, which was incredibly helpful. The rooms are very well equipped, and during delivery both my and my baby’s heart rates were continuously monitored and carefully assessed. After the birth, we received ongoing guidance on next steps, and both my baby’s and my own health were checked frequently and thoroughly.

Mr Benjamin Baker

Plastic Surgeon

I had a significant breast reduction in October 2025, it has literally changed my life, even in such a short space of time. The whole process made me feel really safe and looked after, I knew after the initial consultation that it was the right team and decision. Mr Baker understood perfectly my difficulties and gave me really realistic honest expectations, safe to say they were achieved and more with the best results. I am so much happier now and couldn’t recommend this procedure and team enough. The after care was wonderful, Jac was always there for any concerns and questions I had and always a little laugh along the way. There will never be the words to express my gratitude for everyone involved in my care.

Dr Carolyn Millar

Haematologist

My appointment with Dr Millar was on time and not at all rushed. She was very approachable and took the time to run through my results in detail. She gave in depth explanations that were correctly pitched to my level of understanding and she was incredibly patient with my long list of questions. In fact instead of seeming frustrated she appeared empathetic. She was very thorough, explained what would happen next and ensured I was clear on follow up. I honestly couldn’t be more grateful for her persistence with testing and for her help with the understanding the outcome. The diagnosis made all the pieces of the puzzle fall in place and Dr Millar seemed to recognise the importance of that.

Spencer Private Hospital Margate

Pain Management, Audiology, + 12 more

This was my second visit to this hospital,and as it was on the 1st visit,I can only add praise on the staff,nurses consultants,seating area with coffee machine,the receptionist was so polite and helpful as well as being friendly and smiling.It was comfortably warm on a cold day,always a nervous person even for an xray.but left the hospital with all the information I needed,and feeling calm and confident on my visit. Must add that Mr Richard Slack is a very approachable person that put me imediately at my ease.and answered all my concerns very confidently,with a very caring side also,I wish I could use those hospital for all my health issues,100%! Thankyou.

Harley Clinic

Breast Surgery, Cosmetic (Aesthetic) Medicine, + 1 more

I couldn’t be happier with my experience with Mr Riaz. From the very first consultation he was professional, reassuring, and took the time to explain everything clearly, which instantly put me at ease. The surgery itself went smoothly, and the care I received throughout was excellent. I’m absolutely thrilled with the results of my breast enlargement — they look amazing and very natural, exactly what I hoped for. Mr Riaz’s skill, professionalism, and attention to detail really show in his work. I’m so grateful and would highly recommend him to anyone considering cosmetic surgery.

Mr Tev Aho

Urologist

I recently had a HoLEP procedure under the care of Mr Tev Aho. He is an excellent clinician - and I highly recommend him to anyone experiencing symptoms from prostatic hypertrophy. I found his assessment of my problem to be very thorough and thoughtful. I had great confidence in his skill to address my problem. I have had a very positive outcome. The operation has resolved all my urological symptoms. The recovery took a couple of weeks and was entirely in line with the detailed/helpful information I recieved before hand. Thank you.

One Stop Healthcare

Pain Management, Breast Surgery, + 48 more

Appointment on 31/01/2026- 1. Poor mobile network at the reception area, irrespective of mobile network provider. 2. Staff at reception does not know who visitors can log to use wi-fi. In my case I need wifi to access BUPA app to provide treatment authorisation code. I had to walk outside in the rain to be able to get network. 3. Staff at reception gave the wrong consultation room. 4. Waited past appointment time and when back to query. Told appointment at a different consultation room. Always had issues at reception

Mr Nicholas Hodgins

Plastic Surgeon

Absolutely amazing surgeon. From consultation to surgery to post-op checkup. I was treated with dignity and kindness throughout my entire process. The personal interactions with the nursing team and Dr Hodgins have been brilliant, I felt like I was a person and not an object or a number. There was some miscommunication between River Medical and Fitzwilliam Clinic about the compression garment but soon cleared up and no issues whatsoever with any communication aside from that.

Dr Vijay Hajela

General (Internal) Medicine, Rheumatologist

I visited Dr Vijay Hajela for advice on my arthritic knees after getting nowhere with my GP. I found him to be extremely helpful, didn’t feel rushed and I left with a greater knowledge of my condition and a management plan moving forward.

Mr Usman Hussain

Ophthalmologist

Mr Hussain is very professional in his approach to patients. Explanations are clear and fullsome and his operative techniques ( My only experience is with cataract ) are quick and decisive.