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Spire Manchester Hospital

Cardiology, Dermatology, + 11 more

Walking into Spire hospital at Manchester, I was greeted by really good reception staff who listened to what I said and then made it happen. It felt very well organised. Into the wards/clinics for treatment, I was again greeted by friendly, confident staff who quickly put me at ease and explained what was to be carried out. All of my tests/treatments were carried out very professionally, on time and with care and respect. I felt comletly at ease throughtout. 5 Stars in every respexct for the clinical staff and Spire Manchester. Bad Experiencies. Dealing with the Spire Online/ Phone back office and Booking System. It was diabolical in all aspects. It appeared to be very dis-jointed and not able to pass information on internally nor take notice of what I told them. I received meaningless paperwork that bore little resemblance to what was to be done and its timeline. The night before treatment, around 8 p.m., I even received an email that told me all my procedures/ tests were to be carried out in Liverpool, not Manchester. Very poor level communications from Spire admin. very bad experience for me.

Mr Gautam Talawadekar

Orthopaedic Surgeon

I cannot recommend this orthopaedic surgeon highly enough. From my very first consultation through to surgery and follow-up, the care I received was exceptional. He took the time to explain my condition clearly, outlined all treatment options in a balanced and honest way, and made sure I felt fully informed and reassured at every stage. His manner was calm, professional, and genuinely caring, which made a significant difference in what could have been an anxious process. The surgery itself went extremely smoothly, and the standard of care before and after the procedure was outstanding. I felt listened to, respected, and treated as an individual rather than just a case. Communication was excellent throughout, and all my questions were answered thoroughly and patiently. I am very grateful for the expertise, precision, and compassion shown, and I would not hesitate to recommend him to anyone seeking high-quality orthopaedic care.

Quality Dental : Horsham

Dentistry

The set-up was scruffy/down at heel. The reception staff appeared weary, little interaction and certainly no putting anyone at ease. The approach to the outside of the building is unwelcoming and unclear. Far too many stairs with no assistance offered or given. No courteous instructions, no graciousness. The waiting room was full of materials to be used in decorating/ construction …. Maybe they thought the over large, badly adhered to the wall TV playing the same continuous “Winter” loop made up for feeling very much an inconvenience. One of the most annoying things is when you explain you’re deaf they say and they did “Oh we’ll speak loudly.” Empathy dictates clarity and pace NOT volume ( training needed in several areas ) seats in waiting area uncomfortable - nowhere to place/rest anything.

Quality Dental : Shoreham

Dentistry

My recent visit was for a crown fitting and work on the gums. I saw Dr Balawal . I have had a number of appointments with him. He explains what he is doing and, he takes care to ensure the patient is not experiencing any discomfort. I have always understood, and been pleased with, his treatment. He presents as a very competent, conscientious dentist. The reception staff are all polite, helpful and friendly. I am so pleased that I contacted Quality Dental. I have taken out a dental plan and will continue to attend this surgery. I don't know what the other dentists in the practice are like, but I can certainly recommend Dr Balawal.

Riz Ultrasound

Physiotherapy

I really appreciated being able to get a quick appointment and having my scan done by a doctor radiologist who could then explain what he saw and give me some advice. The scan was done quickly and it allowed me to promptly get the scan done for my GP. I was super pleased that the report arrived quickly, it was there in my emails before I even got home! There was a chaperone there too, the clinic was nice and the receptionist was very warm and friendly and efficient. All in all a great discovery for me as I felt the prices were very reasonable for private scans so I could use the service for regular health checks..

Mr David Bell

Neurosurgeon

Mr. Bell performed a micro discectomy after I had suffered chronic pain for a significant time. At a consultation prior to the procedure, he gave a clear and helpful explanation of what would happen and how I was likely to feel post op. Due to the nature of the procedure, I was pain free almost immediately. I would not hesitate to recommend Mr. Bell, whose professionalism and obvious experience inspires confidence. He is also friendly and approachable and genuinely interested in his patients. The care I received at HCA London Bridge Hospital was also second to none.

The Royal Free London Private Patients Unit

Breast Surgery, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 18 more

Dr Tang was simply wonderful. He was very kind, gentle and understanding of my worries and health problem. He explained the procedures well and reassured me. After the endoscopies he reported back and explained clearly what he had found. All the staff at Hadley Wood were also extremely friendly, competent and reassuring, particularly Nurse Grace. Dr Tangs secretary was extremely efficient and friendly. She was quick to respond to my messages and ensured my consultations and treatment happened smoothly and speedily.

HCA UK at The Shard

General Practice (GP), Obstetrics & Gynaecology

All the staff I came into contact with today were very kind. At each stage I had an explanation of what would happen next, and they checked in I was ok. Every colleague that spoke to me asked if I had any questions. There was only a few minutes between each stage and the clinic is really comfortable and clean. Everyone was friendly and professional and I had complete confidence at every stage that I would get accurate results. A big thank you to everyone today.

Professor Raj Persad

Urologist

Prof Raj Persad personally called me to give me the most expert advice based on the medical details of my prostate cancer that I was able to relate to him. His thought processes were clear and concise - and ad a Layman I was absolutely able to understand the advice he was giving me. This advice will enable me to take a very important decision about the treatment I will opt for to give me the best possible outcome. Chapeau to Prof Persad 🙏🏻

Dr Xue Yan Jiang

Oncologist

Dr Xue Yan Jiang was very welcoming and professional. She instantly put my husband at ease. She explained things in an easy to understand language and gave us time to ask any questions and concerns we had. She gave us options and again explained these thoroughly with us. Since our 1st meeting she has always been pro active in organising my husbands care. Her communication is second to none. I could not speak more highly of her.

Mr John Pradeep Vedraj Edwin

Orthopaedic Surgeon

MR Edwin was very pleasant and put me at my ease straight away. I'd had a frozen shoulder problem for over a year and to be honest thought it was here to stay as had tried other things with my gp. He knew what it was straight away and come up with the appropriate action for my problem, and im now pain free and can now move my arm and shoulder again like before. Thankyou Mr Edwin,cant praise him highly enough

Nuffield Health York Hospital

Cardiology, Dermatology, + 17 more

i felt confident with Mr Kass and the staff. constantly reassured as each stage progressed and was visited by Mr Kass during my stay, which made a great deal of difference to my state of my mind, as both Mr Kass was approachable and it felt the staff was confident with his instructions, ensuring i was aware of the changing situation and helped me accept the situation, which resulted in a second operation

Miss Louise Olson

Urologist

My initial consultation was very informative and provided me with all the details that I needed to enable me to make a fully informed choice. Miss louise Olsen was very easy to speak to and instilled confidence in the treatment pathway and all that it entailed. All issues that I had were discussed and explained in an easy to understand way. I would thoroughly recommend Louise Olsen.

Appi Clinics Wimbledon

Pain Management, Physiotherapy, + 2 more

I think Georgie's class is absolutely excellent and it helps me a lot. She is both very good at showing us the exercises on the reformer and is also very kind! She looks after each and every one of us and ensures that we do the exercises correctly - I have learnt a lot about not rushing them to get the best out of them! I both need - and look forward to - her class.

Dr Krishna Moorthy

General Surgeon

Dr Moorthy had been amazing from the start. He’s explained my surgery and what he needed, and did do at every step. He’s taken the time to make sure I felt as confident as possible too, and always been on hand to answer any questions. He’s performed a surgery that my local team couldn’t , I’m so grateful of his skill to allow me a healthy life ahead.

Miss Yi Shan Low

Obstetrician & Gynaecologist

We’re incredibly thankful for Dr Low giving us immediate guidance and helping us get the help needed when a recent heavy bleed started during my pregnancy. Her attentive care helped us navigate a huge fright and we can’t thank her enough. We trust that we are in good hands with Dr Low for our antenatal care and delivery!