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Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

This was my first colonoscopy procedure so I didn’t know what to expect and was quite anxious. Looking at the patient reviews on this site beforehand really helped me so I wanted to add my own comments here as well. The 2 day preparation for my late afternoon procedure (fasting and drinking the cleansing medication) was actually the worst part, however I followed the instructions and kept myself very hydrated throughout, that along with a couple of boiled sweets in the last couple of hours to stop the hunger pangs really helped. The clinic staff were all really friendly and helpful from the moment I arrived and talked me through the process throughout so I knew what to expect. I had sedation for the procedure itself which was completely painless, and I got the results quickly. At all times my wellbeing was prioritised by the staff, with 1 to 1 nursing and a very welcome drink and biscuit afterwards. Special thanks from me to Roberta and Dr Khan, and my aftercare nurse whose name I forgot (sorry!)

GenesisCare Oxford

Oncology

Professor Plaha is an incredibly rare human being. Within 24 hours of my MRI scan being sent to him, he took responsibility for my care. The subsequent week, he met with me and guided me through my condition with a clear prognosis and a plan for treatment. He referred me onwards to other neurologists who were able to adapt my medication accordingly to ensure pre-operative stability. Along with his expert team, he operated to resect my tumour in a highly sensitive location with precision and success. He followed up after surgery with histology results and I have recently met with him at GenesisCare in Oxford, which promptly took place after my 3 month post operative MRI scan. In clinic, and as always - he exuded true warmth, humility, professionalism and integrity. He is a true specialist in his field and I am gracious to be under his care. Where anyone is looking for a true expert in his field in difficult and challenging circumstances, you must go no further.

Dr. Hal Brindley

Gastroenterologist

I am writing to express my sincere gratitude for the exceptional and comprehensive care I received throughout my diagnosis and recovery from Hepatitis A. From the initial appointment to my final follow up visit, where I received the welcome news that all my liver function tests had returned to normal, the communication was consistently clear, thorough, and empathetic. Every question I had was answered patiently, each test result was explained in detail, and I was given practical guidance at every stage, which made me feel fully supported and confident in my treatment. The entire process was seamlessly coordinated, and the professional yet compassionate approach truly made a difficult health journey manageable. I have made a full recovery and would highly recommend this practice without reservation.

Bright Futures Health

Paediatrics

We first saw Dr Burmester when our son was dealing with a prolonged series of illnesses. She was extremely thorough with her diagnostics, explained everything to us very clearly, and guided his recovery in a way that made us feel calm, reassured, and well supported throughout a very stressful time. She was also incredibly generous with her time, answering multiple follow-up questions via email, which was immensely comforting for us as anxious parents. We have been seeing her for over six months now and I would highly recommend her — she is knowledgeable, caring, and someone we trust completely with our child’s care. I would also like to mention Sophie, the clinic manager, who is consistently helpful, professional, and responsive, making the overall experience at the clinic even better.

Mr Robert Gleeson

Orthopaedic Surgeon

Absolutely first-class from every point of view: full knee joint replaced in an amazing 40 mins, painless procedure thanks to brilliantly administered and effective spinal anaesthetic, followed by really helpful advice subsequently on meds from Winfield's Pharmacist Mr Elliott. My rapid recovery within weeks was then enabled by the support of very able and attentive physio team and I also really appreciated the helpful hydrotherapy sessions. I couldn't be more delighted with the whole experience and result (almost invisible scar and recovered mobility) and would highly recommend Mr Gleeson to anyone needing a knee replacement. My grateful thanks to him and his whole team.

Nuffield Health The Manor Hospital Oxford

The Manor Hospital appeared clean, pleasant environment and staff were friendly. There is however one major issue - Car Parking. I nearly missed my appointment despite arriving 35 minutes prior. The car park does not appear adequate for the volume of patients and staff. A vehicle had been parked and blocked the car park, presumably because they thought were going to miss their appointment. This was resolved by creating a one way system which finally allowed me to, by luck, get a space. As an improvement it might be good if when booking, the booker tells the patient of possible alternative car parks in the area that they might have to use?

Mr Kalyana Javangula

Cardiothoracic Surgeon

Mr Javangula is one of the best Cardiologists. He is very friendly/passionate and took all the time to go over my questions prior to surgery. He is the best heart surgeon I have come across and all staff speak very highly of him. Always has smile on his face. I am very grateful to Mr javangula for operating on me. I have fully recovered and am now discharged after bypass surgery. I would like to thank Mr Javangula and his staff at Nuffield for the best after care provided after my procedure. I can never forget even after my operation Mr Javangula would come to visit me. A great professional and kind person. Thank you Mr Shaid I.

The Forbury Clinic (Berkshire Health Ltd)

Chiropractic, General (Internal) Medicine, + 5 more

I was very pleased with my visit to The Forbury Clinic, and was really impressed with how clean and tidy it was, the receptionist was very pleasant and showed my wife and myself upstairs to the waiting area, it was very nice to meet Alexia, we both thought she was extremely pleasant and was very pleased with her examination of my issue, and look forward to my next meeting with her. It was also very nice to meet with Doctor Savage, a very nice gentleman, very courteous to the both of us ,was very patient and was again ,pleased with his time and advice, Thank you all very much. Michael and Betty H

Dr. Haus Dermatology

Cosmetic (Aesthetic) Medicine, Dermatology

I recently had a CO₂ laser treatment at Dr. Haus, and the experience was excellent from beginning to end. At 54, I’m focused on keeping my skin healthy and firm, and this treatment was exactly what I needed. It boosted my skin’s texture, brightness, and overall vitality in a way that feels natural and refreshed—not overdone. Dr. Haus and his team were professional, caring, and incredibly reassuring throughout the process. I’m thrilled with the results and highly recommend the CO₂ treatment to anyone looking to rejuvenate their skin with real, visible improvement.

Freedom Vision - Bromley

Ophthalmology

Thanks to everyone at Freedom Vision in Bromley for giving me a positive experience throughout my time with them.  I was very nervous to have the procedure, but it went smoothly and led to an excellent outcome.  Having had my cataracts removed from both eyes and RayOne Galaxy Toric multifocal replacement lenses fitted, I now have amazing eyesight for distant, intermediate and near vision.  I am especially grateful to the optometrist and the surgeon for their expertise and care, and to Chirag, the Patient Liaison Manager who always made me feel well supported.

Newmedica Newcastle

Ophthalmology

Anxiety naturally precedes any medical appointment, especially when such delicate procedures are planned. Lucy Clarke and her team assuaged my every concern, from first consultation to walking out after my operation. I cannot praise Newmedica Newcastle enough for their care and professionalism over my direct brow lift, I left the clinic in a state of elated gratitude…..much like the man in John 9, Jesus healed his sight with mud and spit, thankfully ophthalmological techniques have advanced greatly these past 2000 years. Thank you Lucy and Newmedica.

Cambridge Heart Clinic

Cardiology

It was a private appoint & I paid for the ILR device. That was fine but I have been disappointed with the follow up since which seems to provide no reassurance that the ILR results are being looked at / reviewed so it is a case of assuming "no news is good news". In my view this is poor, if not unsatisfactory and it seems to me an initial 3 month review email followed by half yearly emails would be welcomed by patients. Also issue of contact phone numbers would be helpful e.g. technical. episode queries

Venturi Cardiology

Cardiology

Dr Scott Murray was clear, compassionate, and very attentive throughout the appointment. He took time to listen, asked detailed questions about family history, and did not rush the consultation. All results were explained fully and in a way that was easy to understand. He described the condition clearly, answered questions carefully, and remained professional and engaged throughout. I felt listened to and reassured. I would highly recommend Dr Scott Murray as a cardiologist.

Mr James Neffendorf

Ophthalmologist

I cannot fault my experience with Mr Neffendorf and his team on the day, all played their part to the full. My only negative comment is how disappointing it was that the procedure was cancelled three times, and at very short notice - whilst it was explained the postponements were due to emergencies, this does not help the mental wellbeing of those that have psychologically built themselves up for what is a traumatic operation.

Mr Alex Ionides

Ophthalmologist

Alex carried out my first eye surgery 17 years ago which had a brilliant result. Its only as I got older that I started to wear reading glasses. I had been diagnosed with cataracts. Moorefileds and Alex were my first choice for surgery. I trust Alex implicitly, his clam bedside manner, his expertise and superb surgical skills, The whole experience has been brilliant from beginning to end.

Butterfield Osteopathy

Osteopathy, Paediatrics

Joshua started by reviewing how I was and I showed him the exercises he'd taught me. Then he asked my opinion on what I felt was important to target next and helped with exercises for that. He also made a video on my phone of an exercise, talking me through it, so I could remember it. Unfortunately I don't live locally so can't access his expertise on a regular basis.