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Mr Amit Shah

Orthopaedic Surgeon

Dear Justin I wanted to write to you and thank you and your staff at the Spire Fylde Coast Hospital Blackpool, for their outstanding care and support to me in the build up to, and both during and after my total hip replacement operation Monday 17 November 2025. Following a series of appointments from October, I had the operation under a spinal anaesthetic, conducted by the excellent Mr Shah with support from the equally high calibre consultant anaesthetist and his team. I was kindly afforded the courtesy of a private room which was very comfortable and this was especially helpful, postoperatively, when receiving visitors. All the staff involved both in the build up to the operation, and both on the day and afterwards were absolutely wonderful in their approach and went way beyond all expectations, to ensure I was relaxed and comfortable throughout the day and overnight. I’ve listed some names below of the staff involved in the process. • Mr Shah Surgeon • Consultant anaesthetist • Health Care Assistant in the pre op clinic • Alex • Judith • Kirsty • Sarah the physiotherapist • Jack the physiotherapist assistant • Catering Team • Theatre nurse • Dr Onah Ugochukeh • Jaybeert • Sarah the Outpatient Sister All of the aforementioned and other staff involved including receptionists, domestic and all other ancillary staff could not have done a better job if I paid them a million pounds each. My wife is a retired trained Nurse with over 40 years experience and she was highly impressed with the clinical standard and professionalism and the caring attitude of everybody involved. This was a classic case of the healthcare at its optimum best. As the CEO of the Spire Fylde Coast Hospital Blackpool, you and your Board colleagues should be rightly proud of each and every one of the team that delivered this outstanding patient and family member experience. I would be grateful if this letter of commendation could be shared with all concerned as recognition of their outstanding efforts and delivery. Yours sincerely Patrick M

Eastwood Community Endoscopy Centre LTD

Gastroenterology, General Surgery

I went in today for my first ever colonoscopy. Although I was nervous, every staff member I met made me feel comfortable and at ease. there was a brief 10 minute wait before I saw the nurse, who was very informative about the procedure and took some recordings (blood pressure, heart rate etc.) before asking me some questions. After not very long at all I went into the room to have my procedure and Samer and his team were excellent in talking me through the process, what I might experience, and how long it would be. They regularly checked in on me throughout to ask how I was doing. Regarding the colonoscopy itself - overall I felt no pain at all really - some discomfort from the gas (which they make you aware of) but otherwise it was fine. I chose sedation rather than gas & air, and found this worked well for me. It is an odd sensation in general; but manageable. The procedure took maybe 20 minutes, before I was moved to recovery. The recovery nurse & all staff members there were very friendly. They read me my report, made sure I understood the results, and gave me some biscuits and squash (which I was grateful for after 24H of not eating!) - I was out from here after around 20 minutes, having no notable lingering side effects from either the medication or procedure. Overall, fantastic service from everyone. Thank you so much.

Dr Amit Mistry

Psychiatrist

I can’t recommend Dr Mistry highly enough. I first met him when I was at my lowest, and his support and treatment plan helped me navigate an incredibly difficult period. He is deeply caring and attentive, which made it easy to build trust and talk through the hardest things. He consistently offers different options, clearly explains the trade-offs, and leaves the final choice with you. I never felt pressured into a single “one-size-fits-all” plan. Although he is very clinical and pragmatic in the best way, every consultation felt like a safe space for any emotion

UME Health

Cardiology, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 5 more

I injured my back the week before Christmas — I could not even walk with the pain. I emailed Dr Swan over the weekend not expecting a response until Monday. I should’ve known from my previous experiences that he really cares about his patients and their outcomes so I was not surprised when he called me at home in the evening to discuss what I could do to immediately to relieve the spasm and a plan of next steps for investigations and treatment. I could not think of a safer pair of hands to be in when you are in severe pain and dealing with a spinal injury.

Mr Mudussar Abrar Ahmad

Orthopaedic Surgeon

I am incredibly grateful to Dr. Mudussar Abrar Ahmad for the outstanding care and expertise he provided during my hip replacement surgery. After years of living with constant pain, I am finally pain-free, and it has truly changed my life. The surgery was a complete success, and his professionalism, skill, and attention to detail were exceptional. Dr. Ahmad’s work is nothing short of amazing, and I cannot thank him enough for giving me my mobility and quality of life back. I highly recommend him to anyone in need of orthopedic care.

The iGP - Private Doctors - Swansea

General Practice (GP), General Practice (GP) (Video Consultation), + 3 more

Outstanding from booking to the appointment and then the appointment i couldn’t have asked for more, the doctor from calling my name until I left was brilliant 10/10 5***** covered everything and went through everything thoroughly explained everything right and was so friendly and made you feel at ease didn’t feel I was having a doctors appointment that’s how relaxed she made me and came out feeling reassured so i would recommend without hesitation not even for a second

Duality Healthcare NI

Audiology, Diagnostics & Testing, + 5 more

I had an appointment on Monday 12th January , however this had to be cancelled as Dr was sick, was able to get an appointment for the Tuesday 13th, suited perfect, also at the appointment was determined that I needed my bloods done, was able to come back in Wednesday morning at 9am to get done, was told the results would be a week to then call back and prescription could be issued, I don’t have to do this , within the week prescription was emailed to me.

Mr Christopher Brew

Orthopaedic Surgeon

After hip replacement the leg is now as good as new and I can get back to long walks, cycling and activities I thought were no longer possible. I no longer have aches or pains in the joint and would thoroughly recommend getting it done. The first 2 weeks after the operation were painful but if you keep doing the exercises the mobility soon comes back and you will feel like a new person.

HMT St Hugh's Hospital

Cosmetic (Aesthetic) Medicine, Ear Nose & Throat Surgery (ENT/Otolaryngology), + 8 more

Excellent service from my first appointment to my surgery date and aftercare. Wait times from my initial consultation to operation date was not too long at all. Mr Nikhil Nanavati remained professional and efficient at all times. Always happy to discuss any concerns. I would definitely recommend his expertise to anyone who made need foot surgery. Thank you so much once again.

Private care at the Western Eye Hospital

Ophthalmology

. It’s not clear where the private department is (or any other) as no reception desk at hospital entrance (only a security man on other duties). When in 2nd floor private area do not expect trappings of luxury or flashy equipment. You do get kindness, attentiveness and skill and efficiency. Came out with problem fixed. No cafe.

Clear Ahead Health

Clinical Psychology, Psychiatry

I’ve been a patient of Dr Rahman for the last 18 months. From the first assessment through to ongoing care he has been excellent. Calm, measured, listens actively. He sensitively addresses symptoms and provides expert guidance in addition to a taylored approach to medications if needed. Highly recommended. Thank you Dr Rahman.

Mr Suku George

Obstetrician & Gynaecologist

I had a hysterectomy due to adenomyosis and deep infiltrating endometriosis. Mr George was caring from the initial consultation, and this never changed. He explained everything so clearly to me and for the first time in 16 years I felt I finally knew what was going on in my body, and could would help.

Clayton Ward at Queen Charlotte's & Chelsea Hospital

Obstetrics & Gynaecology

I stayed an night at the post natal ward after delivery of our baby. I cannot fault the ward or ther care we were given as soon as we stepped in. The staff were so attentive, friendly and supportive throughout our stay. It made our postnatal experience relaxing and stress free

Mr Allon Barsam

Ophthalmologist

Allon Barsam has had me as a patient twice now, first time for removing cataracts plus correcting my vision (excellent result!) and now to carry out a YAG procedure to treat my cloudy vision. Allon explains all steps in detail and I never felt there was anything to worry about.

Dr Amit Gupta

Oncologist

Mr Gupta has been a consummate professional in every aspect of my treatment. He explained treatments and potential side effects, taking time to field my questions with extremely helpful information and advice. I genuinely couldn’t have asked for more from an oncologist.

Dr. Simon Hill

Psychiatrist

Dr Simon Hill was extremely clear on all parts of the test and diagnosis which helped me to really understand what was happening. In the past I was often confused with the diagnosis that I got and wasn't sure exactly where or why I was failing in certain areas of my life.